Deck 16: Strategic Human Resource Management

Question 1

What is the difference between the past HR focus and the present HR focus? In the past,HR professionals focused on compliance to rules,such as those set by the federal government,and they tracked simple metrics like the number of employees hired or the number of hours of training delivered.The new principles of management,however,require a focus on outcomes and results,not just numbers and compliance.Medium;Knowledge;Comprehension

Answer 1

In the past,HR professionals focused on compliance to rules,such as those set by the federal government,and they tracked simple metrics like the number of employees hired or the number of hours of training delivered.The new principles of management,however,require a focus on outcomes and results,not just numbers and compliance.

Question 2

To avoid being outsourced,HR needs to stay relevant and accept ___________ for its business results.

Answer 2

accountability

Question 3

What is strategic human resource management? Strategic human resource management requires attracting the right employees to the company,identifying metrics to help employees stay on target to meet the company's goals,and rewarding them appropriately for their efforts so that they stay engaged and motivated.Medium;Knowledge

Answer 3

Strategic human resource management requires attracting the right employees to the company,identifying metrics to help employees stay on target to meet the company's goals,and rewarding them appropriately for their efforts so that they stay engaged and motivated.

Question 4

How are organizations that value their employees more profitable than those that do not?

Question 5

The acronym for strategic human resource management is ___________.

Question 6

All of the elements of HR need to be aligned with the company's ___________ so that the right employees are hired for the right jobs and rewarded properly for their contributions.

A)Job descriptions
B)Mission
C)Strategy
D)Compensation programs

Question 7

Many HR managers are more effective in the strategic aspects of HR than in the technical or operational aspects.

Question 8

______________ refers to the process of putting together various elements to form a job,bearing in mind organizational and individual worker requirements,as well as considerations of health,safety,and ergonomics.

Question 9

What is involved in the selection and placement process?

Question 10

The more diverse the group in terms of expertise,gender,age,and background,the more ability the group has to avoid the problems of _______________

Question 11

Examples of compensation systems include which of the following?:

A)Training programs
B)Incentives
C)Quarterly reviews
D)All of the above

Question 12

Previously considered a support function,______________ is now becoming a strategic partner in helping a company achieve its goals.

Question 13

SHRM is an integral part of the ____________ portion of the POLC framework.

A)Planning
B)Organizing
C)Leading
D)Controlling

Question 14

The organization's _________________ is the set of skills which employees acquired on the job,through training and experience.

Question 15

_________________ involves actively appreciating and utilizing the differing perspectives and ideas that different individuals bring to the workplace.

Question 16

According to your text,which of the following is not considered one of the four different parts of the HR system?:

A)Diversity management
B)Selection and placement
C)Compensation and rewards
D)Policy and procedures

Question 17

Teams whose members have complementary skills are often more successful because members understand each other.

Question 18

What is a company's human capital?

Question 19

Strategic HRM is not just a function of the HR department.

Question 20

In China,more companies cited HR as a problem than cited regulatory concerns,bureaucracy,or infringement on intellectual property rights.

Question 21

What is the principle of "make or buy"? Rather than developing everyone internally,companies can hire from the outside when they need to tap specific skills.The solution is to make and buy,that is to train some people and to hire others from the external marketplace.Medium;Knowledge

Question 22

The ___________ decision means hiring an employee who has all the necessary skills and experience to ful

Question 23

McKinsey & Company found that there is no relationship between a firm's financial performance and its global talent management practices.

Question 24

Winning the war for talent means attracting the right workers who will be enthusiastic about their work.

Question 25

The doctrine of American law that defines an employment relationship in which either party can break the relationship with no liability is called ________________.

Question 26

Techniques that were developed to achieve productivity breakthroughs in manufacturing can be applied to talent management.

Question 27

The process whereby an organization ensures that employees are recruited and developed to

Question 28

_____________ an employee means hiring a person who doesn't yet have all the needed skills to ful

Question 29

"Suppose you came up with a faster way to do a task,but your team was reluctant to make the change;what would you do?" is an example of what kind of interviewing?

A)Testing
B)Situational
C)Placement
D)Performance

Question 30

In ________________ ,ask in-depth questions about specific job situations.

Question 31

What is the "war for talent"?

Question 32

The baby-boom generation was born between the years ____________.

Question 33

__________________ is the anticipation of the need for human capital and setting a plan to meet that need.

Question 34

One way to help employees connect with the people and things that will help them achieve their professional goals is to:

A)Develop goals that stretch their ability
B)Give them assignments that are engaging
C)Connect people with mentors and help them build networks
D)Promote deserving employees

Question 35

What is the principle "to run smaller batch sizes"? Rather than sending employees to three-year long training programs,send them to shorter programs more frequently.With this approach,managers don't have to make the training decision so far in advance.Medium;Knowledge;Comprehension

Question 36

Any tests given to candidates must be job-related and follow guidelines set forth by:

A)The employers Employee Handbook
B)EEOC
C)Diversity management policies
D)SHRM policies

Question 37

______________ for the job requires more than having a good attitude about receiving good pay and benefits-it means that an employee's goals and aspirations also match those of the company.

Question 38

The rationale behind testing is to give the employer more information before making the selection and placement decision.

Question 39

The key to a successful "make" decision is to:

A)Hire an employee who has all the necessary skills and experience
B)Distinguish between high potential employees and mediocre employees
C)Hire a person who doesn't have all the needed skills but can be trained
D)Predict the needed skills for the future

Question 40

The average job tenure has dropped from 15 years to:

A)4 years
B)5 years
C)6 years
D)7 years

Question 41

____________ pay can include any benefit an employee receives from an employer or job that does not involve tangible value.

Question 42

Examples of indirect compensation include which of the following?:

A)Base wage
B)Paid leave
C)Profit-sharing
D)Stock options

Question 43

If companies want to achieve what they hope for,they need payment systems aligned with their goals.

Question 44

Gainsharing plans are more effective in companies with more than 1000 people.False: Gainsharing plans are more effective in companies with less than 1000 people.Medium;Knowledge

Question 45

What are some indications to use to determine whether to staff a position with a local hire when hiring for overseas positions?

Question 46

Examples of non-monetary pay include which of the following?:

A)Performance-based pay
B)Profit-sharing
C)Flexible hours
D)Base wage

Question 47

Examples of direct pay include which of the following?:

A)Flexible hours
B)Performance-based pay
C)Career and social rewards
D)Job security

Question 48

What are some indications to use to determine whether an expatriate or a local hire would be best in an overseas employment decision?

Question 49

In addition to interviews,many employers use _________ to select and place job applicants.

Question 50

Which of the following indirect compensation elements is not required by law:

A)Social security
B)Retirement program
C)Unemployment
D)Disability payment

Question 51

Give three suggestions for writing an effective job description.

Question 52

Employees design performance targets for themselves.

Question 53

Besides external factors,companies conduct a ________________ to determine the internal value of the job-the more vital the job to the company's success,the higher the pay level.

Question 54

Sometimes called profit sharing,_________________ is a form of pay for performance where the organization shares the financial gains with employees.

Question 55

A _______________ is a one-time cash payment often awarded for exceptional performance.

Question 56

___________________ ties pay directly to an individual's performance in meeting specific business goals or objectives.

Question 57

A bonus is an example of:

A)Variable pay
B)Direct-pay
C)Indirect-pay
D)Non-monetary pay

Question 58

What are the five sensitive areas to avoid during an employment interview? First,the only times you can ask about age are when it is a requirement of a job duty.Second,it is rarely appropriate or legal to ask questions in regards to race,color,national origin,or gender.Third,although candidates may volunteer religious or sexual-orientated information in an interview,you still need to be careful not to discriminate.Fourth,firms can not discriminate for health or disabilities.Finally,you may not ask questions about marital status,children,personal life,pregnancy,or arrest record.Medium;Knowledge

Question 59

A cash wage paid to the employee is called an incentive pay.

Question 60

The effectiveness of a gainsharing plan depends on employees seeing a relationship between what they do and how much money they make.

Question 61

A set of management practices that attempt to create an environment within an organization where the employee has greater involvement and responsibility is:

A)HPWS
B)SHRM
C)e-HRM
D)Major critical success factors

Question 62

_____________ refers to the many HR tasks being done online by employees.

Question 63

______________ teams are teams that exist alongside an individual's daily job.

Question 64

How does gainsharing work? First,the organization must measure the historical performance.Then,if employees help improve the organization's performance on those measures,they share in the financial rewards achieved.This sharing is typically determined by a formula.Medium;Knowledge

Question 65

How does Dow Chemical exemplify best practices for succession planning? Dow has a comprehensive plan that addresses all levels within the organization,not just executive levels.The CEO reviews the plan,signaling its importance.Managers regularly identify critical roles in the company and the competencies needed for success in those roles.Dow uses a 9-box grid for succession planning,plotting employees along the two dimensions of potential and performance.High potential employees are recommended for training and development,such as the Dow Academy or an MBA.Medium;Knowledge

Question 66

What are some examples of the many HR administrative tasks being done online?

Question 67

_____________ is a process whereby an organization ensures that employees are recruited and developed to

Question 68

Part of an effective HR strategy is using technology to reduce the manual work performance by HR employees through ____________.

Question 69

What are the three elements of a pay system?

Question 70

What is the hybrid pay system which would reward both individual and team performance,promoting excellence at both levels? The first system features a base rate of pay for individual performance that increases when the group reaches a target level of performance.The second system is the pay-for-performance rate and increases when a target is reached.Under this reward system,every team member must reach a target level of performance before the higher pay rate kicks in.Medium;Knowledge

Question 71

What are the disadvantages of team-based reward schemes?

Question 72

When designing systems to measure performance,realize that performance appraisals need to focus on ______________ measures.

Question 73

A _____________ team is a temporary team,but it meets full-time for the life of the project.

Question 74

What are the five levels of succession planning? Level 1 is no planning at all.Level 2 is a simple replacement plan.In Level 3 the company extends the replacement plan approach to consider lower-level positions,even including middle managers.In Level 4 the company goes beyond the replacement plan approach to identify the competencies it will need in the future.In Level 5 the organization develops the capability to identify and recruit top talent externally.The primary source of successors should be from within.Medium;Knowledge

Question 75

The principles of strategic human resource management and high performance work systems apply to non-profit enterprises just as they do for-profit ones.

Question 76

What is e-HRM? The e-HRM business solution is based on the idea that information technologies,including the Web,can be designed for human resources professionals and executive managers who need support to manage the work force,monitor changes,and gather the information needed in decision making.Medium;Knowledge

Question 77

What are the two main theories of how to reward employees?

Question 78

Why do profit-sharing plans improve organization performance? The reasons why profit-sharing plans would improve organization performance link to employee motivation theory.A profit-sharing plan will likely encourage employees to monitor each other's behavior because a "loafer" would erode the rewards for everyone.Moreover,profit-sharing should lead to greater information sharing,which increases the productivity and flexibility of the firm.Medium;Knowledge;Comprehension

Question 79

What is HPWS?

Question 80

One of the overarching themes of becoming better at succession planning is that effective organizations become much better at developing external candidates.