Deck 7: Section 3: Innovation and Change

Question 1

Which of the following approaches is aimed at changing large systems, small groups, or individuals?

A) General Electric workout
B) the functional approach to change
C) organizational development
D) results-driven change
E) Lewin's change synthesis

Answer 1

C

Question 2

A technology______begins with the "birth" of a new technology and ends when that technology reaches its limits and "dies" as it is replaced by a newer, substantially better technology.

A) process
B) pattern
C) cycle
D) hierarchy
E) continuum

Answer 2

cycle

Question 3

The same techniques for managing innovation work equally as well after technological discontinuities as during periods of incremental change.

Answer 3

False

Question 4

Patterns of innovation over time that can create sustainable competitive advantage are called:

A) innovation maps
B) organization development
C) results-driven change
D) innovation streams
E) cyclical inventions

Question 5

The General Electric workout is a special kind of:

A) activity-oriented change
B) results-driven change
C) generational change
D) vision-driven change
E) resources-driven change

Question 6

The first stage of organizational decline is:

A) crisis
B) inaction
C) blinded
D) faulty action
E) dissolution

Question 7

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

A) unfreezing
B) organizational dialogue
C) change definition
D) incremental change
E) change mentoring

Question 8

Which of the following is NOT one of the components of creative work environments?

A) challenging work
B) group compensation
C) freedom
D) supervisory encouragement
E) organizational encouragement

Question 9

According to John Kotter's analysis of the errors managers make when leading change, the first and potentially most serious of these errors is:

A) not establishing a great enough sense of urgency
B) declaring victory too soon
C) not anchoring changes in the corporation's culture
D) not removing obstacles to the new vision
E) a poorly designed organizational mission

Question 10

The ___________approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

A) compression
B) milestones
C) dialectical
D) generational
E) prototypical

Question 11

Resistance to change results from organizational factors, such as the absence of promotion guidelines, bonuses, and praise.