Deck 6: Healthcare Recruitment and Selection

Question 1

Which of the following is not a key question the text recommends asking when using recruitment advertisements in the media?

A) What is the cost of the advertisement?
B) What is the ad supposed to accomplish?
C) Who are the people we want to reach?
D) Where should it be placed?

Answer 1

What is the cost of the advertisement?

Question 2

Which of the following is not considered an internal referral source for recruitment?

A) Family members of current employees
B) Former employees
C) Internet
D) Previous applicants

Answer 2

Internet

Question 3

Placement of human resources should be seen as a __________.

A) Matching process
B) Choice of the best available person
C) Challenge for HR professionals
D) None of the above

Answer 3

Matching process

Question 4

Which statement is not true about E-recruiting?

A) The most common methods used are job boards, career web sites, and employer web sites
B) An estimated two-thirds of visitors to the job boards are just browsing, not seriously considering changing employment
C) HR recruiters find the general job boards useful for generating applicant responses
D) Specialized web sites often reduce the number of less-qualified applicants.

Question 5

One of the best recruiting method to use with service employees is __________.

A) Internet recruiting sites
B) Promotion from within
C) Special events
D) Former employees

Question 6

The Cleveland Clinic is known for its sophisticated diagnostic capabilities combined with a caring approach towards patients. The Cleveland Clinic has been successful in __________.

A) Creating a large labor force population
B) Planning strategic decisions regarding recruiting
C) Employment branding
D) Using independent contractors who are experts in technological advancement

Question 7

Nursing departments often use __________ to be able to "float" nurses to various units based on patient demands.

A) Temporary employees
B) Employee leasing
C) RN resource pools
D) Independent contractors

Question 8

One of the best recruiting methods to use with managerial staff is __________.

A) Media advertising
B) Job bidding
C) Internships
D) Schools and colleges

Question 9

The healthcare industry often uses "traveling nurses" who move from organization to organization for assignments lasting an average of 13 weeks. This is an example of __________.

A) Temporary employees
B) Employee leasing
C) RN resource pools
D) Independent contractors

Question 10

Which of the following is not a suggestion for preparing effective online job postings?

A) Use several colors to draw attention to the posting
B) Start with a clear job title and overview
C) Describe the employer concisely
D) Recognize that shorter is better

Question 11

Labor markets are identified by __________.

A) Geographical area
B) Type of skill
C) Educational level
D) All of the above

Question 12

Which of the following is not identified as an area for evaluating recruiting?

A) Quality of applicants
B) EEO goals met
C) Intellectual capital gained
D) Time required to fill openings

Question 13

Which of the following is true about internet recruiting?

A) It may result in receiving more unqualified applicants
B) It can help the recruiter save time
C) Employers may not receive as diverse of a recruitment pool as they would like
D) All of the above statements are true

Question 14

The individuals who are evaluated for selection during the recruitment process are considered the __________.

A) Labor force population
B) Target candidates
C) Applicant pool
D) Applicant population

Question 15

When designing an online posting make it more readable by using __________.

A) Capital or bold letters
B) Simple language
C) Abbreviations to allow for more text
D) Industry jargon to eliminate unqualified candidates

Question 16

Which of the following are types of internal recruiting methods?

A) Employment "branding"
B) Employer web sites
C) Employment agencies
D) Job posting and bidding

Question 17

When providing salary and benefits information in an online posting __________.

A) Provide a laundry list of benefits
B) De-emphasize benefits
C) Be specific about salary offerings
D) Note any special benefits available

Question 18

Which of the following recruitment methods would incur the greatest cost savings?

A) Search firms
B) Internet
C) Newspaper advertising
D) Employment agencies

Question 19

Executive search firms __________.

A) Charge a fee only after a candidate has been hired
B) Charge a retainer fee whether or not a candidate is hired
C) Negotiate the agreement with each client healthcare facility based on their specific staffing needs
D) Both A and B

Question 20

Professional Association web sites can __________.

A) Decrease search time and efforts
B) Increase the number of less-qualified applicants
C) Focus on specialized areas
D) All of the above

Question 21

What is the purpose of the application form?

A) It becomes the basic employee record for applicants who are hired
B) It provides the interviewer with a profile of the applicant
C) It is a record of the applicants' interest in the job
D) All of the above

Question 22

Physical ability testing should be given only after a conditional job offer is made in order to avoid __________.

A) Legal action in case of injury
B) Violating the Americans with Disabilities Act
C) Non-compliance with state regulation regarding testing
D) Identification of performance issues

Question 23

Retainer search firms charge a client a set fee whether or not the contracted search is successful.

Question 24

The applicant pool consists of all people who are actually evaluated for selection.

Question 25

A selection criterion is a characteristic that a person must have to do the job successfully.

Question 26

Relocation assistance can __________.

A) Decrease productivity by distracting the employee
B) Often ignores the needs of the employee's family
C) Result in a significant amount of paperwork for the employer and employee
D) Set the tone for the way the new employee views their new job

Question 27

Selection interviewing is ___________.

A) Designed to be superficial
B) The least important phase of the selection process
C) Is used to compare the candidate to the job standards
D) Is a valid predictor of job performance

Question 28

"Employers of choice" generally do heavy marketing to the community to help spread their brand image and capitalize on the opportunity to attract qualified applicants for employment.

Question 29

After the applicant expresses interest in the job,the next step in the selection process is __________.

A) Interview
B) Application form
C) Pre-employment screening
D) Background investigation

Question 30

The purpose of a realistic job preview is to screen candidates who are not qualified for the position based on the job description.

Question 31

Giving references on former employees __________.

A) Is recommended as good will
B) Achieves the best results when comprehensive information is provided
C) Can result in lawsuits
D) Is acceptable without a signed release from the employee

Question 32

Float nurses can be expected to safely work in all areas of a hospital or treatment center.

Question 33

Job posting and bidding systems can be ineffective if an appropriate amount of time is not allowed before conducting external recruiting.

Question 34

Which of the following is not required under The Fair Credit Reporting Act?

A) Obtaining written consent from the person being checked
B) Furnishing the applicant with a copy of the report
C) Disclosure that a credit check is being performed
D) Proof that credit history is relevant to the job duties

Question 35

Internal labor markets do not really influence recruiting.

Question 36

A policy-defining applicant might include which of the following aspects?

A) People must apply for "any" job, rather than a specific one
B) Applications are accepted only during normal business hours
C) Only a certain number of applicants will be accepted
D) All of the above

Question 37

Clinical rotations,preceptorships,and internships are usually best used for recruiting service workers.

Question 38

By presenting applicants with a clear picture of the job,organizations hope to __________.

A) Reduce unrealistic expectations and turnover
B) Create realistic expectations of compensation and benefits
C) Identify management structure and reporting relationships
D) Eliminate unqualified applicants

Question 39

Every state in the U.S.has its own state-sponsored employment agency.

Question 40

An applicant would give specific examples of how he/she performed a certain procedure or handled a problem in the past during which type of interview?

A) Structured interview
B) Selection interview
C) Panel interview
D) Behavioral event interview

Question 41

Drug testing has decreased in the past few years.

Question 42

Relocation assistance enables new employees to become more productive more quickly in their new locations.

Question 43

The employer,for EEO purposes,must treat resumes provided in place of an application as an application.

Question 44

A conditional job offer is the last step in the selection process.

Question 45

While many organizations use their web sites to provide employment and career information,few actually encourage e-mail resumes or online applications.