Question 1

What are the primary tools used to diagnose and repair Windows 7?

Accepted Answer

Windows 7 may become unstable and behave erratically for many reasons. The cause may be an installed application, the operating system, corrupt data, faulty hardware, or one of many other root causes. The primary tools used to diagnose and repair Windows 7 in these cases include:
• Advanced Boot Options Menu
• System Restore
• Device Driver Rollback
• Windows Recovery Environment
• Automatic Repairs

Question 2

The ____ console reports the status of the currently attached computer hardware.

Accepted Answer

A)  Performance 
B)  Disk Management 
C)  Device Manager 
D)  Shared Folders 
A)  Performance 
B)  Disk Management 
C)  Device Manager 
D)  Shared Folders C

Question 3

What are the options included in the Advanced Boot Options menu?

Accepted Answer

The Advanced Boot Options menu is used to select diagnostic modes that alter the startup process for Windows 7. The menu options include:
• Safe Mode
• Safe Mode with Networking
• Safe Mode with Command Prompt
• Last Known Good Configuration (advanced)
• Other Advanced Boot Options

Question 4

____ is the resume loader for Windows 7. It is responsible for starting the operating system from hibernation.

Accepted Answer

A)  Winload.exe 
B)  Bootmgr 
C)  Winresume.exe 
D)  Winbios.exe 
A)  Winload.exe 
B)  Bootmgr 
C)  Winresume.exe 
D)  Winbios.exe

Question 5

Windows 7 and some applications are designed to write status messages to the event logs automatically.

Accepted Answer

A) True 
 B)False

Question 6

In Windows 7, services directly communicate with the user.

Accepted Answer

A) True 
 B)False

Question 7

How are the Event Viewer logs organized?

Accepted Answer

The Event Viewer logs are primarily orga

Question 8

________________________________________ allows management systems to interact with agent software running as part of the Windows 7 operating system.

Accepted Answer

WMI,Windows Management Instrum

Question 9

_________________________ is a tool that rates the system stability of Windows 7 and lets you monitor the events that contribute to system stability.

Accepted Answer

The answer of _________________________ is a tool that rates the...

Question 10

Explain how to restore backed up files in Windows 7.

Accepted Answer

The Backup and Restore utility has an op

Question 11

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a(n) ____ file.

Accepted Answer

A)  .VHD 
B)  .XML 
C)  .INF 
D)  .CSV 
A)  .VHD 
B)  .XML 
C)  .INF 
D)  .CSV

Question 12

____ is used to protect both critical operating system files and registry keys by restricting permissions to these resources.

Accepted Answer

A)  Hard Disk Diagnostics 
B)  Windows Resource Protection 
C)  Preventive Maintenance 
D)  Windows Update 
A)  Hard Disk Diagnostics 
B)  Windows Resource Protection 
C)  Preventive Maintenance 
D)  Windows Update

Question 13

The ____ tool is used to recover a Windows 7 installation when it is unable to start.

Accepted Answer

A)  Command Prompt 
B)  System Restore 
C)  Startup Repair 
D)  System Image Recovery 
A)  Command Prompt 
B)  System Restore 
C)  Startup Repair 
D)  System Image Recovery

Question 14

____ can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.

Accepted Answer

A)  Help and Support 
B)  System Restore 
C)  Startup Repair 
D)  Complete PC Backup 
A)  Help and Support 
B)  System Restore 
C)  Startup Repair 
D)  Complete PC Backup

Question 15

Match between columns
                        Premises: run as a process in the background within a session restricted from the user's own session for security isolation
allows users to record the exact steps required to reproduce a problem.
configures and controls the Windows Management Instrumentation (WMI) service
can report critical observations such as what programs are started automatically and what hardware conflicts are present
can be used to connect to remote computers as long as they allow communication through their Windows Firewall
selects diagnostic modes that alter the startup process for Windows 7
identifies the users created on the local computer and the security groups those users belong to
reports the disk configuration of the computer
can report the current state of the computer configuration and the installed support for DirectX sound, video, and input devices.

Accepted Answer

The Answer of Problem Steps Recorder and System Information and is...

Question 16

What are the main characteristics of the Startup Repair Tool?

Accepted Answer

The Startup Repair tool is used to recov

Question 17

The ____ is a tool that provides you with a single location where you can identify and address any security issues, maintenance requirements, and errors that have arisen.

Accepted Answer

A)  System Information utility 
B)  Action Center 
C)  Computer Management 
D)  Help and Support utility 
A)  System Information utility 
B)  Action Center 
C)  Computer Management 
D)  Help and Support utility

Question 18

Since the early versions of x86 computers, the ____ has acted as an interface between hardware and the operating system.

Accepted Answer

A)  UEFI 
B)  BCD 
C)  HAL 
D)  BIOS 
A)  UEFI 
B)  BCD 
C)  HAL 
D)  BIOS

Question 19

Describe the Safe Mode with Networking boot option.

Accepted Answer

Windows 7 is started in the same manner

Question 20

____ is a troubleshooting startup mode that is typically used when the regular startup mode for Windows 7 fails.

Accepted Answer

A)  Safe Mode 
B)  Network Mode 
C)  Troubleshoot Mode 
D)  Repair Environment 
A)  Safe Mode 
B)  Network Mode 
C)  Troubleshoot Mode 
D)  Repair Environment

What are the primary tools used to diagnose and repair Windows 7?

The ____ console reports the status of the currently attached computer hardware.

What are the options included in the Advanced Boot Options menu?

____ is the resume loader for Windows 7. It is responsible for starting the operating system from hibernation.

Windows 7 and some applications are designed to write status messages to the event logs automatically.

In Windows 7, services directly communicate with the user.

How are the Event Viewer logs organized?

________________________________________ allows management systems to interact with agent software running as part of the Windows 7 operating system.

_________________________ is a tool that rates the system stability of Windows 7 and lets you monitor the events that contribute to system stability.

Explain how to restore backed up files in Windows 7.

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a(n) ____ file.

____ is used to protect both critical operating system files and registry keys by restricting permissions to these resources.

The ____ tool is used to recover a Windows 7 installation when it is unable to start.

____ can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.

What are the main characteristics of the Startup Repair Tool?

The ____ is a tool that provides you with a single location where you can identify and address any security issues, maintenance requirements, and errors that have arisen.

Since the early versions of x86 computers, the ____ has acted as an interface between hardware and the operating system.

Describe the Safe Mode with Networking boot option.

____ is a troubleshooting startup mode that is typically used when the regular startup mode for Windows 7 fails.

Introduction to Windows 7

Installing Windows 7

Using the System Utilities

Managing Disks

Managing File Systems

User Management

Windows 7 Security Features

Networking

User Productivity Tools

Performance Tuning

Application Support

Enterprise Computing

Remote Access

Filters

Exam 12: Disaster Recovery and Troubleshooting

What are the primary tools used to diagnose and repair Windows 7?

The ____ console reports the status of the currently attached computer hardware.

What are the options included in the Advanced Boot Options menu?

____ is the resume loader for Windows 7. It is responsible for starting the operating system from hibernation.

Windows 7 and some applications are designed to write status messages to the event logs automatically.

In Windows 7, services directly communicate with the user.

How are the Event Viewer logs organized?

________________________________________ allows management systems to interact with agent software running as part of the Windows 7 operating system.

_________________________ is a tool that rates the system stability of Windows 7 and lets you monitor the events that contribute to system stability.

Explain how to restore backed up files in Windows 7.

The image data created by the Create a System Image wizard is stored as a virtual hard disk image, which is stored as a(n) ____ file.

____ is used to protect both critical operating system files and registry keys by restricting permissions to these resources.

The ____ tool is used to recover a Windows 7 installation when it is unable to start.

____ can return the operating system to a previously saved state by reversing changes to Windows system files, the registry, and newly installed software.

What are the main characteristics of the Startup Repair Tool?

The ____ is a tool that provides you with a single location where you can identify and address any security issues, maintenance requirements, and errors that have arisen.

Since the early versions of x86 computers, the ____ has acted as an interface between hardware and the operating system.

Describe the Safe Mode with Networking boot option.

____ is a troubleshooting startup mode that is typically used when the regular startup mode for Windows 7 fails.

Introduction to Windows 7

Installing Windows 7

Using the System Utilities

Managing Disks

Managing File Systems

User Management

Windows 7 Security Features

Networking

User Productivity Tools

Performance Tuning

Application Support

Enterprise Computing

Remote Access

Filters