Deck 21: Enterprise Resource Planning Erpsystems

Question 1

As an element of an enterprise resource planning (ERP)solution, supply chain includes scheduling, capacity planning, quality control, bill of materials, and related activities.

Answer 1

False

Question 2

An example of a stored procedure would be never to sell certain items at a discount.

Answer 2

True

Question 3

What is the primary purpose of an enterprise resource planning (ERP)system?

Answer 3

The primary purpose of an ERP system is integration.An ERP system allows the left hand of the organization to know what the right hand is doing.This integration allows real-time updates, globally, whenever and wherever a transaction takes place.Critical business decisions can then be made on a timely basis using the latest data.

Question 4

________ is a suite of applications, a database, and a set of inherent processes for consolidating business operations into a single, consistent computing platform.

A)Enterprise resource planning
B)Customer relationship management
C)Warehouse management system
D)Supply chain management

Question 5

The process of maintaining a general ledger, which must be integrated into applications in order to form a true enterprise resource planning (ERP)product, is a(n)________ activity.

A)supply chain
B)accounting
C)human resources
D)manufacturing

Question 6

Which of the following is a manufacturing activity that must be included in a true enterprise resource planning (ERP)product?

A)supplier management
B)capacity planning
C)sales prospecting
D)procurement

Question 7

Enterprise resource planning (ERP)vendors design application programs to be configurable so that development teams can alter them to meet customer requirements without changing program code.

Question 8

In ________, many enterprise resource planning customers will be able to store most of their data on cloud servers managed by cloud vendors and store sensitive data on servers that they manage themselves.

A)hybrid models
B)selective models
C)assorted models
D)customized models

Question 9

Who among the following is a part of a supply chain activity?

A)Jonathan, who is in charge of capacity planning
B)Zara, who is the head of marketing
C)Michael, who handles inventory management
D)Monica, who oversees customer management

Question 10

Which of the following statements is true of an enterprise resource planning (ERP)database?

A)An ERP solution contains the company's operational data.
B)A stored procedure is a computer program code stored within an ERP database that runs to keep the database consistent when certain conditions arise.
C)An ERP solution includes initial configuration data.
D)A trigger is a computer program code stored in an ERP database that is used to enforce business rules.

Question 11

The enterprise resource planning (ERP)training sessions in which the implementing organization's employees teach the ERP trainers about the organization's processes are called train the trainer.

Question 12

Which of the following statements describes a trigger?

A)It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.
B)It is a computer program stored in a database that is used to enforce business rules.
C)It is a set of inherent procedures in an enterprise resource planning (ERP)solution that implement standard business processes.
D)It is a programming paradigm that describes computation in terms of statements that change a program state.

Question 13

Customer relationship management (CRM), as an application that must be included in a true enterprise resource planning (ERP)product, includes ________.

A)cash management
B)HR management
C)sales prospecting
D)capacity planning

Question 14

Process blueprints are the inherent processes in an enterprise resource planning (ERP)solution that implement standard business processes.

Question 15

The primary purpose of an enterprise resource planning (ERP)system is integration.

Question 16

________ activities include payroll, time and attendance, and benefits administration that must be integrated into applications in order to form a true enterprise resource planning (ERP)product.

A)Manufacturing
B)Supply chain
C)Human resource
D)Accounting

Question 17

A stored procedure is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.

Question 18

Enterprise resource planning (ERP)training includes topics such as obtaining top-level management support.

Question 19

An enterprise resource planning (ERP)solution includes a database design, initial configuration data, and the company's operational data.

Question 20

What is a stored procedure?

A)It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.
B)It is an area of memory that is used for dynamic memory allocation.
C)It is a computer program stored in a database that is used to enforce business rules.
D)It is a software program that houses and serves business logic for use by multiple applications.

Question 21

Which of the following statements is true of Oracle's enterprise resource planning (ERP)products?

A)Oracle has never been known to create easy-to-use ERP products.
B)Oracle traditionally does not develop its ERP products in-house.
C)Oracle's ERP products are not available on mobile devices.
D)Oracle's ERP products are not designed according to SOA principles and hence are non-customizable.

Question 22

Enterprise resource planning (ERP)was initially adopted by government and public service agencies to handle complex administrative tasks.

Question 23

For implementing enterprise resource planning (ERP)systems, the first task is to create a model of current business procedures and practices, which is called the as-is model.

Question 24

Which of the following statements is true of the types of organizations that use enterprise resource planning (ERP)?

A)ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry.
B)Implementing ERP in organizations of different scales is difficult due to the differences in their basic business processes.
C)ERP procedures are uniform in large organizations operating in multiple countries.
D)Availability of IT personnel does not have an impact on ERP implementation.

Question 25

Small organizations tend to employ only one or two IT specialists who not only manage the enterprise resource planning (ERP)system, but the entire IS department as well.

Question 26

Explain how organizations of different sizes use enterprise resource planning (ERP)differently.

Question 27

Which of the following statements is true of enterprise resource planning (ERP)products offered by SAP?

A)SAP HANNA is a SaaS (software as a service)cloud offering.
B)SAP does not have technical, marketing, sales, and customer support challenges.
C)Classic SAP uses thick-client, client/server architecture.
D)Because of its installed base, SAP can make a rapid move to cloud-based solutions.

Question 28

Which of the following statements is true of the impact of enterprise resource planning (ERP)on the IT staff of small organizations?

A)IT specialists in small organizations are dedicated to managing only the ERP system.
B)The IT staff in small organizations is isolated from senior management.
C)The chief information officer obtains the backing of the entire executive group for ERP implementation.
D)IT specialists in small organizations are spread very thin and often are in over their heads during an ERP implementation.

Question 29

The differences between as-is processes and the blueprint should be reconciled after the enterprise resource planning (ERP)system has been implemented.

Question 30

Which of the following tasks should be considered while implementing an enterprise resource planning (ERP)application?

A)creating an as-is model that summarizes current business procedures and practices
B)plunging the organization into the new system
C)modeling all current practices "as-is" and implementing them on ERP application
D)modifying every existing practice to match blueprint models

Question 31

Explain briefly the steps for implementing enterprise resource planning (ERP)systems.

Question 32

________ offers Business Cloud, an enterprise resource planning (ERP)solution that can be used as a software service, can be installed on the customer's servers and managed by personnel.

A)Sage
B)SAP
C)Infor
D)Oracle

Question 33

Which of the following aspects that impact enterprise resource planning (ERP)differs among companies of different sizes?

A)relevance of ERP systems
B)value chains
C)availability of skilled IT staff
D)basic business processes

Question 34

Explain enterprise resource planning (ERP)application programs.

Question 35

In midsized organizations, the first step in moving toward enterprise resource planning (ERP)is to obtain deep senior-level management commitment to the project.

Question 36

Which of the following statements is true of Microsoft's enterprise resource planning (ERP)products?

A)Dynamics CRM is a true ERP product used by large organizations.
B)GP is the easiest of Microsoft's ERP products to install.
C)Nav is likely to continue as a general-ledger program in the future.
D)AX is developed in-house by Microsoft.

Question 37

A new enterprise resource planning (ERP)implementation process cannot be carried out if a business is running on an old system.

Question 38

In the future, which of the following Microsoft products is likely to be a true enterprise resource planning (ERP)product for larger organizations?

A)Solomon
B)Nav
C)AX
D)GP

Question 39

An enterprise resource planning (ERP)implementation depends primarily on the backing of a departmental manager.

Question 40

Nolan works for a food processing company that has an annual sales of $200 million.He heads the IT department in his organization.Given that Nolan's organization is midsized, which of the following statements is most likely to be true of the effect of enterprise resource planning (ERP)on his department's staff?

A)His staff is often isolated from senior management.
B)ERP implementation in his organization will be part of a strategic process and, once begun, will have the full backing of the entire executive group.
C)Specialists in his department are spread very thin and often are in over their heads during an ERP implementation.
D)His organization employs only one or two IT specialists.

Question 41

Infor's enterprise resource planning (ERP)products span the mid-range, serving higher-end small companies and lower-end large companies.

Question 42

Microsoft offers its CRM product online as SaaS (software as a service), but it has no full enterprise resource planning (ERP)implementation in the cloud.

Question 43

PeopleSoft is an HR product developed in-house by Oracle.

Question 44

Infor Business Cloud is an enterprise resource planning (ERP)solution that can be installed in a bare-bones way and offered as IaaS (infrastructure as a service).

Question 45

Which of the following is a major disadvantage of mobile devices?

A)inability to process ERP applications
B)unsuitable for employees in all departments
C)security threat
D)not portable

Question 46

SAP's enterprise resource planning (ERP)products are relatively economical compared to other companies' products.

Question 47

Briefly describe Microsoft's enterprise resource planning (ERP)products.

Question 48

Oracle's enterprise resource planning (ERP)products are designed according to SOA principles and hence are adaptable and customizable.

Question 49

Briefly explain Infor's enterprise resource planning (ERP)products.

Question 50

Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Solomon platform.