Deck 18: Industrial organizational Psychology

Question 1

Human factors psychologists are most likely to focus on which of the following?

A) redesigning machinery so it is easier on the body
B) organizational culture
C) designing job training, test validation and interviewing
D) legal issues including discrimination in the workplace

Answer 1

redesigning machinery so it is easier on the body

Question 2

Which of the following is NOT a content area of interest in human factors psychology?

A) redesigning machinery so it is easier on the body
B) legal issues including discrimination in the workplace
C) modifying a display so the user can more quickly gather information
D) changing the positions of the controls on machinery to reduce accidents

Answer 2

legal issues including discrimination in the workplace

Question 3

Most researchers and practitioners in industrial/organizational psychology agree

A) money is the sole source of motivation for workers
B) what is valued from work varies from person to person
C) seeking recognition and prestige is the major reason people work
D) what a person wants from work is not as important as what the person can provide

Answer 3

what is valued from work varies from person to person

Question 4

The branch of psychology concerned with human behavior in the work environment is:

A) industrial and organizational psychology
B) community psychology
C) psychophysiological psychology
D) employee relations psychology

Question 5

Which of the following is one of the areas in which industrial/organizational psychologists would assist organizations?

A) designing better school curricula
B) performing psychotherapy
C) motivating employees
D) studying the learning process

Question 6

Dr.Carver works for a manufacturing company changing the designs of machinery so workers can work more quickly,but also safely.Dr.Carver is most likely a practitioner of

A) industrial psychology
B) human factors psychology
C) social psychology
D) organizational psychology

Question 7

One area of content interest in industrial psychology is

A) organizational culture
B) redesigning machinery so it is easier on the body
C) work motivation
D) employee training

Question 8

Which of the following is NOT one of the areas in which industrial/organizational psychologists would assist organizations?

A) combating safety problems
B) performing psychotherapy
C) motivating employees
D) hiring the best workers

Question 9

With which of the following statements would an industrial and organizational psychologist most likely disagree?

A) what is valued from work differs from person to person
B) work is an important part of life for most people
C) money is the sole source of motivation for workers
D) work provides many of the things people need and value

Question 10

Organizational psychologists are most likely to focus on

A) test validation
B) designing more efficient workplaces
C) designing safer work places
D) organizational culture

Question 11

Assume one of your friends is interested in working in the corporate world,helping companies find ways of motivating their employees.You should suggest your friend look into studying

A) employee relations psychology
B) community psychology
C) psychophysiological psychology
D) industrial and organizational psychology

Question 12

Which branch of industrial and organizational psychology deals with the "how-to" side of I/O psychology including how to select individuals for the right positions,how to train them,and how to compensate them?

A) industrial psychology
B) human factors psychology
C) social psychology
D) organizational psychology

Question 13

The majority of industrial/organizational psychologists work either in

A) government or industry
B) academia or industry
C) industry or consulting firms
D) government or universities

Question 14

With which of the following statements would an industrial and organizational psychologist most likely agree?

A) what a person wants from work is not as important as what the person can provide
B) seeking recognition and prestige is the major reason people work
C) part of a supervisor's job is to determine what employees value
D) money is the sole source of motivation for workers

Question 15

Which of the following is NOT a content area of interest in industrial psychology?

A) employee selection
B) designing more efficient school curriculums
C) job evaluation
D) test validation

Question 16

Which of the following is not one of the three specialty areas of I/O psychology?

A) social psychology
B) human factors psychology
C) industrial psychology
D) organizational psychology

Question 17

Which branch of industrial and organizational psychology is concerned with how employees are integrated into the work environment from both emotional and social perspectives?

A) industrial psychology
B) human factors psychology
C) social psychology
D) organizational psychology

Question 18

Dr.Sanchez works for a corporation helping find the most effective means of hiring good employees who will be productive and stay with the company.Dr.Sanchez is most likely a practitioner of

A) industrial psychology
B) human factors psychology
C) social psychology
D) organizational psychology

Question 19

Which of the following is NOT a content area of interest in organizational psychology?

A) designing safer work places
B) organizational culture
C) increasing job satisfaction
D) reducing job stress

Question 20

Which branch of industrial and organizational psychology examines the ways in which work,systems,and system features can be designed or changed to most effectively correspond with the capabilities and limitations of individuals,often with a focus on the human body?

A) industrial psychology
B) human factors psychology
C) social psychology
D) organizational psychology

Question 21

The primary professional organization for I/O psychologists is

A) APA
B) SIOP
C) APS
D) SRCD

Question 22

The first step in the personnel selection process is

A) the recruitment of the employee
B) the actual personnel selection
C) the assessment of applicants
D) the determination of the important duties of the job

Question 23

The Critical Incident Technique

A) determines the exact cause of an incident leading to a workplace injury
B) assess the degree of discriminatory behavior in the workplace
C) discriminates between excellent and poor behavior for someone performing a job
D) examines the risks of injury when using different types of production equipment

Question 24

The most widely used technique for assessment of applicants during the selection process is the

A) job analysis
B) integrity test
C) interview
D) personality test

Question 25

Standardized tests used during the selection process that are intended to predict respondents honesty are known as

A) job analysis
B) integrity tests
C) unstructured interviews
D) personality tests

Question 26

A structured interview

A) is neither a reliable nor valid measure
B) can be constructed to be reliable and valid
C) can be reliable but is never capable of being valid
D) can be valid but is never capable of being reliable

Question 27

If a test used to screen job applicants is an accurate measure of what it is designed to measure,then the test has

A) job analysis
B) validity
C) correlation
D) reliability

Question 28

The process by which new members are absorbed into the culture of an organization is

A) organizational enrichment
B) job satisfaction
C) organizational socialization
D) work efficacy

Question 29

If you wanted a method that would discriminate between excellent and poor behavior for someone performing a job,you would select the

A) Q-test
B) Critical Incident Technique
C) Work Preference Cardsort
D) MMPI

Question 30

Which of the following is the most accurate statement concerning organizational culture?

A) organizational culture may be modified over time by influential leaders
B) organizational culture is highly resistant to the failures of an organization
C) organizational culture has little influence on worker morale
D) organizational culture is irrelevant when seeking a job

Question 31

Practicing I/O psychology requires

A) only an associate's degree
B) only a bachelor's degree
C) an additional two to five years beyond the bachelor's degree
D) a Ph.D.

Question 32

Two or more employees who have common goals,pursue tasks that are interdependent,and work within specific requirements and rules are known as a

A) work culture
B) work team
C) workforce
D) colleague pattern

Question 33

The process organizations use to identify potential employees for a job is

A) training
B) education
C) identification
D) recruitment

Question 34

The name of the comprehensive,detailed,and flexible set of job descriptions in I/O psychology which can be accessed on the Internet is

A) I*Net
B) O*Net
C) I/O*Net
D) Job*Net

Question 35

The shared assumptions,beliefs,values,and customs of the people in an organization is called

A) organizational culture
B) work norm
C) work role
D) organizational efficacy

Question 36

Research indicates that employees recruited through inside sources such as employee referrals

A) tend to hold their jobs longer than those recruited through outside sources
B) exhibit poorer job performance than those recruited through outside sources
C) are less satisfied with their work than those recruited through outside sources
D) are more disruptive than those recruited through outside sources

Question 37

Work teams

A) must have an appointed leader
B) increase absenteeism
C) decrease quality of life
D) may informally affect socialization

Question 38

Which of the following events helped encourage the development of personnel psychology during its early years?

A) Sir Francis Galton's development of the first intelligence test
B) use of intelligence tests during the first world war
C) the industrial revolution of the 1900's
D) research into employee attitudes and their effect on productivity at Western Electric Co.

Question 39

The first step in the personnel selection process is called

A) testing
B) recruitment
C) selection decision
D) job analysis

Question 40

Which piece of legislation prohibits discrimination based on race,color,religion,sex,and national origin?

A) Title VII of the Civil Rights Act of 1964
B) The Americans with Disabilities Act
C) EEOC
D) BFOQ

Question 41

If there is a good match between a person's characteristics and the characteristics of the place of employment,it is

A) likely the employee will be happy
B) beneficial only for the employee
C) beneficial only for the employer
D) not likely the employee will be happy

Question 42

An important subfield of human factors psychology which focuses on the capabilities and limitations of the human body is

A) reinforcement theory
B) job enrichment theory
C) ergonomics
D) psychophysics

Question 43

In I/O psychology

A) practitioners usually work from the employers perspective
B) information from one subfield is usually sufficient to deal with an issue
C) information from more than one subfield may be needed to deal with an issue
D) practitioners usually work from the employees perspective

Question 44

Behaviors that go beyond what is formally expected by an organization are technically know as

A) normative citizenship behaviors
B) continuance citizenship behaviors
C) affective citizenship behaviors
D) organizational citizenship behaviors

Question 45

____ leaders have high ethical standards,inspire motivation,are intellectually stimulating,and show individual consideration.

A) Charismatic
B) Emotional
C) Transformational
D) Emancipator

Question 46

Which of the following would be representative of off-the-job training?

A) job rotation
B) a lecture on safety
C) mentoring
D) an apprenticeship

Question 47

Volunteering to form a company softball team would be an example of a(n)

A) normative citizenship behavior
B) continuance citizenship behavior
C) affective citizenship behavior
D) organizational citizenship behavior

Question 48

Job satisfaction is typically evaluated through the use of

A) interviews
B) questionnaires
C) personality tests
D) projective tests

Question 49

Two of the most widely studied work attitudes are?

A) job satisfaction and employee pay
B) job satisfaction and organizational commitment
C) organizational commitment and goal setting
D) goal setting and employee pay

Question 50

Which type of commitment consists of an employee's emotional attachment to the organization?

A) normative commitment
B) continuance commitment
C) affective commitment
D) emancipatory commitment

Question 51

Which of the following would not be representative of on-the-job training?

A) job rotation
B) a lecture on safety
C) mentoring
D) an apprenticeship

Question 52

I/O psychologists

A) usually work from the employers perspective
B) never integrate the subfields
C) often have expertise in more than one subfield
D) usually work from the employees perspective

Question 53

The positive or negative emotions associated with a job specifically form

A) work motivation
B) goal-setting
C) job enrichment
D) job satisfaction

Question 54

Which type of commitment results when an employee remains with a company because of the high cost of losing organizational membership?

A) normative commitment
B) continuance commitment
C) affective commitment
D) emancipatory commitment

Question 55

Which subfield of human factors psychology would perform tasks such as designing an employee workstation to allow rapid work with minimal stress on the body?

A) reinforcement theory
B) job enrichment theory
C) ergonomics
D) psychophysics

Question 56

Intentional behaviors on the part of an employee that are viewed as contrary to the organization's legitimate interests are referred to as

A) organizational withdrawal
B) discontinuance behaviors
C) counterproductive behaviors
D) behavioral withdrawal

Question 57

Calling in sick to go fishing would be an example of

A) organizational withdrawal
B) discontinuance behavior
C) nonefficacious behavior
D) behavioral withdrawal

Question 58

Which type of commitment is based on feelings of obligation to the organization?

A) normative commitment
B) continuance commitment
C) affective commitment
D) emancipatory commitment

Question 59

If there is a good match between a person's characteristics and the characteristics of the place of employment,it is

A) beneficial for both the employee and employer
B) beneficial only for the employee
C) beneficial only for the employer
D) not beneficial for either party

Question 60

Behaviors employees use to avoid their work are referred to as

A) organizational withdrawal
B) discontinuance behaviors
C) counterproductive behaviors
D) behavioral withdrawal