Question 1

Following the rules means you will always be ethical.

Accepted Answer

A) True 
 B)False  False

Question 2

You are interviewing someone who is an excellent candidate for a job, but you're reluctant to hire him because of his age. You're afraid he will retire in a year or two. It is legal and ethical not to hire him for that reason.

Accepted Answer

A) True 
 B)False  False

Question 3

Research shows that in organizations with a strong ethical culture

Accepted Answer

A)  employees feel less pressure to act unethically. 
B)  employees are more likely to report misconduct. 
C)  there is a higher incidence of employee-reported ethical violations. 
D)  Both A and B 
A)  employees feel less pressure to act unethically. 
B)  employees are more likely to report misconduct. 
C)  there is a higher incidence of employee-reported ethical violations. 
D)  Both A and B D

Question 4

Match between columns
                        Premises: Relationships within an office and the nature of the networks established in a workplace
A person or group with an interest in the outcome of a decision or situation
Personal beliefs about right and wrong
A federal law protecting the privacy of student education records
A quick, collaborative website
A federal law protecting the privacy of personal health information
A person's consistent personal standards of behavior
The federal agency that enforces laws related to discrimination in the workplace
Awareness of another person's problem and a desire to help
Standards that help a person determine right from wrong

Accepted Answer

The Answer of compassion and HIPAA and workplace politics and is...

Question 5

Each decision you make contributes to your reputation as an ethical employee.

Accepted Answer

A) True 
 B)False

Question 6

Your company just signed a contract with Company A after considering two other Asian companies. The rejected companies had questionable records with regard to employee safety. This ethical decision is an example of your company being

Accepted Answer

A)  globally aware. 
B)  environmentally responsible. 
C)  honest. 
D)  committed to diversity and nondiscrimination. 
A)  globally aware. 
B)  environmentally responsible. 
C)  honest. 
D)  committed to diversity and nondiscrimination.

Question 7

Joan is late for work every day. When confronted by her supervisor, she says it is because traffic is terrible on her commute. Her response shows a lack of

Accepted Answer

A)  responsibility. 
B)  accountability. 
C)  dependability. 
D)  All of the above 
A)  responsibility. 
B)  accountability. 
C)  dependability. 
D)  All of the above

Question 8

Ethical business decisions include decisions about internal matters and do not include decisions related to the environment.

Accepted Answer

A) True 
 B)False

Question 9

Workplace politics can be good or bad.

Accepted Answer

A) True 
 B)False

Question 10

Laura supervises a team of administrative associates. Jay complains to her that his three teammates have acted irresponsibly. She immediately sends an e-mail ordering the teammates to apologize to Jay. Laura

Accepted Answer

A)  prevented future problems by dealing with the situation quickly. 
B)  should have gotten all the facts before demanding the apology. 
C)  should have let the team settle the problem instead of getting involved. 
D)  None of the above 
A)  prevented future problems by dealing with the situation quickly. 
B)  should have gotten all the facts before demanding the apology. 
C)  should have let the team settle the problem instead of getting involved. 
D)  None of the above

Question 11

Sunita files a sexual harassment complaint at work. Her employer does not respond to the complaint. Sunita is within her rights to file sexual harassment charges with an appropriate federal agency.

Accepted Answer

A) True 
 B)False

Question 12

Which is NOT an appropriate step when handling sexual harassment?

Accepted Answer

A)  Know your rights. 
B)  Talk to your friends. 
C)  Keep a record of all harassment incidents. 
D)  All of the above are appropriate steps. 
A)  Know your rights. 
B)  Talk to your friends. 
C)  Keep a record of all harassment incidents. 
D)  All of the above are appropriate steps.

Question 13

To be ethical, you should always follow your heart and feelings.

Accepted Answer

A) True 
 B)False

Question 14

Satisfied employees generally cost companies less than dissatisfied employees.

Accepted Answer

A) True 
 B)False

Question 15

At Laine's company, several employees tell sexually oriented jokes and hang suggestive posters in the break room. She and some other employees have complained to the supervisor that these actions are crude and offensive. The situation could be _____ sexual harassment.

Accepted Answer

A)  quid pro quo 
B)  hostile environment 
C)  Both of the above 
D)  Neither of the above 
A)  quid pro quo 
B)  hostile environment 
C)  Both of the above 
D)  Neither of the above

Question 16

Loran calls Russ and asks, "Did you finish the Wilson report?" Russ responds, "Yes, I just finished it. I'll send it to you in a few minutes." Russ quickly finishes the report, which he had actually forgotten. He e-mails it to Loran about 30 minutes later. Russ lied to Loran.

Accepted Answer

A) True 
 B)False

Question 17

Unethical values can

Accepted Answer

A)  be changed by making a habit of doing the right thing. 
B)  be changed by focusing on doing the opposite. 
C)  almost never be changed. 
D)  Both a and b 
A)  be changed by making a habit of doing the right thing. 
B)  be changed by focusing on doing the opposite. 
C)  almost never be changed. 
D)  Both a and b

Question 18

Which is a violation of confidential information?

Accepted Answer

A)  forwarding Lucien's e-mail to Louise without Lucien's permission 
B)  mentioning a coworker's age, which you know from personnel records, in a friendly conversation 
C)  placing a note that contains personal information in an office mailbox 
D)  All of the above 
A)  forwarding Lucien's e-mail to Louise without Lucien's permission 
B)  mentioning a coworker's age, which you know from personnel records, in a friendly conversation 
C)  placing a note that contains personal information in an office mailbox 
D)  All of the above

Question 19

The chapter advises using a(n) ______ to decide the right direction to go ethically.

Accepted Answer

A)  personal mantra 
B)  ethical road map 
C)  trusted advisor 
D)  set of rules 
A)  personal mantra 
B)  ethical road map 
C)  trusted advisor 
D)  set of rules

Question 20

An ethical employee is loyal to the organization in all situations.

Accepted Answer

A) True 
 B)False

Following the rules means you will always be ethical.

You are interviewing someone who is an excellent candidate for a job, but you're reluctant to hire him because of his age. You're afraid he will retire in a year or two. It is legal and ethical not to hire him for that reason.

Research shows that in organizations with a strong ethical culture

Each decision you make contributes to your reputation as an ethical employee.

Your company just signed a contract with Company A after considering two other Asian companies. The rejected companies had questionable records with regard to employee safety. This ethical decision is an example of your company being

Joan is late for work every day. When confronted by her supervisor, she says it is because traffic is terrible on her commute. Her response shows a lack of

Ethical business decisions include decisions about internal matters and do not include decisions related to the environment.

Workplace politics can be good or bad.

Laura supervises a team of administrative associates. Jay complains to her that his three teammates have acted irresponsibly. She immediately sends an e-mail ordering the teammates to apologize to Jay. Laura

Sunita files a sexual harassment complaint at work. Her employer does not respond to the complaint. Sunita is within her rights to file sexual harassment charges with an appropriate federal agency.

Which is NOT an appropriate step when handling sexual harassment?

To be ethical, you should always follow your heart and feelings.

Satisfied employees generally cost companies less than dissatisfied employees.

At Laine's company, several employees tell sexually oriented jokes and hang suggestive posters in the break room. She and some other employees have complained to the supervisor that these actions are crude and offensive. The situation could be _____ sexual harassment.

Loran calls Russ and asks, "Did you finish the Wilson report?" Russ responds, "Yes, I just finished it. I'll send it to you in a few minutes." Russ quickly finishes the report, which he had actually forgotten. He e-mails it to Loran about 30 minutes later. Russ lied to Loran.

Unethical values can

Which is a violation of confidential information?

The chapter advises using a(n) ______ to decide the right direction to go ethically.

An ethical employee is loyal to the organization in all situations.

The Workplace - Constantly Changing

Your Professional Image

Workplace Teams

Self-Management

Leadership

Customer Service

Written Communication

Verbal Communication and Presentations

Global Communication - Technology and Etiquette

Records Management

Managing Electronic Records

Personal Finance and Investment Strategies

Event Planning

Travel Arrangements

Workplace Mail and Copying

Job Search and Advancement

Filters

Exam 5: Ethical Theories and Behaviors

Following the rules means you will always be ethical.

You are interviewing someone who is an excellent candidate for a job, but you're reluctant to hire him because of his age. You're afraid he will retire in a year or two. It is legal and ethical not to hire him for that reason.

Research shows that in organizations with a strong ethical culture

Each decision you make contributes to your reputation as an ethical employee.

Your company just signed a contract with Company A after considering two other Asian companies. The rejected companies had questionable records with regard to employee safety. This ethical decision is an example of your company being

Joan is late for work every day. When confronted by her supervisor, she says it is because traffic is terrible on her commute. Her response shows a lack of

Ethical business decisions include decisions about internal matters and do not include decisions related to the environment.

Workplace politics can be good or bad.

Laura supervises a team of administrative associates. Jay complains to her that his three teammates have acted irresponsibly. She immediately sends an e-mail ordering the teammates to apologize to Jay. Laura

Sunita files a sexual harassment complaint at work. Her employer does not respond to the complaint. Sunita is within her rights to file sexual harassment charges with an appropriate federal agency.

Which is NOT an appropriate step when handling sexual harassment?

To be ethical, you should always follow your heart and feelings.

Satisfied employees generally cost companies less than dissatisfied employees.

At Laine's company, several employees tell sexually oriented jokes and hang suggestive posters in the break room. She and some other employees have complained to the supervisor that these actions are crude and offensive. The situation could be _____ sexual harassment.

Loran calls Russ and asks, "Did you finish the Wilson report?" Russ responds, "Yes, I just finished it. I'll send it to you in a few minutes." Russ quickly finishes the report, which he had actually forgotten. He e-mails it to Loran about 30 minutes later. Russ lied to Loran.

Unethical values can

Which is a violation of confidential information?

The chapter advises using a(n) ______ to decide the right direction to go ethically.

An ethical employee is loyal to the organization in all situations.

The Workplace - Constantly Changing

Your Professional Image

Workplace Teams

Self-Management

Leadership

Customer Service

Written Communication

Verbal Communication and Presentations

Global Communication - Technology and Etiquette

Records Management

Managing Electronic Records

Personal Finance and Investment Strategies

Event Planning

Travel Arrangements

Workplace Mail and Copying

Job Search and Advancement

Filters