Deck 10: Global Communication - Technology and Etiquette

Question 1

_____ is a malicious, self-replicating program that does not need human interaction to spread.

A) A worm
B) A virus
C) A Trojan horse
D) Adware

Answer 1

A

Question 2

An iPad2 is an example of a

A) tablet computer.
B) laptop computer.
C) smartphone.
D) mobile app.

Answer 2

A

Question 3

_____ is a program that attaches itself to files or software so it can spread to other files or programs.

A) A computer virus
B) Spyware
C) A worm
D) A Trojan horse

Answer 3

A

Question 4

Communication skills are not as important for the virtual office professional because of the lack of face-to-face contact.

Question 5

Yearly credit checks are not necessary since you will know if someone steals your personal information.

Question 6

Which is the best choice for a business to provide just-in-time training for employees?

A) VoiceThread
B) peer-to-peer file sharing
C) instant messaging
D) a social networking site

Question 7

_____ is the act of stealing someone's personal information.

A) Identity theft
B) Adware
C) A worm
D) A computer virus

Question 8

_____ is software that can be installed on your computer without your knowledge and that tracks the websites you view.

A) Spyware
B) A worm
C) A virus
D) A Trojan horse

Question 9

To protect your computer from spyware, make sure you have

A) a firewall.
B) adware.
C) a flash drive.
D) a Trojan horse.

Question 10

For the administrative professional, one of the primary uses of cloud computing is

A) file storage.
B) software applications.
C) web conferencing.
D) e-mail systems.

Question 11

Correct capitalization and spelling are not necessary for instant messaging (IM) in the workplace since IM is casual in nature.

Question 12

Some social networks also have professional uses.

Question 13

You should put your cell phone on silent or vibrate before going into a meeting.

Question 14

When creating a password, you should use words from the dictionary if possible.

Question 15

Mobile devices offer portability and productivity options for the administrative professional.

Question 16

A 48-hour turnaround on answering e-mail is acceptable.

Question 17

Text messaging is for personal use, not professional or business use.

Question 18

_____ is malicious software designed to look like something interesting or useful.

A) A Trojan horse
B) A worm
C) A virus
D) Spyware

Question 19

_____ typically scans incoming e-mail for hidden threats and alerts users when an attempt to infect the computer is detected.

A) Antivirus software
B) Peer-to-peer file sharing software
C) Spyware
D) Adware

Question 20

Richard received a work-related call while he was standing in line at the post office. The information was important and related to a sensitive topic, so he handled the call while in line. Richard made the right choice.