Exam 14: Business Presentations

A cross-functional team has been formed to come up with ways to improve communication among departments.Team members are now taking part in a brainstorming session.They are in what stage of the project?

The most important part of your preparation for a professional presentation is deciding what you want to accomplish.

Which of the following is most likely to gain your audience's attention in the introduction of a presentation?

When making a telephone call,use a three-point ________ by naming the person you are calling,by identifying yourself and your affiliation,and by giving a brief explanation of your reason for calling.

One of the most effective strategies for reducing stage fright is to ________.

Good speakers are adept at building audience ________ by forming a bond with the audience and by entertaining as well as informing.

Select the most accurate statement describing voice mail.

Logan plans to ask for audience questions at the end of his presentation.If he thinks the audience might not have heard a question,he should ask the audience member to repeat it more loudly.

Select the most accurate statement about visual aids.

Which of the following statements about memorizing presentations is most accurate?

Which of the following would be considered courteous and responsible smart phone use in the workplace?

Delivering your presentation extemporaneously means reading directly from your slides and/or notes.

A neutral audience is likely to be ________.

E-mail has made the telephone obsolete for business communication.

During his presentation Michael said,Let me now review the two possible solutions we've discussed so far.He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.

________ presentations are those that require you to communicate effectively with nonnative speakers of English;these require special sensitivity and planning. ​

Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week.This type of business presentation is called a(n)________.

Let me review the four steps in processing a customer return is an example of which type of verbal signpost?

Many forms of visual aids are available to enhance a presentation.List five of these and describe the pros and cons of each type.

You've been using your smartphone for years,but,now that you've accepted your first full-time position,you know that you will need to adhere to your company's guidelines for using it professionally.Based on the material covered in your textbook,specify five tips for using your smartphone courteously and responsibly.Be sure to explain each tip.