Deck 16: Interviewing and Following Up

Question 1

Well-prepared candidates have rehearsed success stories that they can use to sell their strengths during an interview.

Answer 1

True

Question 2

If you are being interviewed by a human resources representative,the questions you are asked will likely be more general than those posed by a department or hiring manager.

Answer 2

True

Question 3

During salary negotiations,be sure to get the agreed-upon amount in writing.

Answer 3

True

Question 4

When an interviewer saysTell me about yourself,your response should focus on your personal interests and hobbies-not your experiences or credentials relevant to the position.

Question 5

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company.

Question 6

If you are given the opportunity to select your interview day and time,you should pick a Monday or a Friday.

Question 7

When asked about your salary expectations,provide an exact figure to show that you are confident.

Question 8

Once you begin submitting résumés,answer your cell phone every time it rings to make sure you don't miss an employer's call.

Question 9

When asked about your plans for the future,discuss both personal and professional goals.

Question 10

Group interviews can help employersevaluate leadership skills and communication styles.

Question 11

If you feel extremely nervous about a job interview,bring a friend or relative along with you to help put you at ease.

Question 12

Arriving on time,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive nonverbal messages you should aim to send during an interview.

Question 13

Initiating a handshake when you meet your interviewer exhibits professionalism and confidence.

Question 14

Employers often hire people who present themselves well instead of others with better credentials.

Question 15

Lewis is being interviewed by a panel of four interviewers.When answering questions,he should maintain contact only with the person who asks the question.

Question 16

You should regard your online presence and activity on social media sites as separate from your job search.

Question 17

The point at which to begin showcasing your best professional behavior is when you greet the person who will be conducting your interview.

Question 18

If you don't understand a question asked of you during an interview,just answer it the best you can.Asking for a question to be repeated or clarified will make it look as if you weren't listening.

Question 19

The most common type of hiring/placement interview is the panel interview.

Question 20

When asked about your greatest strengths,include success stories to back up your response.

Question 21

What is your native language? is an example of an inappropriate question.

Question 22

Tell me about a time when you showed initiative and took the lead is an example of a behavioral interview question.

Question 23

One-way _________ interviewing enables a candidate to respond to a list of prescripted questions prepared by the hiring organization.

A)sequential
B)video 
C)panel 
D)group

Question 24

When asking a reference person to provide a recommendation letter,give the recommender copies of your résumé and college transcript,as well as details about the position,its requirements,and the recommendation deadline.

Question 25

Even if you discuss your resignation in person with your supervisor,it is a good idea to document your resignation with a formal letter.

Question 26

Which of the following is an advantage of two-way video interviewing?

A)It provides an interactive forum enabling companies to better assess a candidate.
B)Employers can watch the video of a candidate's prepared responses when convenient.
C)Candidates are provided questions in advance and can create a video recording of responses when it is convenient for them.
D)All of these are advantages of two-way video interviewing.

Question 27

Which of the following statements about screening interviews is most accurate?

A)Remember that a screening interview is not as important as a face-to-face interview,so you can relax during it.
B)Employers use screening interviews to determine whether a job applicant should move on to the next step in the interview process.
C)To be effective,screening interviews must take place in person.
D)Screening interviews are not widely used because they are time-consuming and costly.

Question 28

If you are asked an inappropriate question during an interview,it is best to refuse to answer it.

Question 29

If you are turned down for a position,employment specialists recommend writing a rejection follow-up letter to the potential employer.

Question 30

Sending a text message to thank your interviewer is acceptable in today's fast-paced and digital workplace environments.

Question 31

When following up after an interview,you should avoidadding new information about your qualifications or experiences.

Question 32

To minimize stress during a job interview,________.

A)prepare well by learning as much as you can about the process and the company
B)remember that you are evaluating the employer,just as the employer is evaluating you
C)become familiar with different types of interviews and their purposes
D)do all of these

Question 33

To be polite,always wait for the interviewer to ask you for questions before asking any.

Question 34

Greg was interviewed by a team of five people for a management position.What type of hiring/placement interview is this?

A)Panel interview
B)Group interview
C)Stress interview
D)Sequential interview

Question 35

Which of the following is one of an employer's primary goals in conducting an interview?

A)Assessing how you will fit into the organization's culture
B)Determining how long it will take for you to get promoted within the company
C)Making you uncomfortable to see how you perform under stress
D)Convincing you to accept the position on the spot

Question 36

For a job candidate,the interview is an opportunity to ________.

A)convince the employer of his or her potential and expand on information in his or her résumé
B)find out more about the job and whether it suits his or her career goals
C)learn more about the company to decide whether he or she would fit into the company culture
D)accomplish all of these

Question 37

What is the most common type of hiring/placement interview?

A)Online interviews
B)Panel interviews
C)One-on-one interviews
D)Stress interviews

Question 38

Landslide Marketing,Inc. ,is interviewing several candidates for a leadership position that requires strong communication skills.What form of interview will the company most likely use to interview for this position?

A)A one-on-one interview conducted by the human resources director
B)A stress interview conducted by the head of the marketing division
C)A video interview to test the applicants' technical skills
D)A group interview in which the company interviews several candidates at the same time

Question 39

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department.If she does well in this second interview,she will move on to an interview with the company president.What type of interview format is this?

A)Group interview
B)Stress interview
C)Sequential interview
D)Panel interview

Question 40

A colleague has told you in confidence that she suspects another colleague of stealing.What would your actions be? is an example of a situational interview question.

Question 41

Lucas is preparing several success stories prior to his job interview for a marketing position.Which of the following scenarios would result in the best success story for this position?

A)A story about a lemonade stand that Lucas ran when he was a child
B)A story about working as part of a team in college to prepare a classroom presentation about a company's history
C)A story about volunteering for a local food bank over the holidays
D)A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period

Question 42

Which of the following is the most effective way to gain practice interviewing?

A)Schedule as many interviews as possible,even if you don't want the positions.
B)Participate in campus mock interviews.
C)At the end of an interview,ask the employer what you could do to improve.
D)Watch interviews on YouTube and take notes.

Question 43

Tamara has submitted several résumés and anticipates receiving calls regarding interviews.To ensure that she makes the best first impression,she should ________.

A)inform her children that they must answer the phone promptly to avoid missing any job calls
B)answer all calls on the first or second ring to avoid missing the opportunity to speak to a prospective employer
C)allow calls from unfamiliar numbers to go to voicemail and call back after she has had time to gather her thoughts
D)use a generic computer-generated voice-mail message to ensure that her outgoing message sounds professional

Question 44

Kathleen wants to make a good first impression when she arrives at her interview.What should she do?

A)Focus on appearing enthusiastic and professional only to her interviewer(s);other people she meets in the office are not as important.
B)Initiate a handshake with the interviewer.
C)While waiting to be called into the interview,check the Internet on her phone to find out more about the company.
D)Kathleen should do all of these.

Question 45

Glassdoor is a helpful tool when researching companies in preparation for interviews because it ________.

A)provides salary information about different positions within a company
B)showcases employees' own reviews of what it's like to work for a company
C)includes sample interview questions posted by candidates who have been interviewed at a company
D)does all of these

Question 46

What is the best advice for answering interview questions?

A)Use the interviewer's name and title every time you answer a question to show respect.
B)To be concise,answer questions with a simple yes or no whenever possible.
C)Don't be afraid to reveal weaknesses because doing so will make you look human.
D)Clarify vague questions when necessary.

Question 47

​Which of the following is considered the most opportune interviewing time?

A)Monday early morning
B)Tuesday mid-morning
C)Wednesday at noon
D)Friday afternoon

Question 48

Rehearsing success stories is an effective preparation technique for answering which type of interview questions?

A)Experiential
B)Get-acquainted
C)Stressful
D)Behavioral

Question 49

If an interviewer says Tell me about yourself,what is the best way to respond?

A)Give the interviewer a brief chronological history,beginning with when and where you were born.
B)Briefly discuss educational,professional,or business-related strengths.
C)Provide a few personal or humorous references to get the interview started positively.
D)Tell several success stories,making sure to fill at least ten minutes of interview time.

Question 50

To emphasize your enthusiasm and genuine interest during an interview,________.

A)be positive in all interactions and about all topics
B)ask early on whether vacation and benefits are generally offered for the position
C)focus on how much you need the job
D)arrive at least 30 minutes early 

Question 51

Carlene wants to conduct research on a company she'll be interviewing with next week.Where should she look for information?

A)The potential employer's website
B)Social media such as Twitter,Facebook,and LinkedIn
C)News sources,trade journals and industry directories
D)Carlene should consult all these sources for information about the company.

Question 52

Which of the following is a reason that employers have cited for not considering an applicant after an online search?

A)The applicant exhibited poor communication skills.
B)The applicant revealed a current or previous employer's confidential information.
C)The applicant posted provocative or inappropriate photographs or information.
D)Employers have cited all of these as reasons for not considering an applicant after an online search.

Question 53

Yasmin knows that nonverbal messages can create powerful impressions on people during a job interview.What should she do to ensure that her nonverbal behavior impresses her interviewer?

A)Chew gum because doing so will make her look casual and relaxed.
B)Avoid direct eye contact to show respect to the interviewer.
C)Turn off her smartphone before the interview.
D)Smile the entire time to demonstrate her friendliness and enthusiasm.

Question 54

Which of the following statements about nonverbal messages during an interview is most accurate?

A)Sit erect,leaning forward slightly,to show interest and confidence.
B)Change positions often and gesture frequently to show high energy.
C)Lean forward and rest your arms on the desk or table to indicate control.
D)Relax back into your chair,slouching slightly,to demonstrate self-assurance.

Question 55

Thomas wants to act professionally during his job interview.Which of the following should he do?

A)Use words such as like and basically to fill in any gaps because silence can be uncomfortable.
B)Sound enthusiastic and interested,but sincere.
C)Avoid acting confident because it might come across as cocky.
D)Thomas should do all of these.

Question 56

Travis will be returning an employer's call and wants to make sure that the first conversation is impressive.What should he do?

A)Realize that this is just a telephone call,not an actual job interview,so he can relax.
B)Before he hangs up,reconfirm the date and time of the interview.
C)Wait until after the phone conversation is over to take notes so that he's not distracted.
D)Travis should do all of these.

Question 57

Before Puya's job interview,she wants clean up any digital dirt that an employer might locate about her through a Google or social media search.What should she do?

A)Remove any questionable online content that would make her look unprofessional.
B)Set up a professional social networking page or create her own website.
C)Be selective about who is on her list of friends.
D)All of these choices

Question 58

What is the most accurate statement about employers using Google and social media sites to screen job candidates?

A)Employers rarely use Google or social media sites to screen job candidates because these tools are not effective.
B)Many employers use Google or social media sites to screen candidates,but very few report finding information that impacts their decision about a candidate.
C)In one recent study,nearly half of the employers who used Google or social media to screen candidates indicated that they occasionally found information that kept them from interviewing or hiring a candidate.
D)It is illegal for employers to use Google and social media sites to screen job candidates.

Question 59

If an interviewer asks Why do you want to work for us?,you should ________.

A)briefly summarize problems at your current job that require you to change employers
B)show that you understand the company and its culture
C)explain that as a recent graduate you want to work for any company that needs a person with your skills and background
D)mention the names of your friends who also work for the company

Question 60

Filling your answers during an interview with empty phrases such as um,uh,like,and basically suggests to an employer that you ________.

A)are confident
B)​are flexible
C)are relaxed
D)are not prepared

Question 61

What is the best answer to the interview question Why do you want to work for us?

A)Because I heard that you pay really well and offer a solid benefits package.
B)I really need a job so that I can pay my bills and support my children.
C)Everyone says that you treat your employees really well and provide a laid-back work environment.
D)Your high-quality products and your commitment to our community are impressive,and I would like to be a part of helping you meet your goals.

Question 62

After writing a follow-up message to thank your interviewer,your next step should be ________.

A)alerting your references that they may be contacted
B)sending a small gift to the receptionist to show your appreciation
C)calling the company's human resources department to learn more about your competitors for the available position
D)waiting at least one month for a call of acceptance or rejection

Question 63

Which of the following acronyms can help you in answering behavioral interview questions?

A)SMART
B)STAR
C)HIRE
D)SKILL

Question 64

You want to be prepared if you are asked about your salary expectations during a job interview.What should you do?

A)Do research before the interview so that you know what similar jobs are paying in your geographic region.
B)Determine what you would like to earn per hour so that you can give an exact dollar amount when asked.
C)Create a budget that details your personal expenses so that you can show the employer exactly how much you need to earn to cover your bills.
D)All of these.

Question 65

Which of the following is nota recommended channel for sending a follow-up message after an interview?

A)Handwritten note
B)E-mail
C)Text message
D)Letter sent via regular mail

Question 66

What should you do immediately after leaving the interview?

A)Text the interviewer a thank-you message.
B)Make notes of what was said in case you are called back for a second interview.
C)Call your references.
D)Cancel any scheduled interviews with other companies.

Question 67

Hannah has been offered a retail management position and will now be negotiating for her salary.What advice would you give her?

A)Say that you currently earn more than you do to try to get a higher salary offer.
B)Consider the entire compensation package when negotiating salary.
C)Make the first salary offer to show the employer that you've done your research.
D)Accept the first salary offer because it might be decreased if you try to negotiate.

Question 68

When using ________ questions,interviewers describe a hypothetical situation and ask how you would handle it.These types of questions help employers test your thought processes and logical thinking.

A)behavioral
B)illegal
C)situational
D)getting-acquainted

Question 69

Which of the following statements about illegal and inappropriate interview questions is accurate?

A)Inappropriate questions become illegal only when a court of law determines that the employer is asking them with the intent to discriminate.
B)In addition to federal laws prohibiting employment discrimination,many state and city laws prohibit employment discrimination based on factors such as sexual orientation.
C)Most illegal interview questions are asked innocently by inexperienced interviewers.
D)All these statements are accurate.

Question 70

If an interviewer asks if you have any questions at the end of an interview,which of the following would not be an appropriate response?

A)What do you like best about working for this organization?
B)When do you expect to make a decision?
C)No,I have no questions at this time.
D)May I have a tour of the facilities?

Question 71

What is the most effective way to handle an illegal or inappropriate question during an interview?

A)Refuse to answer the question because it is your legal right to do so.
B)If you find the question harmless and if you want the job,go ahead and answer it.
C)Ask the interviewer's intent in asking the question.
D)Express  your concern about the illegal question and excuse yourself from the interview.

Question 72

How should you respond if an interviewer asks Why should we hire you when other applicants have more experience?

A)Admit that you are less qualified to show that you're honest,but stress that you will work more cheaply than applicants with more experience or training.
B)Show your confidence in your own ability by stressing strengths such as your openness to new ideas and your knowledge of the latest methods and equipment.
C)Identify a major weakness and describe how you are correcting it;this will prove to the interviewer your strong work ethic and determination.
D)Don't answer the question because it is clear that you're not going to get the job.

Question 73

Which of the following is an example of an inappropriate,and potentially illegal,interview question?

A)Are you a U.S.citizen?
B)Are you available to work on weekends and holidays?
C)Do you have adequate child-care arrangements?
D)All of these questions are inappropriate and potentially illegal.

Question 74

The interviewer asks you to describe a time when you worked successfully as a member of a team.Which of the following is the best way to respond?

A)Reply that you have worked successfully as a team member so many times that no particular instance stands out.
B)Say that you enjoy teamwork such as group problem solving,but that you also work well independently.
C)Tell a success story about a group project,describing your contributions and the results.
D)List the names of the work teams on which you have been a member,and stress that all of these teams have been successful.

Question 75

Select the best statement to include in the interview thank-you message.

A)Thank you for taking the time to interview me.
B)I enjoyed interviewing with your company for the available position.
C)Talking with you on Tuesday,April 25,about the marketing associate position was both informative and interesting.
D)I really hope that I hear from you soon.

Question 76

Which of the following is an example of a behavioral interview question?

A)Who in your life has most inspired you and why?
B)An irate customer is demanding her money back.How would you handle the situation?
C)Tell me about a time when you solved a difficult problem.
D)Describe your ideal work environment.

Question 77

During the job interview,you are asked What is your greatest weakness? What is the best way for you to respond?

A)Tell the interviewer that you are a perfectionist.
B)Reveal several employment weaknesses that you have to prove your integrity.
C)Mention a previous weakness and demonstrate how you have corrected it or learned from it.
D)Say that you can't think of a weakness at the moment.

Question 78

Which of the following is an example of a situational interview question?

A)If you were aware that a coworker was submitting false data,what would you do?
B)What is your ideal work environment?
C)What do you predict for the future of our industry?
D)Tell me about a time that you dealt with confidential information.

Question 79

Which of these responses is the best answer to the question Where do you see yourself five years from now?

A)I see myself in the position you hold now.
B)I prefer to focus on the present.
C)I hope to be running my own business.
D)As a member of your team,I will have grown and learned enough to advance to a managerial role.

Question 80

Which of the following should you do to end an interview effectively?

A)Briefly review your strengths,thank the interviewer,and ask what the next step will be.
B)Show your confidence by asking what your start date will be.
C)Ask about salary and benefits.
D)Hand the interviewer a pre-written thank-you letter.