Question 1

Resilience is

Accepted Answer

A)  the process whereby counselors learn to forgive difficult clients. 
B)  a dynamic process whereby individuals learn to accept significant adversity and live with their consequences. 
C)  a dynamic process whereby individuals exhibit positive behavioral adaptation when they encounter significant adversity. 
D)  the process by which clients learn to aggressively confront the challenges they encounter. 
A)  the process whereby counselors learn to forgive difficult clients. 
B)  a dynamic process whereby individuals learn to accept significant adversity and live with their consequences. 
C)  a dynamic process whereby individuals exhibit positive behavioral adaptation when they encounter significant adversity. 
D)  the process by which clients learn to aggressively confront the challenges they encounter. C

Question 2

Which of the following statements about online counseling is false?

Accepted Answer

A)  The Internet allows you to talk with counselors 24/7. 
B)  There are no known rules or guidelines for conducting online counseling. 
C)  Internet-based counseling is always free. 
D)  All of these. 
A)  The Internet allows you to talk with counselors 24/7. 
B)  There are no known rules or guidelines for conducting online counseling. 
C)  Internet-based counseling is always free. 
D)  All of these. B

Question 3

Which of the following statements is INCORRECT?

Accepted Answer

A)  The terms counseling and interviewing are used interchangeably in this text. 
B)  Counselors and psychotherapists typically draw on the interview in the early phases of their work. 
C)  You can become a successful counselor or therapist with no solid interviewing skills. 
D)  All of these. 
A)  The terms counseling and interviewing are used interchangeably in this text. 
B)  Counselors and psychotherapists typically draw on the interview in the early phases of their work. 
C)  You can become a successful counselor or therapist with no solid interviewing skills. 
D)  All of these. C

Question 4

Discuss the different things you can do to make your counseling office more welcoming and appropriate to serve a diverse population of clients.

Accepted Answer

There are several things you can do to m

Question 5

Research validation of the microskills framework reveals

Accepted Answer

A)  very little transfer from the practice session to the real world. 
B)  consistent positive transfer. 
C)  transfer of the learning if the student has mastered the skills. 
D)  skills must be practiced in the real world to ensure transfer of learning. 
A)  very little transfer from the practice session to the real world. 
B)  consistent positive transfer. 
C)  transfer of the learning if the student has mastered the skills. 
D)  skills must be practiced in the real world to ensure transfer of learning.

Question 6

Define interviewing, counseling, and psychotherapy.

Accepted Answer

Interviewing, counseling, and psychother

Question 7

The foundation of the Microskills Hierarchy is (are)

Accepted Answer

A)  ethics, multicultural competence, neuroscience, and resilience 
B)  attending behaviors 
C)  influencing behavior 
D)  determining one's own personal style of helping 
A)  ethics, multicultural competence, neuroscience, and resilience 
B)  attending behaviors 
C)  influencing behavior 
D)  determining one's own personal style of helping

Question 8

Kathryn faced a complex case with no clear positive outcome. Establishing an empathic relationship and listening carefully to the client story may result in ___________________

Accepted Answer

A)  deeper distress and burnout 
B)  more compassion and goal setting 
C)  specific goals but no clear solutions 
D)  clearer goals and possible solutions 
A)  deeper distress and burnout 
B)  more compassion and goal setting 
C)  specific goals but no clear solutions 
D)  clearer goals and possible solutions

Question 9

Name and briefly explain the five-stages of the well-formed interview.

Accepted Answer

The five stages of a well-formed intervi

Question 10

What are the pros and cons of online counseling, and what Internet-based services may improve its delivery?

Accepted Answer

Online counseling, also known as e-couns

Question 11

"I'm not sure where to focus career-wise. The job market is tight. I really want to be a teacher. I like kids. But then, I am getting married when I graduate. And what can I do with a major in history?" 
a. What would you say to this client? 
b. Discuss your response in relation to the concept of cultural intentionality. 
c. One of your goals might be to help this client become more intentional. What would he or she be like at the end of counseling if your work has been successful and the client has increased ability to be intentional?

Accepted Answer

a. I would say to this client that it's

Question 12

Interviewing, counseling, or psychotherapy usually take place in ______________.

Accepted Answer

A)  Private offices. 
B)  Behavioral Health Centers or community centers. 
C)  Homes. 
D)  All of these. 
A)  Private offices. 
B)  Behavioral Health Centers or community centers. 
C)  Homes. 
D)  All of these.

Question 13

Imagine a client comes to you with an issue around interpersonal conflict. How would you use the empathic relationship-story and strengths-goals-restory-action model to facilitate their development? Provide concrete examples of your actions within each of the four concepts.

Accepted Answer

When a client comes to me with an issue

Question 14

In interviewing, the microskills may have

Accepted Answer

A)  different effects on people from varying cultural backgrounds. 
B)  consistent and predictable effects on people from varying cultural backgrounds. 
C)  limitations due to lack of emphasis on multicultural issues. 
D)  predictable impact on White clients, but not on People of Color. 
A)  different effects on people from varying cultural backgrounds. 
B)  consistent and predictable effects on people from varying cultural backgrounds. 
C)  limitations due to lack of emphasis on multicultural issues. 
D)  predictable impact on White clients, but not on People of Color.

Question 15

Describe and explain the different places where interviews may take place nowadays.

Accepted Answer

Interviews can take place in a variety o

Question 16

Different cultural groups

Accepted Answer

A)  require counseling from a member of her or his own culture. 
B)  may require differing approaches to the interview. 
C)  benefit from the best of traditional counseling theories. 
D)  illustrate that the concept of intentionality may be incorrect at times. 
A)  require counseling from a member of her or his own culture. 
B)  may require differing approaches to the interview. 
C)  benefit from the best of traditional counseling theories. 
D)  illustrate that the concept of intentionality may be incorrect at times.

Question 17

Microskills are _________________________________.

Accepted Answer

A)  communication skill units that help you to interact more effectively with a client. 
B)  short responses you provide after each client statement. 
C)  effective ways to promote small talk. 
D)  small skills. 
A)  communication skill units that help you to interact more effectively with a client. 
B)  short responses you provide after each client statement. 
C)  effective ways to promote small talk. 
D)  small skills.

Question 18

The authors argue that natural style is a basic building block of intentional counseling. Which of the following is NOT part of their view of natural style?

Accepted Answer

A)  It is best to identify one's natural style and then always hold to it. 
B)  We all have natural strengths in communication. 
C)  Too many people in interviewing training may forget the many strengths they bring to the course even before instruction begins. 
D)  Instruction, practice, and learning new skills and strategies can enhance natural style. 
A)  It is best to identify one's natural style and then always hold to it. 
B)  We all have natural strengths in communication. 
C)  Too many people in interviewing training may forget the many strengths they bring to the course even before instruction begins. 
D)  Instruction, practice, and learning new skills and strategies can enhance natural style.

Question 19

An empathic relationship has been found to be responsible for ___ or more of the change observed in effective counseling sessions.

Accepted Answer

A)  30% 
B)  50% 
C)  60% 
D)  80% 
A)  30% 
B)  50% 
C)  60% 
D)  80%

Question 20

Which of the following is correct about the word "problem"?

Accepted Answer

A)  implies difficulty 
B)  implies deficit 
C)  use words like "concern" instead 
D)  all of these 
A)  implies difficulty 
B)  implies deficit 
C)  use words like "concern" instead 
D)  all of these

Resilience is

Which of the following statements about online counseling is false?

Which of the following statements is INCORRECT?

Discuss the different things you can do to make your counseling office more welcoming and appropriate to serve a diverse population of clients.

Research validation of the microskills framework reveals

Define interviewing, counseling, and psychotherapy.

The foundation of the Microskills Hierarchy is (are)

Kathryn faced a complex case with no clear positive outcome. Establishing an empathic relationship and listening carefully to the client story may result in ___________________

Name and briefly explain the five-stages of the well-formed interview.

What are the pros and cons of online counseling, and what Internet-based services may improve its delivery?

Interviewing, counseling, or psychotherapy usually take place in ______________.

Imagine a client comes to you with an issue around interpersonal conflict. How would you use the empathic relationship-story and strengths-goals-restory-action model to facilitate their development? Provide concrete examples of your actions within each of the four concepts.

In interviewing, the microskills may have

Describe and explain the different places where interviews may take place nowadays.

Different cultural groups

Microskills are _________________________________.

The authors argue that natural style is a basic building block of intentional counseling. Which of the following is NOT part of their view of natural style?

An empathic relationship has been found to be responsible for ___ or more of the change observed in effective counseling sessions.

Which of the following is correct about the word "problem"?

Multicultural Competence, Ethics, Positive Psychology, and Resilience

Attending, Empathy, and Observation Skills: Fundamentals of All Interviewing and Counseling Approaches

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Observing and Reflecting Feelings: the Heart of Empathic Understanding

How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Focusing the Interview: Exploring the Story From Multiple Perspectives

Empathic Confrontation: Supporting While Addressing Client Conflict

Reflection of Meaning and Interpretationreframing: Restorying Client Lives Through Meaning Making

Empathic Self-Disclosure and Feedback: Relationship, Immediacy, and Genuineness

Directives: Providing Information, Psychoeducation, and Decisional Counselings Natural and Logical Consequences-Helping Clients Move to Action

Skill Integration Through Examining Your Own Session, Treatment Plans, and Case Management

Crisis Counseling and Assessing Suicide Potential

Determining Personal Style in a World of Multiple Theories

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Exam 1: Introduction: Foundations of Interviewing and Counseling

Resilience is

Which of the following statements about online counseling is false?

Which of the following statements is INCORRECT?

Discuss the different things you can do to make your counseling office more welcoming and appropriate to serve a diverse population of clients.

Research validation of the microskills framework reveals

Define interviewing, counseling, and psychotherapy.

The foundation of the Microskills Hierarchy is (are)

Kathryn faced a complex case with no clear positive outcome. Establishing an empathic relationship and listening carefully to the client story may result in ___________________

Name and briefly explain the five-stages of the well-formed interview.

What are the pros and cons of online counseling, and what Internet-based services may improve its delivery?

Interviewing, counseling, or psychotherapy usually take place in ______________.

Imagine a client comes to you with an issue around interpersonal conflict. How would you use the empathic relationship-story and strengths-goals-restory-action model to facilitate their development? Provide concrete examples of your actions within each of the four concepts.

In interviewing, the microskills may have

Describe and explain the different places where interviews may take place nowadays.

Different cultural groups

Microskills are _________________________________.

The authors argue that natural style is a basic building block of intentional counseling. Which of the following is NOT part of their view of natural style?

An empathic relationship has been found to be responsible for ___ or more of the change observed in effective counseling sessions.

Which of the following is correct about the word "problem"?

Multicultural Competence, Ethics, Positive Psychology, and Resilience

Attending, Empathy, and Observation Skills: Fundamentals of All Interviewing and Counseling Approaches

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Observing and Reflecting Feelings: the Heart of Empathic Understanding

How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Focusing the Interview: Exploring the Story From Multiple Perspectives

Empathic Confrontation: Supporting While Addressing Client Conflict

Reflection of Meaning and Interpretationreframing: Restorying Client Lives Through Meaning Making

Empathic Self-Disclosure and Feedback: Relationship, Immediacy, and Genuineness

Directives: Providing Information, Psychoeducation, and Decisional Counselings Natural and Logical Consequences-Helping Clients Move to Action

Skill Integration Through Examining Your Own Session, Treatment Plans, and Case Management

Crisis Counseling and Assessing Suicide Potential

Determining Personal Style in a World of Multiple Theories

Filters