Deck 7: Managing Stress, Time, and Problems

Question 1

Cory, a support worker, is getting ready for work and remembers he needs to get gas.This is also his day to drive the carpool to work.What should Cory do to prevent getting stressed?

A)Leave earlier than usual to get the gas.
B)Hope he has enough gas to make it to work and worry about it later.
C)Call everyone to tell them he can't pick them up.
D)Ask everyone to help pay for the gas.

Answer 1

A

Question 2

To stay organized, the support worker should do which of the following?

A)Gather needed equipment ahead of time.
B)Set an approximate time for tasks.
C)Start with tasks that are nonurgent.
D)Follow the graphic record.

Answer 2

A

Question 3

Which of the following statements about stress is correct?

A)Stress is not normal.
B)Stress occurs most in the morning.
C)Stress affects the whole person.
D)A person experiences stress only when awake.

Answer 3

C

Question 4

If a person is stressed and, as a result, experiences a change in appetite, this may be related to which of the following?

A)Eustress
B)Burnout
C)Conflict
D)Emotional pressure

Question 5

Which of the following statements about stress and older adults is correct?

A)Older adults face few stressors.
B)Older adults can cope with stress as well as other adults.
C)Stress does not last as long when you are older.
D)Older adults cannot cope well with stress.

Question 6

All of these are symptoms of a child under stress except which one?

A)Regular sleeping patterns
B)Irritability
C)Changes in appetite
D)Stomach aches

Question 7

Which of the following activities can help reduce or cope with stress?

A)Getting less exercise
B)Setting priorities
C)Skipping meals
D)Getting less sleep

Question 8

Which is correct about setting goals?

A)Set priorities 1 through 12.
B)Use TART as a guide.
C)Use SMART as a guide.
D)Set goals that are unachievable.

Question 9

To effectively manage conflict with a co-worker, a support worker should do which of the following?

A)Talk in a private setting.
B)Focus on the person.
C)Confront the person.
D)Avoid the person.

Question 10

Which of the following is correct about a person who avoids facing a troubling reality?

A)The person is using a defence mechanism.
B)The person is using a state of defence.
C)The person is using a stressor.
D)The person is projecting.

Question 11

Chronic stress can cause which of the following?

A)Stressors
B)Burnout
C)Better sleep
D)Better digestion

Question 12

What is a type of stress that is healthy and gives one a feeling of fulfillment or other positive feelings?

A)Acute stress
B)Chronic stress
C)Stress
D)Eustress

Question 13

When meditating, which of the following should not be done?

A)Picking a word that can be repeated during meditation.
B)Focusing your thoughts on this rhythmic chanting and breathing for 10 minutes.
C)Taking short, quick, and rhythmic breaths.
D)Letting images and thoughts flow freely.

Question 14

Which of the following best describes acute stress?

A)A state of physical, emotional, and mental exhaustion
B)A type of stress that is short in duration
C)Ongoing stress that can lead to burnout
D)The emotional, behavioural, or physical response to an event or situation

Question 15

What does the acronym SMART stand for?

A)Special, maximum, achievable, respectable, and timely
B)Special, minimal, approximate, realistic, and timely
C)Specific, minimal, achievable, realistic, and timely
D)Specific, measurable, achievable, realistic, and timely

Question 16

What is a stressor?

A)An event or situation that causes stress.
B)Any feeling that is unpleasant.
C)A cause of illness.
D)The response or change in the body caused by any emotional, behavioural, or physical factor.

Question 17

When you are solving a problem, what is the first step in the process?

A)Analyze the problem.
B)Identify the problem.
C)Devise a plan.
D)Find a solution.

Question 18

What is burnout?

A)When a support worker receives a burn
B)A defence mechanism
C)A state of exhaustion
D)A feeling of power

Question 19

Which of the following best describes stress?

A)Any feeling that is unpleasant
B)The response or change in the body caused by any emotional, behavioural, or physical factor
C)Anxiety, fear, anger, dread, and depression
D)A cause of illness

Question 20

Dori, a support worker, is experiencing a great deal of stress at work.What should she do?

A)Stay away from work.
B)Talk to the supervisor.
C)Talk to her co-workers.
D)Tell her clients about the problem.

Question 21

What should a support worker do if he recognizes signs of stress such as loss of appetite and sleeplessness in a client?

A)Make a mental note to document the observations later.
B)Tell your supervisor.
C)Diagnose the client with acute stress.
D)Do nothing and monitor the situation.

Question 22

Which statement about helping clients who are stressed is true? You can help them by:

A)Being sympathetic to their feelings
B)Trying to invalidate their feelings
C)Telling them that everything will be okay
D)Providing compassionate care

Question 23

Common stressors include all of the following except:

A)Changes
B)Emotional pressure
C)Increased control
D)School

Question 24

Which of the following is a measurable goal for someone on a diet?

A)Working on weight problem before Christmas
B)Losing weight before Christmas
C)Losing 10 pounds before Christmas
D)Working out before Christmas

Question 25

Lenny, a support worker, is working in a special care unit.One of his residents with dementia is deteriorating rapidly.Lenny recently lost his grandmother to Alzheimer's disease.Lenny is finding it increasingly difficult to care for this resident.What should Lenny do to best cope with his feelings?

A)Continue to care for this resident as this is part of his job.
B)Decrease the amount of time spent with the client so he can cope better.
C)Discuss his concerns with the client.
D)Discuss his concerns with his supervisor.

Question 26

If the support worker is having a busy day and feeling stress, what should she do?

A)Use short, quick, and rhythmic breaths
B)Relax her muscles, from face down to feet
C)Ignore the symptoms; it is part of a busy day
D)Leave whatever situation she is in at once