Deck 9: Getting Results

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Outcome analyses concern immediate and direct results of program activities.
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Outputs can be used to measure the performance of a program.
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Outcomes are related to the program goals.
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An efficiency analysis assesses a level of outcome by output.
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An effectiveness measure concerns a level of output by input.
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A larger standard deviation indicates a consistent and reliable performance.
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Only measures of efficiency and effectiveness, not equity, should be included in a performance measurement system.
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Equity can be defined as the provision of equal access to resources for all social groups.
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Quality-of-life measurement consists of multiple measures.
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Performance in an organization is often unidimensional, so it can be measured well by one measure.
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When managers are asked to make forecasts on the basis of few previous observations, they should consider non-regression-based forecasting methods.
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Forecasting based on prior moving averages is more conservative than that based on prior moving changes.
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When forecasting, it is best to first deflate current expenditures.
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(Optional, Appendix) Forecasting can include periodic effects.
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Deck 9: Getting Results
1
Outcome analyses concern immediate and direct results of program activities.
False
2
Outputs can be used to measure the performance of a program.
True
3
Outcomes are related to the program goals.
True
4
An efficiency analysis assesses a level of outcome by output.
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5
An effectiveness measure concerns a level of output by input.
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6
A larger standard deviation indicates a consistent and reliable performance.
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7
Only measures of efficiency and effectiveness, not equity, should be included in a performance measurement system.
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8
Equity can be defined as the provision of equal access to resources for all social groups.
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9
Quality-of-life measurement consists of multiple measures.
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10
Performance in an organization is often unidimensional, so it can be measured well by one measure.
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11
When managers are asked to make forecasts on the basis of few previous observations, they should consider non-regression-based forecasting methods.
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12
Forecasting based on prior moving averages is more conservative than that based on prior moving changes.
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13
When forecasting, it is best to first deflate current expenditures.
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14
(Optional, Appendix) Forecasting can include periodic effects.
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