Deck 5: Planning

Question 1

A proposed set of specific actions intended to implement a plan is called a

A)program.
B)policy.
C)goal.
D)model.
E)game plan.

Answer 1

A

Question 2

The first step in strategic management process is to define the mission and desired outcomes.What activities are associated with this step?
I)Produce measure of performance
II)Align activities, core processes, and resources
III)Assess the environment
IV)Involve stakeholders

A)I and II only
B)III and IV only
C)II and III only
D)I, III, and IV only
E)I, II, and IV only

Answer 2

B

Question 3

Discuss the three stages of crisis management.

Answer 3

not answered

Question 4

According to Mitroff and Alpaslan, bombings, kidnappings, and cyber attacks are examples of: (A) irregular accidents
(B) abnormal accidents
(C) stochastic processes
(D) 21st Century accidents
(E) event-driven accidents

Question 5

How do policies, plans, and programs differ?

Question 6

Clarke's law is an argument against which forecasting technique?

A)Cross-impact analysis
B)Extrapolation
C)Expert opinion
D)Delphi
E)Scenarios

Question 7

What combines the analysis inherent in the rational planning model with the messy realities of power and uncertainty inherent in any collective effort?

A)satisficing
B)vision planning
C)logical incrementalism
D)regional planning
E)contingency planning

Question 8

Strategic management became especially important in the federal government

A)after 1993.
B)during the administration of Theodore Roosevelt.
C)after the Watergate scandal.
D)in the 1950s.
E)with the election of George W Bush as president.

Question 9

According to Mitroff and Alpaslan, the three essential steps in crisis management are prevention, preparation, and ______________. (A) management
(B) feedback
(C) containment
(D) planning
(E) learning

Question 10

Which of the following best explains the success of direct government action?

A)Eliminates transaction costs
B)Externalizes transaction costs
C)Third-party government
D)Relatively high media scrutiny
E)The power of eminent domain

Question 11

Which of the following is NOT a type of program evaluation?

A)Performance measurement
B)Process (or implementation) evaluation
C)Outcome evaluation
D)Impact evaluation
E)Cost-benefit analysis

Question 12

What the forecasting methods are available to public administrators?

Question 13

Which of the following are weaknesses of the formal model of planning?
I)Explicit goals are easier for the opposition to attack.
II)It places too much emphasis on subjective and qualitative factors.
III)Executives who set the goals are reluctant to change.

A)I
B)II
C)III
D)I and III
E)I, II, and III

Question 14

The Delphi technique is an example of

A)structured decision making.
B)expert forecasting.
C)unstructured decision making.
D)crisis management.
E)qualitative forecasting.

Question 15

Trustees of nonprofit organizations have all the following responsibilities EXCEPT

A)establishing fiscal policy and boundaries, with budgets and financial controls.
B)providing adequate resources for the activities of the organization through direct financial contribution and a commitment to fund-raising.
C)hiring a chief financial officer.
D)selecting, evaluating, and if necessary, terminating the appointment of a chief executive.
E)develop and maintain a communications link to the community, promoting the work of the organization.

Question 16

Discuss the strengths and weaknesses of the rational planning model.

Question 17

According to the new regionalists, there are three simple rules for developing the land.What are these rules and why might they be hard to realize in practice?

Question 18

At the National Park Service, substantial increases in visitation drive up cost for many operations that directly support visitor activities, such as waste disposal; general maintenance and supplies; road, trail, and campground repair; employee overtime; and utilities.Additionally, staff are sometimes diverted from other activities to manage the increasing crowds. Based on the statement above, top management might want to turn to which forecasting technique as a planning aid?

A)Expert forecasting
B)Leading indicators
C)Modeling
D)Extrapolation
E)Delphi

Question 19

Which of the following is NOT an advantage of the rational planning model?

A)Keeps workers goal-oriented
B)Forces managers to translate goals into actions
C)Helps create a network of information
D)Incorporates feedback
E)Builds on the premises of logical incrementalism

Question 20

According to Osborne and Gaebler, a fundamental question policy planners need to address is which sector-public, private, or third-would most likely produce the desired results.Which of the following tasks do they NOT place within the domain of the public sector?

A)Promotion of community
B)Prevention of exploitation
C)Promotion of social cohesion
D)Enforcement of equality
E)Prevention of discrimination

Question 21

Discuss the barriers to public sector planning.How might these be overcome?

Question 22

The second step in strategic planning is to align activities, core processes, and resources.What exactly does this mean?

Question 23

List and briefly explained the four types of program evaluation found in the federal government.

Question 24

What advice does Behn offer for terminating a program?

Question 25

What is strategic planning and how does it work in the public sector?

Question 26

Explain the difference between performance measurement and program evaluation.

Question 27

Public administrators need to know the consequences of using different tools to implement policy.What tools are available? Which consequences are especially worth exploring?