Deck 16: Workplace Mail and Copying

Question 1

Copy control devices

A) can prevent unauthorized use.
B) allow the organization to track use.
C) make copies more secure.
D) All of the above

Answer 1

D

Question 2

Copier maintenance costs can be decreased by

A) unwrapping paper upon receipt so it can breathe.
B) fanning packaged paper before loading it.
C) storing paper in a hot room so it does not become damp.
D) Both A and B

Answer 2

B

Question 3

All envelopes of incoming correspondence should be retained.

Answer 3

False

Question 4

Nonmachinable items include items that have clasps, buttons, strings, or an incorrect address.

Question 5

The maximum weight for this USPS mail classification is 13 ounces.

A) Express Mail
B) Priority Mail
C) First-Class Mail
D) Parcel Post

Question 6

This special USPS service allows you to verify the date, time, location of delivery, and name of the person accepting the item.

A) Certified Mail
B) Delivery Confirmation
C) Return Receipt
D) Signature Confirmation

Question 7

A machine that can scan, fax, and print is called a multifunction machine.

Question 8

With USPS insurance, items can be insured against loss or damage for their actual value up to $25,000.

Question 9

This USPS mail classification is an economical choice for letters, large envelopes, postcards, and small packages.

A) Express Mail
B) Priority Mail
C) First-Class Mail
D) Parcel Post

Question 10

In which order should mail be sorted?

A) regular business mail, certified mail, interoffice communications, and advertisements
B) certified mail, interoffice communications, regular business mail, and advertisements
C) certified mail, regular business mail, interoffice communications, and advertisements
D) interoffice communications, certified mail, advertisements, and regular business mail

Question 11

In a mail merge, the standard text of the letter or document is stored in the data file.

Question 12

This copier feature allows the user to block out areas of sensitive or confidential information.

A) duplexing
B) marker editing
C) enlargement
D) masking

Question 13

It is ethical to make copies of documents for an outside professional group with approval from the organization.

Question 14

A routing slip

A) accompanies copies of correspondence sent to several people.
B) directs e-mail to the person in the organization who should handle it.
C) circulates a single piece of correspondence to numerous individuals.
D) is used to distribute interoffice correspondence to employees.

Question 15

Special services can be purchased from the USPS for both domestic and international mail classifications.

Question 16

Finishing features on a copier include automatic staplers, three-hole punchers, and saddle-stitch binders.

Question 17

This is the most secure service the USPS offers. It provides a mailing receipt and proof of the date and time of the delivery.

A) Signature Confirmation
B) Restricted Delivery
C) Registered Mail
D) Return Receipt

Question 18

An organization may save money on large mailings by meeting the requirements for items in the automation category.

Question 19

This USPS mail classification is the fastest delivery service available.

A) Express Mail
B) Priority Mail
C) First-Class Mail
D) Parcel Post

Question 20

In the categories for presenting mail, routine correspondence includes magazines, journals, newspapers, and advertisements.