Deck 5: Language

Question 1

What type of listening occurs we pay attention to the content or literal meaning of the message without attending to the relationship level of the meaning?

A)defensive listening
B)insulated listening
C)insensitive listening
D)ambushing

Answer 1

C

Question 2

Listening and hearing are not the same thing.

Answer 2

True

Question 3

Message accuracy is one of the forms of interference caused by language.

Answer 3

False

Question 4

This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.

A)stage hogging
B)defensive listening
C)insensitive listening
D)ambushing

Question 5

When we listen to the stories of injustice, we have the ability to recognize how we can act to improve the lives of those who are experiencing hardship or injustice.

Question 6

What type of listener pays close attention to the facts and details of a message?

A)people-oriented listener
B)content-oriented listener
C)action-oriented listener
D)time-oriented listener

Question 7

Anything that stops or hinders a listener from receiving a message is called __________.

A)pseudolistening
B)selective listening
C)listening interference
D)defensive listening

Question 8

__________ are open to hearing different views and perspectives, even when there is disagreement.

A)careful listeners
B)critical listeners
C)moral listeners
D)civil listeners

Question 9

There are times when listeners have difficulty listening to a message because of speaker interference.

Question 10

Ana was talking to her roommate about a math lecture presented by an "Asian American professor." It is appropriate for Ana to highlight a person's race, ethnicity, sex, sexual orientation, or physical disability in a conversation.