Deck 4: The Human Side of Project Management

Question 1

A single organizational structure is best for all organizations regardless of strategy.

Answer 1

False

Question 2

Real teams tend to have a commitment to a common purpose and performance goals.

Answer 2

True

Question 3

An IT project manager's technical knowledge is much more important that his or her ability to communicate with people.

Answer 3

False

Question 4

The Project Organization is based upon organizing resources to perform specialized tasks or activities in order to attain the goals of the organization.

Question 5

Project team members should be chosen based upon their technology skills,business/organization skills,and interpersonal skills.

Question 6

High potential for conflict and poor response time are disadvantages of the Matrix Organizational structure.

Question 7

Projectitis sometimes occurs when the project manager and project team develop a strong attachment to the project and to each other.

Question 8

According to the PMBOK,there are four processes associated with Project Human Resources Management.The process that confirms that specific human resources will be available to work on the project is:

A)Develop Human Resources Plan
B)Acquire Project Team
C)Develop Project Team
D)Manage Project Team
E)Control Project Team

Question 9

The main feature of the Matrix Organizational structure is the ability to integrate areas and resources throughout an organization.

Question 10

Breadth,depth of knowledge,and experience are advantages for projects sponsored by organizations with functional structures.

Question 11

The four phases of a learning cycle include: Understand and frame the problem,plan,act,reflect and learn.

Question 12

Stakeholders are individuals,groups,or even organizations that have a stake or claim in the project's outcome.

Question 13

The project environment includes not only the physical space where the team will work,but also the project culture as well.

Question 14

Unity of Command is violated when a project team member has only one direct superior.

Question 15

The Functional Organization is based upon organizing resources to perform specialized tasks or activities in order to attain the goals of the organization.

Question 16

Real teams are defined as having a large number of people with similar skills and experience.

Question 17

According to the PMBOK,there are four processes associated with Project Human Resources Management.The process that focuses on creating a staffing management plan that identifies and documents the reporting relationships as well as each team member's role,responsibility,and required skills is:

A)Develop Human Resources Plan
B)Acquire Project Team
C)Develop Project Team
D)Manage Project Team
E)Control Project Team

Question 18

The performance of an organization or a project is influenced largely by how well its resources are organized.

Question 19

Disadvantages of the Project Organizational structure include project isolation,duplication of effort,and projectitis.

Question 20

The informal organizational structure is a published structure that defines the official lines of authority,responsibilities,and reporting relationships.

Question 21

High level of integration,improved communication,and increased project focus are advantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 22

According to the PMBOK,there are four processes associated with Project Human Resources Management.The process that ensures the tracking of the project team's performance,providing feedback,resolving interpersonal issues,and managing organizational change is:

A)Develop Human Resources Plan
B)Acquire Project Team
C)Develop Project Team
D)Manage Project Team
E)Control Project Team

Question 23

Project isolation,duplication of effort,and projectitis are disadvantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 24

_____ organizes resources to perform specialized tasks or activities in order to attain the goals of the organization.

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 25

Problems determining authority and responsibility,poor response time,and poor integration are disadvantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 26

The more traditional organizational form best describes:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 27

Increased flexibility,breadth and depth of knowledge and experience,and less duplication are advantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 28

Unity of command violations are most often associated with:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 29

Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 30

Higher potential for conflict and poor response time are disadvantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 31

Which of the following attributes is least important for sucessful project managers:

A)ability to communicate with people
B)ability to deal with people
C)ability to create and sustain relationships
D)ability to learn new technical skills
E)ability to organize

Question 32

_____ integrates areas and resources throughout the organization.

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 33

The most complex organizational structure is the:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 34

Radical teams are most likely to:

A)Accept background information at face value
B)Approach projects in a linear fashion
C)Provide run-of-the-mill solutions
D)Get to the root of the matter
E)Focus on the schedule and budget

Question 35

The phases of a learning cycle include all of the following except:

A)Act
B)Assess risk
C)Reflect and learn
D)Plan
E)Understand and frame problem

Question 36

Clear authority and responsibility,improved communication,and a high level of integration are advantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 37

According to the PMBOK,there are four processes associated with Project Human Resources Management.The process that focuses on the processes to improve the competencies of the project team,their interactions,and the overall team environment is:

A)Develop Human Resources Plan
B)Acquire Project Team
C)Develop Project Team
D)Manage Project Team
E)Control Project Team

Question 38

High level of integration,improved communication,increased project focus,higher potential for conflict,and poorer response time are advantages and disadvantages of:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 39

_____ supports projects as the dominant form of business with each treated as a separate and independent unit within the organization.

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 40

The structure that reveals most clearly how individuals in an organization relate is the:

A)The Functional Organization
B)The Matrix Organization
C)The Project-Based Organization
D)The Informal Organization
E)The Formal Organization

Question 41

Describe the roles of a project manager.What qualities are required for a good project manager?

Question 42

Describe what is meant by the informal organization.Why should the project manager or project team be concerned with understanding the informal organization?

Question 43

Describe the functional organizational structure.

Question 44

What is meant by the formal organization? Why is it important for a project manager to understand the formal organization?

Question 45

Describe the project organizational structure.

Question 46

In conducting a stakeholder analysis,why is it important not only to identify those who will gain from the project's success,but also those who may gain from its failure?

Question 47

What is the relationship between an organization's strategy and organizational structure?

Question 48

Describe the matrix organizational structure.

Question 49

Describe the balanced matrix,functional matrix,and project matrix organizational structures.

Question 50

What is a stakeholder?

Question 51

What purpose does creating a lessons learned at the end of a learning cycle provide?

Question 52

Describe the concept of a learning cycle.

Question 53

What is the difference between a work group and a real team?