Deck 7: Innovation and Change: Part B

Question 1

The same techniques for managing innovation work equally as well after technological discontinuities as during periods of incremental change.

Answer 1

False
What works well when managing innovation after technological discontinuities doesn't work well when managing innovation during periods of incremental change (and vice versa).

Question 2

The General Electric workout is a special kind of:

A) activity-oriented change
B) results-driven change
C) generational change
D) vision-driven change
E) resources-driven change

Answer 2

B

Question 3

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

A) unfreezing
B) organizational dialogue
C) change definition
D) incremental change
E) change mentoring

Answer 3

A

Question 4

The first stage of organizational decline is:

A) crisis
B) inaction
C) blinded
D) faulty action
E) dissolution

Question 5

Resistance to change results from organizational factors, such as the absence of promotion guidelines, bonuses, and praise.

Question 6

Patterns of innovation over time that can create sustainable competitive advantage are called:

A) innovation maps
B) organization development
C) results-driven change
D) innovation streams
E) cyclical inventions

Question 7

Which of the following approaches is aimed at changing large systems, small groups, or individuals?

A) General Electric workout
B) the functional approach to change
C) organizational development
D) results-driven change
E) Lewin's change synthesis

Question 8

The __________ approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

A) compression
B) milestones
C) dialectical
D) generational
E) prototypical

Question 9

Which of the following is NOT one of the components of creative work environments?

A) challenging work
B) group compensation
C) freedom
D) supervisory encouragement
E) organizational encouragement

Question 10

A technology __________ begins with the "birth" of a new technology and ends when that technology reaches its limits and "dies" as it is replaced by a newer, substantially better technology.

A) process
B) pattern
C) cycle
D) hierarchy
E) continuum

Question 11

According to John Kotter's analysis of the errors managers make when leading change, the first and potentially most serious of these errors is:

A) not establishing a great enough sense of urgency
B) declaring victory too soon
C) not anchoring changes in the corporation's culture
D) not removing obstacles to the new vision
E) a poorly designed organizational mission