Deck 15: Employec Recruitment, Selection, Placement, and Indoctrination

Question 1

What should managers do to maintain adequate staff in their organization?

A) Proactively plan to hire two RNs for each unit each year
B) Use knowledge of turnover rates on their units for planning and hiring
C) Look at staff-to-patient ratios at other health-care organizations in the area
D) Hire consultants to study national turnover rates to determine recruitment needs

Answer 1

Use knowledge of turnover rates on their units for planning and hiring

Question 2

Which statement about the role of unit managers in recruitment and selection is accurate?

A) The more centralized nursing management is and the more complex the personnel department, the greater the involvement of the unit manager
B) Unit managers should always leave such decisions to a centralized personnel department so consistency can be maintained
C) Regardless of the extent of their involvement, all managers must be aware of recruitment and selection constraints within their organization
D) Unit managers should assume total responsibility for recruitment and selection of personnel on their units

Answer 2

Regardless of the extent of their involvement, all managers must be aware of recruitment and selection constraints within their organization

Question 3

What is the relationship between the national and local economy and an organization's ability to maintain an adequate workforce?

A) When the economy is on an upswing, many unemployed nurses return to work and recruitment becomes easier
B) When a recession occurs it causes many part-time nurses to return to full-time employment and others to delay their retirement
C) Although the economy tends to affect the size of the blue-collar workforce, professions such as nursing remain fairly stable regardless of economic changes
D) When there is an economic downturn, many nurses reduce their work hours from full time to part time

Answer 3

When a recession occurs it causes many part-time nurses to return to full-time employment and others to delay their retirement

Question 4

What has research shown regarding interviewing reliability?

A) Interviewer reliability is high if the interview is unstructured
B) Interviewer reliability improves if the interview is structured uniformly
C) Reliability increases when there is a team approach to the interview
D) Positive information is weighed more heavily than negative information

Question 5

What should the interviewer do to increase the reliability and validity of an interview?

A) Conduct single, rather than multiple, interviews
B) Trust his or her first impressions of an applicant
C) Avoid taking notes during the interview
D) Develop a structured interview format

Question 6

Which is an appropriate strategy for planning, conducting, and controlling the interview?

A) When an applicant clearly does not have the proper qualifications for a position, the interviewer should be tactful, but advise the applicant as soon as possible that there is a lack of appropriate qualifications for the job
B) Personal questions should be asked early during the interview process so a rapport can be established between the interviewer and the applicant
C) The interviewer should develop questions that can be answered with a yes or no answer
D) The interviewer should assess an applicant's perceptive skills by sending nonverbal cues to the applicant during his or her responses

Question 7

Which area of questioning is considered an illegal interview inquiry?

A) Questions about the applicant's marital status
B) The languages the applicant speaks or writes
C) Inquiries about educational experiences
D) Place of residence

Question 8

What should selectors do when processing the employment application?

A) Accept the resume as an honest and objective source of data regarding the applicant
B) Require a physical examination before making a hiring decision
C) Always follow up on references and verify employment history
D) Use unsolicited personal information about an applicant as a valid reason for job disqualification

Question 9

Which statement about the proper placement of employees within the organization is correction?

A) It occurs when an attempt is made to place employees in units where they have the greatest chance of success
B) It is overrated as a retention strategy because most employees readily adapt to whatever unit on which they are placed
C) It refers to placing employees on units that have the greatest need for new staff
D) It occurs when employees are able to modify their own personal values and beliefs to coincide with that of the unit on which they are placed

Question 10

Which statement describes the induction phase of employee indoctrination?

A) It occurs after hiring but before performing the role
B) It includes the activities performed by the personnel department
C) It relates to the information included in the employee's handbook
D) It is the responsibility of the staff development department

Question 11

Which question asked during an interview is acceptable?

A) Are you married?
B) Have you ever been arrested?
C) What is your religious preference?
D) What professional organizations do you belong to?

Question 12

In checking the background of a potential candidate for hire, which is the least
Frequently checked source?

A) Academic credentials
B) References of former employers
C) References of recent teachers
D) Verification of work history

Question 13

When do nursing shortages historically occur?

A) When the economy is beginning an upswing
B) When the economy is receding
C) When nursing salaries decline
D) When patient acuity increases

Question 14

What contributed to beginning of an acute shortage in many health-care settings in the late 1990s?
1) Hospital downsizing
2) National businesses downsizing
3) Shortsightedness regarding recruitment
4) Shortsightedness regarding retention

A) 1, 2, 3
B) 1, 2, 4
C) 1, 3, 4
D) 2, 3, 4

Question 15

From an economic perspective, what is driving the current nursing shortage?

A) Supply side of the supply/demand equation
B) Demand side of the supply/demand equation
C) Both the supply and demand sides of the supply/demand equation
D) Short-term rise in demand in nursing services

Question 16

The manager may be greatly or minimally involved with recruiting, interviewing, and selecting personnel. What factors are important to consider in this process?
1) Size of the institution
2) Existence of a separate personnel department
3) Presence of a nurse recruiter within the organization
4) Use of decentralized nursing management system only

A) 1, 3, 4
B) 1, 2, 3
C) 1, 2, 4
D) 2, 3, 4

Question 17

What type of interview is a predictor of job performance and overall effectiveness?

A) Unstructured
B) Semistructured
C) Structured
D) Informal

Question 18

What type of interview questions are difficult to respond to without some advance thought?
1) Personal philosophy of nursing
2) Professional organizations membership
3) Individual strengths and weaknesses
4) Career goals

A) 1, 3, 4
B) 1, 2, 3
C) 1, 2, 4
D) 2, 3, 4

Question 19

What must be completed before a position is offered?

A) Physical examination
B) Preemployment testing
C) Reference check
D) Personal interview

Question 20

What does indoctrination include for an employee?
1) Induction
2) Orientation
3) Socialization
4) Continuing education

A) 1, 3, 4
B) 1, 2, 3
C) 1, 2, 4
D) 2, 3, 4

Question 21

Health disparities in the patient care population are most likely to occur when the health-care workforce lacks diversity in which area? Select all that apply.

A) Age
B) Gender
C) Ethnicity
D) Education

Question 22

Which factor affects the accurate prediction of staffing needs? Select all that apply.

A) When staff resignations historically occur
B) How long new hires usually stay employed
C) Education of current nursing staff members
D) Third-party insurer reimbursement levels

Question 23

What factor contributed significantly to the beginning of the acute RN shortage that originated in the late 1990s?

A) Closing of nursing programs
B) Lack of interest in nursing
C) Hospital downsizing
D) Poor nursing salaries

Question 24

Which factor is considered the greatest obstacle to solving the projected nursing shortage?

A) Lack of nursing faculty
B) Expense of nursing education
C) Lack of interest in nursing as a career
D) Poor social respect of the nursing profession

Question 25

What is the advantage of staff turnover?

A) Fresh ideas
B) Younger staff
C) Cost containment
D) Increased groupthink