Deck 7: Quality and Innovation in Product and Process Design

Question 1

________ involves the usage of heat-transfer calculations, stress calculations, or differential equations to determine the dynamic behavior of the system being designed.

A) Process modeling
B) Geometric modeling
C) Concurrent engineering
D) Engineering analysis
E) Multilevel prototyping

Answer 1

D

Question 2

Which of the following is an external source for product ideas?

A) marketing
B) employee suggestions
C) research and development
D) management
E) industry experts

Answer 2

E

Question 3

The acronym QFD stands for ________.

A) Quality Function Deployment
B) Quality Feasibility Development
C) Quality Function Design
D) Quality Factors for Development
E) Quality Feasibility Data

Answer 3

A

Question 4

A particular customer requirement has a strong association with a technical requirement, an importance of 9, a target value of 3, and a sales point value of 1. The absolute weight of this customer requirement is ________.

A) 1
B) 3
C) 9
D) 27
E) 243

Question 5

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 1, and a sales point value of 3. The absolute weight of this customer requirement is ________.

A) 9
B) 45
C) 6
D) 90
E) 81

Question 6

During ________ stage of the product development process, preliminary work can be performed to identify key quality characteristics and potential for variability with each of the different materials.

A) product marketing and supply chain preparation
B) technology selection for product development
C) technology development for process selection
D) final product definition
E) manufacturing system design

Question 7

________ describes a method for translating customer requirements into functional design.

A) Manufacturing system design
B) Final product definition
C) Quality function deployment
D) Product design specification
E) Customer future projection

Question 8

The ________ stage of the product development process often requires the design of after-sales processes such as maintenance, warranties, and repair processes that occur after the customer owns the product.

A) final product definition
B) product design and evaluation
C) manufacturing system design
D) technology selection for product development
E) product marketing and supply chain preparation

Question 9

During the ________ stage of the project development process, external and internal sources brainstorm new concepts.

A) product marketing and supply chain preparation
B) technology development for process selection
C) customer future needs projection
D) product idea generation
E) technology selection for product development

Question 10

A particular customer requirement has a strong association with a technical requirement, an importance of 6, a target value of 3, and a sales point value of 2. The absolute weight of this customer requirement is ________.

A) 1
B) 6
C) 9
D) 18
E) 36

Question 11

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________.

A) 15
B) 30
C) 6
D) 10
E) 25

Question 12

R&D-generated ideas can be differentiated from marketing-generated ideas in that the latter ________.

A) tend to be risky
B) are less aligned with customer needs
C) build on existing designs
D) tend to be groundbreaking
E) tend to be technologically innovative

Question 13

What is the final step in the product development process?

A) project customer needs
B) manufacture, delivery, and use
C) final product definition
D) product evaluation
E) manufacturing system design

Question 14

________ is used to develop a computer compatible mathematical description of a part.

A) Geometric modeling
B) Engineering analysis
C) Multilevel prototyping
D) Process modeling
E) Concurrent engineering

Question 15

The ________ stage of the product development process requires definition of the product architecture, the design, production, testing of subassemblies, and testing of the system for production.

A) manufacturing system design
B) final product definition
C) product design and evaluation
D) technology development for process selection
E) technology selection for product development

Question 16

The ________ stage of the product development process involves the selection of the process technologies that will result in a low-cost, high-quality product.

A) final product definition
B) technology selection for product development
C) technology development for process selection
D) product design and evaluation
E) manufacturing system design

Question 17

In the product development process, the acronym PDS stands for ________.

A) Product Development System
B) Product Distribution System
C) Product Design and Selection
D) Product Design Specification
E) Product Definition and Specification

Question 18

What is the first step in the product development process?

A) project customer needs
B) generate product ideas
C) process technology selection
D) manufacturing system design
E) marketing plan design

Question 19

Which of the following is an internal source for product ideas?

A) management
B) industry experts
C) competitors
D) inventors
E) customers

Question 20

What is the first step in performing quality function deployment?

A) prioritize technical requirements
B) identify the correlations between design elements in the roof of the house
C) prioritize customer requirements
D) develop a listing of technical design elements along the roof of the house
E) develop a list of customer requirements

Question 21

What is the final step in failure modes and effects analysis?

A) describe effects of each failure mode
B) estimate likelihood of failure
C) eliminate or reduce highest risks
D) estimate failure detection
E) determine hazard likelihood and categorize

Question 22

________ systems are used to integrate financial, planning, and control systems into a single architecture.

A) Product data management
B) Enterprise resource planning
C) Computer-aided design
D) Business process management
E) Information technology management

Question 23

________ means to design products so that they are cost-effective and simple to build.

A) Design for maintenance
B) Design for control
C) Design for reliability
D) Design for engineering
E) Design for manufacture

Question 24

________ products are new products using similar technologies that can coexist in a family of products.

A) Contiguous
B) Complementary
C) Differentiated
D) Concurrent
E) Variable

Question 25

The life-cycle approach to product design has led to practices known as ________.

A) design for aesthetics, design for performance, and design for quality
B) design for ease of manufacture, design for optimal pricing, and design for quality
C) design for cost containment, design for quality, and design for conformance
D) design for reuse, design for disassembly, and design for remanufacture
E) design for reliability, design for dependability, and design for conformance

Question 26

A method of manufacturing that minimizes waste and pollution is referred to as ________.

A) renewable manufacturing
B) clean manufacturing
C) green manufacturing
D) ecofriendly manufacturing
E) sustainable manufacturing

Question 27

The primary source for external product ideas is research and development.

Question 28

________ refers to the differences in products that are produced and marketed by a single firm at any given time.

A) Change
B) Criticality
C) Nonuniformity
D) Variety
E) Differentiation

Question 29

________ refers to how often a failure will occur, how easy it is to diagnose, and whether it can be fixed.

A) Reliability
B) Criticality
C) Traceability
D) Feasibility
E) Maintainability

Question 30

________ reliability is defined as the propensity for a part to fail over a given time.

A) System
B) Concurrent
C) Component
D) Process
E) Perpetual

Question 31

________ is the magnitude of the differences in a product when measured at two different times.

A) Criticality
B) Variety
C) Differentiation
D) Nonuniformity
E) Change

Question 32

What is the first step in failure modes and effects analysis?

A) assign each component an identifier
B) list functions for each part
C) identify highest risks
D) list one or two failure modes for each function
E) estimate likelihood of failure

Question 33

The ________ component of a CAD system allows for the cataloging and standardization of parts and components for complex products.

A) group technology
B) geometric modeling
C) multilevel prototyping
D) product testing
E) concurrent engineering

Question 34

________ means standardizing parts, modularizing, and using as few parts as possible in a design.

A) Designing for engineering
B) Designing for reliability
C) Designing for manufacture
D) Designing for simplicity
E) Designing for control

Question 35

________ refers to the performance of all the design process steps simultaneously.

A) Just-in-time engineering
B) Lean engineering
C) Concurrent engineering
D) Reengineering
E) Reverse engineering

Question 36

Examining a design to see if different components in a product occupy the same space is called ________.

A) process evaluation
B) design analysis
C) interference checking
D) multilevel evaluation
E) product testing

Question 37

Over-the-wall syndrome refers to the difficulties that arise when ________.

A) different types of engineers work in totally different departments
B) firms integrate financial, planning, and control systems into a single architecture
C) translating customer requirements into functional design
D) environmental issues become key considerations for companies designing products
E) the design products become complicated to build

Question 38

Industry experts are external sources for product ideas.

Question 39

Product idea generation is the first step in the project development process.

Question 40

The principles for ________ include using fewer parts and fewer materials, and using snap-fits instead of screws.

A) design for disassembly
B) design for conformance
C) design for reuse
D) design for remanufacturing
E) design for performance

Question 41

Variety refers to the differences in products that are produced and marketed by a single firm at any given time.

Question 42

Computer-aided inspection is performed by infrared and noncontact sensors.

Question 43

Customer requirements with high competitive assessments and low importance are candidates for improvement.

Question 44

Design for manufacture means to design products so that they are cost-effective and simple to build.

Question 45

The first step in performing quality function deployment is to develop a listing of technical design elements along the roof of the house.

Question 46

Reengineering refers to the performance of all the design process steps simultaneously.

Question 47

Concurrent engineering leads to increased interaction with the customer.

Question 48

R&D-generated ideas tend to be more incremental than marketing-generated ideas, and are better aligned with customer needs.

Question 49

Change is the magnitude of the differences in a product when measured at two different times.

Question 50

Complementary products are new products using different technologies that can coexist in a family of products.

Question 51

Marketing-generated ideas tend to be groundbreaking, risky, and technologically innovative as compared to R&D-generated ideas.

Question 52

Manufacturing system design is the selection of the product technologies that will result in a low-cost, high-quality product.

Question 53

The multilevel prototyping component of the CAD system allows for the cataloging and standardization of parts and components for complex products.

Question 54

Designing for reliability means standardizing parts, modularizing, and using as few parts as possible in a design.

Question 55

Examining a design to see if different components in a product occupy the same space is called interference checking.

Question 56

Quality function deployment (QFD) describes a method for translating customer requirements into functional design.

Question 57

Automated drafting results in the creation of a final drawing of the designed product and its components.

Question 58

During the technology selection for product development stage of the product development process, preliminary work can be performed to identify key quality characteristics and potential for variability with each of the different materials.

Question 59

Geometric modeling is used to develop a hand-drawn mathematical description of a part.

Question 60

As product life cycles become longer, product variety and change become much more important to a successful competitor.

Question 61

The over-the-wall syndrome refers to difficulties that arise when the design products become complicated to build.

Question 62

How are the values for absolute and relative weights established?

Question 63

Failure modes and effects analysis begins at the highest level of detail to which the system is designed and works downward.

Question 64

Enterprise resource planning systems are used to integrate financial, planning, and control systems into a single architecture.

Question 65

Design for manufacture methods are designed to radically increase cycle times.

Question 66

What are the steps in performing quality function deployment?

Question 67

System reliability is defined as the propensity for a part to fail over a given time.

Question 68

Failure modes and effects analysis is an analytical tool that graphically renders the combinations of faults that lead to failure of a system.

Question 69

What is quality function deployment (QFD)?

Question 70

Criticality prioritizes how the design team should be spending its resources.

Question 71

The primary goal of failure modes, effects, and criticality analysis is to develop priorities for corrective action based on estimated risk.

Question 72

The principles for design for reuse include using fewer parts and fewer materials, and using snap-fits instead of screws.

Question 73

The over-the-wall syndrome is demonstrated by looking at the design process sequentially.

Question 74

The first step in failure modes and effects analysis is to estimate the likelihood of failure.

Question 75

Failure modes and effects analysis results in reduction in product development cost.

Question 76

A method of manufacturing that minimizes waste and pollution is referred to as green manufacturing.

Question 77

Product traceability increases product liability relating to safety hazards.

Question 78

Component reliability is computed from the aggregation of multiple components.

Question 79

What are multi-user CAD systems?

Question 80

State the nine phases of a product development process.