Deck 13: Leadership and Ethics
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Deck 13: Leadership and Ethics
1
An unethical leader is usually someone who is a morally weak individual and manager.
True
2
The pacesetting style of leadership may be appropriate in situations that require quick results from a highly motivated team.
True
3
Emotional intelligence is largely genetic just like a person's intelligence quotient IQ).
False
4
A leader who "challenges the process" should also be critical of other people's ideas in order to challenge them to be more creative.
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5
An ethically neutral leader is someone who does not provide clear ethical guidance so others do not know what the leader's ethical beliefs are or whether he or she cares.
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6
A hypocritical leader extols the virtues of integrity and ethical conduct,but then engages in unethical behavior and may encourage others to do so as well.
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7
A client offers you an expense-paid vacation to Aruba if you reduce the cost of the project by 10%.This would be an example of conflict of interest.
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8
An exemplary leader who "encourages from the heart" should show appreciation for other's accomplishments by creating a culture of celebration even if it involves recognitions or celebrations that are insincere.
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9
Emotional intelligence includes five styles: coercive,authoritative,affiliative,democratic,and coaching.
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10
Leadership is the same thing as management.
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11
A leader who "Models the Way" attempts to be an effective leader by setting an example so that he or she wins people's respect based on behavior and not title or position.
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12
The democratic style of leadership is most effective in a crisis situation.
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13
Socialization can take place through formal means such as training or mentoring and through less formal ones such as interaction with peers and supervisors.
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14
The coaching style of leadership helps people identify their strengths and weakness so that long-term professional goals can be set.
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15
One practice of exemplary leadership is to inspire a shared vision so people become committed to a purpose.
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16
Management focuses activities related to planning,organizing,controlling staffing,evaluating,and monitoring.
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17
An action or decision that is legal is always ethical.
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18
One problem with the democratic style of leadership is that it can lead to seemingly endless meetings in order to gain group consensus.
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19
A person has only one leadership style that can never be changed.
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20
The coercive style of leadership can be effective in a crisis situation.
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21
Which of the following is NOT a traditional management activity?
A)Planning
B)Inspiring a vision
C)Controlling
D)Staffing
E)Evaluating
A)Planning
B)Inspiring a vision
C)Controlling
D)Staffing
E)Evaluating
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22
_____ means recognizing and supporting good ideas,and making sure these ideas happen.
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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23
The leadership style that would be least effective in a crisis situation would be the:
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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24
The approach to leadership that entails inventing the future so that people become committed to a purpose is:
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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25
_____ means understanding the needs,interests,and "speaking the language" of constituents.
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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26
_____ means that a leader's behavior wins respect,not title or position within the organization.
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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27
The leadership style that follows the attitude that "people come first" is the:
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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28
_____ means using simple gestures to show appreciation for people's contributions and recognition of accomplishments.
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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29
The leadership style that is most effective in a crisis situation is the:
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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30
Leadership includes _____ .
A)Planning
B)Setting a direction
C)Controlling
D)Staffing
E)Evaluating
A)Planning
B)Setting a direction
C)Controlling
D)Staffing
E)Evaluating
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31
The authoritative leadership style can be summarized as:
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
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32
The democratic leadership style can be summarized as:
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
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33
The approach to leadership that requires a leader to support collaboration and build trust among project stakeholders is:
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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34
The project team appears to be tired,disillusioned,frustrated,and willing to give up.The most appropriate leadership approach would be:
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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35
The approach to leadership where the leader is viewed as a pioneer who seeks out opportunities to innovate,grow,and improve is:
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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36
_____centers of the value of the individual rather than goals and tasks and attempts to keep people happy by creating harmony.
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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37
_____ means empowering people and motivating them to do their best,feel a sense of ownership,and take pride in what they do.
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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38
The approach to leadership where a leader leads by example is:
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
A)Model the way
B)Inspire a vision
C)Challenge the process
D)Enable others to act
E)Encourage the heart
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39
The leadership style where the leader outlines a clearly defined goal but empowers people to choose their own means for achieving it is the:
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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40
The coercive leadership style can be summarized as:
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
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41
The leadership style where poor performers are quickly identified and replaced if standards are not met is the:
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Pacesetting style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Pacesetting style
E)Coaching style
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42
Which of the following would be an ethical dilemma where impartiality and trust come into question?
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
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43
The leadership style that helps people identify their unique strengths and weaknesses so that they can achieve their personal and career goals is the:
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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44
An unethical leader could be described as someone who
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
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45
Emotional intelligence
A)Allows an individual to be flexible in choosing the most appropriate leadership style
B)Can be learned at any age
C)Is the ability to understand and manage relationships
D)Requires an honest assessment of how others view your leadership
E)All the above
A)Allows an individual to be flexible in choosing the most appropriate leadership style
B)Can be learned at any age
C)Is the ability to understand and manage relationships
D)Requires an honest assessment of how others view your leadership
E)All the above
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46
The pacesetting leadership style can be summarized as:
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
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47
A project manager who attempts to create a project environment in which people feel safe and appreciated is trying to ensure that which one of the following ethical dilemmas do not occur?
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
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48
While working on an IT project,you learn that a particular department plans to reduce its staff by 50%.The manager of this department has asked the project team to keep this information secret until the plans are finalized.A good friend of yours works in this department and has asked you whether you heard of any news concerning the future of the department.This would be an example of which of the following ethical dilemmas?
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
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49
When using _____,the leader spends time getting other people's ideas,while building trust,respect,and commitment.
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
A)Coercive style
B)Authoritative style
C)Affiliative style
D)Democratic style
E)Coaching style
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50
Many organizations are mandating ethics training for their employees because
A)It's the law in many countries
B)Is in the best interest for people in the organization and society
C)CEOs are afraid that their stock price will plummet
D)The booming economy has created a surplus of cash for many organizations to increase their training budgets
E)None of the above
A)It's the law in many countries
B)Is in the best interest for people in the organization and society
C)CEOs are afraid that their stock price will plummet
D)The booming economy has created a surplus of cash for many organizations to increase their training budgets
E)None of the above
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51
A hypocritical leader could be described as someone who
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
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52
The first thing to consider when faced with an ethical dilemma would be
A)Identify the consequences
B)Check with legal counsel
C)Gather the facts
D)Identify the obligations
E)Report the situation immediately to the company's CEO
A)Identify the consequences
B)Check with legal counsel
C)Gather the facts
D)Identify the obligations
E)Report the situation immediately to the company's CEO
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53
A capability that outlines a specific set of competencies associated with emotional intelligence is:
A)Self-awareness
B)Self-management
C)Social awareness
D)Social skills
E)All the above are capabilities associated with emotional intelligence
A)Self-awareness
B)Self-management
C)Social awareness
D)Social skills
E)All the above are capabilities associated with emotional intelligence
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54
Focusing on fairness in terms of equity,reciprocity,and impartiality is hoping to avoid which ethical dilemma?
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
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55
An ethically neutral leader could be described as someone who
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
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56
An ethical leader could be described as someone who
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
A)Extols the virtues of integrity and ethical conduct,but then engages in unethical behavior
B)Makes it clear that bottom line results are important,but only if they can be achieved in an ethical manner
C)Does not provide a clear message of the ethical conduct that is expected,so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D)Is a weak moral individual and a weak moral manager
E)None of the above
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57
Visionary leadership,influence,developing others,and communication are all associated with _____ of Emotional Intelligence.
A)Self-awareness
B)Self-management
C)Social awareness
D)Social skills
E)All the above are capabilities associated with emotional intelligence
A)Self-awareness
B)Self-management
C)Social awareness
D)Social skills
E)All the above are capabilities associated with emotional intelligence
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58
The coaching leadership style can be summarized as:
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
A)"Come with me"
B)"What do you think?"
C)"Try this"
D)"Do as I do,now!"
E)"Do as I say"
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59
A gift from a vendor could cause the following ethical dilemma _____.
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
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60
You have been issued a computer by your employer.Using this computer to trade stocks online could be considered which of the following ethical dilemmas?
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
A)Confidence
B)Human resource
C)Corporate resource
D)Conflict of interest
E)None of the above
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61
Describe the emotional intelligence competency called social skills.
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62
What is emotional intelligence?
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63
Describe the pacesetting leadership style.
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64
Differences in nationality,ethnicity,religion,gender,or generation is:
A)Culture
B)Diversity
C)Internationalism
D)Individualism
E)None of the above
A)Culture
B)Diversity
C)Internationalism
D)Individualism
E)None of the above
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65
Describe the emotional intelligence competency called self-awareness.
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66
Describe the affiliative leadership style.
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67
Which of the following would NOT be considered a complexity of international projects?
A)Currency exchange
B)Regulations and laws
C)Language
D)Attitude toward work and time
E)All the above are complexities of international projects
A)Currency exchange
B)Regulations and laws
C)Language
D)Attitude toward work and time
E)All the above are complexities of international projects
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68
Describe the 5 Practices for Exemplary Leadership.
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69
Describe the authoritative leadership style.
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70
Describe the emotional intelligence competency called self-management.
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71
What is the difference between ethical and legal? Can something be ethical but illegal? Unethical but legal?
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72
Describe the coercive leadership style.
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73
Describe the coaching leadership style.
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74
What is the relationship between leadership and management?
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75
Describe the emotional intelligence competency called social awareness.
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