Deck 5: Power and Leadership

Question 1

Paulette has set goals for all of her team members.She informs them of the goals;although several members think the goals are not reasonable,they go along with them.The team members' reaction is an example of:

A)commitment
B)compliance
C)control
D)lack of motivation

Answer 1

B

Question 2

_________ is the ability of one person to influence others.

A)Influence
B)Power
C)Authority
D)Control

Answer 2

B

Question 3

Zingerman's Community of Business ZCoB provides an example of:

A)commitment
B)compliance
C)control
D)motivation

Answer 3

A

Question 4

Alan Greenspan,former chairman of the U.S.Federal Reserve,uses __________ and ___________ as primary sources of power.

A)reward;punishment
B)coercive;reward
C)informational;legitimate
D)legitimate;expert

Question 5

The terms power and influence are different in that:

A)influence refers to changing the course of an action while…
B)influence implies effectiveness
C)power is vested in a position
D)influence is vested in a position

Question 6

Research about the effect of power distribution suggests that:

A)centralized power allows organizations to perform well.
B)concentrated power can be detrimental to performance.
C)leaders often give up power willingly.
D)power sharing works well in most cultures.

Question 7

All managers have access to which source of individual power?

A)legitimate
B)authority
C)coercive
D)expert

Question 8

In __________ cultures,power bases are stable,and upward mobility is limited.

A)individualistic
B)socialized
C)vertical power
D)high power distance

Question 9

Nicolo gets his employees to go along with him by threatening to fire or demote them.Nicolo is using which of the sources of individual power?

A)Legitimate
B)Authority
C)Coercive
D)Expert

Question 10

Researchers have identified ______ source of power related to individuals.

A)two
B)three
C)four
D)five

Question 11

The leader's power increases when employees _________.

A)are motivated
B)comply with her decisions
C)do not resist a decision
D)are committed to her decisions

Question 12

Which one of the following is one of the typical reactions to power?

A)control
B)compliance
C)counter control
D)influence

Question 13

___________ is power vested in a formal position.

A)Control
B)Persuasion
C)Authority
D)Influence

Question 14

Kamal has sent directives for his employees to complete a certain task.The employees eagerly undertake the task and complete it.The employees' reaction is an example of:

A)commitment
B)compliance
C)control
D)motivation

Question 15

Lee has made several written and oral requests for his employees to undertake a new project.Although he has not received any feedback from his group,the task does not appear to be even started.This is an example of:

A)counter control
B)insubordination
C)follower power
D)resistance

Question 16

The higher ________________ and the lower the _______________,the more likely it is that leaders will hold a high degree of power that they can use.

A)power distance;tolerance for uncertainty
B)collectivism;power distance
C)egalitarianism;task focus
D)individualism;masculinity

Question 17

In Japan and Indonesia people value:

A)independence and freedom
B)clear hierarchy and authority
C)creativity and innovation
D)hard work and independence

Question 18

Nigel is an Australian manager who is heading a division of his company in Mexico.He has tried,without much success,to get his employees to participate and make suggestions regarding how to organize the work activities.The Mexican employees' reluctance to participate may be due to:

A)the Mexican employees' lack of experience.
B)the high-context Mexican culture.
C)the high power distance in Mexico.
D)Nigel's incompetence.

Question 19

Mexicans expect their leaders to:

A)empower them
B)be creative
C)provide answers
D)give them independence

Question 20

____________ power is based on the formal position a person holds,while ___________ is based on friendship and respect.

A)Legitimate;referent
B)Authority;politics
C)Persuasive;negotiation
D)Managerial;personal

Question 21

___________ is one of the influence tactics that rely on all sources of personal power.

A)Pressure
B)Personal appeal
C)Consultation
D)Rational persuasion

Question 22

Using _________ as a source of power will most likely lead to __________.

A)coercive;compliance
B)reward;commitment
C)expert;compliance
D)referent;commitment

Question 23

Team Alpha has developed considerable expertise and has a lot of departments that depend on it to get their job done.Team Alpha' source of power is:

A)centrality
B)lack of substitutability
C)coping with uncertainty
D)legitimate rewards

Question 24

If you are trying to influence your supervisor's decision regarding a project,which would be the most appropriate influence tactic to use?

A)pressure
B)personal appeal
C)consultation
D)rational persuasion

Question 25

The CEO of a company believes that diversity is a very important and strategic issue.She creates a team to make diversity related recommendations and has the team report directly to her on a regular basis.The CEO is using which organizational source of power to assure that the team has power?

A)centrality
B)organicity
C)coping with uncertainty
D)boundary spanning

Question 26

Individuals with _________ power can influence others because they are liked and respected.

A)legitimate
B)referent
C)informational
D)reward

Question 27

The concept of ________________ suggests that teams gain power based on their ability to remove obstacles for others.

A)strategic contingencies
B)shared power
C)empowerment
D)coalition building

Question 28

Which of the following is not one of the ways to help increase the power of teams so that they can be effective?

A)Keep the team away from difficult challenges
B)Make the team central to the mission.
C)Give the team meaningful tasks.
D)Provide the team with access to decision makers.

Question 29

Which of the following is not one of the organizational sources of power?

A)centrality
B)dependency
C)substitutability
D)organicity

Question 30

In order for leaders to get commitment from their followers,they should rely on which of the following two sources of power:

A)legitimate and referent
B)referent and expert
C)expert and reward
D)reward and authority

Question 31

Regarding the use of power,managers in late career stages must:

A)empower others
B)build their network
C)train their replacement
D)let go of power

Question 32

A team leader focuses on assuring that his team members have the latest expertise not available elsewhere in the organization.He is using which organizational source of power to assure that his team has power?

A)centrality
B)organicity
C)lack of substitutability
D)coalition building

Question 33

In early stages of their career,which base of power should young leaders develop?

A)legitimate through power building
B)credibility through expertise
C)reward through access to resources
D)coercion by demonstrating toughness

Question 34

A team that helps others in the organization by providing a service that is key to goal accomplishment will gain power.This is an example of:

A)centrality
B)organicity
C)coping with uncertainty
D)boundary spanning

Question 35

The personal appeal influence tactic is most appropriate to use with _____________.

A)supervisors
B)colleagues
C)subordinates
D)everyone

Question 36

Teams can gain power by reducing uncertainty for others in their organization.Which of the following is not one of the uncertainty reduction methods?

A)gathering information
B)prediction of upcoming changes
C)prevent changes from affecting the organization
D)preventing change from happening

Question 37

The power of celebrities to influence others is based on which source of individual power?

A)legitimate
B)referent
C)informational
D)reward

Question 38

___________ sources of power are particularly important to teams.

A)Personal
B)Individual
C)Legitimate
D)Organizational

Question 39

What challenges do managers in mid careers face regarding power?

A)building credibility
B)sharing power
C)using power ethically
D)giving fair rewards

Question 40

Which one of the following is not one of the influence tactics?

A)control
B)pressure
C)exchange
D)inspiration

Question 41

Employee compliance,flattery,and unwillingness to speak out contribute to a corrupt leader's reliance on ___________.

A)empowerment
B)financial measures
C)coercive methods
D)communication

Question 42

Top executives have access to how many additional sources of power?

A)two
B)three
C)four
D)five

Question 43

Keesha's employees rarely,if ever,disagree with her because they worry about her negative reactions and tantrums.This is an example of which of the factors in the corruption cycle?

A)compliance
B)isolation
C)lack of accountability
D)flattery

Question 44

The key organizational factor in abuse of power is:

A)a decentralized structure
B)the organizational culture
C)the leadership succession plan
D)the training and development plan

Question 45

Which one of the following is a sign of a destructive narcissistic manager?

A)They work alone
B)They don't get promoted
C)They take care of their followers
D)They divide the world between friends and enemies

Question 46

Causes of power corruption fall into two categories.These are:

A)group related and traits
B)individual leader and organizational factors
C)cultural elements and political factors
D)legal and ethical factors

Question 47

Why are evil managers who abuse their power often successful?

A)They have loyal followers.
B)They manage their supervisor well.
C)Overall,they perform better than other managers.
D)They surround themselves with highly competent followers.

Question 48

Whether an organization is a traditional or informal structure,CEOs are strategically located for access to information and resources.This is an example of which of the executive sources of power?

A)distribution of resources
B)control of decision criteria
C)centrality
D)access

Question 49

The underlying theme of empowerment is:

A)delegating all power to employees
B)sharing power with those who need it to perform their job
C)setting goals that everyone can achieve easily
D)centralizing decision making in the team

Question 50

Because of their power,employee compliance,and isolation,leaders in the corruption cycle often:

A)develop bad habits
B)have the inability to make decisions
C)worry about their constituents' reactions
D)get an inflated view of themselves

Question 51

A new executive who brings in his own team and puts people he trusts in key positions is using which source of executive power?

A)distribution of resources
B)control of decision criteria
C)centrality
D)access

Question 52

All but one of the following is a reason why followers comply with their leaders even when they are wrong.

A)desire to ingratiate themselves
B)weakness and incompetence
C)fear of reprisal
D)lack of caring

Question 53

The individual power source of "rewards" is equivalent to which source of top executive power?

A)distribution of resources
B)control of decision criteria
C)centrality
D)access to all levels

Question 54

Which of the following is not a potential solution to top management corruption?

A)Centralized decision making
B)Reducing uncertainty
C)Empowerment
D)Greater accountability

Question 55

What was the attitude of the framers of the U.S.Constitution regarding power?

A)power should not be concentrated
B)leaders should have enough power to do their job
C)democracy is important
D)power is essential to leadership

Question 56

The isolation and flattery that contribute to the corruption cycle often cause leaders to:

A)seek outside input
B)rely more on board of director members
C)learn to make good decisions alone
D)think regular rules do not apply to them

Question 57

Dennis Kozlowski of Typco and Richard Scrushy of HealthSouth are examples of CEOs who:

A)became whistle blowers
B)abused their power
C)took action to correct ethical violations
D)made serious strategic mistakes

Question 58

Abusive and corrupt leaders intimidate their followers into silence and then consider the silence and lack of responsiveness as a sign of their followers' incompetence,therefore asking them even less for input.This is an example of:

A)self-actualization
B)self-fulfilling prophecy
C)the corruption cycle
D)narcissistic destruction

Question 59

Power corruption is primarily due to:

A)corrupt leaders
B)too much power without accountability
C)national culture
D)the board of directors

Question 60

Which one of the following is not an organizational factor that contributes to power corruption?

A)Formal and closed communication.
B)Focus on short-term goals.
C)Performance-based hiring.
D)Centralized decision making.

Question 61

Which of the following is not one of the reasons empowerment tends to be effective?

A)It tends to increase employees' sense of self-efficacy.
B)It allows employees to internalize goals and builds commitment.
C)It provides the leader with delegation training.
D)It brings power where it is needed.

Question 62

In the early part of his career Alan Greenspan relied on which source of power?

A)legitimate
B)reward
C)expert
D)reward

Question 63

Power and authority are synonymous.

Question 64

Top leaders of the Company XYZ have told their managers and employees that they want to implement empowerment.They have decentralized the structures and changed the reward structure.After a few months,they see no change in the leaders' or employees' behaviors.Which organizational empowerment factor did they miss?

A)They did not train leaders and employees.
B)They did not create a positive atmosphere.
C)They did not walk the talk.
D)They set low standards.

Question 65

The employees at Zingerman's Community of Business (ZCoB)are an example of commitment.

Question 66

Research indicates that concentrated power can be detrimental to organizational performance.

Question 67

Examples of the use of empowerment in many organizations show that:

A)empowerment is frustrating to many employees
B)leaders are afraid to give up power
C)empowerment can lead to increased motivation
D)followers are key to empowerment

Question 68

A large majority of today's organizations rely on democratic practices to accomplish their goals.

Question 69

The first step for an organization to start the empowerment process is to:

A)identify the potential blocks to empowerment
B)train leaders
C)train followers
D)set up the right reward structure

Question 70

Which of the following is not one of the organizational factors in empowerment?

A)appropriate selection and training of leaders
B)removing bureaucratic barriers
C)expressing confidence in employees
D)fair policies

Question 71

Power is the ability to influence others effectively.

Question 72

The empirical research on empowerment has found:

A)mixed results for the impact of empowerment
B)that empowerment is an effective and powerful tool
C)empowerment works well across many cultures
D)empowerment works best in collectivistic cultures

Question 73

Power and influence are primarily the domain of formal leaders within organizations.

Question 74

Lin-may is eager to implement empowerment in her organization.She has encouraged her employees,expressed confidence in them,and given them responsibility.She has created a positive emotional atmosphere.What else must she do to make empowerment effective?

A)lower the performance standards.
B)create clear hierarchy for reporting
C)reward employees openly and personally
D)use only teams for decision making

Question 75

Commitment,control,and resistance are the three typical reactions to power and influence.

Question 76

Ricardo Semler,CEO of Semco is an example of:

A)how a corrupt leader can negatively impact an organization
B)the importance of followers
C)the importance of training in successful empowerment
D)how teams can share power with their managers

Question 77

Empowerment can create _________,where the less a leader controls employees,the more likely they are to accept responsibility and control.

A)lower employee standards
B)a system of interdependence
C)a cycle of corruption
D)a self-fulfilling prophecy

Question 78

Which organizational factor contributes to empowerment?

A)appropriate selection and training for leaders
B)appropriate selection and training for employees
C)setting high performance standards
D)removing bureaucratic barriers

Question 79

Power is a necessary component of leadership.

Question 80

The more equal the power distance in a Western culture organization,the higher the performance of the organization.