Deck 7: Traditional Training Methods

Question 1

Successful O-J-T programs are based on the principles of _____________.

A)behavior modeling
B)social learning theory
C)reinforcement theory
D)information processing theory

Answer 1

B

Question 2

The lecture method

A)emphasizes trainee involvement and feedback.
B)has the advantage of being highly conducive to the transfer of learning via identical elements theory.
C)can be supplemented with other techniques to make it more sensory appealing and to address different learning styles more.
D)is best for team training that calls for small group learning.

Answer 2

C

Question 3

All of the following are true regarding role play except ________

A)outcomes depend upon the emotional reactions of other trainees.
B)role play provide trainees with detailed situational information.
C)debriefing is a critical part of role play.
D)interpersonal responses are the major focus.

Answer 3

B

Question 4

Which training method does not belong with the other three?

A)Experiential learning
B)Apprenticeships
C)Behavior modeling
D)Case studies

Question 5

An apprenticeship

A)is an approach to learning a trade or craft that allows learners a work-study opportunity for pay.
B)typically includes a guaranteed job at the completion of the apprenticeship.
C)are used more in the United States than any other country.
D)results in individuals learning a wide range of skills that can be applied to a number of jobs.

Question 6

The use of video in training

A)allow trainer to review,slow down,or speed up the lesson,which allows flexibility.
B)is expensive and relatively inflexible.
C)often does not achieve the intended objectives.
D)suffers from the problems of inconsistency and lack of appeal to the trainees.

Question 7

All of the following except ___________ are characteristics of effective modeling.

A)key behaviors are clearly presented
B)each key behavior is repeated
C)a review of key behaviors is presented
D)models are similar in age to trainees

Question 8

Which of the following training methods is a major component of behavior modeling and gives trainers flexibility in customizing training sessions?

A)O-J-T
B)Self-directed learning
C)Simulations
D)Videos

Question 9

All of the following except __________ are disadvantages of apprenticeships.

A)limited access for minorities and women
B)no guarantee jobs will be available when the program is completed
C)employers may feel apprenticeship training is too narrow
D)apprentices are usually working full-time during the program

Question 10

A case study is a scenario describing a work situation

A)requiring trainees to analyze the actions described and to recommend alternatives.
B)for the purpose of developing manual skills.
C)from which individual trainees select the best action.
D)that,as a training method,is costly and relatively passive.

Question 11

To qualify as a registered apprenticeship program under state and federal guidelines the number of hours of classroom instruction required is at least

A)44
B)100
C)144
D)2000

Question 12

In behavior modeling,at what stage are key behaviors introduced?

A)Application planning
B)Skill preparation
C)Introduction
D)Performance feedback

Question 13

Which one of the following is not true of simulations as a training technique?

A)Simulations need to have identical elements to those found in the work environment.
B)Simulations are used to teach production and process skills as well as management and interpersonal skills.
C)Simulations allow trainees to see the impact of their decisions in an artificial,risk-free environment.
D)Simulations are inexpensive to develop and maintain due to virtual reality technologies.

Question 14

Which of the following is not true of business games? They ______

A)primarily focus on strategic management and marketing.
B)are primarily used for management skill development.
C)include board games.
D)require debriefing to be effective.

Question 15

On-the-job training

A)is best when it occurs naturally and is not structured.
B)is an expensive,time-consuming method of training.
C)has the advantage of utilizing expertise that exists among managers and peers.
D)requires no preparation on the part of managers or peers who will conduct the training.

Question 16

________ is the most frequently used method of delivering formal training.

A)Instructor-led classroom
B)Online self-study
C)Virtual classroom
D)Blended training

Question 17

Which of the following is not a presentation training method?

A)Lecture.
B)Apprenticeships.
C)Manuals.
D)Games.

Question 18

Behavior modeling is based on the principles of _____________

A)behavior modeling.
B)social learning theory.
C)reinforcement theory.
D)information processing theory.

Question 19

Which of the following are components found in a typical behavior modeling session?

A)Presentation of the key behaviors,videotape of a model,practice opportunities,and a planning session
B)Videotape of a model,planning session,one-on-one coaching,and practice opportunities
C)Presentation of key behaviors,videotape of a model,participation in a case study group,and planning session
D)Lecture,videotape of a model,on-the-job coaching,and practice opportunities

Question 20

Vicarious reinforcement is most relevant for _____________

A)simulations.
B)behavior modeling.
C)case studies.
D)business games.

Question 21

A statement of the basic components of O-J-T is:Tell,Show,Do,Review.

Question 22

In case studies trainees work in face-to-face teams.

Question 23

Team teaching takes requires less time for trainers since they are only presenting only part of a training program.

Question 24

The growing use of technology-based training is due to learning effectiveness and training cost reductions.

Question 25

Which of the component of behavior modeling focuses on transfer?

A)Modeling display
B)Key behavior demonstration
C)Role play participation and practice
D)Application planning

Question 26

Looking Glass is a simulation used to develop managerial skills.

Question 27

Use of apprenticeship training is limited to trades and craft occupations and are often associated with a union.

Question 28

The components of team learning are

A)knowledge,attitude,and behavior.
B)skills,abilities,and beliefs.
C)summative,formative,evaluative.
D)proactive,reactive,reflective.

Question 29

For motor skills,behavior modeling has better transfer than __________.

A)simulations
B)video
C)O-J-T
D)apprenticeships

Question 30

All of the following are strategies of team training except ____________

A)team leader.
B)orientation.
C)cross.
D)coordination.

Question 31

Which of the following training methods is best for transfer of learning?

A)Self-directed learning
B)Behavior modeling
C)Role playing
D)Business games

Question 32

Six Sigma involves principles of _________.

A)action learning
B)team training
C)adventure learning
D)business games

Question 33

An important disadvantage of O-J-T is managers and peers may use and teach different methods to perform tasks.

Question 34

Video is a popular and effective training method that is often used as a stand-alone method.

Question 35

Many companies' training programs have found one best method of delivering training and focus on that method.

Question 36

The predominant method of present modeling displays is __________

A)videotape.
B)computerized modeling.
C)role playing performed by the trainer.
D)description in a training manual.

Question 37

An advantage of self-directed learning is development costs are lower than for other types of training programs.

Question 38

The case study method assumes trainees are most likely to recall and use knowledge learned through the process of discovery.

Question 39

La Quinta hotels found on-line training better than face-to-face instructor led because guest satisfaction and intent-to-return scores were higher.

Question 40

The type of training that instructs the team in how to share information and decision making responsibilities to maximize team performance is called

A)team leader training
B)cross training
C)team training
D)coordination training

Question 41

Vicarious reinforcement occurs when a trainee sees a model receiving reinforcement for doing certain behaviors.

Question 42

Six Sigma and black belt training involves apprenticeship training.

Question 43

Explain the advantages and disadvantages of the lecture method and self-directed learning.

Question 44

Business games are basically case studies played in teams.

Question 45

A component experiential learning training programs is trainees take part in a behavioral simulation.

Question 46

Action learning gives teams or work groups an actual problem,and then have them work on solving it,and committing to an action plan.

Question 47

One key to the success of adventure learning is that whole groups participate together.

Question 48

Research on the effectiveness of adventure learning shows that it increases the productivity of teams.

Question 49

The primary goal of business games is to present decision and analysis knowledge to trainees.

Question 50

Presentation training methods,compared to hands on and group building,are lowest cost.

Question 51

Coordination training involves teaching various teams how to coordinate their functions.

Question 52

Role plays are similar to simulations in that both focus on physical responses.

Question 53

Your company is considering using a self-directed learning.Your boss has asked,"What are the steps that are involved in putting self-directed learning in place?" What are the advantages and disadvantages of self-directed learning?

Question 54

In effective modeling displays,models engage in both positive and negative use of key behaviors.

Question 55

Your boss says she wants to start utilizing on-the-job training and she asks you what needs to be incorporated and/or considered.How would you respond?

Question 56

What are the most important factors to consider when selecting training methods?

Question 57

Five different steps were listed for the process of case development.List them.