Deck 14: Business Presentations

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Question
A take-awayrefers to a handout or other tangible item that a speaker gives the audience during the conclusion.
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Question
When designing presentation slides,you should consider the associations your audience may have with various colors.In the U.S. ,for example,blue is a popular color choice for many presentations because it is associated withcredibility,tranquility,conservatism,and trust.
Question
Our new CEO acts like the coach of a football team is an example of a simile.
Question
Usually the best time to distribute handouts to an audience is at the beginning of the presentation so that the audience refers to them during the presentation.
Question
Delivering your presentation extemporaneously means reading directly from your slides and/or notes.
Question
Zoom presentation software (such as Prezi)allows speakers tozoom in on and out of images to help the audience understand and remember content,details,and relationships.
Question
You should avoid repeating points in your presentation because the audience may become bored or regard you as unorganized.
Question
You should avoid sharing personal stories during a presentation because they may distract the audience.
Question
Monica is designing a PowerPoint presentation and following the 6-x-6 rule.This means that she is limiting each slideto six bullets,with no more than six words per bullet.
Question
Marissa is nervous about giving a presentation to the board of directors.She should read her presentation to the audience to make sure she doesn't leave out anything.
Question
The most important part of your preparation for a professional presentation is deciding what you want to accomplish.
Question
Webinars and podcasts are examples of business presentations.
Question
Elliott will be giving a PowerPoint presentation in a lightened room.He should use light text on a dark background.
Question
One of the most effective strategies for reducing stage fright is knowing your subject thoroughly.
Question
Your oral presentation to the board of directors will outline the advantages and disadvantages of merging with another company.The problem-solution organizational plan would probably be best for this topic.
Question
During his presentation Michael said,Let me now review the two possible solutions we've discussed so far.He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.
Question
Doug wants to give the most impressive and effective presentation possible to his company's board of directors.To increase his confidence,he should memorize his entire presentation.
Question
In the introduction to her presentation about financial statement analysis,Christina is telling the audience about how many years she has working in the accounting industry.She is doing this to build credibility.
Question
To sound professional,you should keep the tone,volume,pitch,and pace of your voice consistent during a presentation.
Question
A presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.
Question
With what type of audience should you avoid a question-and-answer period at the end of your presentation?

A)​A friendly audience
B)A neutral audience
C)An uninterested audience
D)A hostile audience
Question
When speaking to an intercultural audience,you should smile,laugh,and tell jokes as much as possible to get your audience to feel comfortable.
Question
Lucy has recorded her weekly lecture to deliver to her students in their online classroom.This type of business presentation is called a(n)________.

A)impromptu speech
B)webinar
C)briefing
D)keynote address
Question
What is the most important part of preparing for a presentation?

A)Selecting your delivery style
B)Deciding what you want to accomplish
C)Preparing professional slides
D)Selecting appropriate attire
Question
If you are speaking with colleagues online and in real-time while giving information about an upcoming product launch,you are giving a(n)________ presentation.

A)impromptu
B)podcast
C)traditional
D)virtual 
Question
Keisha has been asked to give a presentation about a new method for processing customer returns.The first thing she should do is ________.

A)develop an outline of the points she wants to cover in her presentation
B)prepare the visual aids she will use in delivering the presentation
C)determine the purpose of her presentation
D)write the text of her presentation
Question
When preparing a slide deck presentation,apply the 10/20/30 rule and the 6-x-6 rule.
Question
E-mail has made the telephone obsolete for business communication.
Question
You will be presenting a proposal about eliminating one of your company's product lines,and you expect your audience to be unsupportive of your ideas.You should ________.

A)be calm and controlled and speak evenly and slowly
B)attempt to diffuse the situation with humor 
C)avoid sharing data and expert opinions
D)be dynamic and entertaining and move around,using large gestures
Question
Anticipating ________________ (two words)is a second key step in effective preparation.

A)presentation attire
B)audience reactions
C)visual aids
D)technology costs
Question
When preparing to work on a project,teams should name a meeting leader to plan and conduct meetings,a recorder to keep a record of group decisions,and an evaluator to determine whether the group is on target and meeting its goals.
Question
As a courtesy to her intercultural audience,Sabrina should speak slowly,use simple English and short sentences,and avoid jargon and clichés.
Question
Logan plans to ask for audience questions at the end of his presentation.If he thinks the audience might not have heard a question,he should ask the audience member to repeat it more loudly.
Question
Before making a telephone call,you should be prepared to leave a voice mail message.
Question
​When a team works on a group presentation,conflictand confrontation among members can actually create better final products by promoting new ideas and avoiding groupthink.
Question
What is the least accurate statement about oral presentations?

A)Until you are promoted to a managerial role,you will probably not have to give presentations.
B)College provides many opportunities to improve your presentation skills.
C)A recent study shows that a key predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.
D)Most people have some apprehension when speaking in public.
Question
Thomas will be telling staff in his department about new equipment that will be installed soon.He expects his audience to be neutral about this information because the new equipment won't have a large effect on employees' day-to-day activities.What should Thomas do when delivering his presentation?

A)Be dynamic and entertaining,moving around and using large gestures.
B)Be warm,pleasant,and open;use lots of eye contact and smiles.
C)Save time at the end for audience questions.
D)Include humor,personal stories,and flashy visuals.
Question
Because smartphones are so widely used in business,it is acceptable to check messages and text during meetings.
Question
When making business telephone calls,you do not need to smile because the other person can't see you.
Question
Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week.This type of business presentation is called a(n)________.

A)impromptu speech
B)podcast
C)briefing
D)keynote address
Question
Which organizational pattern uses the five Ws and an H (who,what,when,where,why,and how)?

A)Chronology
B)Topic/function/conventional grouping
C)Journalistic
D)Best case/worst case
Question
A neutral audience is likely to be ________.

A)enthused about you and your topic
B)calm and rational
C)forced to be there and have short attention spans
D)defensive and emotional
Question
Benjamin will be giving a presentation in class about the history of Google.What organizational pattern will he most likely use?

A)Chronology
B)Simple/complex
C)Geography/space
D)Value/size
Question
Which of the following is the best conclusion for an oral presentation?

A)That's all I have for today.
B)To ensure that all employees are able to interact effectively with our diverse customers,I encourage you to approve this diversity training program.
C)Thank you from the bottom of my heart for being here today.
D)Before I conclude,let me add two more important points.
Question
The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation,include a statement that allows you to leave the podium gracefully,and ________.

A)preview your main points
B)establish your credibility
C)leave the audience with a specific and noteworthy take-away
D)gain the audience's attention
Question
The two most powerful keys to audience comprehension and retention during a presentation are good organization and ________.

A)professionally designed slides
B)intentional repetition
C)a structured question-and-answer period at the end of the presentation
D)a dynamic and entertaining presentation style
Question
Which of the following is most likely to gain your audience's attention in the introduction of a presentation?

A)It's a pleasure to be here today.
B)By the end of this presentation,you will know how to protect your customers' personal information from identity thieves.
C)I'm honored to be asked to speak to you today.
D)Today I'm going to talk about identity theft.
Question
The take-away provided in the conclusion of your presentation should ________.

A)be a physical object that will remind the audience of your content
B)include one or two completely new points that you have saved for the end
C)use the same phrasing that you used in your introduction
D)tie in with the opening or present a forward-looking idea
Question
You will be presenting an overview of the changing diversity of your customers in each of your company's six regions.The best way to organize your presentation is by ________.

A)geography/space
B)chronology
C)importance
D)best case/worst case
Question
Antonia's presentation will discuss the advantages and disadvantages of selling her company's product exclusively online.The most effective organizational strategy for Antonia's presentation would be by ________.

A)chronology
B)problem/solution
C)geography/space
D)comparison/contrast
Question
The introduction to an oral presentation should accomplish three goals: identify yourself and establish your credibility,preview your main points,and ________.

A)ask for relevant audience questions
B)capture your listeners' attention and get them involved
C)use an accepted organizational pattern such as chronology or geography/space
D)distribute all relevant handouts
Question
The body of a short,20-minute presentation should focus on ________.

A)at least five to eight main points
B)one or two main points
C)two to four main points
D)up to ten main points
Question
The introduction to an oral presentation should ________.

A)cover a limited number of main points,say,two to four
B)try to establish the credibility of the audience
C)be organized using a common strategy such as chronological or geographical
D)preview the main points of the presentation
Question
Which of the following techniques can be used to gain and to keep your audience's attention during an oral presentation?

A)Eye contact
B)A quote
C)A rhetorical question
D)All of these
Question
Because it is the most remembered part of a speech,you should spend sufficient time making the ________ as effective as possible.

A)introduction
B)body
C)conclusion
D)slides
Question
If you have agreed to speak to an audience with which you are unfamiliar,what is the best thing to do?

A)Take your best guess as to who will be in your audience.
B)Contact each audience member individually to try to get to know him or her before your presentation.
C)Ask for the names of a half dozen people who will be in the audience and contact them.
D)Plan the presentation based on what interests you the most.
Question
When a state senator told an audience that she learned to be a leader while playing on her college volleyball team,she was building rapport by using a(n)________.

A)personal anecdote
B)metaphor
C)simile
D)analogy
Question
Speakers can establish credibility by ________.

A)describing their qualifications
B)using professionally designed visual aids
C)getting the audience involved
D)previewing their main points
Question
Which of the following is the best way to build rapport with your audience?

A)Deliver your presentation from behind a podium.
B)Use the most high-tech visual aids.
C)Establish a genuine connection.
D)Dress in your most professional business attire.
Question
What question(s)should you ask about your audience to determine your pattern,delivery style,and supporting material?

A)What measures must I take to ensure that this audience remembers my main points?
B)How can I earn my audience's respect so that the audience accepts my message?
C)How will this topic appeal to this audience?
D)All of these choices
Question
The best notes for an extemporaneous oral presentation contain ________.

A)single words describing each major topic
B)an entire paragraph describing each major topic
C)a complete sentence or two introducing each major idea
D)a complete word-for-word script of the speech
Question
You are about to design multimedia slides for a presentation to your department.What should you do first?

A)Decide whether to use PowerPoint,Prezi,SlideRocket,or some other software package.
B)Analyze the situation to determine how your slides will be used and delivered.
C)Anticipate your audience.
D)Choose your text and color schemes.
Question
A group of new medical school students were told Look to your right and look to your left.Only one of you will still be here in two years.This is an example of using ________ to build rapport.

A)a metaphor
B)personalized statistics
C)a personal anecdote
D)an analogy
Question
Select the most accurate statement about visual aids.

A)Visual aids tend to lengthen oral presentations.
B)Visual aids have no effect on a speaker's self-confidence or poise.
C)Visual aids improve comprehension and retention.
D)Visual aids should be used only by experienced speakers.
Question
Colleen is especially nervous about an upcoming workplace presentation.She should ________.

A)present her first sentence from memory
B)begin speaking immediately without pausing
C)avoid any body movement
D)speak quickly so she doesn't sound nervous
Question
Reading an oral presentation directly from notes or slides ________.

A)is an effective technique for beginning speakers
B)is a good idea to ensure that everything is covered
C)allows the speaker to use on-the-spot nonverbal feedback from the audience
D)causes the audience to lose confidence in the speaker's expertise
Question
What is the best guideline for creating text on your multimedia slides?

A)Always create your text using black font.
B)Include paragraphs of text so that your content looks more meaningful. 
C)As a general guideline,include no more than six bullets per screen and six words per bullet.
D)Avoid using bullets altogether because they are considered out of date. 
Question
Social media is a worldwide party just waiting for companies to join the fun is an example of ________.

A)humor
B)a simile
C)a metaphor
D)a personal anecdote
Question
You should create a slide or canvas only if it accomplishes what purpose?

A)Generates interest in what you are saying and helps the audience follow your ideas
B)Illustrates and simplifies complex ideas
C)Highlights points you want your audience to remember
D)Create a slide or canvas that accomplishes any of these purposes.
Question
What is the best time to distribute handouts during a presentation?

A)Before you begin your presentation
B)During the presentation
C)At the end of your presentation
D)Never,because handouts are obsolete
Question
Which of the following statements about memorizing presentations is most accurate?

A)Inexperienced speakers can effectively memorize an entire presentation.
B)Memorizing significant parts of an oral presentation can be dramatic and impressive.
C)Expert speakers know not to memorize any part of an oral presentation.
D)Memorizing an oral presentation eliminates the need for note cards.
Question
Let me review the four steps in processing a customer return is an example of which type of verbal signpost?

A)Previewing
B)Summarizing
C)Switching directions
D)Transitioning
Question
Which of the following is the best advice regarding nonverbal messages during your presentation?

A)Stay behind the podium for the most confident,professional look.
B)Try to look serious the entire time to maintain your credibility.
C)Don't worry about your appearance because your words are what really matter.
D)Be enthusiastic and let your body show it.
Question
Bruce wants to be sure to keep his audience engaged while delivering his PowerPoint presentation.What should he do?

A)Leave the lights as low as possible so that his audience can see the slides better.
B)Design his slides so well that they become the main attraction.
C)Look at his slides often to make sure he's not leaving out anything.
D)Use a remote clicker so that he can move freely.
Question
One of the most effective strategies for reducing stage fright is to ________.

A)memorize the presentation
B)know the subject thoroughly
C)have a complete "script" of the presentation handy for reference
D)develop the ability to "wing it"
Question
Select the most accurate statement about using animation and color to get the most positive response from your audience.

A)The messages that colors convey are the same in all cultures.
B)Try to use animation and sound effects on almost every slide to keep your audience's attention.
C)Bold colors such as blue,green,and purple are best to highlight primary ideas.
D)Adjust the text color in such a way that it provides low contrast,which will make it more readable
Question
In her presentation Sohni says,I will now discuss three possible solutions to our employee turnover problem to ________.

A)summarize what she's already said
B)conclude her presentation
C)establish credibility with the audience
D)show the organization of her presentation
Question
________ can include audio,videos,images,animations,and hyperlinks.

A)Overhead transparencies
B)Multimedia slides
C)Flipcharts
D)Handouts
Question
What is an advantage of zoom presentations?

A)They help the audience better understand and remember content,details,and relationships.
B)Audience members seem to appreciate the cinematic,interactive quality of zoom presentations.
C)They allow presenters to communicate their ideas in a more exciting,creative way.
D)These are all advantages of zoom presentations.
Question
Helpful previews,summaries,and transitions in an oral presentation are examples of ________.

A)conclusions
B)criteria
C)verbal signposts
D)supporting materials
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Deck 14: Business Presentations
1
A take-awayrefers to a handout or other tangible item that a speaker gives the audience during the conclusion.
False
2
When designing presentation slides,you should consider the associations your audience may have with various colors.In the U.S. ,for example,blue is a popular color choice for many presentations because it is associated withcredibility,tranquility,conservatism,and trust.
True
3
Our new CEO acts like the coach of a football team is an example of a simile.
True
4
Usually the best time to distribute handouts to an audience is at the beginning of the presentation so that the audience refers to them during the presentation.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
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k this deck
5
Delivering your presentation extemporaneously means reading directly from your slides and/or notes.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
6
Zoom presentation software (such as Prezi)allows speakers tozoom in on and out of images to help the audience understand and remember content,details,and relationships.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
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k this deck
7
You should avoid repeating points in your presentation because the audience may become bored or regard you as unorganized.
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8
You should avoid sharing personal stories during a presentation because they may distract the audience.
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9
Monica is designing a PowerPoint presentation and following the 6-x-6 rule.This means that she is limiting each slideto six bullets,with no more than six words per bullet.
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10
Marissa is nervous about giving a presentation to the board of directors.She should read her presentation to the audience to make sure she doesn't leave out anything.
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11
The most important part of your preparation for a professional presentation is deciding what you want to accomplish.
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12
Webinars and podcasts are examples of business presentations.
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13
Elliott will be giving a PowerPoint presentation in a lightened room.He should use light text on a dark background.
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14
One of the most effective strategies for reducing stage fright is knowing your subject thoroughly.
Unlock Deck
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k this deck
15
Your oral presentation to the board of directors will outline the advantages and disadvantages of merging with another company.The problem-solution organizational plan would probably be best for this topic.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
16
During his presentation Michael said,Let me now review the two possible solutions we've discussed so far.He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
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k this deck
17
Doug wants to give the most impressive and effective presentation possible to his company's board of directors.To increase his confidence,he should memorize his entire presentation.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
18
In the introduction to her presentation about financial statement analysis,Christina is telling the audience about how many years she has working in the accounting industry.She is doing this to build credibility.
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19
To sound professional,you should keep the tone,volume,pitch,and pace of your voice consistent during a presentation.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
20
A presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
21
With what type of audience should you avoid a question-and-answer period at the end of your presentation?

A)​A friendly audience
B)A neutral audience
C)An uninterested audience
D)A hostile audience
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
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22
When speaking to an intercultural audience,you should smile,laugh,and tell jokes as much as possible to get your audience to feel comfortable.
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k this deck
23
Lucy has recorded her weekly lecture to deliver to her students in their online classroom.This type of business presentation is called a(n)________.

A)impromptu speech
B)webinar
C)briefing
D)keynote address
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
24
What is the most important part of preparing for a presentation?

A)Selecting your delivery style
B)Deciding what you want to accomplish
C)Preparing professional slides
D)Selecting appropriate attire
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
25
If you are speaking with colleagues online and in real-time while giving information about an upcoming product launch,you are giving a(n)________ presentation.

A)impromptu
B)podcast
C)traditional
D)virtual 
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
26
Keisha has been asked to give a presentation about a new method for processing customer returns.The first thing she should do is ________.

A)develop an outline of the points she wants to cover in her presentation
B)prepare the visual aids she will use in delivering the presentation
C)determine the purpose of her presentation
D)write the text of her presentation
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
27
When preparing a slide deck presentation,apply the 10/20/30 rule and the 6-x-6 rule.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
28
E-mail has made the telephone obsolete for business communication.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
29
You will be presenting a proposal about eliminating one of your company's product lines,and you expect your audience to be unsupportive of your ideas.You should ________.

A)be calm and controlled and speak evenly and slowly
B)attempt to diffuse the situation with humor 
C)avoid sharing data and expert opinions
D)be dynamic and entertaining and move around,using large gestures
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
30
Anticipating ________________ (two words)is a second key step in effective preparation.

A)presentation attire
B)audience reactions
C)visual aids
D)technology costs
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
31
When preparing to work on a project,teams should name a meeting leader to plan and conduct meetings,a recorder to keep a record of group decisions,and an evaluator to determine whether the group is on target and meeting its goals.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
32
As a courtesy to her intercultural audience,Sabrina should speak slowly,use simple English and short sentences,and avoid jargon and clichés.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
33
Logan plans to ask for audience questions at the end of his presentation.If he thinks the audience might not have heard a question,he should ask the audience member to repeat it more loudly.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
34
Before making a telephone call,you should be prepared to leave a voice mail message.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
35
​When a team works on a group presentation,conflictand confrontation among members can actually create better final products by promoting new ideas and avoiding groupthink.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
36
What is the least accurate statement about oral presentations?

A)Until you are promoted to a managerial role,you will probably not have to give presentations.
B)College provides many opportunities to improve your presentation skills.
C)A recent study shows that a key predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.
D)Most people have some apprehension when speaking in public.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
37
Thomas will be telling staff in his department about new equipment that will be installed soon.He expects his audience to be neutral about this information because the new equipment won't have a large effect on employees' day-to-day activities.What should Thomas do when delivering his presentation?

A)Be dynamic and entertaining,moving around and using large gestures.
B)Be warm,pleasant,and open;use lots of eye contact and smiles.
C)Save time at the end for audience questions.
D)Include humor,personal stories,and flashy visuals.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
38
Because smartphones are so widely used in business,it is acceptable to check messages and text during meetings.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
39
When making business telephone calls,you do not need to smile because the other person can't see you.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
40
Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week.This type of business presentation is called a(n)________.

A)impromptu speech
B)podcast
C)briefing
D)keynote address
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
41
Which organizational pattern uses the five Ws and an H (who,what,when,where,why,and how)?

A)Chronology
B)Topic/function/conventional grouping
C)Journalistic
D)Best case/worst case
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
42
A neutral audience is likely to be ________.

A)enthused about you and your topic
B)calm and rational
C)forced to be there and have short attention spans
D)defensive and emotional
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
43
Benjamin will be giving a presentation in class about the history of Google.What organizational pattern will he most likely use?

A)Chronology
B)Simple/complex
C)Geography/space
D)Value/size
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
44
Which of the following is the best conclusion for an oral presentation?

A)That's all I have for today.
B)To ensure that all employees are able to interact effectively with our diverse customers,I encourage you to approve this diversity training program.
C)Thank you from the bottom of my heart for being here today.
D)Before I conclude,let me add two more important points.
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
45
The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation,include a statement that allows you to leave the podium gracefully,and ________.

A)preview your main points
B)establish your credibility
C)leave the audience with a specific and noteworthy take-away
D)gain the audience's attention
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
46
The two most powerful keys to audience comprehension and retention during a presentation are good organization and ________.

A)professionally designed slides
B)intentional repetition
C)a structured question-and-answer period at the end of the presentation
D)a dynamic and entertaining presentation style
Unlock Deck
Unlock for access to all 115 flashcards in this deck.
Unlock Deck
k this deck
47
Which of the following is most likely to gain your audience's attention in the introduction of a presentation?

A)It's a pleasure to be here today.
B)By the end of this presentation,you will know how to protect your customers' personal information from identity thieves.
C)I'm honored to be asked to speak to you today.
D)Today I'm going to talk about identity theft.
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48
The take-away provided in the conclusion of your presentation should ________.

A)be a physical object that will remind the audience of your content
B)include one or two completely new points that you have saved for the end
C)use the same phrasing that you used in your introduction
D)tie in with the opening or present a forward-looking idea
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49
You will be presenting an overview of the changing diversity of your customers in each of your company's six regions.The best way to organize your presentation is by ________.

A)geography/space
B)chronology
C)importance
D)best case/worst case
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50
Antonia's presentation will discuss the advantages and disadvantages of selling her company's product exclusively online.The most effective organizational strategy for Antonia's presentation would be by ________.

A)chronology
B)problem/solution
C)geography/space
D)comparison/contrast
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51
The introduction to an oral presentation should accomplish three goals: identify yourself and establish your credibility,preview your main points,and ________.

A)ask for relevant audience questions
B)capture your listeners' attention and get them involved
C)use an accepted organizational pattern such as chronology or geography/space
D)distribute all relevant handouts
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52
The body of a short,20-minute presentation should focus on ________.

A)at least five to eight main points
B)one or two main points
C)two to four main points
D)up to ten main points
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53
The introduction to an oral presentation should ________.

A)cover a limited number of main points,say,two to four
B)try to establish the credibility of the audience
C)be organized using a common strategy such as chronological or geographical
D)preview the main points of the presentation
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54
Which of the following techniques can be used to gain and to keep your audience's attention during an oral presentation?

A)Eye contact
B)A quote
C)A rhetorical question
D)All of these
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55
Because it is the most remembered part of a speech,you should spend sufficient time making the ________ as effective as possible.

A)introduction
B)body
C)conclusion
D)slides
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56
If you have agreed to speak to an audience with which you are unfamiliar,what is the best thing to do?

A)Take your best guess as to who will be in your audience.
B)Contact each audience member individually to try to get to know him or her before your presentation.
C)Ask for the names of a half dozen people who will be in the audience and contact them.
D)Plan the presentation based on what interests you the most.
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57
When a state senator told an audience that she learned to be a leader while playing on her college volleyball team,she was building rapport by using a(n)________.

A)personal anecdote
B)metaphor
C)simile
D)analogy
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58
Speakers can establish credibility by ________.

A)describing their qualifications
B)using professionally designed visual aids
C)getting the audience involved
D)previewing their main points
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59
Which of the following is the best way to build rapport with your audience?

A)Deliver your presentation from behind a podium.
B)Use the most high-tech visual aids.
C)Establish a genuine connection.
D)Dress in your most professional business attire.
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60
What question(s)should you ask about your audience to determine your pattern,delivery style,and supporting material?

A)What measures must I take to ensure that this audience remembers my main points?
B)How can I earn my audience's respect so that the audience accepts my message?
C)How will this topic appeal to this audience?
D)All of these choices
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61
The best notes for an extemporaneous oral presentation contain ________.

A)single words describing each major topic
B)an entire paragraph describing each major topic
C)a complete sentence or two introducing each major idea
D)a complete word-for-word script of the speech
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62
You are about to design multimedia slides for a presentation to your department.What should you do first?

A)Decide whether to use PowerPoint,Prezi,SlideRocket,or some other software package.
B)Analyze the situation to determine how your slides will be used and delivered.
C)Anticipate your audience.
D)Choose your text and color schemes.
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63
A group of new medical school students were told Look to your right and look to your left.Only one of you will still be here in two years.This is an example of using ________ to build rapport.

A)a metaphor
B)personalized statistics
C)a personal anecdote
D)an analogy
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64
Select the most accurate statement about visual aids.

A)Visual aids tend to lengthen oral presentations.
B)Visual aids have no effect on a speaker's self-confidence or poise.
C)Visual aids improve comprehension and retention.
D)Visual aids should be used only by experienced speakers.
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65
Colleen is especially nervous about an upcoming workplace presentation.She should ________.

A)present her first sentence from memory
B)begin speaking immediately without pausing
C)avoid any body movement
D)speak quickly so she doesn't sound nervous
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66
Reading an oral presentation directly from notes or slides ________.

A)is an effective technique for beginning speakers
B)is a good idea to ensure that everything is covered
C)allows the speaker to use on-the-spot nonverbal feedback from the audience
D)causes the audience to lose confidence in the speaker's expertise
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67
What is the best guideline for creating text on your multimedia slides?

A)Always create your text using black font.
B)Include paragraphs of text so that your content looks more meaningful. 
C)As a general guideline,include no more than six bullets per screen and six words per bullet.
D)Avoid using bullets altogether because they are considered out of date. 
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68
Social media is a worldwide party just waiting for companies to join the fun is an example of ________.

A)humor
B)a simile
C)a metaphor
D)a personal anecdote
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69
You should create a slide or canvas only if it accomplishes what purpose?

A)Generates interest in what you are saying and helps the audience follow your ideas
B)Illustrates and simplifies complex ideas
C)Highlights points you want your audience to remember
D)Create a slide or canvas that accomplishes any of these purposes.
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70
What is the best time to distribute handouts during a presentation?

A)Before you begin your presentation
B)During the presentation
C)At the end of your presentation
D)Never,because handouts are obsolete
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71
Which of the following statements about memorizing presentations is most accurate?

A)Inexperienced speakers can effectively memorize an entire presentation.
B)Memorizing significant parts of an oral presentation can be dramatic and impressive.
C)Expert speakers know not to memorize any part of an oral presentation.
D)Memorizing an oral presentation eliminates the need for note cards.
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72
Let me review the four steps in processing a customer return is an example of which type of verbal signpost?

A)Previewing
B)Summarizing
C)Switching directions
D)Transitioning
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73
Which of the following is the best advice regarding nonverbal messages during your presentation?

A)Stay behind the podium for the most confident,professional look.
B)Try to look serious the entire time to maintain your credibility.
C)Don't worry about your appearance because your words are what really matter.
D)Be enthusiastic and let your body show it.
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74
Bruce wants to be sure to keep his audience engaged while delivering his PowerPoint presentation.What should he do?

A)Leave the lights as low as possible so that his audience can see the slides better.
B)Design his slides so well that they become the main attraction.
C)Look at his slides often to make sure he's not leaving out anything.
D)Use a remote clicker so that he can move freely.
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75
One of the most effective strategies for reducing stage fright is to ________.

A)memorize the presentation
B)know the subject thoroughly
C)have a complete "script" of the presentation handy for reference
D)develop the ability to "wing it"
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76
Select the most accurate statement about using animation and color to get the most positive response from your audience.

A)The messages that colors convey are the same in all cultures.
B)Try to use animation and sound effects on almost every slide to keep your audience's attention.
C)Bold colors such as blue,green,and purple are best to highlight primary ideas.
D)Adjust the text color in such a way that it provides low contrast,which will make it more readable
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77
In her presentation Sohni says,I will now discuss three possible solutions to our employee turnover problem to ________.

A)summarize what she's already said
B)conclude her presentation
C)establish credibility with the audience
D)show the organization of her presentation
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78
________ can include audio,videos,images,animations,and hyperlinks.

A)Overhead transparencies
B)Multimedia slides
C)Flipcharts
D)Handouts
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79
What is an advantage of zoom presentations?

A)They help the audience better understand and remember content,details,and relationships.
B)Audience members seem to appreciate the cinematic,interactive quality of zoom presentations.
C)They allow presenters to communicate their ideas in a more exciting,creative way.
D)These are all advantages of zoom presentations.
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80
Helpful previews,summaries,and transitions in an oral presentation are examples of ________.

A)conclusions
B)criteria
C)verbal signposts
D)supporting materials
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Unlock Deck
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