Deck 23: Managing Human Resources

Question 1

Human resources management is all activities involved with acquiring, developing, and compensating the people who do the company's work.

Answer 1

True

Question 2

Among the major activities in the human resources departments of most companies are improving the health and safety of employees and managing the compensation and benefits programs.

Answer 2

True

Question 3

Human resources is a department that typically has little contact or interaction with the other departments in a company.

Answer 3

False

Question 4

If a labor union is organized within a company, a very formal set of relationships exists between employees and management.

Question 5

If a company has a human resources department, personnel from that department complete all performance appraisal activities rather than employees' supervisors.

Question 6

Many problems in a company, such as higher training costs and dissatisfied employees, can be reduced by an effective selection process.

Question 7

Minimum qualifications for a job are determined using both the job description and job specification.

Question 8

A job specification is the form used to complete a performance appraisal.

Question 9

The recommendations of present employees are an excellent source of applicants for an open position in a company.

Question 10

In the 360-degree feedback system, reviewer responses are discussed at a round table.

Question 11

The largest component of OASDI is the payment of retirement benefits.

Question 12

The purpose of an interview is to find out more about the applicant, not to give information to the applicant.

Question 13

Employees may choose to transfer to jobs that better meet their current interests and needs.

Question 14

The Family and Medical Leave Act requires an employer covered by the law to allow an eligible employee up to a total of 12 weeks of paid leave for the birth of a child.

Question 15

Employee turnover is the rate at which employees are fired from a company.

Question 16

Companies use exit interviews to gather feedback about the company's policies and procedures, management, and operations.

Question 17

An employee who is transferred is generally given a new assignment with more authority and responsibility.

Question 18

Job layoffs may be temporary or permanent.

Question 19

Social Security is a government program that provides supplemental health insurance to people over the age of 65.

Question 20

Employers contribute to state unemployment funds.

Question 21

Human resources management includes all the following employee-related activities except

A) equipment purchasing
B) hiring
C) compensation
D) development

Question 22

A human resources manager would most likely prefer an employee turnover rate

A) of less than 10%
B) around 25%
C) around 50%
D) as close to 100% as possible

Question 23

The employee evaluation method called 360-degree feedback may include feedback from

A) customers
B) suppliers
C) the employee's peers
D) all of the responses

Question 24

Employee discharge is the same as

A) a layoff
B) employee turnover
C) firing an employee
D) a transfer

Question 25

Which of the following is not a reason for transferring an employee?

A) To place the employee in a job that better matches his or her interests and needs
B) To overcome difficulties resulting from poor performance or conflicts
C) To reduce the number of employees in the company because of changing business conditions
D) To give the employee a better chance for promotion

Question 26

The advancement of an employee within a company to a position with more authority and responsibility is a

A) transfer
B) promotion
C) layoff
D) training opportunity

Question 27

Whenever there are new job openings or job vacancies, the company should first turn to

A) discharged employees
B) job applicants on file
C) recent college graduates
D) current employees

Question 28

The list of skills and qualifications needed to perform a particular job is known as a

A) human resources information sheet
B) job specification
C) human resources description
D) job description

Question 29

A transfer often offers an employee

A) more authority
B) a substantial pay increase
C) greater prestige and benefits
D) a better chance for promotion

Question 30

In one year, a company with 3,000 employees had 300 workers terminate employment.What was the company's employee turnover rate?

A) 1,000%
B) 30%
C) 10%
D) 300%

Question 31

A layoff generally occurs because of

A) inappropriate work behavior
B) unsatisfactory job performance
C) changing business conditions
D) employee turnover

Question 32

Employee turnover is commonly calculated based either on the number of employees who leave their jobs in a company or on

A) the difference between the number of terminated employees and the number of new hires
B) the number of employees hired to replace employees who have left
C) the number of new job openings
D) the number of employees who are discharged and laid off

Question 33

A federal law that provides pensions to retired workers and disabled workers is

A) the Occupational Safety and Health Act
B) the Fair Labor Standards Act
C) the Americans with Disabilities Act
D) the Social Security Act

Question 34

A fund to pay an income to workers who lose their jobs through no fault of their own is

A) unemployment insurance
B) workers' compensation
C) social security
D) pension funds

Question 35

The law that requires employers to pay covered employees overtime pay at 1-1/2 times the regular rate of pay is the

A) Civil Rights Act of 1964
B) Workers' Compensation Law
C) Fair Labor Standards Act
D) Occupational Safety and Health Act

Question 36

There are three parts to Medicare coverage-

A) disability insurance, medical insurance, and prescription drug coverage.
B) health insurance, dental insurance, and vision care.
C) hospital insurance, medical insurance, and prescription drug coverage.
D) medical insurance, hospital insurance, and retirement income.

Question 37

Discrimination in hiring based on race, ethnicity, religion, gender, or national origin is prohibited by the

A) Equal Pay Act
B) Civil Rights Act
C) Immigration Reform and Control Act
D) Fair Labor Standards Act

Question 38

The Equal Pay Act prohibits unequal pay for substantially the same work based on

A) race
B) gender
C) age
D) disability

Question 39

As of 2015, the average annual social security payment to an individual retiree was approximately

A) $26,000
B) $15,000
C) $11,150
D) $8,750

Question 40

Match each item with the correct statement below.

-A formal interview with an employee who is leaving a company to determine the person's attitudes and feelings about the company and seek suggestions for improvement.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 41

Match each item with the correct statement below.

-A list of the qualifications and skills a worker needs to do a job.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 42

Match each item with the correct statement below.

-A temporary or permanent reduction in the number of employees resulting from a change in business conditions.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 43

Match each item with the correct statement below.

-Employer programs that provide confidential personal problem-solving, counseling, and support services for employees.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 44

Match each item with the correct statement below.

-Federal law that entitles eligible employees to take unpaid leave for specified family and medical reasons.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 45

Match each item with the correct statement below.

-Federal law that prescribes standards for wages and overtime pay.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 46

Match each item with the correct statement below.

-The advancement of an employee within a company to a position with more authority and responsibility.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 47

Match each item with the correct statement below.

-The assignment of an employee to another job in the company that involves the same level of responsibility and authority as the person's current work.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 48

Match each item with the correct statement below.

-The rate at which people enter and leave employment in a business during a year.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 49

Match each item with the correct statement below.

-The release of an employee from the company due to inappropriate work behavior.

A)Discharge
B)employee assistance
C)employee turnover
D)exit interview
E)FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer