Exam 9: Embracing Diversity and Inclusion

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Analyze the Leadership Snapshot of Ursula Burns specifically looking at how Xerox addressed issues of inclusion of women in the workforce.

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Burns, who is African American, was recruited by Xerox in 1980 as part of its summer minority internship program, said that back then the diversity efforts then "didn't extend to gender."
It was through a woman's caucus group that Xerox management learned women one obstacle in women obtaining and retaining top positions in its manufacturing divisions were the rigid hours of shift schedules. These schedules made it difficult for women who were also primary caregivers to their children to work in manufacturing. Executives learned that "women weren't dumb in manufacturing, they need more flexibility" than the company allowed them, says Burns (Solman, 2014).
Xerox rose to dominance as maker of copy machines, but watched that market shrivel with competition from digital imaging. As a result, Xerox dramatically changed its business model. It is now in the business of client services and has become more globally oriented. In doing so, the company found that its suppliers, customers and partners came from diverse cultures, backgrounds and experiences. In order to be able to connect with them, Xerox had to connect with the diversity within its own ranks.

The inclusion framework looks at an individual's sense of belongingness and the individuals' sense of value towards one's uniqueness.

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In embracing diversity and inclusion,leaders must ______.

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Vincent believes that all fans of his school's biggest football rival are loud,rude,and obnoxious.Vincent's beliefs are ______.

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Privilege is a result of hard work,competence,and experience.

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An advantage held by a person or group that is based on age,race,ethnicity,gender,class,or another cultural dimension,which gives those who have it power over those who do not is known as ______.

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A board of trustees at a university approve a decision to allow parental leave regardless of gender is an example of what system of inclusion?

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The tendency for individuals to place their own racial or cultural group at the center of their observations is known as ______.

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A workplace environment that recognizes the holidays of different cultures without giving up identities,customs,and traditions might be taking this multicultural approach?

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What are the levels of systems of inclusion?

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In looking at the inclusion experience,individuals can ask which of the following questions when looking at feeling involved and engaged?

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In looking at Ethnocentrism,in what ways can it be a major obstacle to effective leadership?

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During the early years of diversity the focus was on ______.

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As a leader,both on an individual and organizational,level,how many common barriers can detract from successfully embracing diversity and inclusion?

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Which of the following is not a barrier to embracing diversity and inclusion?

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As the first component to the Inclusion Experience,explain the importance of Feeling Safe:

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When an individual labels a group of individuals as the same at the expense of recognizing the uniqueness of each individual,it is called a ______.

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The Systems of Inclusion: A Multilevel Analytic Framework allowed for inclusion to occur at the societal level and work its way down to the individual as well as from the individual back up to the societal level.

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Define Stereotype as a barrier to diversity and inclusion.Analyze how it can be harmful as well as useful.

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A manager that recognizes an employee's strengths at editing and organization puts that employee in charge of policy and procedure review for workplace expectations is an example of this component in the inclusion experience:

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