Deck 12: Steering Diagnosis and Service

Question 1

Technician A says power steering pressure hose leaks can be catastrophic because the fluid is being actively pumped and the fluid could spray all over the hot engine and exhaust system which could cause a fire. Technician B says there will be no noise or warning if the fluid level is very low and the steering will feel fine. Who is correct?

A) Technician A
B) Technician B
C) Both Technician A and Technician B
D) Neither Technician A nor Technician B

Answer 1

A

Question 2

The height of the vehicle center of gravity is determined by the _______ of the center of mass above the road surface.

A) Height
B) Depth
C) Width
D) Length

Answer 2

A

Question 3

Technician A says flushing the power steering system is to occur whenever the manufacturer specifies a fluid change or whenever the fluid appears to be contaminated or dirty. Technician B says flushing the power steering system is to occur whenever the power steering belt is replaced. Who is correct?

A) Technician A
B) Technician B
C) Both Technician A and Technician B
D) Neither Technician A nor Technician B

Answer 3

A

Question 4

The first step to perform a power steering system flush is to:

A) add fluid.
B) start the engine.
C) raise the vehicle.
D) plug the return fitting.

Question 5

The first step in removing and replacing the power steering pump is to:

A) drain the pump.
B) disconnect the hoses.
C) disconnect the drive belts.
D) research the proper procedure.

Question 6

Which statement is correct?

A) A power steering pressure test should be done annually.
B) A power steering pressure test should be done whenever adding fluid to the pump.
C) A power steering pressure test is no longer a necessary diagnostic procedure.
D) Power steering system pressure test should be performed whenever the driver complains of hard steering or when there are repeated hose failures.

Question 7

The ________ protect(s) the inner tie-rod ends from dirt and contaminants.

A) Inner tie-rod ends
B) Ball joints
C) Rubber bellows
D) Control arm

Question 8

The power steering fluid usually has a ______ on the dipstick to ensure an accurate reading of the fluid level.

A) Hot indicator and cold indicator
B) Fast idle and slow idle indicator
C) Both A and B
D) Neither A nor B

Question 9

To check for binding issues, it may be necessary to separate the steering linkage to verify that binding is in the _______ or steering column, not the steering linkage or the ball joints.

A) Steering gearbox
B) Power steering pump
C) EPS module
D) All of the above

Question 10

If the customer's concern is related to the steering linkage, perform a visual and hands-on inspection of the ______.

A) Linkage
B) Joints
C) Steering gear
D) All of the above

Question 11

The _____ is a flexible ribbon that is coiled inside of a plastic holder.

A) Steering linkage
B) Timing coil
C) Clock spring
D) Timing spring

Question 12

_____ are designed to collapse in the event of an accident so the steering main shaft in the column does not injure or kill the driver.

A) Flexible couplings
B) Steering columns
C) Universal joints
D) Lock cylinder mechanisms

Question 13

To inspect the __________ for play, position yourself inside the vehicle on the driver's side looking under the dashboard while an assistant pulls and pushes on it.

A) Steering shaft universal joints
B) Flexible couplings
C) Collapsible steering column
D) Lock cylinder mechanism

Question 14

________ is when the rear slip angle is larger than the front slip angle; it is referred to as the vehicle being "loose" in the corners.

A) Neutral steer
B) Understeer
C) Oversteer
D) Bad steer

Question 15

The tire's sideways distortion makes the vehicle follow a path at an angle to the direction the road wheel is pointing in what is called the ________.

A) Side force
B) Slip angle
C) Distortion angle
D) Right angle

Question 16

The static weight distribution is changed laterally by ________ when the vehicle is turning and in a fore-and-aft direction during acceleration or braking.

A) Cornering force
B) Centrifugal force
C) Side force
D) Slip force

Question 17

Dispose of discarded fluid properly in accordance with the relevant ______ and government legislation.

A) EPA
B) DOMA
C) FEMA
D) CDC

Question 18

The goal for the _______ adjustment is to remove play at the worm bearings while maintaining a low resistance to worm shaft movement.

A) Worm bearing preload
B) Sector lash
C) Tie-rod sleeve
D) Clamp

Question 19

Typically, a power steering system flush is performed with a _______ that is connected in line with the power steering system pump to remove all old dirty fluid and install new clean fluid without introducing air.

A) Power steering return hose
B) Suction gun
C) Flushing machine
D) Steering gear

Question 20

A(n) _________ may be spliced into the hose between the steering gear and the pump, or it could fit inside the return hose where the return hose connects onto the pump.

A) Inline filter
B) In-reservoir filter
C) Reservoir
D) Cooling grid

Question 21

_________ will result in a low fluid level in the power steering reservoir and will leave spots on the floor or parking space.

A) Engine oil cooler leaks
B) Leaks in the return line
C) Both A and B
D) Neither A nor B

Question 22

The power steering system pressure test checks the operation of the _________, power piston, and hoses.

A) Pressure relief valve
B) Power steering pump
C) Control valve
D) All of the above

Question 23

When the bushings are _________, the driver typically complains of either loose steering or noises when driving or turning.

A) Compressed
B) Softened by leaking oil
C) Hard and brittle
D) Torn

Question 24

Tech A says that worn tie-rod ends can cause a steering wandering complaint. Tech B says that a hard steering complaint could be caused by a worn power steering pump. Who is correct?

A) Tech A
B) Tech B
C) Both A and B
D) Neither A nor B

Question 25

Choose the correct statement.

A) Steering systems are mostly automatic.
B) Sensors remain unaffected for the life of the steering system.
C) As more electronic power steering systems are produced, electrical faults are becoming more common.
D) The suspension system does not interfere with the steering system.

Question 26

The height of the center of gravity is determined by the ______ of the center of the mass above the road surface.

A) Height
B) Depth
C) Width
D) Length

Question 27

The power steering pump reservoir is:

A) Mounted to the pump
B) Remotely mounted
C) Both A and B
D) None of the above

Question 28

The ________ is used to measure the run-out or movement on different parts of the steering system, such as play in tie rod ends.

A) Power steering analyzer
B) Dial indicator
C) Digital volt-ohmmeter
D) Circuit tester

Question 29

Identify the tool that is used to make adjustments to the steering system.

A) Factory scan tool
B) DMM
C) Circuit tester
D) Tie-rod sleeve adjusting tool

Question 30

A _________ is recommended by most manufacturers because it can perform tests and identify faults with the electrical portion of steering systems.

A) Circuit tester
B) Belt tension gauge
C) Factory scan tool
D) Power steering system analyzer

Question 31

Technician A states that a scan tool can read almost every system on a vehicle and provide valuable data in identifying problems. Technician B states that electronic steering system faults set a diagnostic trouble code that can be retrieved by a scan tool. Who is correct?

A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

Question 32

A(n) _________ is used to measure voltage and to check the continuity of the electronic circuit.

A) Oscilloscope
B) Power steering system analyzer
C) Circuit tester
D) DMM

Question 33

Tech A states that when diagnosing a steering system problem it is important to consider just the mechanical components at first. Tech B states that when diagnosing a steering system problem it is important to consider both the mechanical and electrical components, and that a factory scan tool is very helpful in this process. Who is correct?

A) Tech A
B) Tech B
C) Both A and B
D) Neither A nor B

Question 34

Which tool can be used to check for opens in the wiring of an EPS system?

A) Pressure tester
B) Factory Scan tool
C) DMM
D) None of the above

Question 35

Tools and equipment used on the mechanical portion of the steering system include all of the following EXCEPT:

A) scan tool
B) dial indicator
C) tie-rod puller
D) pickle fork

Question 36

A _______ is a lever used to apply pressure for testing purposes or to move various components.

A) Dial indicator
B) Pitman arm puller
C) Tie-rod end puller
D) Pry bar

Question 37

Which tool is used to pull the tapered shaft on a tie-rod end from its mating steering component?

A) Pickle fork
B) Inner tie-rod end tool
C) Tie-rod end puller
D) Pry bar

Question 38

Which of the following is NOT a type of steering service tool?

A) Scan tool
B) Belt tension gauge
C) Dial indicator
D) Manometer

Question 39

Tech A states that a belt tension gauge is designed to measure the amount of flex in a drive belt. Tech B states that black light and dye kit is used to pinpoint fluid leaks. Who is correct?

A) Tech A
B) Tech B
C) Both A and B
D) Neither A nor B

Question 40

Tires on most passenger vehicles are called _______ tires because they are filled with pressurized air, which gives them support.

A) Rubber
B) Tubeless
C) Pneumatic
D) Asymmetric