Deck 15: Leadership

Question 1

 The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure.

Answer 1

False

Question 2

 A key characteristic of Level 5 leaders is an almost complete lack of ego coupled with a fierce resolve to do what is best for the organization.

Answer 2

True

Question 3

 Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities.

Answer 3

False

Question 4

 A leader who works to fulfill followers' needs and goals, as well as to achieve the organization's larger mission, is called a servant leader.

Question 5

 Authentic leadership refers to individuals who know and understand themselves, who espouse and act consistent with higher-order ethical values, and who empower others with their openness and authenticity.

Question 6

 Leadership occurs among people, involves the use of influence, and is used to attain goals.

Question 7

 Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

Question 8

 Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

Question 9

 A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority over followers.

Question 10

 Influence means that the relationship among people is passive.

Question 11

 Leadership Grid® is a two-dimensional leadership model that measures the leader's concern for people and concern for production to categorize the leader into one of three different leadership styles.

Question 12

 Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward subordinates.

Question 13

 Traits associated with interactive leadership include personal confidence, exclusion, and independence.

Question 14

 Self-confidence, honesty and integrity, enthusiasm, and the desire to lead are all intelligence and ability components of personal characteristics of leaders.

Question 15

 Interactive leadership has been found to be associated with female leaders.

Question 16

 In a recent study, it was found that men were more capable of inspiring and motivating others and building relationships than women.

Question 17

 Management and leadership reflect the same sets of qualities and skills that frequently overlap within a single individual.

Question 18

 Consideration is the extent to which the leader is task-oriented and directs subordinate work activities toward goal attainment.

Question 19

 Researchers at The Ohio State University identified two major behaviors called consideration and initiating structure.

Question 20

 Country club management reflects a moderate amount of concern for both people and production.

Question 21

 The alienated follower is a person who is a passive, yet independent, critical thinker.

Question 22

 A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.

Question 23

 Fiedler considered a person's leadership style to be relatively flexible and easy to change.

Question 24

 According to Hersey and Blanchard, the telling style is appropriate for followers with moderate readiness levels.

Question 25

 A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

Question 26

 According to Fiedler, task-oriented leaders are more effective when the situation is either highly favorable or highly unfavorable, whereas relationship-oriented leaders are more effective in situations of moderate favorability.

Question 27

 A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is called a neutralizer.

Question 28

 Contingency approaches to leadership include the situational model based on the work of Paul Hersey and Kenneth Blanchard, the leadership model developed by Fred Fiedler and his associates, and the substitutes-for-leadership concept.

Question 29

 A charismatic leader has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

Question 30

 Power is the potential ability to influence the behavior of others.

Question 31

 Transformational leaders are hard-working, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Question 32

 Transformational leadership skills are ingrained personality characteristics.

Question 33

 Hersey and Blanchard's situational model of leadership focuses a great deal of attention on the characteristics of followers in determining appropriate leadership behavior.

Question 34

 The relationship-oriented leader performs better in situations of intermediate favorability because human relations skills are important in achieving high group performance.

Question 35

 According to Fiedler, the favorability of a leadership situation can be analyzed in terms of three elements: the quality of relationships between leader and followers, the personality traits of the leader, and the extent to which the leader has formal authority over followers.

Question 36

 The pragmatic survivor is a follower who participates actively in a relationship with the boss but doesn't use critical thinking skills.

Question 37

 Charismatic leaders typically have a strong vision for the future, and they can motivate others to help realize it.

Question 38

 An effective follower is characterized by a need for constant supervision.

Question 39

 According to the substitutes-for-leadership concept, inflexibility and low position power are organizational variables that are substitutes for a task-oriented leadership style.

Question 40

 The effective follower exhibits neither critical, independent thinking nor active participation.

Question 41

 Legitimate power, reward power, and expert power are all forms of position power.

Question 42

 A(n) __________ leader works to fulfill followers' needs and goals as well as to achieve the organization's larger mission.

A) servant
B) transactional
C) transformational
D) charismatic
E) interactive

Question 43

 Influence is the effect that a person's actions have on the attitudes, values, beliefs, or behavior of others.

Question 44

 __________ means being unpretentious and modest rather than arrogant and prideful.

A) Humility
B) Egotism
C) Altruism
D) Reserved
E) Assurance

Question 45

 All of the following are contemporary leadership approaches except:

A) Level 5 leadership.
B) servant leadership.
C) authentic leadership.
D) progressive leadership.
E) interactive leadership.

Question 46

 Effective leaders develop networks of allies-people who can help the leader accomplish his or her goals.

Question 47

 Using rational persuasion is often not effective because most people do not have faith in facts and analysis.

Question 48

 Use of rational persuasion and appealing to higher authority are two commonly used interpersonal influence tactics.

Question 49

 Ricky is well loved by his coworkers at Axel Cable Inc. He is viewed as having a great deal of humility, often giving credit for successes to other members of his team. As such, Ricky would be placed in which category of the hierarchy of management capabilities?

A) Level 1: Capable individual
B) Level 2: Contributing team member
C) Level 3: Competent manager
D) Level 4: Effective leader
E) Level 5: Level 5 executive

Question 50

 __________ is the ability to influence people toward the attainment of organizational goals.

A) Motivation
B) Leadership
C) Persuasion
D) Commitment
E) Organizational citizenship

Question 51

 When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.

Question 52

 The text discusses Captain Michael Abrashoff and how he changed his traditional management style to a more "bossless" leadership style to transform the USS Benfold's crew of demoralized sailors into confident and inspired problem solvers to take the initiative. Some of Captain Abrashoff's methods for becoming less of a boss and more of a leader included all of the following except:

A) creating a climate of trust.
B) leading by example.
C) communicating purpose and meaning.
D) generating unity.
E) taking both calculated and uncalculated risks.

Question 53

 Linda is viewed by her colleagues as someone who makes productive contributions through her talent, skills, and knowledge. Based on the hierarchy of management capabilities, Linda would be placed in which category?

A) Level 1: Capable individual
B) Level 2: Contributing team member
C) Level 3: Competent manager
D) Level 4: Effective leader
E) Level 5: Level 5 executive

Question 54

 Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Question 55

 Two types of personal powers are expert power and reward power.

Question 56

 People who are enmeshed in a network of relationships have less power.

Question 57

 Leadership is reciprocal, which means that it:

A) is dynamic.
B) is a problem-solving activity.
C) occurs among people.
D) is redundant.
E) has a tendency to create conflict.

Question 58

 The leader who stimulates high standards and champions a dedication to the organization's vision is a Level _____ leader.

A) 1
B) 2
C) 3
D) 4
E) 5

Question 59

 Which of the following refers to the highest level in a hierarchy of manager capabilities?

A) Interactive leadership
B) Creative leadership
C) Level 5 leadership
D) Postheroic leadership
E) People-oriented leadership

Question 60

 Referent power does not depend on a formal title or position.

Question 61

 Two basic leadership behaviors identified as important for leadership are attention to __________ and attention to __________.

A) detail; people
B) tasks; people
C) tasks; situations
D) people; situations
E) strengths; weaknesses

Question 62

 Self-confidence, honesty and integrity, and the desire to lead are all components of which personal characteristic of leaders?

A) Physical characteristics
B) Intelligence and ability
C) Personality
D) Social characteristics
E) Social background

Question 63

 Generally, early research found __________ relationship between personal traits and leader success.

A) a strong
B) a weak
C) a positive
D) a negative
E) no

Question 64

 The early research on leadership traits was referred to as the "__________" approach.

A) Dynamic Leader
B) Desirable Traits
C) Great Man
D) Strong Individual
E) Situational Leadership

Question 65

 Researchers at the University of Michigan found that the most effective supervisors were those who established high performance goals and displayed supportive behavior toward subordinates, which are referred to as __________ leaders.

A) employee-centered
B) task-oriented
C) job-centered
D) team-oriented
E) performance-oriented

Question 66

 __________ are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.

A) Traits
B) Core competencies
C) Strengths
D) Behaviors
E) Competitive advantages

Question 67

 Which of the following is not a leadership quality?

A) Visionary
B) Innovative
C) Promotes change
D) Assigns tasks
E) Nurtures

Question 68

 __________ leaders know and understand themselves, espouse and act consistent with higher-order ethical values, and empower and inspire others with their openness and authenticity.

A) Level 5
B) Servant
C) Authentic
D) Transformational
E) Interactive

Question 69

 Jerome, a manager at Welford Nonprofit Group, is known for his selflessness and willingness to give to others. He likes working in the nonprofit sector because he wants to apply his leadership drive and skills to serve others who are less fortunate. Based on this information, which type of leader best describes Jerome?

A) Level 5 leader
B) Servant leader
C) Authentic leader
D) Transformational leader
E) Interactive leader

Question 70

 Which of the following is not a manager quality?

A) Maintains stability
B) Organizes
C) Analyzes
D) Rational
E) Personal power

Question 71

 A study by leadership development firm Zenger Folkman found that women scored higher than men in all of the following leadership dimensions except:

A) developing others.
B) analyzing issues.
C) building relationships.
D) inspiring and motivating others.
E) driving for results.

Question 72

 Megan is a manager at Botell International. She is extremely mindful of her subordinates and respects their ideas and feelings. As a result, there is a high level of mutual trust between her and her subordinates. Megan can be described as:

A) high in initiating structure.
B) low in initiating structure.
C) high in consideration.
D) a team leader.
E) a task-oriented leader.

Question 73

 Researchers at The Ohio State University identified two major behaviors they called __________ and __________.

A) commitment; consideration
B) commitment; initiation
C) consideration; initiating structure
D) initiating structure; commitment
E) consideration; concern for people

Question 74

 Which of the following is not a valid component of authentic leadership?

A) Pursues purpose with passion
B) Isolates self from others
C) Leads with the heart as well as the head
D) Demonstrates self-discipline
E) Practices solid values

Question 75

 At work, Sue Ellen favors a consensual and collaborative process, where influence derives from relationships rather than power position and formal authority. As such, she can best be viewed as which of the following types of leader?

A) Level 5
B) Servant
C) Authentic
D) Transformational
E) Interactive

Question 76

 Wilson is viewed by his boss as driven, tenacious, and as having high conscientiousness in the pursuit of his goals. These characteristics fit within which category?

A) Physical characteristics
B) Intelligence and ability
C) Work-related characteristics
D) Social background
E) Social characteristics

Question 77

 Which of the following characteristics of leaders have been studied?

A) Personality
B) Physical
C) Social
D) Work-related
E) All of these

Question 78

 Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which of the following personal characteristics of leadership is she showing?

A) Physical characteristics
B) Intelligence and ability
C) Personality characteristics
D) Social characteristics
E) Work-related characteristics

Question 79

 Studies have shown that __________ is the single characteristic most common to top executives.

A) optimism
B) patience
C) flexibility
D) resilience
E) empathy

Question 80

 The distinguishing personal characteristics of a leader are known as:

A) traits.
B) sources of power.
C) leadership styles.
D) leadership behaviors.
E) personal preferences.