Deck 1: Introduction: Foundations of Interviewing and Counseling

Question 1

The Microskills Hierarchy

A) demonstrates clearly that different clients have different needs.
B) demonstrates that alternative settings for counseling require different skills.
C) describes the skills in order of importance.
D) provides a picture of the microskills as they move from attending to influencing to skill integration.

Answer 1

D

Question 2

Useful for obtaining information about a client.

A) interviewing
B) counseling
C) psychotherapy
D) interviewing and counseling

Answer 2

A

Question 3

The five stages of the interview process are:

A) intake interview-relationship-story and problems-goals-restory-follow up .
B) intake evaluation-list of problems-therapy-outcome-termination .
C) empathic intake- reasons for consultation--goals-restory-follow up .
D) empathic relationship-story and strengths-goals-process-conclusion .

Answer 3

D

Question 4

Which of the following statements is INCORRECT?

A) The terms counseling and interviewing are used interchangeably in this text.
B) Counselors and psychotherapists typically draw on the interview in the early phases of their work.
C) You can become a successful counselor or therapist with no solid interviewing skills.
D) All of these.

Question 5

Primarily focused on normal, developmental issues and concerns.

A) interviewing
B) counseling
C) psychotherapy
D) counseling and psychotherapy

Question 6

Research validation of the microskills framework reveals

A) very little transfer from the practice session to the real world.
B) consistent positive transfer.
C) transfer of the learning if the student has mastered the skills.
D) skills must be practiced in the real world to ensure transfer of learning.

Question 7

Most important to developing competence in the microskills is

A) understanding the concepts.
B) audio and videotape feedback.
C) learning to identify and classify skills.
D) practice.

Question 8

An empathic relationship has been found to be responsible for ___ or more of the change observed in effective counseling sessions.

A) 30%
B) 50%
C) 60%
D) 80%

Question 9

Culturally intentional interviewing is concerned with

A) finding the single best response for each client statement.
B) the counselor knowing one theory exceptionally well.
C) having many alternative responses available to any client statement.
D) explaining to the client why you made that particular choice.

Question 10

Which of the following is NOT true about research into microskills?

A) The skills have been shown to be teachable and show construct validity.
B) Practice with the skills to competence levels appears to be especially important in developing competence.
C) People can learn to use the skills, but their impact on clients is minimal.
D) Different counseling theories have different patterns of microskill usage.

Question 11

Which of the following typically use interviewing skills?

A) Business and administration personnel.
B) Counselors and psychotherapists.
C) Government agents and medical professionals.
D) All of these.

Question 12

Listening empathically to client stories and narratives is described by the authors as central to the helping process. We can build client strengths through

A) listening patiently to the client's full story before moving on.
B) seeking to find positive strengths within the client story, even if the  story is full of difficulties and problems.
C) ignoring negative parts of the story and focusing only on the positive.
D) drawing on counseling theory in a careful manner.

Question 13

Microskills are _________________________________.

A) communication skill units that help you to interact more effectively with a client.
B) short responses you provide after each client statement.
C) effective ways to promote small talk.
D) small skills.

Question 14

Uses microskills with all clients.

A) interviewing
B) counseling
C) psychotherapy
D) all of these

Question 15

The foundation of the Microskills Hierarchy is (are)

A) ethics, multicultural competence, neuroscience, and resilience
B) attending behaviors
C) influencing behavior
D) determining one's own personal style of helping

Question 16

In interviewing, the microskills may have

A) different effects on people from varying cultural backgrounds.
B) consistent and predictable effects on people from varying cultural backgrounds.
C) limitations due to lack of emphasis on multicultural issues.
D) predictable impact on White clients, but not on People of Color.

Question 17

Most often considered related to deeper problems and issues.

A) interviewing
B) counseling
C) psychotherapy
D) interviewing and psychotherapy

Question 18

Which of the following is correct about research into microskills?

A) You can anticipate how clients will respond to you when you use microskills.
B) Practice with the skills is needed to develop competence.
C) Multicultural differences exist.
D) All of these.

Question 19

Concerning the relationship of microskills to counseling theory-

A) we can predict counseling results from microskills.
B) different theories have varying patterns of microskill usage.
C) theories focus on individual concerns.
D) action in interviewing is related to one's theory of choice.

Question 20

Kathryn faced a complex case with no clear positive outcome. Establishing an empathic relationship and listening carefully to the client story may result in ___________________

A) deeper distress and burnout
B) more compassion and goal setting
C) specific goals but no clear solutions
D) clearer goals and possible solutions

Question 21

Which of the following is incorrect from the point of view of cultural intentionality?

A) clients exist in a multicultural situation and context.
B) Interviewing and counseling do not exist in a vacuum.
C) becoming cultural competent is basic to interviewing and counseling practice.
D) cultural intentional counselors can solve all of their clients' issues in a few sessions.

Question 22

Neuroplasticity

A) is the client's capacity to bend and shape plastic materials.
B) is brain's ability to change and grow.
C) is brain's capacity to bend its shape.
D) is the capacity of the brain to remain the same over  the client's lifetime.

Question 23

According to your book, current and future advances in neuroscience would give counselors the possibility of becoming

A) neuropathics.
B) neurocounselors.
C) neurologists.
D) neuropsychologists.

Question 24

Which of the following is not supported by neuroscience?

A) Self-control relies primarily on cognitive skills in the prefrontal lobes of the brain.
B) Emotional regulation is the ability to respond appropriately socially.
C) Humans cannot regulate basic emotions because these are rooted in deep brain structures.
D) Effective cognitive decisions are accompanied by  emotional regulation and self-control.

Question 25

Which definition of natural style is closest to that of the text?

A) The way we are
B) Your ability to intentionally adapt to changing life situations
C) Your natural communication style
D) How able you are to listen to others

Question 26

Carl Rogers and Abraham Maslow focused on

A) classical conditioning
B) self-actualization
C) unconscious impulses
D) external rewards

Question 27

Which of the following statements about online counseling is false?

A) The Internet allows you to talk with counselors 24/7.
B) There are no known rules or guidelines for conducting online counseling.
C) Internet-based counseling is always free.
D) All of these.

Question 28

"I'm not sure where to focus career-wise. The job market is tight. I really want to be a teacher. I like kids. But then, I am getting married when I graduate. And what can I do with a major in history?"
a. What would you say to this client?
b. Discuss your response in relation to the concept of cultural intentionality.
c. One of your goals might be to help this client become more intentional. What would he or she be like at the end of counseling if your work has been successful and the client has increased ability to be intentional?

Question 29

Neurogenesis

A) is the capacity to give birth to an offspring.
B) is the creations of new neurons.
C) is the capacity to regulate your nervousness.
D) is the capacity to become neurotic.

Question 30

Resilience is

A) the process whereby counselors learn to forgive difficult clients.
B) a dynamic process whereby individuals learn to accept significant adversity and live with their consequences.
C) a dynamic process whereby individuals exhibit positive behavioral adaptation when they encounter significant adversity.
D) the process by which clients learn to aggressively confront the challenges they encounter.

Question 31

Which of the following is usually found in the office of anyone who counsels children?

A) Games
B) Playhouses
C) Play materials (e.g., Play doh)
D) All of these

Question 32

Counseling and psychotherapy sessions are for the individual client, but we should not forget that

A) without client success we won't get paid for our services.
B) we are the real cause of the client's success.
C) clients exists in a multidimensional, multicultural, social context.
D) we should work as much or more than the client does to reach his or her goal.

Question 33

According to neuroscientific findings

A) counseling is a "talking cure."
B) therapy changes the mind.
C) psychotherapy and counseling refute maladaptive beliefs.
D) counseling and psychotherapy change the brain.

Question 34

Different cultural groups

A) require counseling from a member of her or his own culture.
B) may require differing approaches to the interview.
C) benefit from the best of traditional counseling theories.
D) illustrate that the concept of intentionality may be incorrect at times.

Question 35

The authors argue that natural style is a basic building block of intentional counseling. Which of the following is NOT part of their view of natural style?

A) It is best to identify one's natural style and then always hold to it.
B) We all have natural strengths in communication.
C) Too many people in interviewing training may forget the many strengths they bring to the course even before instruction begins.
D) Instruction, practice, and learning new skills and strategies can enhance natural style.

Question 36

Let us suppose that the client is a White European-American, then an African-American or Latina/Latino. How would your responses change or remain similar? Are there contextual issues which need to be considered as part of the helping interview?

Question 37

A major goal of interviewing and counseling.

A) promote client's resilience.
B) control client's behavior.
C) change counselor's individual characteristics.
D) predict client's future.

Question 38

Which of the following is correct about the word "problem"?

A) implies difficulty
B) implies deficit
C) use words like "concern" instead
D) all of these

Question 39

Which of the following is false?

A) Eye contact and body language patterns differ among cultural groups.
B) Religion, class, and gender are part of multicultural differences.
C) We can expect individuals from different cultural groups to have the same behavior.
D) Stereotyping individuals or cultural groups is inappropriate.

Question 40

Interviewing, counseling, or psychotherapy usually take place in ______________.

A) Private offices.
B) Behavioral Health Centers or community centers.
C) Homes.
D) All of these.

Question 41

Imagine a client comes to you with an issue around interpersonal conflict. How would you use the empathic relationship-story and strengths-goals-restory-action model to facilitate their development? Provide concrete examples of your actions within each of the four concepts.

Question 42

Name and briefly explain the five-stages of the well-formed interview.

Question 43

What are the pros and cons of online counseling, and what Internet-based services may improve its delivery?

Question 44

Define interviewing, counseling, and psychotherapy.

Question 45

Cultural intentionality asks us to act with a sense of capability and decide from a range of alternative actions in changing life situations with awareness of cultural differences. Taking the concept, how would you apply it to a client who presents you with
a. just being fired? (man?  woman?)
b. the spouse has just deserted the family?
c. a death in the family?
d. issues of child abuse?

Question 46

Discuss the different things you can do to make your counseling office more welcoming and appropriate to serve a diverse population of clients.

Question 47

Provide a summary of neuroscience information offered in this chapter and discuss how you would use it in counseling and therapy.

Question 48

Outline the main points and concepts of the Microskills Hierarchy.

Question 49

Define and discuss the similarities and differences between counseling and interviewing.

Question 50

Describe and explain the different places where interviews may take place nowadays.

Question 51

Define cultural intentionality and discuss how it may help you be a better counselor.