Exam 5: Language

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Listening and hearing are not the same thing.

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True

There are times when listeners have difficulty listening to a message because of speaker interference.

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What type of listening occurs we pay attention to the content or literal meaning of the message without attending to the relationship level of the meaning?

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C

Ana was talking to her roommate about a math lecture presented by an "Asian American professor." It is appropriate for Ana to highlight a person's race, ethnicity, sex, sexual orientation, or physical disability in a conversation.

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__________ are open to hearing different views and perspectives, even when there is disagreement.

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Message accuracy is one of the forms of interference caused by language.

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Anything that stops or hinders a listener from receiving a message is called __________.

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What type of listener pays close attention to the facts and details of a message?

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When we listen to the stories of injustice, we have the ability to recognize how we can act to improve the lives of those who are experiencing hardship or injustice.

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This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.

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