Deck 10: Preparing and Delivering Business Presentations

Question 1

Whiteboards are recommended when you want to ________.

A) encourage the audience to collaborate and create content
B) encourage the audience to listen and look carefully
C) communicate complex material that people need to look at carefully
D) provide a demonstration
E) present lengthy content that cannot easily be seen in slide form

Answer 1

A
Explanation:

Question 2

Jane needs to create a presentation to teach her coworkers how to work with the new database system. This means that her presentation will be ________.

A) informational
B) persuasive
C) instructional
D) collaborative
E) anecdotal

Answer 2

C
Explanation: C) When the purpose of your presentation is for your audience to know how to do something, it is an instructional presentation.

Question 3

Which of the following is considered part of analyzing your setting?

A) What do the key players care about?
B) What are the needs and interests of your audience?
C) How far do you need to move your audience before they act?
D) Will you be using your own computer to present slides ?
E) Who are the key players?

Answer 3

D
Explanation: D) The question "Will you be using your own computer to present slides and other visuals, or will you need to use equipment that is already in the room?" is considered while analyzing the settings of the presentation.

Question 4

The more specific your objective, ________.

A) the more difficult it will be to create an effective presentation
B) the more time it will take to create an effective presentation
C) the longer your presentation will need to be to be effective
D) the easier it will be to create an effective presentation
E) the less persuasive your presentation will be

Question 5

For most business presentations, the main message should ________.

A) never include a solution to the problem discussed in the presentation as that needs to be discussed at the end
B) never include audience concerns
C) lead your audience to the intended outcome
D) not highlight what the audience will gain from the presentation
E) take the presenter's rather than the audience's point of view

Question 6

Which of the following mediums is most appropriate if you want to encourage your audience to collaborate, interact, and create content?

A) slides
B) podcasts
C) document cameras
D) video conference
E) flipcharts

Question 7

Which of the following statements is true regarding the use of a document camera during a presentation?

A) It encourages the audience to collaborate, interact, and create content.
B) It helps in communicating complex material that people need to look at carefully.
C) It is typically used while presenting to a small audience in a small room.
D) It is typically used while presenting to a distant audience accessible by computer technology.
E) It can be used to share content that is not in electronic form.

Question 8

Susanna wants to make a demonstration during her presentation and she also wants to share some content with her audience which is not available in the electronic form. In this situation, which of the following would be the most appropriate medium?

A) podcasts
B) props
C) document cameras
D) video
E) flipcharts

Question 9

The first step in the process of designing slide presentations is ________.

A) organizing the content
B) developing a template
C) identifying the type of presentation
D) creating a storyboard
E) creating handouts

Question 10

Which of the following tools is most likely to be used during a presentation if the content to be presented is lengthy and cannot easily be seen in slide form?

A) podcast
B) document camera
C) handout
D) whiteboard
E) flipchart

Question 11

Which of the following mediums would be appropriate for Jasper's presentation?

A) podcasts
B) flipcharts
C) props
D) slides
E) document cameras

Question 12

If a presentation requires the audience to discuss the pros and cons of outsourcing work as opposed to hiring an intern, the presentation will be ________.

A) informational
B) persuasive
C) instructional
D) collaborative
E) anecdotal

Question 13

If a slide deck makes "stand-alone sense," then it means that the slide deck ________.

A) is comprehensible only for those people who have prior knowledge of the topic
B) includes every word the presenter plans to say
C) requires the presence of the presenter standing there to explain the slides
D) requires supporting documents like handouts for it to be understood
E) can be understood by anyone who reads it without the benefit of the presenter

Question 14

Max is going to make a presentation to his boss regarding a flex-time schedule. Max knows that his boss does not accept arguments based solely on employee happiness or satisfaction.
Which of the following would be the best approach for Max?

A) During the presentation, Max should stress that in a recent company survey, the majority of employees were found to be in favor of a flex-time schedule.
B) During the presentation, Max should emphasize that work/life balance is one of the biggest issues facing corporate America today.
C) During the presentation, Max should relate anecdotal evidence from other companies that have implemented a flex-time schedule, showing how it has improved the lives of several individual employees.
D) During the presentation, Max should provide research which shows that flex-time scheduling is directly related to increased productivity and decreased employee turnover.
E) During the presentation, Max should give personal testimony as to how much it would improve Max's life if the flex-time schedule were to be implemented.

Question 15

Which of the following mediums is recommended as appropriate when you're presenting to a distant audience accessible by computer technology and want the presentation to be available for them at a later time?

A) flipcharts
B) podcasts
C) whiteboards
D) props
E) document cameras

Question 16

Which of the following is a question that you need to answer to successfully analyze your audience?

A) What is the main concern of the presentation?
B) Who are the key players?
C) Will you be standing and presenting the slides?
D) How quickly can you complete the presentation?
E) Can you embed video within your presentation?

Question 17

If the intended outcome of your presentation is for your audience to approve funding for a new teleconferencing hardware and software, then your presentation is ________.

A) informational
B) persuasive
C) instructional
D) collaborative
E) anecdotal

Question 18

Which of the following mediums of presentations is most likely to be used when the presenter wants to communicate complex material that people need to look at carefully?

A) podcasts
B) flipcharts
C) slides
D) props
E) document cameras

Question 19

Hugh is asked to come up with a feasible solution for the increasing attrition in the organization and he has to explain his solution with the help of a presentation. Which of the following is true regarding the main message in Hugh's presentation?

A) It should not highlight what the audience will gain from the solution suggested in the presentation.
B) It must not highlight the solution that he has arrived at.
C) It must discuss all other problems in the organization along with attrition.
D) It should consider the audience's viewpoint.
E) It should just suggest the solutions and not lead the audience to accepting it.

Question 20

When you deliver a business presentation, ________.

A) you are limited to only one medium
B) you should never embed video or audio files with your slides
C) mixing several medium options is not recommended, as this will likely confuse your audience
D) you can combine multiple options to best serve your purpose, audience, content, and setting
E) you should not include more than two medium options

Question 21

The end of a presentation is ________ the beginning.

A) as important as
B) less important than
C) far more important than
D) insignificant compared to
E) required to be less memorable than

Question 22

Because the conclusion is the last thing the audience hears, it may be the first thing the audience remembers days or weeks after your presentation. This is called the ________.

A) belief bias
B) ambiguity effect
C) confirmation bias
D) recency effect
E) focusing effect

Question 23

Audiences easily get lost and bored if they cannot anticipate the twists and turns the presentation may take. To avoid this, the presenter should ________.

A) open the presentation with a genuine question
B) establish a rapport with the audience at the beginning of the presentation
C) mention the audience benefits at the end of the presentation
D) provide a framework for the presentation during the opening of the presentation
E) open the presentation with a an anecdote

Question 24

While giving a presentation about proposed changes to the curriculum, you divide the changes as changes to the kindergarten, changes to the first grade, and changes to the second grade. Which of the following patterns of organizing a presentation is illustrated in this scenario?

A) conceptual order
B) component parts
C) chronological order
D) problem/solution
E) question/answer

Question 25

You have prepared a presentation about a new program that you wish to have implemented. You are planning to deliver it to various audiences within your company.
Which of the following benefits would be the best to emphasize when you find out that the principal decision maker in your audience has sent out a memo urging cost-cutting measures just a few days ago?

A) Implementing this program will help us progress toward the company's long-term technology initiative.
B) Implementing this program will better enable employees to complete their assignments and increase employee morale.
C) Implementing this program will raise the prestige of the company in the eyes of the media and consequently the general public.
D) Implementing this program will decrease the amount of time that is spent on routine paperwork.
E) Implementing this program will eradicate the financial losses currently incurred due to duplicated effort of employees.

Question 26

A(n) ________ is a very short story, usually a true one, that can bring a subject to life.

A) citation
B) anecdote
C) quotation
D) message headline
E) paraphrase

Question 27

Which of the following is NOT a way to motivate your audience to care about your proposal?

A) telling them that you will solve their problem
B) addressing a need for change
C) identifying an opportunity that they can take advantage of
D) specifying a way in which your audience will benefit
E) explaining how the topic is valuable to you

Question 28

Starting a presentation with a(n) ________ can be risky.

A) fact
B) anecdote
C) quotation
D) question
E) statistic

Question 29

Which of the following would be the most effective way to begin a presentation on implementing a new training program?

A) Our current training system is not up to par.
B) Are you aware that our training system is outdated?
C) Three out of every five employees are not sufficiently prepared for their jobs by our current training system.
D) I remember my first job. I went through a couple of days of training and then was ready to go and do my work.
E) Training is very important to the success of our company.

Question 30

Cassie is putting together a standalone presentation. Which of the following criteria should be satisfied by this presentation?

A) Cassie's slide deck needs to be very comprehensive and include every word Cassie is planning to say.
B) Cassie must create slides that can be understood by the audience only with the help of a presenter.
C) Cassie must not include an agenda slide.
D) Cassie must include message headlines summarizing the key point of each slide.
E) Cassie must include all the material on a single slide.

Question 31

Benita organizes her presentation by grouping the content under key sections, such as four reasons, five steps, or three options. Which of the following methods of organizing the content is being used by Benita?

A) component parts
B) chronological order
C) conceptual order
D) questions/answers
E) categorization

Question 32

Which of the following statements is true regarding starting a presentation with a question?

A) It is the least risky way of starting the presentation.
B) The question asked at the beginning of the presentation must always be a genuine question that you'd actually like your audience to answer.
C) Asking a question is not a recommended way to establish rapport with your audience.
D) The question immediately involves your audience.
E) The question asked at the beginning of the presentation should never be a rhetorical question.

Question 33

Which of the following is a goal of the opening of a presentation?

A) establishing rapport with the audience
B) analyzing the requirements of the audience
C) identifying the tools that will be needed to be used during the presentation
D) presenting information using patterns
E) visualizing the outcome of the presentation

Question 34

Anne is trying to get a sense of the overall structure of her slide presentation. She sketches headlines and ideas for the body of the slides on some Post-it notes, rearranging them as necessary. Anne is creating a(n) ________ for her presentation.

A) storyboard
B) template
C) slide master
D) animation
E) dot leader

Question 35

Kyle is preparing a presentation about why the company should switch to a new operating system. He organizes his content by listing the seven reasons for the switch, in order of least importance to greatest importance. Kyle ________.

A) should have ordered the reasons from greatest importance to least importance
B) should have listed the reasons in a chronological order in which they occurred in the company
C) is including more points within a category than is recommended for this organizational pattern
D) is appropriately following the opportunity/action pattern
E) needs to add at least two more reasons to appropriately use the categorization pattern

Question 36

Once you know the organization of your content, you can begin outlining it as a series of slides by creating a ________.

A) dot leader
B) header
C) marker
D) footer
E) storyboard

Question 37

Which of the following is a function of the conclusion of your presentation?

A) get your audience's attention
B) establish rapport with your audience
C) motivate your audience to care about your presentation
D) preview the organization of your presentation
E) make clear what your audience's action steps are

Question 38

The concept of ________ comes from the film industry, and it helps you see the big picture of the presentation before you get too involved in creating individual slides.

A) animations
B) a storyboard
C) a slide deck
D) message headlines
E) standalone presentation

Question 39

Dexter is delivering a presentation on a new project that is perceived as risky by some members of his audience. He opens his presentation with the following words: "Nothing ventured, nothing gained." This is an example of capturing attention by ________.

A) stating a fact
B) telling an anecdote
C) quoting a familiar saying
D) asking a question
E) sharing a secret

Question 40

You have prepared a presentation about a new program that you wish to have implemented. You are planning to deliver it to various audiences within your company.
Which of the following benefits would be the best to emphasize when your primary audience is from the human resources department?

A) Implementing this program will help us progress toward the company's long-term technology initiative.
B) Implementing this program will better enable employees to complete their assignments and increase employee morale.
C) Implementing this program will raise the esteem of the company in the eyes of the media and consequently the general public.
D) Implementing this program will enable the company to complete the projects at lower costs.
E) Implementing this program will eradicate the financial losses currently incurred due to duplicated efforts of employees.

Question 41

If someone asks a question that you cannot answer, ________.

A) never say "I don't know"
B) dismiss the question saying that you will answer it later
C) don't be afraid to say "I don't know"
D) maintain your credibility by trying to bluff your way around the question
E) dismiss the question as irrelevant to avoid having to admit that you don't know

Question 42

In business presentations, when presenting as a team, ________.

A) everyone on the team must participate equally in the presentation
B) avoid introducing the next presenter
C) interrupt immediately if a teammate forgets to mention a point
D) practice transitions from person to person
E) be prepared to present your own slides only

Question 43

Sam needs to decrease the size of his presentation files, as they are currently too large for sending by email. Which of the following would be the best way for him to do so?

A) turning on "fast saves"
B) compressing his pictures
C) deleting all slides from the presentation
D) dragging images into PowerPoint so that they become embedded objects
E) removing all images, pictures, and graphics

Question 44

Which of the following guidelines should be followed to use your voice effectively during a presentation?

A) Speak to the front, rather than the back, of the room because it will help you adjust your volume.
B) Modulate your voice.
C) Avoid speaking slowly, especially at the beginning of the presentation.
D) Avoid pausing intentionally.
E) Maximize the use of verbal tics.

Question 45

Rob sees an effective slide in a presentation created by a coworker on behalf of the organization. The next time Rob has to deliver a presentation, he remembers that slide and wants to use it. In this situation he should ________.

A) not use the slide, as doing so would violate his coworker's copyright
B) not use the slide, as doing so would be unethical
C) use the slide, without having to acknowledge the source
D) use the slide, only if he purchases a license to do so
E) use the slide, and ensure that he includes a citation

Question 46

Your colleague Anita previews for you the slides she created for an upcoming presentation. You notice that she used slide animations on almost every slide. What advice would you give her?

A) Animations are engaging and should be used anywhere possible on your slides.
B) Animations are not necessary but fun so you should squeeze them in as much as possible.
C) Animation should be used only to reveal bullet points one at a time.
D) Animation is encouraged only when it helps your audience better understand your point.
E) Animation trivializes your concepts and should not be used in serious presentations.

Question 47

In the context of designing slides, for which of the following is a bullet point layout inappropriate?

A) the four steps in a manufacturing process
B) several examples of how a problem is manifesting itself
C) a paragraph describing the functioning of a piece of equipment
D) a list of possible solutions to a problem
E) the top three reasons for implementing a new process

Question 48

A slide master ________.

A) is a word processing tool
B) enforces consistency in your visual elements
C) saves you time but runs the risk of inconsistent formatting
D) is useful as it allows you to cut and paste the formatting from one slide to the next
E) is a network-security related software

Question 49

Which of the following terms refers to the documents distributed to the audience during or after a presentation?

A) handouts
B) memorandums
C) codicils
D) whitepapers
E) meeting minutes

Question 50

Which of the following guidelines should be followed for creating a template that supports effective visual communication?

A) Use dramatic color gradations on backgrounds.
B) Use highly ornate dingbats as bullets.
C) Avoid including slide numbers.
D) Avoid templates with decorative, nonfunctional graphics.
E) Use arrows as bullets.

Question 51

John is nervous about an upcoming presentation, and asks you for advice.
Which of the following would NOT be a good last minute tip to give to John?

A) When you get to the meeting space, greet your audience and try to get used to talking with them.
B) If you're feeling stressed, use relaxation techniques to focus your mind.
C) If you choose a technology that requires low light, start speaking with the lights off so as not to have to turn them down later and unsettle your audience.
D) If possible, start your presentation before projecting any visuals, to connect with your audience before moving onto your slides.
E) Remove keys or loose change or anything else from your pockets that can jingle when you move and distract yourself and/or your audience.

Question 52

The question-and-answer session with the audience during your presentation ________.

A) helps you build your credibility by demonstrating your expertise and openness
B) is not an effective way to make your presentation interactive
C) does not allow you to deflect or address your audience's criticism
D) undermines and trivializes the important parts of your presentation
E) does not allow you to emphasize and expand on important points

Question 53

Anne includes detailed text of her speech for the presentation on the slides, so that she can use it as her "speaking script." This is ________.

A) a good idea, as this will give her the fluency required for the presentation
B) a good idea, since it will help her audience to focus on her presentation
C) a good idea, as white spaces on slides are undesirable
D) a poor idea, because this layout will let the audience know what Anne is going to say even before she begins her presentation
E) a poor idea, since the audience can absorb more if the slides contain less information

Question 54

During a presentation, which of the following is most likely to be true regarding a Q & A session?

A) It makes your presentation less interactive.
B) It does not allow you to express your expertise in the area.
C) It does not allow a chance to emphasize and expand important points.
D) It invariably leads to increased criticism and objections.
E) It may make the presenter nervous if required to speak spontaneously.

Question 55

In terms of body language, during a presentation you should ________.

A) avoid making eye contact with anybody in the audience
B) keep your hands in your pockets
C) select just a couple of people in the front of the audience and maintain eye contact with these people only
D) stand in one position and avoid moving
E) smile

Question 56

________ are visual effects that control when and how elements appear on your slides while you present.

A) Dot leaders
B) Animations
C) Storyboards
D) Slide masters
E) Hyperlinks

Question 57

John is nervous about an upcoming presentation, and asks you for advice.
What advice will you give him regarding how to position himself during the presentation?

A) If there's a podium, stand behind it to give yourself a feeling of security and superiority.
B) It's a good idea to use a large desk to create a barrier between you and your audience.
C) Don't walk around using a remote control as this will confuse your audience.
D) If you are using a projector, try to walk between the screen and the projector's light.
E) Clear space around equipment so you can walk around with ease and approach the audience.

Question 58

During a presentation, smiling ________.

A) is frowned upon
B) projects energy
C) is universally encouraged for both the speaker and the audience, regardless of cultural context
D) tenses up your facial muscles
E) makes it more likely that your audience will argue with you

Question 59

During a presentation, pausing intentionally ________.

A) indicates that something new is coming
B) should never be done because it hampers the flow of your presentation
C) prevents your audience from processing information
D) is discouraged, as it distracts the audience
E) increases the incidence of "ers" and "ums"

Question 60

In which of the following situations is a hyperlink least likely to be used?

A) to access a detailed appendix slide containing information your audience might ask
B) to launch a slide from another presentation
C) to move linearly through your presentation, without any detours
D) to link to a website you discuss in your presentation
E) to present the slides in your presentation out of order

Question 61

While creating a presentation, you should use highly ornate dingbats and arrows as bullets.

Question 62

During a presentation, if you want to communicate complex material that people need to look at carefully, use a flipchart.

Question 63

Light backgrounds work best for presentations intended to be read on a computer, projected in a small or well-lit room, or printed for your audience.

Question 64

The material used for presentation and the presentation style are determined independent of the setting of the presentation.

Question 65

A business presentation always emerges from a specific business question.

Question 66

In visual aid presentations, the speaker's words carry the main story of the presentation and the slides primarily provide illustration and backup.

Question 67

Presentation experts often recommend that you limit your number of main points in a presentation (or bullet points on a slide) to a maximum of two, Miller's Magical Number, based on influential research by George Miller.

Question 68

A slide master is a presentation editing tool that allows you to apply design features to all of your slides in that file.

Question 69

A ________ is recorded without an audience, posted on a website or a social media site such as YouTube or Vimeo, and distributed through website or social media links.

A) slide
B) webcast
C) web post
D) seminar
E) podcast

Question 70

Research shows that information relevant to the audience's goals and intentions is especially attention-getting.

Question 71

During a presentation, do not restrict yourself to using only slides.

Question 72

In your presentation slides, you should use dramatic color gradations on backgrounds.

Question 73

In the case of a standalone presentation, the slides should include every word you plan to say.

Question 74

Once you know the organization of your content, you can begin outlining it as a series of slides by creating a storyboard.

Question 75

Employers consider oral communication to be the most important skill for a new hire.

Question 76

If you want your audience to know why the database is currently sluggish and understand how the adjustments being made will lead to better processing times, then your presentation is collaborative.

Question 77

Analyzing your audience helps you develop content.

Question 78

During a question-and-answer session, while answering a question, ________.

A) avoid summarizing the question
B) avoid being defensive or dismissive
C) look only at the person who asked the question
D) avoid breaking the question into parts even if it is complex
E) if you don't know the answer, make up the answer

Question 79

A standalone presentation should not include an agenda slide.

Question 80

The end of a presentation should be impactful, but it is not as important as the beginning.