Deck 10: Members And Leaders In Small Group Communication

Question 1

Which of the following is true concerning high- and low-power-distance cultures and group membership?

A)In high-power-distance cultures,power is concentrated in the hands of a few.
B) In high-power distance cultures,power is evenly distributed.
C) In low-power-distance cultures,people are taught to have great respect for authority.
D)In low-power-distance cultures,there is a high level of trust in authority.

Answer 1

A

Question 2

Members of the R&D department at GHI Drugs believe they have unanimous agreement concerning the benefits of Vidoxidin,a new drug to lower blood pressure,even though independent tests indicate it can have dangerous side effects.The members of R&D believe their own tests and opinion cannot be wrong.The R&D department at GHI Drugs has a problem concerning

A)groupthink.
B) centering conflict on people.
C) ensuring understanding.
D)being open-minded.

Answer 2

A

Question 3

The aggressor,blocker,self-confessor,and dominator are best defined as __________ roles.

A)group task
B) group building
C) maintenance
D)individual

Answer 3

D

Question 4

In a department meeting,John has shared some research on some new software that the company should purchase. Bill agrees with John,and goes on to share his experience with the software and offer more insight into why the software John suggests would be the best option. In this scenario,Bill's ?behavior would best be classified as an

A)opinion giver
B) procedural technician
C) encourager
D)elaborator

Question 5

During weekly sales meetings,Annie makes a point to congratulate other members of the group for
Their accomplishments of the week and make positive comments about others' ideas to increase sales.One of the roles Annie plays at these meetings is

A)encourager.
B) opinion giver.
C) compromiser.
D)recognition seeker.

Question 6

Which of the following is a guideline for effective small group communication?

A)Be self-oriented.
B) Center conflict on people.
C) Be uncritically open-minded.
D)Ensure understanding.

Question 7

During a departmental meeting,Zora listens to everyone's ideas and when it seems like everyone is on the same page,she adds,"This all sounds great to me.I'll go along with it." By making this remark,Zora has performed what group role?

A)compromiser
B) recorder
C) information giver
D)follower

Question 8

The approach to leadership exemplified by Gandhi,Martin Luther King,Jr.,and John F.Kennedy is
Best described as a __________ approach.

A)trait
B) functional
C) transformational
D)situational

Question 9

The information seeker,opinion giver,and procedural technician are best defined as __________ ?roles.

A)group task
B) group building
C) individual
D)maintenance

Question 10

Bellah is in charge of leading a new team of firefighters who recently joined the force.In this
Situation,Bellah is well-advised to use which leadership style of the situational approach?

A)telling
B) selling
C) delegating
D)participating

Question 11

Pat is in charge of leading a group of seasoned volunteers at a local charity.In this situation,Pat is
Well-advised to use which leadership style?

A)telling
B) selling
C) delegating
D)participating

Question 12

John-David arrived fifteen minutes late for study group. The others in the group were busy studying ?and asking questions when John-David arrived. John-David then proceeded to hold court for ten minutes,?interrupting everyone by complaining about how bad the parking is on campus. John-Davis's actions best ?classify him as a(n)

A)follower
B) recognition seeker
C) blocker
D)opinion giver

Question 13

Larry never has anything good to say about any idea generated during group meetings.Because of
Larry's negativity,the group has not made much progress toward its goal.In this group,Larry represents ?the

A)blocker.
B) recognition seeker.
C) self-confessor.
D)evaluator/critic

Question 14

Which approach to leadership posits that a person's characteristics can be used to distinguish leaders from nonleaders?

A)functional
B) transformational
C) situational
D)traits.

Question 15

Which of the following statements concerning groupthink is true?

A)Groupthink can have a positive or negative effect on a group depending on the context in which it ?occurs.
B) Groupthink often shuts out realistic and logical analysis of a problem.
C) Groupthink can lead to realistic analysis of a problem.
D)Groupthink can bring the best out of group members.

Question 16

During a departmental meeting,Donna questions Henry's suggestion concerning how to decrease
Turnover by saying,"That's an innovative approach to the problem,Henry,but I'm not sure how it would ?work for this specific work group." By making this comment,Donna is performing which member role?

A)follower
B) dominator
C) evaluator-critic
D)compromiser

Question 17

The encourager,compromiser,and follower are best defined as __________ roles.

A)group task
B) group building
C) individual
D)task delegating

Question 18

Honor keeps trying to change the subject of a listserv she subscribes to from the discussion of classic ?TV shows (the subject the list was formed to discuss)to discussion of the latest trends in reality TV. She ?is more interested in these new shows than in shows like "Andy Griffith" and "Dr.Kildare." Honor's ?communication indicates little understanding of which guideline for member participation in groups?

A)beware of groupthink
B) be group oriented
C) ensure understanding
D)be open-minded

Question 19

The theory that some people exert less effort when working in groups than when working alone is
Called

A) group-orientation.
B) groupthink.
C) social loafing.
D) procedural technician.

Question 20

This leadership style of the situational approach is characterized by little direction and little support:

A) telling
B) selling
C) participating
D) delegating

Question 21

Group members' willingness to assume individual roles is crucial to the effectiveness of a group.

Question 22

In high-power-distance cultures,you are taught to have great respect for authority.

Question 23

Tulie's general style of leadership is to tell everyone in his work group exactly what to do and how to
Do it.Tulie's general style is best described as

A)democratic.
B) authoritarian.
C) participating
D)laissez-faire.

Question 24

Amy takes the role of __________ when she consistently reminds other faculty members that she's ?been an instructor in the department for over twenty-five years; therefore,even though she is not in a ?tenure track position,she has seen everything and knows what is best for the department.

Question 25

The research and development team at Malloy International has been working on a revolutionary
speech-grading software for six months.Team members have come to view the team as incapable of error and on a moral mission.This team exhibits symptoms of __________.

Question 26

Groups do NOT necessarily require some members to perform group maintenance roles in order to be ?successful.

Question 27

Conflict over issues in small groups can lead to better decisions or outcomes.

Question 28

In cultures with individualistic orientations,the group is likely to single out a member for praise or ?blame.

Question 29

Groupthink is NOT beneficial to a group.

Question 30

To ensure good decisions are made within a group,it is important to listen __________ but critically to comments of all members.

Question 31

Which of the following statements about mentoring is true?

A)Mentoring can only take place between an older person and a younger person.
B) The mentor guides new people "through the ropes" and teaches techniques for success.
C) Mentoring is far more beneficial to the mentor than the mentee.
D)Mentoring is a one-on-one activity and not applicable to small groups.

Question 32

If group members seek to ensure understanding in group communication,they should work to make ?their statements clear as well as asking for clarification of ideas from other members.

Question 33

Which of the following is considered a function of leadership in small group situations?

A)discourage disagreement
B) work towards unanimous agreement
C) discourage interaction from group members who sem unwilling to agree with the leader
D)monitor the interaction of the group members.

Question 34

Elvira's general style of leadership is to just let her employees do what they want,although her door ?is always open if they have questions or want some information she can provide.Elvira's style is best ?described as

A)laissez-faire.
B) democratic.
C) authoritarian.
D)telling

Question 35

According to one of the guidelines of member participation in groups,being group oriented while still maintaining one's __________ is important to the group's effectiveness.

Question 36

The concept of social loafing posits that people would exert more effort while working in groups rather than when working alone.

Question 37

During group meetings,Chris asks the recorder to read back the last statement that was made.Chris is performing the role of information seeker.

Question 38

During a group meeting,Pat questions the feasibility and logic of the solution that the group plans to propose.Pat is performing the role of blocker.

Question 39

Tom usually arrives early for group meetings,makes coffee,arranges the seating,and makes sure the flip chart has paper and the markers have ink.Tom is performing the role of __________.

Question 40

The procedural technician is a group task role.

Question 41

Functions of leadership include maintaining effective __________ and ensuring member satisfaction.

Question 42

The __________ approach to leadership states that effective leadership requires leaders to shift emphasis between task accomplishment and member satisfaction.

Question 43

A __________ relationship occurs when an experienced individual helps to train a less experienced ?individual.

Question 44

__________ leaders are interested in letting group members participate in developing the goals of the
group.