Deck 14: Planning Presentations
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Deck 14: Planning Presentations
1
A compelling preview helps the audience listen to the whole presentation.
True
Explanation: The beginnings of your presentations and speeches are critical.Audience members who do not know you well often form quick impressions about you and your message.Even people who know you fairly well generally decide quickly if your message is important to them,so your preview is a chance to convince them early on to pay attention throughout.
Explanation: The beginnings of your presentations and speeches are critical.Audience members who do not know you well often form quick impressions about you and your message.Even people who know you fairly well generally decide quickly if your message is important to them,so your preview is a chance to convince them early on to pay attention throughout.
2
Slides that have visible white space seem skimpy and give the presentation an unprofessional appearance.
False
Explanation: In order to design your presentation slides for ease of processing,use plenty of white space.White space is effective for borders and between items and text on slides;it provides an uncluttered appearance.
Explanation: In order to design your presentation slides for ease of processing,use plenty of white space.White space is effective for borders and between items and text on slides;it provides an uncluttered appearance.
3
The use of high-contrast backgrounds and colors in your slides causes eye fatigue and makes it harder for the audience to process the content.
False
Explanation: In order to design your presentation slides for ease of processing,use high-contrast backgrounds and colors.Make sure backgrounds do not obscure text.For dark text,use light backgrounds.For light text,use dark backgrounds.
Explanation: In order to design your presentation slides for ease of processing,use high-contrast backgrounds and colors.Make sure backgrounds do not obscure text.For dark text,use light backgrounds.For light text,use dark backgrounds.
4
While designing slides,use bold,italics,and other formatting features to make key phrases or key components in figures stand out.
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5
You should avoid seeking the help of public relations specialists when developing a high-stakes presentation because they will make it too slick or glib.
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6
The higher the knowledge level of your listeners,the more presentation time you should spend informing them.
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7
Presentations should always use analytical appeals rather than emotional appeals.
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8
It is important to ensure that your slides are the primary focal point throughout your presentation.
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9
Because Eduardo's presentation is entertaining and filled with jokes,the typos in his slides are considered negligible errors.
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10
Because slides are now electronic,presenters should use as many as possible.
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11
When using a story line approach to business presentations,the stories should connect facts with people and their business goals.
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12
The main purpose of including true stories in presentations is to entertain.
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13
Reinaldo's first task in planning his presentation is to identify the two or three key messages he wants to convey.
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14
Professionals with green motivational value systems are most attracted to action-oriented and results-oriented language and logic.
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15
Presentations put a spotlight on speakers,providing them with the opportunity to build credibility.
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16
While reviewing your presentation,it is important to seek feedback from colleagues and clients before and after your presentation.
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17
Delivering an excellent business presentation is as easy as speaking.
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18
In order to design your presentation slides for ease of processing,limit the amount of information on any given slide.
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19
Starting a presentation by telling the story of your company is usually effective at capturing audience attention and providing helpful background.
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20
When planning a business presentation,the last step in Antwan's planning should be to gain a deeper understanding of the needs of his audience.
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21
Which of the following actions during a speech is most likely to result in your audience judging you as caring?
A) having two or three well-developed takeaway messages
B) being honest about the sources of your information
C) showing that you clearly know what you are talking about
D) offering your views transparently
E) showing that you are interested in the needs of your audience
A) having two or three well-developed takeaway messages
B) being honest about the sources of your information
C) showing that you clearly know what you are talking about
D) offering your views transparently
E) showing that you are interested in the needs of your audience
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22
Which of the following is most likely to result in your audience judging you as having character?
A) having two or three well-developed takeaway messages
B) basing your recommendations on facts
C) showing that you clearly know what you are talking about
D) offering your views transparently
E) showing that you are interested in the needs of your audience
A) having two or three well-developed takeaway messages
B) basing your recommendations on facts
C) showing that you clearly know what you are talking about
D) offering your views transparently
E) showing that you are interested in the needs of your audience
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23
If you specifically want your presentation to appeal to professionals with a blue motivational value system,you should focus on
A) discussing immediate goals.
B) using relationship-centered terms.
C) using dispassionate,precise language.
D) emphasizing the bottom-line measures of performance.
E) using "I" language.
A) discussing immediate goals.
B) using relationship-centered terms.
C) using dispassionate,precise language.
D) emphasizing the bottom-line measures of performance.
E) using "I" language.
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24
Sam works for a LGBTQI magazine and has created a presentation to try and convince the company it can save money by using reader created art instead of paying for stock photos.She will be presenting her ideas to the executive committee.Based on her idea,which person should she focus on?
A) the senior copyeditor
B) the marketing director
C) the production manager
D) the design director
E) the human resources director
A) the senior copyeditor
B) the marketing director
C) the production manager
D) the design director
E) the human resources director
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25
Which of the following is true of kinesthetic learners?
A) They need PowerPoint slides rich in images to learn best.
B) They make up the largest percentage of the population.
C) They learn best from illustrations an simple diagrams.
D) They need breaks about every 20 minutes.
E) They make up about 40 percent of the population.
A) They need PowerPoint slides rich in images to learn best.
B) They make up the largest percentage of the population.
C) They learn best from illustrations an simple diagrams.
D) They need breaks about every 20 minutes.
E) They make up about 40 percent of the population.
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26
The beginning of your presentation is critical because
A) it helps gain audience buy-in on specific actions.
B) it helps you identify the key decision makers in your audience.
C) it helps you understand your audience members' chief concerns.
D) audience members form quick impressions about you and your message during this time.
E) audience members are more willing to take some type of risk during this time.
A) it helps gain audience buy-in on specific actions.
B) it helps you identify the key decision makers in your audience.
C) it helps you understand your audience members' chief concerns.
D) audience members form quick impressions about you and your message during this time.
E) audience members are more willing to take some type of risk during this time.
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27
One of the first tasks to accomplish when developing a presentation is to
A) understand the needs of your audience.
B) gather content for an effective review.
C) use headings to create a storyboard.
D) develop effective slides.
E) apply the story line approach.
A) understand the needs of your audience.
B) gather content for an effective review.
C) use headings to create a storyboard.
D) develop effective slides.
E) apply the story line approach.
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28
Which of the following belongs in the preview of a presentation?
A) a positioning statement
B) supporting material
C) a call to action
D) a personalized case study
E) a recap of the message
A) a positioning statement
B) supporting material
C) a call to action
D) a personalized case study
E) a recap of the message
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29
Which of the following is related to the final step in the AIM planning process?
A) applying the story line approach to your presentation
B) analyzing your audience to make sure you are addressing their needs
C) deciding how to speak to the audience in a way that is appealing and easy to follow
D) developing your message to focus on the key takeaway concepts
E) identifying key facts and conclusions related to your topic
A) applying the story line approach to your presentation
B) analyzing your audience to make sure you are addressing their needs
C) deciding how to speak to the audience in a way that is appealing and easy to follow
D) developing your message to focus on the key takeaway concepts
E) identifying key facts and conclusions related to your topic
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30
Enrique is giving a presentation to convince his managers that offering yoga classes at work will improve productivity because it will help employees clear their minds.Which of the following aspects of his presentation shows that he is trying to include kinesthetic learners?
A) He has several photographs of the activities the class will do.
B) He has a slide that lists bulleted points giving the benefits of yoga.
C) He has practiced speaking in a confident,clear voice.
D) He asks the audience to stand and do a simple yoga pose.
E) He has practiced with a colleague to make sure his voice carries sufficiently.
A) He has several photographs of the activities the class will do.
B) He has a slide that lists bulleted points giving the benefits of yoga.
C) He has practiced speaking in a confident,clear voice.
D) He asks the audience to stand and do a simple yoga pose.
E) He has practiced with a colleague to make sure his voice carries sufficiently.
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31
Which of the following is true of auditory learners?
A) They learn best from illustrations and simple diagrams.
B) They need gestures and metaphors in order to learn.
C) They believe emotion is best conveyed through voice.
D) They need breaks about every 20 minutes.
E) They make up about 20 percent of the population.
A) They learn best from illustrations and simple diagrams.
B) They need gestures and metaphors in order to learn.
C) They believe emotion is best conveyed through voice.
D) They need breaks about every 20 minutes.
E) They make up about 20 percent of the population.
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32
Because Jerri's manager has a hub motivational system (MVS),she should focus on using language that is
A) option-oriented.
B) action-oriented.
C) results-oriented.
D) characterized by precision.
E) relationship-centered.
A) option-oriented.
B) action-oriented.
C) results-oriented.
D) characterized by precision.
E) relationship-centered.
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33
Which of the following is true of visual learners?
A) They like text-based PowerPoint slides.
B) They enjoy gestures and metaphors.
C) They dislike PowerPoint slides rich in images and figures.
D) They learn best from group activities or hands-on activities.
E) They make up the smallest proportion of the population.
A) They like text-based PowerPoint slides.
B) They enjoy gestures and metaphors.
C) They dislike PowerPoint slides rich in images and figures.
D) They learn best from group activities or hands-on activities.
E) They make up the smallest proportion of the population.
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34
Haruo conducts some preliminary audience analysis and finds that seniors at retirement communities know very little about the Internet,which is crucial to selling his product.Since he wants to convince them to subscribe to a social media website that they and their families can easily use to interact,Haruo will likely need to adjust his sales presentation to
A) involve them in his presentation.
B) eliminate bulleted and numbered lists from his slides.
C) use only emotional appeals in his presentation.
D) include multiple anecdotal stories that highlight his company.
E) spend more presentation time informing the audience.
A) involve them in his presentation.
B) eliminate bulleted and numbered lists from his slides.
C) use only emotional appeals in his presentation.
D) include multiple anecdotal stories that highlight his company.
E) spend more presentation time informing the audience.
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35
Kojin works for a social media website that caters to senior adults and allows them to engage with their families over the Internet for a small subscription.Currently,the company has focused on retirement communities,but Kojin thinks they would get more subscribers by focusing on seniors who live by themselves.He should prepare a presentation for senior staff that focuses primarily on influencing which member of the company?
A) the editorial director
B) the design director
C) the security director
D) the marketing director
E) the human resources director
A) the editorial director
B) the design director
C) the security director
D) the marketing director
E) the human resources director
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36
For your presentation to be effective,you must summarize your ______ and reemphasize them several times.
A) key takeaway messages
B) supporting details
C) attention-getters
D) examples and evidences
E) rhetorical questions
A) key takeaway messages
B) supporting details
C) attention-getters
D) examples and evidences
E) rhetorical questions
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37
The main aim of your presentation is to draw support and
A) prove how confident you are as a public speaker.
B) influence key decision makers in your audience.
C) involve your audience as little as possible.
D) analyze the motivational value systems.
E) understand the various types of learners in your audience.
A) prove how confident you are as a public speaker.
B) influence key decision makers in your audience.
C) involve your audience as little as possible.
D) analyze the motivational value systems.
E) understand the various types of learners in your audience.
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38
Which of the following is related to the first step in the AIM planning process?
A) constructing your message to focus on the key takeaway concepts
B) analyzing your audience to make sure you are addressing their needs
C) developing your ideas by identifying the key facts and conclusions related to your topic
D) providing supporting points for key concepts throughout the message
E) applying the story line approach to your presentation
A) constructing your message to focus on the key takeaway concepts
B) analyzing your audience to make sure you are addressing their needs
C) developing your ideas by identifying the key facts and conclusions related to your topic
D) providing supporting points for key concepts throughout the message
E) applying the story line approach to your presentation
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39
If you specifically want your presentation to appeal to professionals with a green motivational value system,you should focus on
A) discussing immediate goals.
B) using relationship-centered terms.
C) using dispassionate,precise language.
D) blatantly appealing to emotion.
E) stressing the benefits to different stakeholders.
A) discussing immediate goals.
B) using relationship-centered terms.
C) using dispassionate,precise language.
D) blatantly appealing to emotion.
E) stressing the benefits to different stakeholders.
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40
The preview of a presentation should generally include a(n)
A) example of the PREP method.
B) personalized case study.
C) attention-getter.
D) recap of the message.
E) call to action.
A) example of the PREP method.
B) personalized case study.
C) attention-getter.
D) recap of the message.
E) call to action.
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41
Stan begins his presentation about a new type of spreadsheet software by showing managers how one of its highly innovative features works.What type of attention-getter is this?
A) a rhetorical question
B) an intriguing statistic
C) a dramatic demonstration
D) an unexpected exercise
E) a testimonial or quotation
A) a rhetorical question
B) an intriguing statistic
C) a dramatic demonstration
D) an unexpected exercise
E) a testimonial or quotation
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42
Ellis gives a presentation to propose that his company,Ingenius Inc. ,eliminate its traditional departments and replace them with flexible teams that will allow employees to move from project to project as needed.He decides to use the PREP method of justifying this position.Which of the following is an example of the second step in the method?
A) He describes another company in their industry that has benefited from using the system he is urging Ingenius to adopt.
B) He cites two studies that analyze the positive effects that adopting the flexible team system has on productivity.
C) He closes by reiterating his position and summarizing the benefits he thinks Ingenius,Inc.will gain from adopting a flexible team system.
D) He explains that,with the current structure,employees in one department may be underutilized while other departments are overtaxed.
E) He clearly states that he favors a reorganization that eliminates departments in favor of flexible teams.
A) He describes another company in their industry that has benefited from using the system he is urging Ingenius to adopt.
B) He cites two studies that analyze the positive effects that adopting the flexible team system has on productivity.
C) He closes by reiterating his position and summarizing the benefits he thinks Ingenius,Inc.will gain from adopting a flexible team system.
D) He explains that,with the current structure,employees in one department may be underutilized while other departments are overtaxed.
E) He clearly states that he favors a reorganization that eliminates departments in favor of flexible teams.
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43
Khandi gives a presentation to advocate that her employer,Let-Us,Ltd. ,which offers services such as personal shopping and event planning to assist busy professionals,expand its offerings to include dog walking.Which of the following sentences is a call to action that Khandi might use at the end of her presentation?
A) Many people view their pets as substitute children who have equal status to other family members.
B) Studies show that most pet owners feel guilty for leaving the animals alone too long while they are at work.
C) For all these reasons,I propose we hire three dog walkers and begin offering this service by year's end.
D) Most dogs need 30 to 60 minutes of exercise a day,but the average dog gets much less than that.
E) Did you know that the number of households with pets is increasing?
A) Many people view their pets as substitute children who have equal status to other family members.
B) Studies show that most pet owners feel guilty for leaving the animals alone too long while they are at work.
C) For all these reasons,I propose we hire three dog walkers and begin offering this service by year's end.
D) Most dogs need 30 to 60 minutes of exercise a day,but the average dog gets much less than that.
E) Did you know that the number of households with pets is increasing?
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44
You ask your coworker Darren to review your slides for a presentation,and he has trouble recognizing the most important ideas.To fix this,what will you change?
A) You should limit your text to five words per line and three to four lines per slide.
B) You should use bold or italics to highlight key ideas.
C) You should choose dark backgrounds and text colors.
D) You should include a compelling image every few slides.
E) You should make sure your charts are large and spread over several slides.
A) You should limit your text to five words per line and three to four lines per slide.
B) You should use bold or italics to highlight key ideas.
C) You should choose dark backgrounds and text colors.
D) You should include a compelling image every few slides.
E) You should make sure your charts are large and spread over several slides.
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45
What is the purpose of an overview?
A) to broaden the message enough to accommodate everyone's interests
B) to provide examples,illustrations,analogies,and quotations to support the main point
C) to identify the key decision makers in your audience
D) to provide a recap of the key messages
E) to show how your audience will benefit from the idea you are proposing
A) to broaden the message enough to accommodate everyone's interests
B) to provide examples,illustrations,analogies,and quotations to support the main point
C) to identify the key decision makers in your audience
D) to provide a recap of the key messages
E) to show how your audience will benefit from the idea you are proposing
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46
Jamal begins his presentation on supplemental insurance by telling a dramatic story about an employee who was able to keep his home because of having such insurance.What type of attention-getter is this?
A) a rhetorical question
B) a vivid example
C) a testimonial
D) an intriguing statistic
E) a challenge
A) a rhetorical question
B) a vivid example
C) a testimonial
D) an intriguing statistic
E) a challenge
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47
Sarah has created a presentation to convince the executives at Sit Happens dog care,a regional chain of full service dog boutiques,to include behavioral training in employee interactions with canine clients.It hits every mark but one: it is difficult to visually distinguish key points from the rest of the slides.As a trusted colleague,which suggestion might you give her to improve her presentation for ease of processing?
A) She should have only sixty lines of text for every slide.
B) She should not keep a margin of white space as a border on every slide.
C) She should use 28-point fonts for titles and 18-point fonts for body text.
D) She should put key ideas in the middle of paragraphs in plain text.
E) She should use dark purple for the background and black for the text.
A) She should have only sixty lines of text for every slide.
B) She should not keep a margin of white space as a border on every slide.
C) She should use 28-point fonts for titles and 18-point fonts for body text.
D) She should put key ideas in the middle of paragraphs in plain text.
E) She should use dark purple for the background and black for the text.
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48
Which of the following is the last step of the PREP method of justifying your views in a presentation?
A) restating your position
B) providing reasons
C) giving an example
D) stating your position
E) providing evidence
A) restating your position
B) providing reasons
C) giving an example
D) stating your position
E) providing evidence
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49
If Chieko created a preview that only had pertinent statistics and an appealing statement,what did she forget to include?
A) an attention-getter
B) a positioning statement
C) an overview
D) a call to action
E) a takeaway
A) an attention-getter
B) a positioning statement
C) an overview
D) a call to action
E) a takeaway
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50
Which of the following is a purpose of a positioning statement?
A) to provide a recap of the key messages
B) to demonstrate value to the audience
C) to identify the key decision makers in your audience
D) to broaden the message enough to accommodate everyone's interests
E) to provide examples,illustrations,analogies,and quotations to support the main point
A) to provide a recap of the key messages
B) to demonstrate value to the audience
C) to identify the key decision makers in your audience
D) to broaden the message enough to accommodate everyone's interests
E) to provide examples,illustrations,analogies,and quotations to support the main point
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51
In order to design your slides to facilitate ease of processing
A) limit your text to ten words per line.
B) provide as much information as possible on every slide.
C) use at least one compelling image on every slide.
D) use complex charts for complex information.
E) use at least three different fonts on every slide.
A) limit your text to ten words per line.
B) provide as much information as possible on every slide.
C) use at least one compelling image on every slide.
D) use complex charts for complex information.
E) use at least three different fonts on every slide.
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52
You and your coworker Cho sit through a presentation that Cho laughingly describes as "death by PowerPoint." When you discuss the presentation afterward,you can think of only one thing the presenter did correctly.Which of the following characteristics of the presentation helped rather than hindered ease of processing?
A) using low-contrast backgrounds and colors
B) providing as much information as possible on every slide
C) using 10-point fonts for body text
D) eliminating most white space
E) using simple charts and diagrams
A) using low-contrast backgrounds and colors
B) providing as much information as possible on every slide
C) using 10-point fonts for body text
D) eliminating most white space
E) using simple charts and diagrams
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53
The majority of your presentation should be devoted to
A) urging the audience to take action.
B) capturing the audience's attention.
C) summarizing your conclusion.
D) entertaining your audience.
E) expressing and supporting your views.
A) urging the audience to take action.
B) capturing the audience's attention.
C) summarizing your conclusion.
D) entertaining your audience.
E) expressing and supporting your views.
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54
Which of the following components in a presentation is analogous to the body portion of written documents?
A) the preview
B) the overview
C) the view
D) the review
E) the attention-getter
A) the preview
B) the overview
C) the view
D) the review
E) the attention-getter
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55
Which of the following components in a presentation is analogous to the introduction in written documents?
A) the preview
B) the call to action
C) the view
D) the review
E) the storyboard
A) the preview
B) the call to action
C) the view
D) the review
E) the storyboard
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56
What is one of the purposes of the preview in a presentation?
A) to provide examples,illustrations,analogies,and quotations to support the main point
B) to identify the key decision makers in your audience
C) to broaden the message enough to accommodate everyone's interests
D) to generate interest among the audience
E) to gain buy-in on specific actions
A) to provide examples,illustrations,analogies,and quotations to support the main point
B) to identify the key decision makers in your audience
C) to broaden the message enough to accommodate everyone's interests
D) to generate interest among the audience
E) to gain buy-in on specific actions
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57
Which of the following is the first step of the PREP method of justifying your views in a presentation?
A) restating your position
B) providing reasons
C) giving an example
D) stating your position
E) providing evidence
A) restating your position
B) providing reasons
C) giving an example
D) stating your position
E) providing evidence
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58
Arundhati opens up his presentation with his two takeaway messages and a statement that frames them both in appealing terms.What did he forget to include in the preview of his presentation?
A) a positioning statement
B) an attention-getter
C) a call to action
D) a list of benefits
E) a demonstration of value
A) a positioning statement
B) an attention-getter
C) a call to action
D) a list of benefits
E) a demonstration of value
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59
Vicki begins her presentation on vacation policy by asking,"Have you ever been so busy that you couldn't take all your vacation time in a given year?" What type of attention-getter is this?
A) a rhetorical question
B) a vivid example
C) a dramatic demonstration
D) an unexpected exercise
E) a challenge
A) a rhetorical question
B) a vivid example
C) a dramatic demonstration
D) an unexpected exercise
E) a challenge
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60
Khandi gives a presentation to advocate that her employer,Let-Us Ltd. ,which offers services such as personal shopping and event planning to assist busy professionals,expand its offerings to include dog walking.She decides to use the PREP method of justifying this position.Which of the following is an example of the third step in the method?
A) She cites a personal services company in another city that increased its business by adding dog walking to its services.
B) She describes how busy professionals view their pets as family members,almost like children.
C) She reiterates her position that adding dog walking to the company's services would increase business.
D) She explains that many professionals feel guilty that their schedules do not allow them to give their pets enough attention.
E) She opens by clearly proposing that Let-Us,Ltd.add dog walking to its list of services for busy professionals.
A) She cites a personal services company in another city that increased its business by adding dog walking to its services.
B) She describes how busy professionals view their pets as family members,almost like children.
C) She reiterates her position that adding dog walking to the company's services would increase business.
D) She explains that many professionals feel guilty that their schedules do not allow them to give their pets enough attention.
E) She opens by clearly proposing that Let-Us,Ltd.add dog walking to its list of services for busy professionals.
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61
Which of the following is a guideline to follow while reviewing a presentation for effectiveness?
A) Make sure that your preview takes up the majority of your presentation time.
B) Put compelling pictures or simple charts on every slide.
C) Double-check every aspect of your supplementary materials.
D) Put all your information on the slides so you can just read them aloud.
E) Make sure that you start by telling the story of your company.
A) Make sure that your preview takes up the majority of your presentation time.
B) Put compelling pictures or simple charts on every slide.
C) Double-check every aspect of your supplementary materials.
D) Put all your information on the slides so you can just read them aloud.
E) Make sure that you start by telling the story of your company.
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62
Discuss how to conclude a presentation with an effective review.
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63
Briefly describe the PREP method for effective communication during presentations.
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64
As you review your presentation,which of the following should you ask yourself to determine how factual you've been?
A) Does the message offend or pressure in any way?
B) Have I fully disclosed information that colleagues,customers,or consumers should expect to receive?
C) Have I made recommendations to colleagues,customers,and consumers that are in their best interests?
D) Would a neutral observer consider my communication respectful?
E) Have I carefully considered various interpretations of my data?
A) Does the message offend or pressure in any way?
B) Have I fully disclosed information that colleagues,customers,or consumers should expect to receive?
C) Have I made recommendations to colleagues,customers,and consumers that are in their best interests?
D) Would a neutral observer consider my communication respectful?
E) Have I carefully considered various interpretations of my data?
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65
Explain the process of reviewing presentations for fairness and effectiveness.
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66
What is a positioning statement? Explain its purpose.
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67
Pavel is using the story line approach in his presentation.He says that the coffee shop chain he works for faces the challenge of improving its customer service orientation.After telling the story of a sandwich chain that trained its workers in a particular customer service approach,he says,"Within six months,their complaints dropped by half,and their customer satisfaction increased by 18 percent." What aspect of a business story does that statement represent?
A) the plot
B) the setting
C) the characters
D) the resolution
E) the moral or lesson
A) the plot
B) the setting
C) the characters
D) the resolution
E) the moral or lesson
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68
Give the four key components to using a storyline approach when creating a presentation and define each of them.
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69
Briefly list everything that the preview of a presentation should contain and accomplish.
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70
Explain the process of identifying a few takeaway messages while planning presentations.
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71
Pavel is using the story line approach in his presentation.He says that the coffee shop chain he works for faces the challenge of improving its customer service orientation.After describing a sandwich chain that is similar to his company in size and target market,he explains the specific approach to training that the sandwich chain implemented in order to improve customer service.What aspect of a business story does his explanation about the training program represent?
A) the plot
B) the setting
C) the characters
D) the resolution
E) the moral or lesson
A) the plot
B) the setting
C) the characters
D) the resolution
E) the moral or lesson
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72
Stories in presentations should typically last for
A) less than 20 seconds.
B) 30 seconds to one minute.
C) three to five minutes.
D) five to ten minutes.
E) 15 to 20 minutes.
A) less than 20 seconds.
B) 30 seconds to one minute.
C) three to five minutes.
D) five to ten minutes.
E) 15 to 20 minutes.
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73
In order to conduct a thorough audience analysis,what questions should you answer to the degree possible?
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74
Explain the various approaches that facilitate ease of processing while designing slides.
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75
Pavel is using the story line approach in his presentation.He says that the coffee shop chain he works for faces the challenge of improving its customer service orientation and presents the goal of improving the customer satisfaction rating from 80 percent to more than 95 percent.What aspect of a business story does this represent?
A) the plot
B) the setting
C) the characters
D) the resolution
E) the moral or lesson
A) the plot
B) the setting
C) the characters
D) the resolution
E) the moral or lesson
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76
Briefly describe how to present to people with the various motivational value systems.
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