Question 1

The General Electric workout is a special kind of:

Accepted Answer

A)  activity-oriented change 
B)  results-driven change 
C)  generational change 
D)  vision-driven change 
E)  resources-driven change 
A)  activity-oriented change 
B)  results-driven change 
C)  generational change 
D)  vision-driven change 
E)  resources-driven change B

Question 2

The ___________approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

Accepted Answer

A)  compression 
B)  milestones 
C)  dialectical 
D)  generational 
E)  prototypical 
A)  compression 
B)  milestones 
C)  dialectical 
D)  generational 
E)  prototypical A

Question 3

Which of the following approaches is aimed at changing large systems, small groups, or individuals?

Accepted Answer

A)  General Electric workout 
B)  the functional approach to change 
C)  organizational development 
D)  results-driven change 
E)  Lewin's change synthesis 
A)  General Electric workout 
B)  the functional approach to change 
C)  organizational development 
D)  results-driven change 
E)  Lewin's change synthesis C

Question 4

A technology______begins with the "birth" of a new technology and ends when that technology reaches its limits and "dies" as it is replaced by a newer, substantially better technology.

Accepted Answer

A)  process 
B)  pattern 
C)  cycle 
D)  hierarchy 
E)  continuum 
A)  process 
B)  pattern 
C)  cycle 
D)  hierarchy 
E)  continuum

Question 5

Which of the following is NOT one of the components of creative work environments?

Accepted Answer

A)  challenging work 
B)  group compensation 
C)  freedom 
D)  supervisory encouragement 
E)  organizational encouragement 
A)  challenging work 
B)  group compensation 
C)  freedom 
D)  supervisory encouragement 
E)  organizational encouragement

Question 6

Patterns of innovation over time that can create sustainable competitive advantage are called:

Accepted Answer

A)  innovation maps 
B)  organization development 
C)  results-driven change 
D)  innovation streams 
E)  cyclical inventions 
A)  innovation maps 
B)  organization development 
C)  results-driven change 
D)  innovation streams 
E)  cyclical inventions

Question 7

The first stage of organizational decline is:

Accepted Answer

A)  crisis 
B)  inaction 
C)  blinded 
D)  faulty action 
E)  dissolution 
A)  crisis 
B)  inaction 
C)  blinded 
D)  faulty action 
E)  dissolution

Question 8

The same techniques for managing innovation work equally as well after technological discontinuities as during periods of incremental change.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

Accepted Answer

A)  unfreezing 
B)  organizational dialogue 
C)  change definition 
D)  incremental change 
E)  change mentoring 
A)  unfreezing 
B)  organizational dialogue 
C)  change definition 
D)  incremental change 
E)  change mentoring

Question 10

According to John Kotter's analysis of the errors managers make when leading change, the first and potentially most serious of these errors is:

Accepted Answer

A)  not establishing a great enough sense of urgency 
B)  declaring victory too soon 
C)  not anchoring changes in the corporation's culture 
D)  not removing obstacles to the new vision 
E)  a poorly designed organizational mission 
A)  not establishing a great enough sense of urgency 
B)  declaring victory too soon 
C)  not anchoring changes in the corporation's culture 
D)  not removing obstacles to the new vision 
E)  a poorly designed organizational mission

Question 11

Resistance to change results from organizational factors, such as the absence of promotion guidelines, bonuses, and praise.

Accepted Answer

A) True 
 B)False

Exam 7: Section 3: Innovation and Change

The General Electric workout is a special kind of:

The ___________approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

Which of the following approaches is aimed at changing large systems, small groups, or individuals?

A technology______begins with the "birth" of a new technology and ends when that technology reaches its limits and "dies" as it is replaced by a newer, substantially better technology.

Which of the following is NOT one of the components of creative work environments?

Patterns of innovation over time that can create sustainable competitive advantage are called:

The first stage of organizational decline is:

The same techniques for managing innovation work equally as well after technological discontinuities as during periods of incremental change.

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

According to John Kotter's analysis of the errors managers make when leading change, the first and potentially most serious of these errors is:

Resistance to change results from organizational factors, such as the absence of promotion guidelines, bonuses, and praise.

Section 1: Management

Section 2: Management

Section 3: Management

Section 1: History of Management

Section 2: History of Management

Section 3: History of Management

Section 1: Organizational Environments and Cultures

Section 2: Organizational Environments and Cultures

Section 3: Organizational Environments and Cultures

Section 1: Ethics and Social Responsibility

Section 2: Ethics and Social Responsibility

Section 3: Ethics and Social Responsibility

Section 1: Planning and Decision Making

Section 2: Planning and Decision Making

Section 3: Planning and Decision Making

Section 1: Organizational Strategy

Section 2: Organizational Strategy

Section 3: Organizational Strategy

Section 1: Innovation and Change

Section 2: Innovation and Change

Section 1: Global Management

Section 2: Global Management

Section 1: Designing Adaptive Organizations

Section 2:designing Adaptive Organizations

Section 1: Managing Teams

Section 2: Managing Teams

Section 3: Managing Teams

Section 1: Managing Human Resource Systems

Section 2: Managing Human Resource Systems

Section 3: Managing Human Resource Systems

Section 1: Managing Individuals and a Diverse Work Force

Section 2: Managing Individuals and a Diverse Work Force

Section 3: Managing Individuals and a Diverse Work Force

Section 1: Motivation

Section 2: Motivation

Section 3: Motivation

Section 1: Leadership

Section 2: Leadership

Section 3: Leadership

Section 1: Managing Communication

Section 2: Managing Communication

Section 1: Control

Section 2: Control

Section 3: Control

Section 1: Managing Information

Section 2: Managing Information

Section 3: Managing Information

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