Deck 5: Language: Barrier and Bridge

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Question
Studies have found that females use as much powerful language as males.
Use Space or
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Question
"You" language is the language of responsibility.
Question
Naming has no impact on our identity.
Question
Using "I" language is egotistical.
Question
Javier moves to a new school and wants to fit in with the other kids. He starts using the slang the other kids are using. This is referred to as speech accommodation.
Question
Emotive words sound like statements of fact, but they're typically opinions.
Question
"Grace is short-tempered" is an example of static evaluation.
Question
Inferential statements are interpretations of behaviour.
Question
An example of man-linked language would be "men's washroom."
Question
Alice Stanley discussed the use of the word "bitch," and concluded by stating the word is never appropriate, in any circumstance.
Question
Syntactic rules are rules that govern the way symbols can be arranged, as opposed to the meanings of those symbols.
Question
Sign language is symbolic in nature.
Question
Research demonstrated that male day-care teachers' speech to their students resembles the language of female teachers more closely than it resembles the language of fathers at home.
Question
Relative words gain their meaning from comparison.
Question
Equivocal words are words that can be interpreted in more than one way.
Question
"I'm not very hungry" is an example of an intensifier.
Question
Linguistic relativism is a notion that holds that our language exerts a strong influence on our perceptions.
Question
Canada is a high-context language culture.
Question
Xaoling just finished medical school and wants to demonstrate that he is a competent doctor. As a result, he uses a lot of jargon with his patients. This is known as divergence.
Question
"I'm kinda disappointed . . ." is an example of a hesitation.
Question
The best way to move down the abstraction ladder when someone confronts you with vague language is to look up the confusing words in a dictionary and put them into your own words.
Question
Words such as "lady lawyer," "female doctor," and "woman minister" are part of inclusive language terminology.
Question
Language is symbolic.
Question
According to the textbook, women need same-sex conversations more than men do.
Question
Abstract language is specific in nature.
Question
Which of the following describes the highest-level abstraction?

A)complaining about chores
B)complaining about my housekeeping
C)telling me to wash the dishes
D)reminding me about chores, I haven't done
Question
Semantic rules are more powerful than an individual's personal meaning for words.
Question
One key to more accurate use of language is to avoid assuming that others interpret words the same way we do.
Question
There are between 20 and 50 different Indigenous languages spoken throughout Canada.
Question
"Thanks for helping," is an example of behavioural language.
Question
Which statement is an inference?

A)"You didn't call me yesterday."
B)"You don't care about me."
C)"You are late."
D)"Thanks for agreeing to babysit."
Question
What is Canada's third most frequently spoken mother tongue?

A)Chinese
B)French
C)German
D)Spanish
Question
A perfectly worded "I" statement delivered with total sincerity will ensure that the other person will not get defensive.
Question
"You don't care about me" is an example of inference.
Indicate the answer choice that best completes the statement or answers the question.
Question
There are a few advantages to using a deferential language style.
Question
Asking questions may be a way to avoid making a declaration of what you want or feel.
Question
According to research, women talk more than men.
Question
An "it" statement is an unconscious way to avoid taking a position on something.
Question
Canadian researcher Colleen Reid's work showed that emotive labels could also result in disagreeable consequences, as she discovered that women living in poverty were often referred to as "welfare cases" and "bad mothers."
Question
Which statement best describes the idea of maleness as a standard?

A)Businesses prefer to hire men over women as their standard hiring practice.
B)A popular television show highlights "woman doctors" as opposed to only "doctors."
C)Men, as a standard, hold more power than women in society.
D)In some occupations, it is standard that they are dominated by men.
Question
Which term refers to language that appears to describe something but really announces the speaker's positive or negative attitude toward it?

A)inference
B)irresponsible language
C)emotive language
D)deferential language
Question
"You can't teach an old dog new tricks." What is this statement an example of?

A)directness
B)self-confusion
C)self-fulfilling prophecy
D)stereotyping
Question
How do men and women's conversational styles differ?

A)Men ask more questions.
B)Men's speech is more direct.
C)Men use more contradictions.
D)Women use more judgmental language.
Question
Which rule governs the meaning of language, as opposed to its structure?

A)equivocal words
B)semantic rules
C)relative language
D)abstract language
Question
What is likely to happen when people use language that is too powerful?

A)They may get what they are seeking in the long term.
B)They may alienate the other person in the relationship.
C)They may strengthen their relationship with the other person.
D)They may enhance their communicative effectiveness.
Question
"Canadians love hockey." What is this statement an example of?

A)confusing self-talk
B)equivocation
C)self-fulfilling prophecy
D)stereotyping
Question
Kelly tells her friends she loves her new volunteer position. "Each day, I get to help Mrs. Chan, a senior citizen who is crippled, spend time at the local park and enjoy the benefits." What language sensitivity concerns may be raised as a result of Kelly's comment?

A)ageist language
B)national origin
C)heterosexist language
D)disabilities language
Question
Which statement best illustrates stereotyping?

A)Old people get dementia.
B)Women comprise less than 10 percent of that population.
C)Disabled workers claim over $1 million per year in benefits.
D)Forty percent of the wealthiest people in the U.S.give 20 percent of their income to charity.
Question
Which statement best summarizes the problem with "it" statements?

A)They are always positive.
B)They attribute ownership to some unidentified source.
C)They are unclear.
D)They blame the other person.
Question
In the "'I' and 'You' Language on the Job" communication transcript in your text, what was Rebecca able to accomplish in her confrontation with Tom?

A)She got a commitment from him to not leave the office as frequently.
B)She got a commitment from him to tell her how long he would be away each time he left the office.
C)She let him know how she felt about his absences without attacking him.
D)She was able to work out a schedule that allowed them both to be away from the office at different times.
Question
"When you left without saying where you were going, I felt confused and so I went to the park on my own." What is missing from this "I" statement?

A)a description of the other person's behaviour
B)a description of the speaker's feelings
C)a description of the consequences that the other person's behaviour has for the speaker
D)a description of the speaker's interpretation of the other person's behaviour
Question
Which statement contains a hedge?

A)"Well, we could go to the movies."
B)"I would sort of like to go to the movies."
C)"Going to the movies wouldn't be a bad idea, would it?"
D)"My heart's not set on it, but we could go to the movie."
Question
Which of the following is the least abstract definition of a successful college experience?

A)the ability to contribute to society
B)a better understanding of Western civilization
C)completion of the requirements listed on page 24 of the college catalogue with an average of 75 percent or higher
D)the ability to express oneself clearly, understand principles of the arts and sciences, and have some expertise in a chosen field of study
Question
What are "piece" and "peace" an example of?

A)equivocal words
B)relative words
C)reappraisal language
D)semantic rules
Question
What characteristic is present in cultures that prize succinctness in language?

A)Silence is valued.
B)Vocabulary is limited.
C)Verbal fluency is admired.
D)More than one language is spoken.
Question
Which term refers to the tendency to view people or relationships as unchanging?

A)static evaluation
B)emotive language
C)semantics
D)reappraisal language
Question
You think Dave, a personal trainer at the gym, is "egotistical." Your friend thinks he has a lot of "self-confidence." What is the cause of your disagreement about Dave?

A)emotive language
B)linguistic determinism
C)punctuation
D)relative terms
Question
Dr. Helen is a couples' therapist and has been working with Martin and Maria for almost three months. They have been working toward enhancing their communication skills. The latest session focuses on language that can build a constructive climate; a feeling of being "in this together." Which type of statements will be the session's focus?

A)"you" statements
B)"I" statements
C)"us" statements
D)"we" statements
Question
Jennifer is a family therapist, and she wants to help a family she is working with improve their ability to express their feelings to each other. Which of the following would Jennifer focus on?

A)"you" statements
B)"I" statements
C)"us" statements
D)"we" statements
Question
When is making an inference a reasonable thing to do in interpersonal communication?

A)when the other person understands you
B)when you wait for the other to infer also
C)when you identify the inference to the other person
D)when you first describe the fact that led to the inference
Question
Which term refers to words that gain their meaning through comparison?

A)equivocal words
B)convergence
C)semantic discordance
D)relative words
Question
Which of the following is the problem with "you" language?

A)They are always negative.
B)They attribute ownership to some unidentified source.
C)They are unclear.
D)They imply a judgment of another person.
Question
I often refer to my three colleagues as "an uptight team." What am I using that might cause a misunderstanding?

A)emotive words
B)equivocal words
C)reappraisal wording
D)pragmatic wording
Question
What do the syntactic rules of language govern?

A)the words that become slang
B)the way that semanticists create meaning
C)how symbols can be arranged
D)how speakers respond to symbols
Question
You are in your criminology course, and you notice that the professor uses only the terms "them," "they," "their," and "everyone" when addressing the class. According to your textbook, what is the professor doing?

A)providing convergence
B)using gender-neutral pronouns
C)differentiating
D)excluding man-linked language
Question
Which term refers to words that have more than one dictionary definition?

A)equivocal words
B)convergent
C)relative words
D)semantic equivalents
Question
How are men's and women's use of language similar?

A)They both talk about similar topics.
B)They both use about the same level of direct speech.
C)They both speak about the same number of words each day.
D)They both use about the same amount of supportive comments.
Question
You are listening to a podcast, and the narrator is describing a "male geriatric patient" who did not receive proper care from the health care system. What language sensitivity concern does this comment raise?

A)ageist language
B)man-linked language
C)heterosexist language
D)sexist language
Question
In which of the following statements is the use of a "we" statement most appropriate?

A)"We have a problem here."
B)"What are we going to do about this issue?"
C)"We aren't doing a very good job of keeping the place clean, are we?"
D)"I think that we need to talk to Stephanie.'
Question
You ask for a small piece of cake but get a piece twice as large as you expected. What caused this semantic problem?

A)equivocal words
B)convergence language
C)relative words
D)semantic discordance
Question
Which of the following indicates a speaker's willingness to take responsibility for his/her thoughts or feelings?

A)"I" vs."we" or "you"
B)"it" vs."his"
C)"his" or "her" vs."their"
D)singular vs.plural terms
Question
Which of the following will you find in a low-context language culture?

A)much use of silence
B)much self-expression
C)indirect expression of opinions
D)less reliance on explicit verbal messages
Question
Jack told his friend Maurice that he was "kinda disappointed" that he was not able to join him for the hockey game last night. What type of deferential language did Jack use?

A)disclaimer
B)hedge
C)hesitation
D)accommodation
Question
What is the process of adapting one's speech style to match that of others with whom the communicator wants to identify?

A)convergence
B)divergence
C)differentiation
D)accommodation
Question
"When you didn't let me know you weren't coming to the planning meeting, I felt that you weren't interested in providing input, and that forced me to go ahead without you." What is missing from this "I" statement?

A)a description of the other person's behaviour
B)a description of the speaker's feelings
C)a description of the consequences that the other person's behaviour has for the speaker
D)a description of the speaker's interpretation of the other person's behaviour
Question
Which statement best describes cultures that stress formality in language?

A)People talk less.
B)There are fewer close relationships.
C)Language use defines a social position.
D)Using correct grammar is the most important.
Question
Which term refers to a range of more to less abstract terms describing an event or object?

A)abstract language
B)abstraction ladder
C)abstraction evaluation
D)abstract words
Question
What do people who practise convergence in their speech hope to achieve?

A)affiliation and acceptance with a group
B)agreement on a critical issue
C)resolution of a conflict
D)unity within a group
Question
Which of the following is the least abstract?

A)iPhone
B)2020 red Apple iPhone
C)red iPhone
D)reliable cell phone
Question
Which statement is a fact?

A)"You shouldn't have said that."
B)"I heard you say you weren't interested."
C)"Fact number one: you are stupid."
D)"It's a fact that using the tone of voice you did always backfires."
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Deck 5: Language: Barrier and Bridge
1
Studies have found that females use as much powerful language as males.
False
2
"You" language is the language of responsibility.
False
3
Naming has no impact on our identity.
False
4
Using "I" language is egotistical.
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k this deck
5
Javier moves to a new school and wants to fit in with the other kids. He starts using the slang the other kids are using. This is referred to as speech accommodation.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
6
Emotive words sound like statements of fact, but they're typically opinions.
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k this deck
7
"Grace is short-tempered" is an example of static evaluation.
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k this deck
8
Inferential statements are interpretations of behaviour.
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k this deck
9
An example of man-linked language would be "men's washroom."
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k this deck
10
Alice Stanley discussed the use of the word "bitch," and concluded by stating the word is never appropriate, in any circumstance.
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Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
11
Syntactic rules are rules that govern the way symbols can be arranged, as opposed to the meanings of those symbols.
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k this deck
12
Sign language is symbolic in nature.
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k this deck
13
Research demonstrated that male day-care teachers' speech to their students resembles the language of female teachers more closely than it resembles the language of fathers at home.
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Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
14
Relative words gain their meaning from comparison.
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k this deck
15
Equivocal words are words that can be interpreted in more than one way.
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k this deck
16
"I'm not very hungry" is an example of an intensifier.
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17
Linguistic relativism is a notion that holds that our language exerts a strong influence on our perceptions.
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k this deck
18
Canada is a high-context language culture.
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k this deck
19
Xaoling just finished medical school and wants to demonstrate that he is a competent doctor. As a result, he uses a lot of jargon with his patients. This is known as divergence.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
20
"I'm kinda disappointed . . ." is an example of a hesitation.
Unlock Deck
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k this deck
21
The best way to move down the abstraction ladder when someone confronts you with vague language is to look up the confusing words in a dictionary and put them into your own words.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
22
Words such as "lady lawyer," "female doctor," and "woman minister" are part of inclusive language terminology.
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k this deck
23
Language is symbolic.
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k this deck
24
According to the textbook, women need same-sex conversations more than men do.
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k this deck
25
Abstract language is specific in nature.
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k this deck
26
Which of the following describes the highest-level abstraction?

A)complaining about chores
B)complaining about my housekeeping
C)telling me to wash the dishes
D)reminding me about chores, I haven't done
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Unlock for access to all 144 flashcards in this deck.
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k this deck
27
Semantic rules are more powerful than an individual's personal meaning for words.
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k this deck
28
One key to more accurate use of language is to avoid assuming that others interpret words the same way we do.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
29
There are between 20 and 50 different Indigenous languages spoken throughout Canada.
Unlock Deck
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k this deck
30
"Thanks for helping," is an example of behavioural language.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
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k this deck
31
Which statement is an inference?

A)"You didn't call me yesterday."
B)"You don't care about me."
C)"You are late."
D)"Thanks for agreeing to babysit."
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Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
32
What is Canada's third most frequently spoken mother tongue?

A)Chinese
B)French
C)German
D)Spanish
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Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
33
A perfectly worded "I" statement delivered with total sincerity will ensure that the other person will not get defensive.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
34
"You don't care about me" is an example of inference.
Indicate the answer choice that best completes the statement or answers the question.
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k this deck
35
There are a few advantages to using a deferential language style.
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k this deck
36
Asking questions may be a way to avoid making a declaration of what you want or feel.
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k this deck
37
According to research, women talk more than men.
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k this deck
38
An "it" statement is an unconscious way to avoid taking a position on something.
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k this deck
39
Canadian researcher Colleen Reid's work showed that emotive labels could also result in disagreeable consequences, as she discovered that women living in poverty were often referred to as "welfare cases" and "bad mothers."
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
40
Which statement best describes the idea of maleness as a standard?

A)Businesses prefer to hire men over women as their standard hiring practice.
B)A popular television show highlights "woman doctors" as opposed to only "doctors."
C)Men, as a standard, hold more power than women in society.
D)In some occupations, it is standard that they are dominated by men.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
41
Which term refers to language that appears to describe something but really announces the speaker's positive or negative attitude toward it?

A)inference
B)irresponsible language
C)emotive language
D)deferential language
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k this deck
42
"You can't teach an old dog new tricks." What is this statement an example of?

A)directness
B)self-confusion
C)self-fulfilling prophecy
D)stereotyping
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Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
43
How do men and women's conversational styles differ?

A)Men ask more questions.
B)Men's speech is more direct.
C)Men use more contradictions.
D)Women use more judgmental language.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
44
Which rule governs the meaning of language, as opposed to its structure?

A)equivocal words
B)semantic rules
C)relative language
D)abstract language
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
45
What is likely to happen when people use language that is too powerful?

A)They may get what they are seeking in the long term.
B)They may alienate the other person in the relationship.
C)They may strengthen their relationship with the other person.
D)They may enhance their communicative effectiveness.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
46
"Canadians love hockey." What is this statement an example of?

A)confusing self-talk
B)equivocation
C)self-fulfilling prophecy
D)stereotyping
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
47
Kelly tells her friends she loves her new volunteer position. "Each day, I get to help Mrs. Chan, a senior citizen who is crippled, spend time at the local park and enjoy the benefits." What language sensitivity concerns may be raised as a result of Kelly's comment?

A)ageist language
B)national origin
C)heterosexist language
D)disabilities language
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
48
Which statement best illustrates stereotyping?

A)Old people get dementia.
B)Women comprise less than 10 percent of that population.
C)Disabled workers claim over $1 million per year in benefits.
D)Forty percent of the wealthiest people in the U.S.give 20 percent of their income to charity.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
49
Which statement best summarizes the problem with "it" statements?

A)They are always positive.
B)They attribute ownership to some unidentified source.
C)They are unclear.
D)They blame the other person.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
50
In the "'I' and 'You' Language on the Job" communication transcript in your text, what was Rebecca able to accomplish in her confrontation with Tom?

A)She got a commitment from him to not leave the office as frequently.
B)She got a commitment from him to tell her how long he would be away each time he left the office.
C)She let him know how she felt about his absences without attacking him.
D)She was able to work out a schedule that allowed them both to be away from the office at different times.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
51
"When you left without saying where you were going, I felt confused and so I went to the park on my own." What is missing from this "I" statement?

A)a description of the other person's behaviour
B)a description of the speaker's feelings
C)a description of the consequences that the other person's behaviour has for the speaker
D)a description of the speaker's interpretation of the other person's behaviour
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
52
Which statement contains a hedge?

A)"Well, we could go to the movies."
B)"I would sort of like to go to the movies."
C)"Going to the movies wouldn't be a bad idea, would it?"
D)"My heart's not set on it, but we could go to the movie."
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
53
Which of the following is the least abstract definition of a successful college experience?

A)the ability to contribute to society
B)a better understanding of Western civilization
C)completion of the requirements listed on page 24 of the college catalogue with an average of 75 percent or higher
D)the ability to express oneself clearly, understand principles of the arts and sciences, and have some expertise in a chosen field of study
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
54
What are "piece" and "peace" an example of?

A)equivocal words
B)relative words
C)reappraisal language
D)semantic rules
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
55
What characteristic is present in cultures that prize succinctness in language?

A)Silence is valued.
B)Vocabulary is limited.
C)Verbal fluency is admired.
D)More than one language is spoken.
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
56
Which term refers to the tendency to view people or relationships as unchanging?

A)static evaluation
B)emotive language
C)semantics
D)reappraisal language
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
57
You think Dave, a personal trainer at the gym, is "egotistical." Your friend thinks he has a lot of "self-confidence." What is the cause of your disagreement about Dave?

A)emotive language
B)linguistic determinism
C)punctuation
D)relative terms
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
58
Dr. Helen is a couples' therapist and has been working with Martin and Maria for almost three months. They have been working toward enhancing their communication skills. The latest session focuses on language that can build a constructive climate; a feeling of being "in this together." Which type of statements will be the session's focus?

A)"you" statements
B)"I" statements
C)"us" statements
D)"we" statements
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
59
Jennifer is a family therapist, and she wants to help a family she is working with improve their ability to express their feelings to each other. Which of the following would Jennifer focus on?

A)"you" statements
B)"I" statements
C)"us" statements
D)"we" statements
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
60
When is making an inference a reasonable thing to do in interpersonal communication?

A)when the other person understands you
B)when you wait for the other to infer also
C)when you identify the inference to the other person
D)when you first describe the fact that led to the inference
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
61
Which term refers to words that gain their meaning through comparison?

A)equivocal words
B)convergence
C)semantic discordance
D)relative words
Unlock Deck
Unlock for access to all 144 flashcards in this deck.
Unlock Deck
k this deck
62
Which of the following is the problem with "you" language?

A)They are always negative.
B)They attribute ownership to some unidentified source.
C)They are unclear.
D)They imply a judgment of another person.
Unlock Deck
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63
I often refer to my three colleagues as "an uptight team." What am I using that might cause a misunderstanding?

A)emotive words
B)equivocal words
C)reappraisal wording
D)pragmatic wording
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64
What do the syntactic rules of language govern?

A)the words that become slang
B)the way that semanticists create meaning
C)how symbols can be arranged
D)how speakers respond to symbols
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65
You are in your criminology course, and you notice that the professor uses only the terms "them," "they," "their," and "everyone" when addressing the class. According to your textbook, what is the professor doing?

A)providing convergence
B)using gender-neutral pronouns
C)differentiating
D)excluding man-linked language
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66
Which term refers to words that have more than one dictionary definition?

A)equivocal words
B)convergent
C)relative words
D)semantic equivalents
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67
How are men's and women's use of language similar?

A)They both talk about similar topics.
B)They both use about the same level of direct speech.
C)They both speak about the same number of words each day.
D)They both use about the same amount of supportive comments.
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68
You are listening to a podcast, and the narrator is describing a "male geriatric patient" who did not receive proper care from the health care system. What language sensitivity concern does this comment raise?

A)ageist language
B)man-linked language
C)heterosexist language
D)sexist language
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69
In which of the following statements is the use of a "we" statement most appropriate?

A)"We have a problem here."
B)"What are we going to do about this issue?"
C)"We aren't doing a very good job of keeping the place clean, are we?"
D)"I think that we need to talk to Stephanie.'
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70
You ask for a small piece of cake but get a piece twice as large as you expected. What caused this semantic problem?

A)equivocal words
B)convergence language
C)relative words
D)semantic discordance
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71
Which of the following indicates a speaker's willingness to take responsibility for his/her thoughts or feelings?

A)"I" vs."we" or "you"
B)"it" vs."his"
C)"his" or "her" vs."their"
D)singular vs.plural terms
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72
Which of the following will you find in a low-context language culture?

A)much use of silence
B)much self-expression
C)indirect expression of opinions
D)less reliance on explicit verbal messages
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73
Jack told his friend Maurice that he was "kinda disappointed" that he was not able to join him for the hockey game last night. What type of deferential language did Jack use?

A)disclaimer
B)hedge
C)hesitation
D)accommodation
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74
What is the process of adapting one's speech style to match that of others with whom the communicator wants to identify?

A)convergence
B)divergence
C)differentiation
D)accommodation
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75
"When you didn't let me know you weren't coming to the planning meeting, I felt that you weren't interested in providing input, and that forced me to go ahead without you." What is missing from this "I" statement?

A)a description of the other person's behaviour
B)a description of the speaker's feelings
C)a description of the consequences that the other person's behaviour has for the speaker
D)a description of the speaker's interpretation of the other person's behaviour
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76
Which statement best describes cultures that stress formality in language?

A)People talk less.
B)There are fewer close relationships.
C)Language use defines a social position.
D)Using correct grammar is the most important.
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77
Which term refers to a range of more to less abstract terms describing an event or object?

A)abstract language
B)abstraction ladder
C)abstraction evaluation
D)abstract words
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78
What do people who practise convergence in their speech hope to achieve?

A)affiliation and acceptance with a group
B)agreement on a critical issue
C)resolution of a conflict
D)unity within a group
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79
Which of the following is the least abstract?

A)iPhone
B)2020 red Apple iPhone
C)red iPhone
D)reliable cell phone
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80
Which statement is a fact?

A)"You shouldn't have said that."
B)"I heard you say you weren't interested."
C)"Fact number one: you are stupid."
D)"It's a fact that using the tone of voice you did always backfires."
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Unlock Deck
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