Deck 12: Section 5: The Hard Lesson of Business: Change or Vanish

Question 1

According to many scholars, most organizations encourage double-loop learning

Answer 1

False

Question 2

Technology changes have a double-edged sword for business - it can create new industries and destroy old ones.

Answer 2

True

Question 3

Mavens are people who are knowledgeable and have a lot of information on products, prices and place.

Answer 3

True

Question 4

According to Mary Young and James E Post, the most effective organizations are those that communicate openly, honestly, consistently and continuously

Question 5

"Change is a process, not an event."

Question 6

Transformational change attempt to improve upon what the business is currently doing

Question 7

Downsizing, part time and temporary work arrangements, structural unemployment are all examples of economic change

Question 8

It would seem that radical organizational change can only come about when the members of an organization are encouraged to engage in single-loop learning

Question 9

Globalization has been among the most pervasive forces affecting not only business in Canada but in almost every corner of the world.

Question 10

Communication is a product; communication should not include the whys and hows, only the whats.