Deck 2: Perspectives for Organizational Communication

Question 1

The structure of organizational communication can be best described through communication

A)networks.
B)channels.
C)directions.
D)load and distortion.
E)all of the above.

Answer 1

E

Question 2

Asking what communication is,is the focus of the _______________ approach.

A)functional
B)meaning-centered
C)organizational communicational
D)situational

Answer 2

B

Question 3

The Meaning-Centered approach describes which of the following as essentially synonymous processes?

A)organizing and decision making
B)function and structure
C)organic and culture metaphors
D)none of the above

Answer 3

A

Question 4

Which of the following is NOT true regarding the critical theories approach?

A)organizations are not neutral sites of meaning formation
B)focuses our attention on studies of power and abuses of power
C)concentrates on discourse and linguistic patterns as the institutional practices that shape reality
D)depicts organizations as political sites making increasingly important decisions about the public good.

Question 5

The formal and informal patterns of communication that link organizational members are known as

A)networks.
B)channels.
C)directionality.
D)load and distortion.

Question 6

The Functional tradition in organizational communication seeks to understand organizations by

A)studying communication functions and structure.
B)studying organizational culture.
C)studying power,decision making,and organizing.
D)all of these.

Question 7

Tolbert,zucker and later Kuhn describe a process of institutionalization which involves which of the following:

A)innovation
B)habitualization
C)sedimentation
D)objectification
E)all of the above

Question 8

In Weick's view,which one of the terms below does NOT belong in a meaning-centered approach?

A)interaction
B)organizing
C)"the substance of organizing"
D)organization

Question 9

Which of the following can reduce equivocality?

A)the process of organizing
B)communication processing rules
C)communication cycles
D)all of the above
E)none of the above

Question 10

Which of the following is NOT a characteristic of the postmodern theoretical perspective?

A)alienation from the past
B)skepticism about authority structure
C)ambiguity of meanings
D)upholding institutional practices

Question 11

When information enters the organization,the communication system begins a process known as

A)input communication.
B)throughput communication.
C)output communication.
D)open communication.
E)closed communication.

Question 12

Communication as organizational culture is a guiding metaphor closely related to

A)"shared realities."
B)ethnic backgrounds.
C)input,throughput,and outputs.
D)many other variables that influence communication.

Question 13

Asking how and why communication works is the focus of the approach.

A)functional
B)meaning-centered
C)organizational communicational
D)situational

Question 14

Identification,socialization,communication rules,and power all are described as part of which of the following processes?

A)decision making
B)organizing
C)influence
D)problem solving
E)none of the above

Question 15

Organizing messages can best be described by

A)individual role definitions.
B)decision making.
C)rules and regulations.
D)organizational policies.
E)rules,regulations,and organizational policies.

Question 16

The information in the external environment which the organization potentially uses for decision making is known as

A)input communication.
B)throughput communication.
C)output communication.
D)open communication.
E)closed communication.

Question 17

Entropy is more likely to occur in a(n)

A)open system.
B)closed system.
C)suprasystem.
D)subsystem.

Question 18

Deconstruction refers to

A)examination of taken-for-granted assumptions
B)examination of myths used to explain how things are
C)uncovering of interests involved in socially constructed meanings
D)all of the above

Question 19

Messages to the external environment from within the organization are known as

A)input communication.
B)throughput communication.
C)output communication.
D)open communication.
E)closed communication.

Question 20

Which of the following statements is false?

A)Power is a fixed commodity.
B)Power is a process of human interaction.
C)Expert power is not restricted to managers and supervisors.
D)Legitimate power alone is insufficient for organizational influence.

Question 21

Feminist and race theory are concerned with

A)women and minorities
B)the marginalization and domination of diverse people in the workplace
C)the silencing of other than majority voices
D)all of the above
E)none of the above

Question 22

Communication constitutes organization (CCO)refers to

A)the continual process of balance between structure and agency rather than privileging one or the other
B)the four flows as described by McPhee and Zaug
C)the complexity of the intersection of the four flows
D)only co-orientation
E)three of the above