Question 1

If you didn't get a position that you really wanted,what should you do?

Accepted Answer

A) Send a rejection follow-up letter that says you're disappointed but still interested. 
B) Post on social media that you're holding out for a job with that company. 
C) Do nothing because contacting the employer again will make you appear unprofessional. 
D) Call the employer once or twice a week for the next few months to see if a position is available. 
A) Send a rejection follow-up letter that says you're disappointed but still interested. 
B) Post on social media that you're holding out for a job with that company. 
C) Do nothing because contacting the employer again will make you appear unprofessional. 
D) Call the employer once or twice a week for the next few months to see if a position is available. A

Question 2

Which of the following is nota recommended channel for sending a follow-up message after an interview?

Accepted Answer

A) Handwritten note 
B) E-mail 
C) Text message 
D) Letter sent via regular mail 
A) Handwritten note 
B) E-mail 
C) Text message 
D) Letter sent via regular mail C

Question 3

Arriving on time,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive nonverbal messages you should aim to send during an interview.

Accepted Answer

A) True 
 B)False  True

Question 4

The point at which to begin showcasing your best professional behavior is when you greet the person who will be conducting your interview.

Accepted Answer

A) True 
 B)False

Question 5

Landslide Marketing,Inc. ,is interviewing several candidates for a leadership position that requires strong communication skills.What form of interview will the company most likely use to interview for this position?

Accepted Answer

A) A one-on-one interview conducted by the human resources director 
B) A stress interview conducted by the head of the marketing division 
C) A video interview to test the applicants' technical skills 
D) A group interview in which the company interviews several candidates at the same time 
A) A one-on-one interview conducted by the human resources director 
B) A stress interview conducted by the head of the marketing division 
C) A video interview to test the applicants' technical skills 
D) A group interview in which the company interviews several candidates at the same time

Question 6

When you decide to leave your position,it is a good idea to write a formal ________ letter to your supervisor.

Accepted Answer

The answer of When you decide to leave your position,it...

Question 7

Are you married? is an example of a(n)________ (or illegal)question.

Accepted Answer

The answer of Are you married? is an example of...

Question 8

What is the most accurate statement about employers using Google and social media sites to screen job candidates?

Accepted Answer

A) Employers rarely use Google or social media sites to screen job candidates because these tools are not effective. 
B) Many employers use Google or social media sites to screen candidates,but very few report finding information that impacts their decision about a candidate. 
C) In one recent study,nearly half of the employers who used Google or social media to screen candidates indicated that they occasionally found information that kept them from interviewing or hiring a candidate. 
D) It is illegal for employers to use Google and social media sites to screen job candidates. 
A) Employers rarely use Google or social media sites to screen job candidates because these tools are not effective. 
B) Many employers use Google or social media sites to screen candidates,but very few report finding information that impacts their decision about a candidate. 
C) In one recent study,nearly half of the employers who used Google or social media to screen candidates indicated that they occasionally found information that kept them from interviewing or hiring a candidate. 
D) It is illegal for employers to use Google and social media sites to screen job candidates.

Question 9

When an interviewer saysTell me about yourself,your response should focus on your personal interests and hobbies-not your experiences or credentials relevant to the position.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about nonverbal messages during an interview is most accurate?

Accepted Answer

A) Sit erect,leaning forward slightly,to show interest and confidence. 
B) Change positions often and gesture frequently to show high energy. 
C) Lean forward and rest your arms on the desk or table to indicate control. 
D) Relax back into your chair,slouching slightly,to demonstrate self-assurance. 
A) Sit erect,leaning forward slightly,to show interest and confidence. 
B) Change positions often and gesture frequently to show high energy. 
C) Lean forward and rest your arms on the desk or table to indicate control. 
D) Relax back into your chair,slouching slightly,to demonstrate self-assurance.

Question 11

Assume that a friend has an important job interview next week and has come to you for advice.List and explain five tips you would give your friend to prepare.

Accepted Answer

Student answers will vary but will inclu

Question 12

If you are given the opportunity to select your interview day and time,you should pick a Monday or a Friday.

Accepted Answer

A) True 
 B)False

Question 13

During salary negotiations,be sure to get the agreed-upon amount in writing.

Accepted Answer

A) True 
 B)False

Question 14

Hannah has been offered a retail management position and will now be negotiating for her salary.What advice would you give her?

Accepted Answer

A) Say that you currently earn more than you do to try to get a higher salary offer. 
B) Consider the entire compensation package when negotiating salary. 
C) Make the first salary offer to show the employer that you've done your research. 
D) Accept the first salary offer because it might be decreased if you try to negotiate. 
A) Say that you currently earn more than you do to try to get a higher salary offer. 
B) Consider the entire compensation package when negotiating salary. 
C) Make the first salary offer to show the employer that you've done your research. 
D) Accept the first salary offer because it might be decreased if you try to negotiate.

Question 15

To be polite,always wait for the interviewer to ask you for questions before asking any.

Accepted Answer

A) True 
 B)False

Question 16

The most common type of hiring/placement interview is the panel interview.

Accepted Answer

A) True 
 B)False

Question 17

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her.What should she do?

Accepted Answer

A) Say that she will be back in touch and then do nothing because the employer will figure out soon enough that she isn't going to accept the position. 
B) Accept the position anyway to ensure that she'll have a back-up plan in case no other offers come in. 
C) Say no on the phone immediately to save the employer time. 
D) Thank the employer verbally for the offer and then write a letter reiterating her thanks and briefly explaining that she is turning it down. 
A) Say that she will be back in touch and then do nothing because the employer will figure out soon enough that she isn't going to accept the position. 
B) Accept the position anyway to ensure that she'll have a back-up plan in case no other offers come in. 
C) Say no on the phone immediately to save the employer time. 
D) Thank the employer verbally for the offer and then write a letter reiterating her thanks and briefly explaining that she is turning it down.

Question 18

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department.If she does well in this second interview,she will move on to an interview with the company president.What type of interview format is this?

Accepted Answer

A) Group interview 
B) Stress interview 
C) Sequential interview 
D) Panel interview 
A) Group interview 
B) Stress interview 
C) Sequential interview 
D) Panel interview

Question 19

Assume that you are in a job interview for a position in your field.Write your response to the following interview questions,being sure to use strategies discussed in Chapter 16 of your text.

Accepted Answer

Student answers will vary.
Why should we

Question 20

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company.

Accepted Answer

A) True 
 B)False

If you didn't get a position that you really wanted,what should you do?

Which of the following is nota recommended channel for sending a follow-up message after an interview?

Arriving on time,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive nonverbal messages you should aim to send during an interview.

The point at which to begin showcasing your best professional behavior is when you greet the person who will be conducting your interview.

Landslide Marketing,Inc. ,is interviewing several candidates for a leadership position that requires strong communication skills.What form of interview will the company most likely use to interview for this position?

When you decide to leave your position,it is a good idea to write a formal ________ letter to your supervisor.

Are you married? is an example of a(n)________ (or illegal)question.

What is the most accurate statement about employers using Google and social media sites to screen job candidates?

When an interviewer saysTell me about yourself,your response should focus on your personal interests and hobbies-not your experiences or credentials relevant to the position.

Which of the following statements about nonverbal messages during an interview is most accurate?

Assume that a friend has an important job interview next week and has come to you for advice.List and explain five tips you would give your friend to prepare.

If you are given the opportunity to select your interview day and time,you should pick a Monday or a Friday.

During salary negotiations,be sure to get the agreed-upon amount in writing.

Hannah has been offered a retail management position and will now be negotiating for her salary.What advice would you give her?

To be polite,always wait for the interviewer to ask you for questions before asking any.

The most common type of hiring/placement interview is the panel interview.

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her.What should she do?

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department.If she does well in this second interview,she will move on to an interview with the company president.What type of interview format is this?

Assume that you are in a job interview for a position in your field.Write your response to the following interview questions,being sure to use strategies discussed in Chapter 16 of your text.

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Filters

Exam 16: Interviewing and Following Up

If you didn't get a position that you really wanted,what should you do?

Which of the following is nota recommended channel for sending a follow-up message after an interview?

Arriving on time,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive nonverbal messages you should aim to send during an interview.

The point at which to begin showcasing your best professional behavior is when you greet the person who will be conducting your interview.

Landslide Marketing,Inc. ,is interviewing several candidates for a leadership position that requires strong communication skills.What form of interview will the company most likely use to interview for this position?

When you decide to leave your position,it is a good idea to write a formal ________ letter to your supervisor.

Are you married? is an example of a(n)________ (or illegal)question.

What is the most accurate statement about employers using Google and social media sites to screen job candidates?

When an interviewer saysTell me about yourself,your response should focus on your personal interests and hobbies-not your experiences or credentials relevant to the position.

Which of the following statements about nonverbal messages during an interview is most accurate?

Assume that a friend has an important job interview next week and has come to you for advice.List and explain five tips you would give your friend to prepare.

If you are given the opportunity to select your interview day and time,you should pick a Monday or a Friday.

During salary negotiations,be sure to get the agreed-upon amount in writing.

Hannah has been offered a retail management position and will now be negotiating for her salary.What advice would you give her?

To be polite,always wait for the interviewer to ask you for questions before asking any.

The most common type of hiring/placement interview is the panel interview.

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her.What should she do?

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department.If she does well in this second interview,she will move on to an interview with the company president.What type of interview format is this?

Assume that you are in a job interview for a position in your field.Write your response to the following interview questions,being sure to use strategies discussed in Chapter 16 of your text.

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Filters