Deck 10: Developing Leaders

Question 1

All of the following elements make up the core of learning except:

A)willingness to learn
B)ability to learn
C)organizational culture
D)basic knowledge

Answer 1

D

Question 2

________ focuses on education and teaching participants the skills to effectively conduct the day-to-day activities of the individual's role in the organization.

A)Executive development
B)Leader development
C)Leadership development
D)Supervisory and managerial development

Answer 2

Supervisory and managerial development

Question 3

________ is individually focused,taking a more holistic approach to increase self-awareness and provide skills.

A)Executive development
B)Leader development
C)Leadership development
D)Supervisory and managerial development

Answer 3

Leader development

Question 4

All are essential questions to be considered in creating leadership development programs except:

A)How do people learn?
B)How do you influence others for personal gain?
C)What are the key elements of developing leaders?
D)What are the best methods for creating long-term behavioral change?

Question 5

________ targets developing leadership for the organization and frequently highly individualized in nature.

A)Executive development
B)Leader development
C)Leadership development
D)Supervisory and managerial development

Question 6

Southwest Airlines focuses on developing leadership in others and provides opportunities to learn from mistakes.When an employee makes a mistake,supervisors may commonly ask the question;"What will you do differently next time?" Which core element of learning best represented Southwest Airlines?

A)willingness to learn
B)ability to learn
C)supportive organizational culture
D)sufficient development experiences

Question 7

________ involves a relatively permanent increase or change in behavior,knowledge,or skill that comes about because of some experience.

A)Education
B)Development
C)Learning
D)Training

Question 8

________ refers to leader development programs that focus on information about content of leadership and fundamental concepts such as communication,feedback,and contingent rewards.

A)Basic knowledge
B)Personal growth
C)Skill development
D)Creativity

Question 9

Whereas________ addresses the content of the change________ , addresses the process.

A)learning;development
B)development;learning
C)education;learning
D)development;education

Question 10

A willingness to learn requires both:

A)motivation and readiness
B)motivation and education
C)readiness and education
D)readiness and development

Question 11

After several years of making service calls,Joydeep's performance consistently has been below average.He is not responsive to customers' needs.Comments from customers indicate Joydeep is uninterested in his work.Sundar,Joydeep's supervisor,approaches him to participate in a newly created leader development program offered by the organization.Joydeep is not enthusiastic about participating in the program.Which aspect of the core of learning best describes Joydeep?

A)inability to learn
B)ineffective organizational culture
C)insufficient development experiences
D)lack of motivation to learn

Question 12

________ is defined as the 'expansion of a person's capacity to be effective in leadership roles and processes.'

A)Leader education
B)Leader training
C)Leadership seminar
D)Leader development

Question 13

________ is an ongoing,dynamic,long-term change or evolution that occurs because of various learning experiences.

A)Development
B)Training
C)Education
D)Curriculum

Question 14

Managerial and supervisory development primarily focuses on:

A)conducting performance appraisals
B)taking care of employees
C)recruitment and hiring processes
D)coordinating employee disciplinary procedures

Question 15

________ programs focus on self-awareness and understanding of strengths and weakness as well as getting in touch with personal values.

A)Basic knowledge
B)Personal growth
C)Skill development
D)Creativity

Question 16

Rachel has recently been promoted to 'team leader' in the production department.Part of her job is to build models of the mechanical parts her team will use during the next shift.She is frustrated by her below-standard performance.She has asked for help and has observed others doing the task,but still she is slowing down production.This example reflects:

A)lack of a willingness to learn
B)inability to learn
C)ineffective organizational culture
D)insufficient development experiences

Question 17

Whechien was recently hired as a floor manager of a local home garden center.During his first month as manager,he participated in 80 hours of orientation training to become familiar with the policies and procedures of the organization.Which element of the core of learning best represents this example?

A)willingness to learn
B)ability to learn
C)effective informal support
D)sufficient development experiences

Question 18

In 2009, large U.S.companies spent over________ on employee learning development.

A)$25 billion
B)$50 billion
C)$75 billion
D)$125 billion

Question 19

Whereas________ is the expansion of a person's capacity to be effective in leadership roles, focuses on an organization's capacity to get the work done through its many leaders.

A)leadership development;leader development
B)leader development;leadership development
C)leadership education;leader development
D)leader education;leadership training

Question 20

Managerial,leader,leadership,and executive development differ in terms of their focus on ________ and the________ .

A)the person or organization;level or rank in the organization
B)blue or white collar;degree of customization
C)the person or team;level or rank in the organization
D)the person or organization;degree of customization

Question 21

All of the following are criteria for effective leader development programs except:

A)assessment
B)job advancement
C)individual awareness
D)feedback and follow-up

Question 22

Leader development programs that provide parallel learning environments and address different learning styles offer:

A)a combination of tools and methods
B)appropriate assessment and follow-up
C)clearly stated objectives
D)integrated assessment

Question 23

Coaching is a strong method for leader development because it provides leaders with all of the following opportunities except:

A)opportunity for practice
B)feedback on new learning
C)fit and integration
D)rich developmental experience

Question 24

________ refers to the component of the U.S.Army's leadership development model that focuses on self-awareness through clarification of core values such as loyalty,duty,respect,and personal courage.

A)Do
B)Know
C)Be
D)Try

Question 25

All of the following are guidelines for self-awareness training except:

A)clarifying one's values
B)support from the organization
C)seeking new experiences
D)seeking feedback

Question 26

Anne Mulcahy,CEO of Xerox,believes that her ability to handle criticism has been essential to her success.The criteria Anne might likely use as a measure for effective leader training program is:

A)Assessment
B)Individual awareness
C)Challenging experiences
D)Feedback and follow-up

Question 27

Which personality trait is most likely related to one's ability to seek and accept feedback?

A)external locus of control
B)openness to experience
C)emotional stability
D)high Machiavellian

Question 28

When using the________ criteria for leader training,participants must be alerted to the need for change and specific areas they should address so that they are ready to change.

A)assessment
B)individual awareness
C)opportunity for practice
D)challenging experience

Question 29

________ refers to the process of personal reflection and getting feedback from others.

A)Values clarification
B)Assessment
C)Learning
D)Double-loop learning

Question 30

Linking any training program to the organization's strategy and the individuals' jobs is an example of this element of effective training:

A)assessment
B)integration
C)individual awareness
D)feedback

Question 31

Being assigned a new task or job rotation are both examples of which criterion for leader training programs?

A)Assessment
B)Individual awareness
C)Rich and challenging experiences
D)Job advancement

Question 32

Agilent spends considerable resources gauging its top 100 leaders through a comprehensive program whereby leaders are evaluated on business results,capabilities,and potential.Which criteria for effective leader training is best represented in this example?

A)assessment
B)opportunity for practice
C)motivation
D)job advancement

Question 33

The U.S.Army uses a method for leader and leadership development known as:

A)Be,Do,Know
B)Know,Do,Be
C)Be,Know,Do
D)Know,Be,Do

Question 34

________ development programs focus on expanding abilities to think in novel and innovative ways.

A)Basic knowledge
B)Personal growth
C)Skill development
D)Creativity

Question 35

Developmental experiences can be achieved in all of the following ways except:

A)international experience
B)working with a difficult employee
C)rotating to a similar job
D)working with a new project team that is unfamiliar

Question 36

L'Oreal's CEO,Jean-Paul Agon,recommends students "to choose a job that is really exciting,a job that makes them want to get up from their beds every morning and feel happy about going to work." If Jean-Paul created a leader development program,based on this comment,which criteria would he likely use?

A)assessment
B)opportunity for practice
C)fit
D)feedback

Question 37

Self-awareness is a limited method for leader development because it only provides leaders with:

A)rich developmental experience
B)individual awareness
C)opportunity for practice
D)support from the organization

Question 38

________ provide(s)participants with information about their strengths,weaknesses,and information about where they stand in regards to the goals of the leadership program.

A)Assessment
B)Opportunity for practice
C)Feedback and follow-up
D)Support from the organization

Question 39

Which criteria for effective development relate to the culture of the organization?

A)fit and integration
B)assessment
C)opportunity for practice
D)feedback

Question 40

________ focuses on the application of knowledge which included topics such as planning,goal setting,and monitoring.

A)Basic knowledge
B)Personal growth
C)Skill development
D)Creativity

Question 41

Classroom education often includes all of the following except:

A)case studies
B)role playing
C)simulations
D)multimethod feedback

Question 42

The only potential weakness for real experience in leader development criteria is ________ ,which can be easily built in through formal programs or use of existing organizational performance tools.

A)individual awareness
B)feedback on new learning
C)opportunity for practice
D)assessment

Question 43

The rich data provided from multiple sources is ideally suited for providing leaders with:

A)meaningful experiences
B)opportunity for practice
C)support from organization
D)increased awareness

Question 44

360-degree feedback activities are typically part of:

A)coaching relationships
B)feedback intensive programs
C)developmental experiences
D)self-awareness programs

Question 45

The component of the U.S.Army model of leadership development that focuses on knowledge and skills in specific content areas such as technical and interpersonal skills is know as:

A)Do
B)Know
C)Be
D)Try

Question 46

If the culture values________ ,then leader development should focus opportunities on all employees.

A)egalitarianism
B)high power distance
C)action-orientation
D)high communication context

Question 47

Which method of leader development is least likely to be associated with 'support from the organization' and 'fit and integration'?

A)self-awareness
B)experience
C)coaching and mentoring
D)feedback intensive programs

Question 48

Which of the following are not guidelines for establishing productive mentor relationships?

A)find many mentors instead of looking for one person
B)find mentors from senior levels only
C)use informal relationships to provide causal support
D)add mentors as roles and responsibilities change

Question 49

According to 2009 study,______ percent of U.S.corporations offered tuition assistance programs.

A)35
B)60
C)85
D)95

Question 50

Ingersoll-Rand,the global industrial manufacturing company,recently created a partnership with Indiana University to offer a customized MBA program for its executives.The likely method of leader development is:

A)feedback intensive program
B)classroom education
C)outdoor challenges
D)coaching and mentoring

Question 51

The primary goal of classroom education is to:

A)transfer knowledge
B)assess leaders' strengths and weaknesses
C)identify development needs
D)provide opportunities for practice

Question 52

Sally,vice president of human resources,wants to create a development program that will have the greatest likelihood for success in developing necessary knowledge,skills,and abilities among the organization's newly hired managers.If she selected one type of method for leader development that meets the most criteria for these effective programs,which should she select?

A)experience
B)coaching
C)feedback intensive programs
D)outdoor challenges

Question 53

Coaching programs often include all of the following methods for leader development except:

A)opportunity for practice
B)feedback on new learning
C)individual awareness
D)rich developmental experience

Question 54

Whereas ________ involves providing individualized and constructive feedback on someone's performance while focusing on future improvement,________ provides individualized attention with a feedback and future orientation,but tends to be less task specific.

A)mentoring;coaching
B)a feedback intensive program;mentoring
C)coaching;mentoring
D)a feedback intensive program;coaching

Question 55

360-degree feedback typically includes assessment of the leader from all except:

A)self
B)followers
C)peers
D)family members

Question 56

All are factors that contribute to the success of 360-degree feedback programs except:

A)organizational buy-in
B)confidentiality
C)focus on behaviors
D)combined feedback from groups

Question 57

________ satisfies nearly all criteria for effective development.

A)Coaching
B)Experience
C)Mentoring
D)Self-awareness

Question 58

The primary difference in the methods often used for coaching and mentoring programs is that mentoring usually does not include:

A)assessment
B)opportunity for practice
C)support from the organization
D)individual awareness

Question 59

Deanna is interested in creating a leader development program that will give participants a meaningful opportunity to practice their leadership skills in a real life setting.Which method of leader development should she select?

A)self-awareness
B)outdoor challenges
C)coaching
D)feedback-intensive programs

Question 60

Coaching programs are most often used in:

A)executive development programs
B)self-development programs
C)supervisor training programs
D)leader development programs

Question 61

Providing feedback to leaders in high power distance cultures such as________ ,would be uncomfortable,improper,and perhaps even career threatening.

A)Denmark
B)Saudi Arabia
C)the United States
D)Israel

Question 62

Managerial,leader,leadership,and executive development differ in terms of their focus on the person or organization.

Question 63

Leader development focuses on an organization's capability to get the work done through its many leaders.

Question 64

Taken as a whole,there are how many factors that can support leader development?

A)two
B)three
C)four
D)five

Question 65

Leadership scholars widely agree that leaders can improve and develop their leadership skills.

Question 66

Few leader development programs focus on self-awareness and personal growth.

Question 67

All of the following are recommendations for individuals to develop their own leader abilities informally except:

A)be open to new experiences
B)seek feedback
C)have classroom experiences
D)observe others around

Question 68

Mohammed created a feedback intensive program whereby followers offered detailed information about leaders' strengths and limitations.This feedback process deeply offended the leaders believing their careers were being threatened.Which cultural value did Mohammed most likely not consider as he created the program?

A)action-orientation
B)high power distance
C)individualism
D)high context communication

Question 69

One of the fundamental premises of this textbook is that leaders are born and not made.

Question 70

Because the United States has________ ,it is appropriate to create leader development programs with a high degree of exposure to new and challenging situations.

A)tolerance for ambiguity
B)action-orientation
C)high communication context
D)low power distance

Question 71

Vlad implemented an outdoor challenge leader development program designed to provide participants with a new and exciting opportunity to expand their comfort zones and engage in challenging situations.Unfortunately,the event was not successful because he did not account for the culture of the participants.Which cultural value best explains why the event was not successful?

A)high context communication
B)high collectivism
C)tolerance for ambiguity
D)low power distance

Question 72

For individuals to learn,they must be willing to learn and be motivated..

Question 73

Cultures that value________ ,can focus the content of leader development and training on practical matters and hands-on training.

A)action-orientation
B)high communication context
C)tolerance for ambiguity
D)high power distance

Question 74

Leader development may be either generic or customized.

Question 75

Effective leader development programs require all of the following factors except:

A)individual commitment to growth
B)organizational commitment and resources
C)fit between person and organization
D)opportunities for practice

Question 76

Learning addresses the process whereas development focuses on the content of the change.

Question 77

The following is not a potential solution to the challenges that women and members of underrepresented groups face in leader development?

A)single-identity programs
B)developmental relationships
C)supportive networks
D)feedback intensive programs

Question 78

'How people learn' is an important consideration for individuals creating leader development activities.

Question 79

Leadership development focuses on the individual development,whereas leader development focuses on organizational capabilities.

Question 80

Lasting change requires patience and persistence.