Question 1

Job layoffs may be temporary or permanent.

Accepted Answer

A) True 
 B)False  True

Question 2

Companies use exit interviews to gather feedback about the company's policies and procedures, management, and operations.

Accepted Answer

A) True 
 B)False  True

Question 3

Match each item with the correct statement below.
-A temporary or permanent reduction in the number of employees resulting from a change in business conditions.

Accepted Answer

A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer 
A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer I

Question 4

Match each item with the correct statement below.
-The release of an employee from the company due to inappropriate work behavior.

Accepted Answer

A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer 
A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 5

The purpose of an interview is to find out more about the applicant, not to give information to the applicant.

Accepted Answer

A) True 
 B)False

Question 6

Match each item with the correct statement below.
-Federal law that prescribes standards for wages and overtime pay.

Accepted Answer

A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer 
A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 7

Which of the following is not a reason for transferring an employee?

Accepted Answer

A)  To place the employee in a job that better matches his or her interests and needs 
B)  To overcome difficulties resulting from poor performance or conflicts 
C)  To reduce the number of employees in the company because of changing business conditions 
D)  To give the employee a better chance for promotion 
A)  To place the employee in a job that better matches his or her interests and needs 
B)  To overcome difficulties resulting from poor performance or conflicts 
C)  To reduce the number of employees in the company because of changing business conditions 
D)  To give the employee a better chance for promotion

Question 8

In the 360-degree feedback system, reviewer responses are discussed at a round table.

Accepted Answer

A) True 
 B)False

Question 9

Among the major activities in the human resources departments of most companies are improving the health and safety of employees and managing the compensation and benefits programs.

Accepted Answer

A) True 
 B)False

Question 10

A transfer often offers an employee

Accepted Answer

A)  more authority 
B)  a substantial pay increase 
C)  greater prestige and benefits 
D)  a better chance for promotion 
A)  more authority 
B)  a substantial pay increase 
C)  greater prestige and benefits 
D)  a better chance for promotion

Question 11

Employees may choose to transfer to jobs that better meet their current interests and needs.

Accepted Answer

A) True 
 B)False

Question 12

Match each item with the correct statement below.
-The assignment of an employee to another job in the company that involves the same level of responsibility and authority as the person's current work.

Accepted Answer

A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer 
A) Discharge 
B) employee assistance 
C) employee turnover 
D) exit interview 
E) FLSA
F)FMLA
G)job description
H)job specification
I)layoff
J)Medicare
K)promotion
L)Social Security
M)360-degree feedback
N)transfer

Question 13

If a company has a human resources department, personnel from that department complete all performance appraisal activities rather than employees' supervisors.

Accepted Answer

A) True 
 B)False

Question 14

A federal law that provides pensions to retired workers and disabled workers is

Accepted Answer

A)  the Occupational Safety and Health Act 
B)  the Fair Labor Standards Act 
C)  the Americans with Disabilities Act 
D)  the Social Security Act 
A)  the Occupational Safety and Health Act 
B)  the Fair Labor Standards Act 
C)  the Americans with Disabilities Act 
D)  the Social Security Act

Question 15

Whenever there are new job openings or job vacancies, the company should first turn to

Accepted Answer

A)  discharged employees 
B)  job applicants on file 
C)  recent college graduates 
D)  current employees 
A)  discharged employees 
B)  job applicants on file 
C)  recent college graduates 
D)  current employees

Question 16

Employee discharge is the same as

Accepted Answer

A)  a layoff 
B)  employee turnover 
C)  firing an employee 
D)  a transfer 
A)  a layoff 
B)  employee turnover 
C)  firing an employee 
D)  a transfer

Question 17

The list of skills and qualifications needed to perform a particular job is known as a

Accepted Answer

A)  human resources information sheet 
B)  job specification 
C)  human resources description 
D)  job description 
A)  human resources information sheet 
B)  job specification 
C)  human resources description 
D)  job description

Question 18

In one year, a company with 3,000 employees had 300 workers terminate employment.What was the company's employee turnover rate?

Accepted Answer

A)  1,000% 
B)  30% 
C)  10% 
D)  300% 
A)  1,000% 
B)  30% 
C)  10% 
D)  300%

Question 19

Human resources is a department that typically has little contact or interaction with the other departments in a company.

Accepted Answer

A) True 
 B)False

Question 20

Many problems in a company, such as higher training costs and dissatisfied employees, can be reduced by an effective selection process.

Accepted Answer

A) True 
 B)False

Exam 23: Managing Human Resources

Job layoffs may be temporary or permanent.

Companies use exit interviews to gather feedback about the company's policies and procedures, management, and operations.

Match each item with the correct statement below. -A temporary or permanent reduction in the number of employees resulting from a change in business conditions.

Match each item with the correct statement below. -The release of an employee from the company due to inappropriate work behavior.

The purpose of an interview is to find out more about the applicant, not to give information to the applicant.

Match each item with the correct statement below. -Federal law that prescribes standards for wages and overtime pay.

Which of the following is not a reason for transferring an employee?

In the 360-degree feedback system, reviewer responses are discussed at a round table.

Among the major activities in the human resources departments of most companies are improving the health and safety of employees and managing the compensation and benefits programs.

A transfer often offers an employee

Employees may choose to transfer to jobs that better meet their current interests and needs.

Match each item with the correct statement below. -The assignment of an employee to another job in the company that involves the same level of responsibility and authority as the person's current work.

If a company has a human resources department, personnel from that department complete all performance appraisal activities rather than employees' supervisors.

A federal law that provides pensions to retired workers and disabled workers is

Whenever there are new job openings or job vacancies, the company should first turn to

Employee discharge is the same as

The list of skills and qualifications needed to perform a particular job is known as a

In one year, a company with 3,000 employees had 300 workers terminate employment.What was the company's employee turnover rate?

Human resources is a department that typically has little contact or interaction with the other departments in a company.

Many problems in a company, such as higher training costs and dissatisfied employees, can be reduced by an effective selection process.

Managers and Managing

Management, Supervision, and Decision Making

The Manager As Leader

Planning and Organizing

Staffing, Leading, and Controlling

Characteristics of Business

Social and Ethical Environment of Business

Economic Environment of Business

International Environment of Business

Managing the Form of Business Ownership

Legal Aspects of Business

Technology and Information Management

Organizational Communications

Data Analysis and Decision Making

Business Financial Records

Financing a Business

Financial Services

Credit and Insurance

Managing Production and Operations

Nature and Scope of Marketing

Product Development and Distribution

Pricing and Promotion

Rewarding and Developing Employees

Developing an Effective Organization

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