Question 1

Which area of questioning is considered an illegal interview inquiry?

Accepted Answer

A)  Questions about the applicant's marital status 
B)  The languages the applicant speaks or writes 
C)  Inquiries about educational experiences 
D)  Place of residence 
A)  Questions about the applicant's marital status 
B)  The languages the applicant speaks or writes 
C)  Inquiries about educational experiences 
D)  Place of residence A

Question 2

What does indoctrination include for an employee?
1) Induction
2) Orientation
3) Socialization
4) Continuing education

Accepted Answer

A)  1, 3, 4 
B)  1, 2, 3 
C)  1, 2, 4 
D)  2, 3, 4 
A)  1, 3, 4 
B)  1, 2, 3 
C)  1, 2, 4 
D)  2, 3, 4 B

Question 3

The manager may be greatly or minimally involved with recruiting, interviewing, and selecting personnel. What factors are important to consider in this process?
1) Size of the institution
2) Existence of a separate personnel department
3) Presence of a nurse recruiter within the organization
4) Use of decentralized nursing management system only

Accepted Answer

A)  1, 3, 4 
B)  1, 2, 3 
C)  1, 2, 4 
D)  2, 3, 4 
A)  1, 3, 4 
B)  1, 2, 3 
C)  1, 2, 4 
D)  2, 3, 4 B

Question 4

What is the advantage of staff turnover?

Accepted Answer

A)  Fresh ideas 
B)  Younger staff 
C)  Cost containment 
D)  Increased groupthink 
A)  Fresh ideas 
B)  Younger staff 
C)  Cost containment 
D)  Increased groupthink

Question 5

What should the interviewer do to increase the reliability and validity of an interview?

Accepted Answer

A)  Conduct single, rather than multiple, interviews 
B)  Trust his or her first impressions of an applicant 
C)  Avoid taking notes during the interview 
D)  Develop a structured interview format 
A)  Conduct single, rather than multiple, interviews 
B)  Trust his or her first impressions of an applicant 
C)  Avoid taking notes during the interview 
D)  Develop a structured interview format

Question 6

What type of interview questions are difficult to respond to without some advance thought?
1) Personal philosophy of nursing
2) Professional organizations membership
3) Individual strengths and weaknesses
4) Career goals

Accepted Answer

A)  1, 3, 4 
B)  1, 2, 3 
C)  1, 2, 4 
D)  2, 3, 4 
A)  1, 3, 4 
B)  1, 2, 3 
C)  1, 2, 4 
D)  2, 3, 4

Question 7

Which factor is considered the greatest obstacle to solving the projected nursing shortage?

Accepted Answer

A)  Lack of nursing faculty 
B)  Expense of nursing education 
C)  Lack of interest in nursing as a career 
D)  Poor social respect of the nursing profession 
A)  Lack of nursing faculty 
B)  Expense of nursing education 
C)  Lack of interest in nursing as a career 
D)  Poor social respect of the nursing profession

Question 8

What should managers do to maintain adequate staff in their organization?

Accepted Answer

A)  Proactively plan to hire two RNs for each unit each year 
B)  Use knowledge of turnover rates on their units for planning and hiring 
C)  Look at staff-to-patient ratios at other health-care organizations in the area 
D)  Hire consultants to study national turnover rates to determine recruitment needs 
A)  Proactively plan to hire two RNs for each unit each year 
B)  Use knowledge of turnover rates on their units for planning and hiring 
C)  Look at staff-to-patient ratios at other health-care organizations in the area 
D)  Hire consultants to study national turnover rates to determine recruitment needs

Question 9

What should selectors do when processing the employment application?

Accepted Answer

A)  Accept the resume as an honest and objective source of data regarding the applicant 
B)  Require a physical examination before making a hiring decision 
C)  Always follow up on references and verify employment history 
D)  Use unsolicited personal information about an applicant as a valid reason for job disqualification 
A)  Accept the resume as an honest and objective source of data regarding the applicant 
B)  Require a physical examination before making a hiring decision 
C)  Always follow up on references and verify employment history 
D)  Use unsolicited personal information about an applicant as a valid reason for job disqualification

Question 10

Which is an appropriate strategy for planning, conducting, and controlling the interview?

Accepted Answer

A)  When an applicant clearly does not have the proper qualifications for a position, the interviewer should be tactful, but advise the applicant as soon as possible that there is a lack of appropriate qualifications for the job 
B)  Personal questions should be asked early during the interview process so a rapport can be established between the interviewer and the applicant 
C)  The interviewer should develop questions that can be answered with a yes or no answer 
D)  The interviewer should assess an applicant's perceptive skills by sending nonverbal cues to the applicant during his or her responses 
A)  When an applicant clearly does not have the proper qualifications for a position, the interviewer should be tactful, but advise the applicant as soon as possible that there is a lack of appropriate qualifications for the job 
B)  Personal questions should be asked early during the interview process so a rapport can be established between the interviewer and the applicant 
C)  The interviewer should develop questions that can be answered with a yes or no answer 
D)  The interviewer should assess an applicant's perceptive skills by sending nonverbal cues to the applicant during his or her responses

Question 11

Health disparities in the patient care population are most likely to occur when the health-care workforce lacks diversity in which area? Select all that apply.

Accepted Answer

A)  Age 
B)  Gender 
C)  Ethnicity 
D)  Education 
A)  Age 
B)  Gender 
C)  Ethnicity 
D)  Education

Question 12

When do nursing shortages historically occur?

Accepted Answer

A)  When the economy is beginning an upswing 
B)  When the economy is receding 
C)  When nursing salaries decline 
D)  When patient acuity increases 
A)  When the economy is beginning an upswing 
B)  When the economy is receding 
C)  When nursing salaries decline 
D)  When patient acuity increases

Question 13

What is the relationship between the national and local economy and an organization's ability to maintain an adequate workforce?

Accepted Answer

A)  When the economy is on an upswing, many unemployed nurses return to work and recruitment becomes easier 
B)  When a recession occurs it causes many part-time nurses to return to full-time employment and others to delay their retirement 
C)  Although the economy tends to affect the size of the blue-collar workforce, professions such as nursing remain fairly stable regardless of economic changes 
D)  When there is an economic downturn, many nurses reduce their work hours from full time to part time 
A)  When the economy is on an upswing, many unemployed nurses return to work and recruitment becomes easier 
B)  When a recession occurs it causes many part-time nurses to return to full-time employment and others to delay their retirement 
C)  Although the economy tends to affect the size of the blue-collar workforce, professions such as nursing remain fairly stable regardless of economic changes 
D)  When there is an economic downturn, many nurses reduce their work hours from full time to part time

Question 14

Which statement about the proper placement of employees within the organization is correction?

Accepted Answer

A)  It occurs when an attempt is made to place employees in units where they have the greatest chance of success 
B)  It is overrated as a retention strategy because most employees readily adapt to whatever unit on which they are placed 
C)  It refers to placing employees on units that have the greatest need for new staff 
D)  It occurs when employees are able to modify their own personal values and beliefs to coincide with that of the unit on which they are placed 
A)  It occurs when an attempt is made to place employees in units where they have the greatest chance of success 
B)  It is overrated as a retention strategy because most employees readily adapt to whatever unit on which they are placed 
C)  It refers to placing employees on units that have the greatest need for new staff 
D)  It occurs when employees are able to modify their own personal values and beliefs to coincide with that of the unit on which they are placed

Question 15

What must be completed before a position is offered?

Accepted Answer

A)  Physical examination 
B)  Preemployment testing 
C)  Reference check 
D)  Personal interview 
A)  Physical examination 
B)  Preemployment testing 
C)  Reference check 
D)  Personal interview

Question 16

What contributed to beginning of an acute shortage in many health-care settings in the late 1990s?
1) Hospital downsizing
2) National businesses downsizing
3) Shortsightedness regarding recruitment
4) Shortsightedness regarding retention

Accepted Answer

A)  1, 2, 3 
B)  1, 2, 4 
C)  1, 3, 4 
D)  2, 3, 4 
A)  1, 2, 3 
B)  1, 2, 4 
C)  1, 3, 4 
D)  2, 3, 4

Question 17

Which question asked during an interview is acceptable?

Accepted Answer

A)  Are you married? 
B)  Have you ever been arrested? 
C)  What is your religious preference? 
D)  What professional organizations do you belong to? 
A)  Are you married? 
B)  Have you ever been arrested? 
C)  What is your religious preference? 
D)  What professional organizations do you belong to?

Question 18

From an economic perspective, what is driving the current nursing shortage?

Accepted Answer

A)  Supply side of the supply/demand equation 
B)  Demand side of the supply/demand equation 
C)  Both the supply and demand sides of the supply/demand equation 
D)  Short-term rise in demand in nursing services 
A)  Supply side of the supply/demand equation 
B)  Demand side of the supply/demand equation 
C)  Both the supply and demand sides of the supply/demand equation 
D)  Short-term rise in demand in nursing services

Question 19

Which statement about the role of unit managers in recruitment and selection is accurate?

Accepted Answer

A)  The more centralized nursing management is and the more complex the personnel department, the greater the involvement of the unit manager 
B)  Unit managers should always leave such decisions to a centralized personnel department so consistency can be maintained 
C)  Regardless of the extent of their involvement, all managers must be aware of recruitment and selection constraints within their organization 
D)  Unit managers should assume total responsibility for recruitment and selection of personnel on their units 
A)  The more centralized nursing management is and the more complex the personnel department, the greater the involvement of the unit manager 
B)  Unit managers should always leave such decisions to a centralized personnel department so consistency can be maintained 
C)  Regardless of the extent of their involvement, all managers must be aware of recruitment and selection constraints within their organization 
D)  Unit managers should assume total responsibility for recruitment and selection of personnel on their units

Question 20

Which statement describes the induction phase of employee indoctrination?

Accepted Answer

A)  It occurs after hiring but before performing the role 
B)  It includes the activities performed by the personnel department 
C)  It relates to the information included in the employee's handbook 
D)  It is the responsibility of the staff development department 
A)  It occurs after hiring but before performing the role 
B)  It includes the activities performed by the personnel department 
C)  It relates to the information included in the employee's handbook 
D)  It is the responsibility of the staff development department

Exam 15: Employec Recruitment, Selection, Placement, and Indoctrination

Which area of questioning is considered an illegal interview inquiry?

What does indoctrination include for an employee? 1) Induction 2) Orientation 3) Socialization 4) Continuing education

What is the advantage of staff turnover?

What should the interviewer do to increase the reliability and validity of an interview?

What type of interview questions are difficult to respond to without some advance thought? 1) Personal philosophy of nursing 2) Professional organizations membership 3) Individual strengths and weaknesses 4) Career goals

Which factor is considered the greatest obstacle to solving the projected nursing shortage?

What should managers do to maintain adequate staff in their organization?

What should selectors do when processing the employment application?

Which is an appropriate strategy for planning, conducting, and controlling the interview?

Health disparities in the patient care population are most likely to occur when the health-care workforce lacks diversity in which area? Select all that apply.

When do nursing shortages historically occur?

What is the relationship between the national and local economy and an organization's ability to maintain an adequate workforce?

Which statement about the proper placement of employees within the organization is correction?

What must be completed before a position is offered?

What contributed to beginning of an acute shortage in many health-care settings in the late 1990s? 1) Hospital downsizing 2) National businesses downsizing 3) Shortsightedness regarding recruitment 4) Shortsightedness regarding retention

Which question asked during an interview is acceptable?

From an economic perspective, what is driving the current nursing shortage?

Which statement about the role of unit managers in recruitment and selection is accurate?

Which statement describes the induction phase of employee indoctrination?

Decision Making, Problem Solving Critical Thinking, and Clinical Reasoning: Requisites for Successful Leadership and Management

Classical Vierws of Leadership and Management

Twenty-First-Century Thinking About Leadership and Management

Ethical Issues

Legal and Legislative Issues

Patient, Sübordinate, Worklace, and Professional Advocacy

Organicational Planning

Planned Change

Time Management

Piscal Plaming

Career Planning and Development in Nursing

Organizational Structure

Organizational, Politicil, Ane Personal Power

Organizing Pationt Care

Socializing and Educating Staff in a Learning Organization

Staffing Needs and Soheduling

Creating a Motivating Climate

Organizational, Interpersonal, and Group Communication

Delegation

Effective Conflict Resolution and Negotiation

Collective Bargaining, Unionization, and Employment Laws

Quality Control

Performance Appraisal

Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Psychologically Impaired

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