Question 1

Which of the following statements is false?

Accepted Answer

A) Power is a fixed commodity. 
B) Power is a process of human interaction. 
C) Expert power is not restricted to managers and supervisors. 
D) Legitimate power alone is insufficient for organizational influence. 
A) Power is a fixed commodity. 
B) Power is a process of human interaction. 
C) Expert power is not restricted to managers and supervisors. 
D) Legitimate power alone is insufficient for organizational influence. A

Question 2

Asking what communication is,is the focus of the _______________ approach.

Accepted Answer

A) functional 
B) meaning-centered 
C) organizational communicational 
D) situational 
A) functional 
B) meaning-centered 
C) organizational communicational 
D) situational B

Question 3

Which of the following is NOT true regarding the critical theories approach?

Accepted Answer

A) organizations are not neutral sites of meaning formation 
B) focuses our attention on studies of power and abuses of power 
C) concentrates on discourse and linguistic patterns as the institutional practices that shape reality 
D) depicts organizations as political sites making increasingly important decisions about the public good. 
A) organizations are not neutral sites of meaning formation 
B) focuses our attention on studies of power and abuses of power 
C) concentrates on discourse and linguistic patterns as the institutional practices that shape reality 
D) depicts organizations as political sites making increasingly important decisions about the public good. C

Question 4

When information enters the organization,the communication system begins a process known as

Accepted Answer

A) input communication. 
B) throughput communication. 
C) output communication. 
D) open communication. 
E) closed communication. 
A) input communication. 
B) throughput communication. 
C) output communication. 
D) open communication. 
E) closed communication.

Question 5

Communication as organizational culture is a guiding metaphor closely related to

Accepted Answer

A) "shared realities." 
B) ethnic backgrounds. 
C) input,throughput,and outputs. 
D) many other variables that influence communication. 
A) "shared realities." 
B) ethnic backgrounds. 
C) input,throughput,and outputs. 
D) many other variables that influence communication.

Question 6

The information in the external environment which the organization potentially uses for decision making is known as

Accepted Answer

A) input communication. 
B) throughput communication. 
C) output communication. 
D) open communication. 
E) closed communication. 
A) input communication. 
B) throughput communication. 
C) output communication. 
D) open communication. 
E) closed communication.

Question 7

Messages to the external environment from within the organization are known as

Accepted Answer

A) input communication. 
B) throughput communication. 
C) output communication. 
D) open communication. 
E) closed communication. 
A) input communication. 
B) throughput communication. 
C) output communication. 
D) open communication. 
E) closed communication.

Question 8

Feminist and race theory are concerned with

Accepted Answer

A) women and minorities 
B) the marginalization and domination of diverse people in the workplace 
C) the silencing of other than majority voices 
D) all of the above 
E) none of the above 
A) women and minorities 
B) the marginalization and domination of diverse people in the workplace 
C) the silencing of other than majority voices 
D) all of the above 
E) none of the above

Question 9

Tolbert,zucker and later Kuhn describe a process of institutionalization which involves which of the following:

Accepted Answer

A) innovation 
B) habitualization 
C) sedimentation 
D) objectification 
E) all of the above 
A) innovation 
B) habitualization 
C) sedimentation 
D) objectification 
E) all of the above

Question 10

Which of the following can reduce equivocality?

Accepted Answer

A) the process of organizing 
B) communication processing rules 
C) communication cycles 
D) all of the above 
E) none of the above 
A) the process of organizing 
B) communication processing rules 
C) communication cycles 
D) all of the above 
E) none of the above

Question 11

In Weick's view,which one of the terms below does NOT belong in a meaning-centered approach?

Accepted Answer

A) interaction 
B) organizing 
C) "the substance of organizing" 
D) organization 
A) interaction 
B) organizing 
C) "the substance of organizing" 
D) organization

Question 12

The Meaning-Centered approach describes which of the following as essentially synonymous processes?

Accepted Answer

A) organizing and decision making 
B) function and structure 
C) organic and culture metaphors 
D) none of the above 
A) organizing and decision making 
B) function and structure 
C) organic and culture metaphors 
D) none of the above

Question 13

Organizing messages can best be described by

Accepted Answer

A) individual role definitions. 
B) decision making. 
C) rules and regulations. 
D) organizational policies. 
E) rules,regulations,and organizational policies. 
A) individual role definitions. 
B) decision making. 
C) rules and regulations. 
D) organizational policies. 
E) rules,regulations,and organizational policies.

Question 14

Deconstruction refers to

Accepted Answer

A) examination of taken-for-granted assumptions 
B) examination of myths used to explain how things are 
C) uncovering of interests involved in socially constructed meanings 
D) all of the above 
A) examination of taken-for-granted assumptions 
B) examination of myths used to explain how things are 
C) uncovering of interests involved in socially constructed meanings 
D) all of the above

Question 15

Communication constitutes organization (CCO)refers to

Accepted Answer

A) the continual process of balance between structure and agency rather than privileging one or the other 
B) the four flows as described by McPhee and Zaug 
C) the complexity of the intersection of the four flows 
D) only co-orientation 
E) three of the above 
A) the continual process of balance between structure and agency rather than privileging one or the other 
B) the four flows as described by McPhee and Zaug 
C) the complexity of the intersection of the four flows 
D) only co-orientation 
E) three of the above

Question 16

Entropy is more likely to occur in a(n)

Accepted Answer

A) open system. 
B) closed system. 
C) suprasystem. 
D) subsystem. 
A) open system. 
B) closed system. 
C) suprasystem. 
D) subsystem.

Question 17

The Functional tradition in organizational communication seeks to understand organizations by

Accepted Answer

A) studying communication functions and structure. 
B) studying organizational culture. 
C) studying power,decision making,and organizing. 
D) all of these. 
A) studying communication functions and structure. 
B) studying organizational culture. 
C) studying power,decision making,and organizing. 
D) all of these.

Question 18

The formal and informal patterns of communication that link organizational members are known as

Accepted Answer

A) networks. 
B) channels. 
C) directionality. 
D) load and distortion. 
A) networks. 
B) channels. 
C) directionality. 
D) load and distortion.

Question 19

Identification,socialization,communication rules,and power all are described as part of which of the following processes?

Accepted Answer

A) decision making 
B) organizing 
C) influence 
D) problem solving 
E) none of the above 
A) decision making 
B) organizing 
C) influence 
D) problem solving 
E) none of the above

Question 20

Which of the following is NOT a characteristic of the postmodern theoretical perspective?

Accepted Answer

A) alienation from the past 
B) skepticism about authority structure 
C) ambiguity of meanings 
D) upholding institutional practices 
A) alienation from the past 
B) skepticism about authority structure 
C) ambiguity of meanings 
D) upholding institutional practices

Exam 2: Perspectives for Organizational Communication

Which of the following statements is false?

Asking what communication is,is the focus of the _______________ approach.

Which of the following is NOT true regarding the critical theories approach?

When information enters the organization,the communication system begins a process known as

Communication as organizational culture is a guiding metaphor closely related to

The information in the external environment which the organization potentially uses for decision making is known as

Messages to the external environment from within the organization are known as

Feminist and race theory are concerned with

Tolbert,zucker and later Kuhn describe a process of institutionalization which involves which of the following:

Which of the following can reduce equivocality?

In Weick's view,which one of the terms below does NOT belong in a meaning-centered approach?

The Meaning-Centered approach describes which of the following as essentially synonymous processes?

Organizing messages can best be described by

Deconstruction refers to

Communication constitutes organization (CCO)refers to

Entropy is more likely to occur in a(n)

The Functional tradition in organizational communication seeks to understand organizations by

The formal and informal patterns of communication that link organizational members are known as

Identification,socialization,communication rules,and power all are described as part of which of the following processes?

Which of the following is NOT a characteristic of the postmodern theoretical perspective?

Organizational Communication: a Competency-Based Approach

A: Organizational Communication: a Competency-Based Approach

A: Perspectives for Organizational Communication

Communication Implications of Major Organizational Theories

A: Communication Implications of Major Organizational Theories

Organizational Communication: Values and Ethical Communication Behaviors

A: Organizational Communication: Values and Ethical Communication Behaviors

Individuals in Organizations

A: Individuals in Organizations

Groups in Organizations

A: Groups in Organizations

Leadership and Management Communication

A: Leadership and Management Communication

Participating in Organizations: Developing Critical Organizational Communication Competencies

A: Participating in Organizations: Developing Critical Organizational Communication Competencies

Organizational Conflict: Communicating for Effectiveness

A: Organizational Conflict: Communicating for Effectiveness

Strategic Organizational Communication: Professional Applications of Organizational Communication

A: Strategic Organizational Communication: Professional Applications of Organizational Communication

Organizational Change and Communication

A: Organizational Change and Communication

Career Options for Organizational Communication

A: Career Options for Organizational Communication

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