Deck 9: Embracing Diversity and Inclusion

Question 1

What are the opposing needs that social psychologist argued are at the core of belonging to a group?

A)to assimilate and be included
B)to assimilate and differentiate
C)to assimilate and be included and to assimilate and differentiate
D)none of these

Answer 1

C

Question 2

The Age Discrimination Act (1974)protects workers over ______ years of age from being discriminated at work because of their age.

A)35
B)40
C)45
D)50

Answer 2

B

Question 3

What is the process where those from different cultures were expected to adapt to and,in many cases,adopt the customs of the majority group?

A)pluralism
B)differentiation
C)inclusion
D)assimilation

Answer 3

D

Question 4

Which of these identities are not protected under the Civil Rights Act (1963)?

A)race
B)sexual orientation
C)religion
D)color

Question 5

Communication style,education,family status,military experience,organization role and level,religion,first language,geographical location,income,work experience,and work style are all considered ______ dimensions of diversity.

A)primary
B)secondary
C)tertiary
D)quaternary

Question 6

What are the core dimensions of diversity?

A)age, ethnicity, gender, and race
B)mental/physical abilities and characteristics
C)sexual orientation
D)all of these

Question 7

______ describes individuals who feel unique and respected but who also feel left out and not a part of the in-group.

A)Exclusion quadrant
B)Differentiation quadrant
C)Assimilation quadrant
D)Inclusion quadrant

Question 8

______ represents people who feel they are insiders and in the organizational in-group but their unique characteristics are not really valued by the organization.

A)Exclusion quadrant
B)Differentiation quadrant
C)Assimilation quadrant
D)Inclusion quadrant

Question 9

According to Schutz (1958),what is the basic human need that everyone experiences in their interpersonal relationships?

A)control, affection, and inclusion
B)affection and inclusion
C)control and inclusion
D)none of these

Question 10

Which metaphor was used when referring to the blending of many into one?

A)salad bar
B)salad
C)melting pot
D)none of these

Question 11

The current approach to diversity acknowledges differences among people and values those difference by ______ them into an organization.

A)assimilating
B)segregating
C)integrating
D)none of these

Question 12

In this chapter,diversity is defined as ______.

A)representation of some groups of individuals
B)incorporating individuals into a group or organization
C)the amount of difference among members of a group or organization
D)valuing differences between groups

Question 13

What year was the Equal Pay Act made into law?

A)1963
B)1964
C)1965
D)1974

Question 14

What time period in which a changing perspective on diversity occurred in the United States does NOT properly match up with the corresponding metaphor?

A)1960s to 1980s - Melting Pot
B)1980s to 1990s - Salad
C)1990s to present - Salad Bar
D)None of these

Question 15

A workplace environment that recognizes the holidays of different cultures without giving up identities,customs,and traditions might be taking this multicultural approach?

A)assimilation
B)differentiation
C)pluralism
D)none of these

Question 16

Inclusion is about the ______ incorporating the opinions of the ______ and giving voice to the people who are seldom heard.

A)majority; minority
B)minority; majority
C)oppressors; oppressed
D)oppressed; oppressors

Question 17

How many components are there to the inclusion framework?

A)one
B)two
C)three
D)four

Question 18

______ describes individuals who feel they belong and are valued for their unique beliefs,attitudes,values,and background.

A)Exclusion quadrant
B)Differentiation quadrant
C)Assimilation quadrant
D)Inclusion quadrant

Question 19

What is the process of incorporating differing individuals into a group or organization?

A)diversity
B)inclusion
C)compromising
D)none of these

Question 20

______ represents individuals in a group or organization who feel left out and excluded; they do not feel a part of things and they do not feel valued.

A)Exclusion quadrant
B)Differentiation quadrant
C)Assimilation quadrant
D)Inclusion quadrant

Question 21

As a leader,both on an individual and organizational,level,how many common barriers can detract from successfully embracing diversity and inclusion?

A)three
B)four
C)five
D)six

Question 22

Which of these statements is an example of systemic discrimination?

A)a job application that asks questions that will infer age of applicant
B)paying male employees more than female employees
C)paid leave time for Christmas but no other religious holiday
D)all of these

Question 23

A board of trustees at a university approve a decision to allow parental leave regardless of gender is an example of what system of inclusion?

A)organizational
B)leadership
C)group
D)interpersonal

Question 24

In looking at the inclusion experience,individuals can ask which of the following questions when looking at feeling respected and valued?

A)Do I let others know I trust and care about them?
B)Do I let others participate in decision-making?
C)Do I let others know I trust and care about them?
D)Do I encourage others to be honest and transparent?

Question 25

In looking at the inclusion experience,individuals can ask which of the following questions when looking at feeling safe?

A)Do I help others feel physically and psychologically safe?
B)Do I help others feel like they are a full member of the group?
C)Do I help others express opposing opinions without fear of negative repercussion?
D)all of these

Question 26

Which of these are examples of inclusion at the leadership level?

A)The city council promotes the installation of a new piece of art that represents the city's historical involvement with slavery.
B)A new employee training program at a call center fosters acceptance of international customers.
C)The manager gives a disgruntled female staff member time to voice her opinions to the predominantly male staff.
D)all of these

Question 27

Practicing the Golden Rule-"Treat others as you would like to be treated yourself"-is at the core of this component of the inclusion experience?

A)feeling safe
B)feeling involved and engaged
C)feeling respected and valued
D)feeling authentic and whole

Question 28

Employees requesting to change benefit policies to better serve the needs of LGBT staff is an example of what system of inclusion?

A)arganizational
B)leadership
C)group
D)interpersonal

Question 29

In looking at the inclusion experience,individuals can ask which of the following questions when looking at feeling influential?

A)Do I help others feel like they are part of our team?
B)Do I treat others like they are a valued group member?
C)Do I let others know they can be completely open with the group?
D)none of these

Question 30

Which of these statements apply to prejudice?

A)a largely fixed attitude held by an individual about another individual that is based on faulty data
B)thought of in the context of race or ethnicity
C)applies in areas such as gender, age, and sexual orientation
D)all of these

Question 31

When an individual labels a group of individuals as the same at the expense of recognizing the uniqueness of each individual,it is called a ______.

A)ethnocentric view
B)prejudice
C)stereotype
D)none of these

Question 32

A manager that recognizes an employee's strengths at editing and organization puts that employee in charge of policy and procedure review for workplace expectations is an example of this component in the inclusion experience:

A)feeling safe
B)feeling involved and engaged
C)feeling respected and valued
D)feeling authentic and whole

Question 33

Which of these apply to privilege?

A)an advantage held by a person that is based on class which gives those who have it power over those who do not
B)an unfair advantage that some people have in comparison to others
C)excludes individuals due to race and puts them at a disadvantage
D)all of these

Question 34

In looking at the inclusion experience,individuals can ask which of the following questions when looking at feeling involved and engaged?

A)Do I treat others as full participants-as insiders?
B)Do I let others to be truly themselves in the group?
C)Do I treat everyone fairly without discrimination?
D)none of these

Question 35

In looking at the inclusion experience,individuals can ask which of the following questions when looking at feeling authentic and whole?

A)Do I give others access to information and resources to do their work?
B)Do I treat others as I would like to be treated myself?
C)Do I allow others to be truly themselves in the group?
D)none of these

Question 36

In looking at the inclusion experience,individuals can ask which of the following questions when looking at diversity is recognized,attended to,and honored?

A)Do I treat everyone fairly without discrimination?
B)Do I let others know I trust and care about them?
C)Do I let others participate in decision-making?
D)Do I treat everyone fairly without discrimination and do I let others know I trust and care about them?

Question 37

What are the levels of systems of inclusion?

A)societal and interpersonal
B)organization and individual
C)leadership and group
D)all of these

Question 38

Which of these are NOT components of the inclusion experience?

A)feeling safe
B)feeling respected and valued
C)feeling in charge
D)feeling authentic and whole

Question 39

Which of these statements do NOT apply to ethnocentrism?

A)The tendency for individuals to place their own group at the center of their observations of others and the world.
B)Judgments we make about others based on previous decisions.
C)The perception that one's own culture is better or more natural than the culture of others.
D)Prevents people from fully understanding or respecting the viewpoints of others.

Question 40

When followers are able to participate in decisions they feel a sense of significance; they feel ______,which allows them to affect the process,to feel alive,to feel influential.

A)small
B)useful
C)agency
D)organized

Question 41

Pluralism means people of all races,classes,religions,and backgrounds can coexist in one society.

Question 42

When an individual is in a staff meeting and others listen to his or her ideas,this is an example of feeling safe within the components of the inclusion experience.

Question 43

There are four common barriers that can hinder diversity and inclusion.

Question 44

Privilege is a result of hard work,competence,and experience.

Question 45

Ferdman's Diversity at Work: The Practice of Inclusion addressed the four Components of Inclusion Experience.

Question 46

When patterns of discriminatory behavior,policies,or practices become a part of an organization and continue to perpetuate disadvantage to those being discriminated against it has become ______.

A)systemic
B)integral
C)requisite
D)inseparable

Question 47

The inclusion framework underscores that differentiation focuses primarily on people's differences and assimilation focuses primarily on people's connectedness to the whole.

Question 48

The tendency for individuals to place their own racial or cultural group at the center of their observations is known as ______.

A)ethnocentrism
B)alienation
C)prejudice
D)differentiation

Question 49

The inclusion framework looks at an individual's sense of belongingness and the individuals' sense of value towards one's uniqueness.

Question 50

Which of the following is not a barrier to embracing diversity and inclusion?

A)privilege
B)stereotypes
C)pluralism
D)ethnocentrism

Question 51

______ focuses on recognizing differences and ______ is concerned with embracing those differences.

A)Diversity; ethnocentrism
B)Diversity; inclusion
C)Inclusion; diversity
D)Privilege; stereotyping

Question 52

During the early years of diversity the focus was on ______.

A)righting the wrongs
B)accepting and celebrating differences
C)creating inclusive organizations
D)none of these

Question 53

In embracing diversity and inclusion,leaders must ______.

A)address the barriers of prejudice, ethnocentrism, stereotypes, and privilege within an organization
B)take a critical look at their own biases
C)address the barriers of prejudice, ethnocentrism, stereotypes, and privilege within an organization; and take a critical look at their own biases
D)none of these

Question 54

Vincent believes that all fans of his school's biggest football rival are loud,rude,and obnoxious.Vincent's beliefs are ______.

A)ethnocentric
B)stereotyping
C)privileged
D)none of these

Question 55

An advantage held by a person or group that is based on age,race,ethnicity,gender,class,or another cultural dimension,which gives those who have it power over those who do not is known as ______.

A)ethnocentrism
B)prejudice
C)stereotype
D)privilege

Question 56

A fixed attitude,belief,or emotion held by an individual about another individual or group that is based on faulty or unsubstantiated data is otherwise known as ______.

A)ethnocentrism
B)prejudice
C)stereotype
D)privilege

Question 57

The Systems of Inclusion: A Multilevel Analytic Framework allowed for inclusion to occur at the societal level and work its way down to the individual as well as from the individual back up to the societal level.

Question 58

Which generation is more likely to focus on the unique experiences of individuals,teamwork,and collaboration than issues of justness,in diversity?

A)Millennial
B)Boomers
C)Gen X
D)The Greatest Generation

Question 59

The primary dimensions of diversity are more powerful and less changeable,while the tertiary dimensions can change,are less visible,and less influential in how they impact our lives.

Question 60

As Myers (2012)aptly suggests,inclusion is about "being invited to the party" and diversity is about "being asked to dance."

Question 61

Define Stereotype as a barrier to diversity and inclusion.Analyze how it can be harmful as well as useful.

Question 62

In looking at Ethnocentrism,in what ways can it be a major obstacle to effective leadership?

Question 63

Identify the six key components of the experience of inclusion and give examples of ways in which you can practice each component.

Question 64

Define Privilege as a barrier to diversity and inclusion.Give an example of privilege that you do not have.Give an example of privilege that you personally have.

Question 65

Give examples for each quadrant of the Inclusion Framework:

Question 66

As the first component to the Inclusion Experience,explain the importance of Feeling Safe:

Question 67

In what ways do the primary and secondary dimensions of diversity differ?

Question 68

In the early years of the change in workplace diversity,what were the ways in which the federal government focused on discrimination and fairness?

Question 69

List the levels provided by Ferdman's Systems of Inclusion from the top to the bottom and choose one level to provide an example in the workforce:

Question 70

Analyze the Leadership Snapshot of Ursula Burns specifically looking at how Xerox addressed issues of inclusion of women in the workforce.