Deck 10: Transformational Leadership

Question 1

What good leadership means, and how it is best practiced, has not changed over time.

Answer 1

False

Question 2

The relationship between a leader and his or her employees can be thought of as a quid pro quo arrangement. What does this mean?

A) Something is given even if performance is not up to standards.
B) Performance is only good if something is given as a reward.
C) Something is given with the expectation that something will be received in return.
D) There are no expectations of giving or receiving anything.

Answer 2

C

Question 3

Theory X leaders believe:

A) People do not really enjoy work.
B) People do not need to be carefully supervised.
C) People engage in work to become fulfilled
D) People want to excel at what they do.

Answer 3

C

Question 4

After the American Industrial period, there was a mandate for managers to adopt alternative approaches for motivating employees due to:

A) The improving economy
B) Workers being better educated and organized
C) Skilled workers being more essential and valuable
D) All of the above

Question 5

Which theory did Douglas McGregor introduce which professes people work because they want to and derive satisfaction and joy from doing a job and doing it well?

A) Theory X
B) Theory Y
C) Transactional Leadership
D) Transformational Leadership

Question 6

Transformational leadership is less applicable to health care since its employees are generally passionate about their jobs.

Question 7

The National Park Service defines core values as the processes we use to do the work.

Question 8

Which applies to the transactional leader rather than the transformational leader?

A) Values the importance of relationships and personal interactions with workers.
B) Subjugates his/her own personal and professional aspirations for those of employees.
C) Understands different people need different things out of their work.
D) The leader is the driver of change.

Question 9

According to recent research, which of the following factors motivated workers the least to stay in their jobs and work to increase their productivity?

A) Pay and benefits
B) Personal fulfillment
C) Having the sense they are valued
D) Being involved in decisions at work

Question 10

A good practice, s modeled by Quint Studer, a good practice a leader can use to become more familiar with the interests, priorities, and aspirations of his/her employees is:

A) Socializing outside of work.
B) Rounding
C) Eating lunch with them.
D) Inviting each person into C-suite for discussions.

Question 11

Which strategy is not suggested for the transformational leader?

A) Get out of the trenches.
B) Have a meeting.
C) Integrity above all else.
D) Keep the mission of the organization in mind.

Question 12

Gone are the days of "the boss" who maintains a "closed door" policy.

Question 13

Which recently enacted act is cause the healthcare industry to embrace transformational leaders?

A) Health Insurance Portability and Accountability Act
B) Medicare Part D Prescription Drug Program
C) Patient Protection and Affordable Care Act
D) Death with Dignity Act

Question 14

A transformational leader should be just behind of change mandated by healthcare legislation.

Question 15

Which of the following is not an appropriate action step for a transformational leader to implement positive change at the local level in an organization?

A) Stay happy.
B) Promote safety and quality
C) Take the lead in legislative action that will affect the industry.
D) Recognize the importance of a culturally competent organization.