Deck 12: Disaster Recovery and Troubleshooting

Question 1

The ____ console reports the status of the currently attached computer hardware.

A) Performance
B) Disk Management
C) Device Manager
D) Shared Folders

Answer 1

C

Question 2

System Information files use the extension ____ and store data in a compressed binary format.

A) .NFO
B) .REG
C) .EXE
D) .INF

Answer 2

A

Question 3

The ____ console is used to view the recent and current status of tasks that are started automatically.

A) Shared Folders
B) Device Manager
C) Task Scheduler
D) Event Viewer

Answer 3

C

Question 4

The ____ utility is an MMC-based utility used to manage several key systems and operations for a computer.

A) Problem Reports and Solutions
B) Computer Management
C) System Information
D) Help and Support

Question 5

In Windows 7, services directly communicate with the user.

Question 6

When the computer is started, it can detect if the computer was not shut down properly the last time it was running. In this case, the ____ menu is displayed automatically.

A) Startup Recovery
B) Device Driver Rollback
C) Windows Recovery Environment
D) Advanced Boot Options

Question 7

Which of the following file formats can be used to save an event's log data?

A) .DOC
B) .PDF
C) .CSV
D) .INF

Question 8

The ____ utility is an MMC console snap-in used to browse and manage the records of system events and messages stored in system event logs.

A) Event Viewer
B) Shared Folders
C) Device Manager
D) WMI Control

Question 9

When data is lost, the only way to recover it may be from a backup copy.

Question 10

The ____ console identifies what folders are shared on the current computer, who is connected to those shared folders, and what files in those shared folders are open.

A) Device Manager
B) Shared Folders
C) Disk Management
D) Event Viewer

Question 11

____ can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.

A) Help and Support
B) System Restore
C) Startup Repair
D) Complete PC Backup

Question 12

Windows 7 and some applications are designed to write status messages to the event logs automatically.

Question 13

The ____ console can be used to view real-time performance data or stored performance data from a log file.

A) Event Viewer
B) Device Manager
C) Shared Folders
D) Performance

Question 14

Troubleshooting is a methodology that follows a fixed formula that guarantees success.

Question 15

The ____ is a tool that provides you with a single location where you can identify and address any security issues, maintenance requirements, and errors that have arisen.

A) System Information utility
B) Action Center
C) Computer Management
D) Help and Support utility

Question 16

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a(n) ____ file.

A) .VHD
B) .XML
C) .INF
D) .CSV

Question 17

The ____ console presents controls and reports the state of installed services that can be managed from this user interface.

A) Event Viewer
B) Disk Management
C) Device Manager
D) Services

Question 18

In Safe Mode, extra applications that usually start when Windows 7 is started are also executed.

Question 19

The ____ tool scans the current state of the computer and reports its findings in a searchable tree format.

A) Computer Management
B) Problem Reports and Solutions
C) Help and Support
D) System Information

Question 20

____ is a troubleshooting startup mode that is typically used when the regular startup mode for Windows 7 fails.

A) Safe Mode
B) Network Mode
C) Troubleshoot Mode
D) Repair Environment

Question 21

____ allows the computer's operating system to be restored from an image created earlier with the Windows Backup and Restore utility.

A) System Image Recovery
B) System Restore
C) Windows Diagnostic Tool
D) Startup Repair Tool

Question 22

Explain how to restore backed up files in Windows 7.

Question 23

_________________________ is a tool that rates the system stability of Windows 7 and lets you monitor the events that contribute to system stability.

Question 24

Describe the Safe Mode with Networking boot option.

Question 25

What are the systems that use the Computer Management utility?

Question 26

How is the Device Manager used when troubleshooting a computer?

Question 27

____ allows the computer state to be rolled back to a previous restore point.

A) Startup Repair Tool
B) Windows Diagnostic Tool
C) System Restore
D) Windows Complete PC Restore

Question 28

____ is the resume loader for Windows 7. It is responsible for starting the operating system from hibernation.

A) Winload.exe
B) Bootmgr
C) Winresume.exe
D) Winbios.exe

Question 29

____________________ is a process that systematically diagnoses and analyzes a situation to understand why it differs from a desired situation.

Question 30

How are the Event Viewer logs organized?

Question 31

How is the Disk Management tool used when troubleshooting a computer?

Question 32

Briefly describe the Help and Support utility.

Question 33

What are the options included in the Advanced Boot Options menu?

Question 34

Since the early versions of x86 computers, the ____ has acted as an interface between hardware and the operating system.

A) UEFI
B) BCD
C) HAL
D) BIOS

Question 35

____ is used to protect both critical operating system files and registry keys by restricting permissions to these resources.

A) Hard Disk Diagnostics
B) Windows Resource Protection
C) Preventive Maintenance
D) Windows Update

Question 36

The ____ tool is used to recover a Windows 7 installation when it is unable to start.

A) Command Prompt
B) System Restore
C) Startup Repair
D) System Image Recovery

Question 37

The _________________________ wizard creates a complete image of the computer that allows the operating system, applications, data, and custom settings to all be restored at one time.

Question 38

________________________________________ allows management systems to interact with agent software running as part of the Windows 7 operating system.

Question 39

What are the primary tools used to diagnose and repair Windows 7?

Question 40

The ______________________________ is built into Windows 7 and is designed to detect memory (RAM) that is not operating correctly.

Question 42

What are the main characteristics of the Startup Repair Tool?