Deck 13: Promotion and Pricing Strategies
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Deck 13: Promotion and Pricing Strategies
1
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A _____ pricing strategy sets a low price as a major marketing weapon.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A _____ pricing strategy sets a low price as a major marketing weapon.
j
2
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
In _____,marketers share the costs of local advertising of their company's product with channel partners.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
In _____,marketers share the costs of local advertising of their company's product with channel partners.
l
3
Discuss how Camelbak illustrates the concept of promotional mix.
The promotional mix consists of two components-personal and nonpersonal selling-that marketers combine to meet the needs of their company's target customers and effectively and efficiently communicate its message to them.Personal selling is the most basic form of promotion: a direct person-to-person promotional presentation to a potential buyer.Nonpersonal selling consists of advertising,sales promotion,direct marketing,and public relations.Advertising is the best-known form of nonpersonal selling.
CamelBak,well known for its hydration paks and water bottles,sponsors Chicago's Lollapalooza music festival and provides free freshly filtered water to all attendees.
CamelBak,well known for its hydration paks and water bottles,sponsors Chicago's Lollapalooza music festival and provides free freshly filtered water to all attendees.
4
Discuss how integrated marketing communications relate to a firm's overall promotional strategy.
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5
Describe the circumstances in which a company is more likely to emphasize personal selling rather than advertising.
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6
Describe advertising specialties.
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7
Name the two basic types of advertising and provide examples for both.
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8
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
With _____,businesses drop prices for a set period of time to attract more customers during that period of time.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
With _____,businesses drop prices for a set period of time to attract more customers during that period of time.
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Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
9
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
Businesses often conduct a(n)_____ to determine the minimum sales volume a product must generate at a certain price level to cover all costs.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
Businesses often conduct a(n)_____ to determine the minimum sales volume a product must generate at a certain price level to cover all costs.
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Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
10
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A(n)_____ strategy sets an intentionally high price relative to the prices of competing products.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A(n)_____ strategy sets an intentionally high price relative to the prices of competing products.
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11
What is sales promotion? Give some examples of common sales promotion techniques.
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12
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A _____ is a combination of personal selling and nonpersonal selling to meet the needs of a company's target customers and communicate its message to them.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A _____ is a combination of personal selling and nonpersonal selling to meet the needs of a company's target customers and communicate its message to them.
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Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
13
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____promotes a good or service whose benefits are not readily apparent or whose purchase decision requires a close analysis of alternatives.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____promotes a good or service whose benefits are not readily apparent or whose purchase decision requires a close analysis of alternatives.
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14
What are the components of the promotional mix? Outline the advantages of the components of the promotional mix.
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15
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____ bases pricing decisions on market share,the percentage of the market controlled by a certain product or company.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____ bases pricing decisions on market share,the percentage of the market controlled by a certain product or company.
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Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
16
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
Through _____,marketers coordinate all promotional activities to execute a unified,customer-focused promotional strategy.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
Through _____,marketers coordinate all promotional activities to execute a unified,customer-focused promotional strategy.
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
17
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
Retailers commonly use _____ because they believe consumers favor amounts that sound less than they really are.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
Retailers commonly use _____ because they believe consumers favor amounts that sound less than they really are.
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
18
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____ involves messages that promote concepts,ideas,philosophies,or goodwill for industries,companies,organizations,or government entities.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____ involves messages that promote concepts,ideas,philosophies,or goodwill for industries,companies,organizations,or government entities.
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
19
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A(n)_____ relies on personal selling to market an item to wholesalers and retailers in a company's distribution channels.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
A(n)_____ relies on personal selling to market an item to wholesalers and retailers in a company's distribution channels.
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
20
Complete the following using the terms listed.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____ consists of displays or demonstrations that promote products when and where consumers buy them.
a.breakeven analysis
b.promotional mix
c.Volume objectives
d.Institutional advertising
e.discount pricing
f.Creative selling
g.Point-of-purchase advertising
h.skimming pricing
i.pushing strategy
j.penetration
k.integrated marketing communications
l.cooperative advertising
m.odd pricing
_____ consists of displays or demonstrations that promote products when and where consumers buy them.
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k this deck
21
Differentiate between pushing strategies and pulling strategies.
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22
Advertising,sales promotion,direct marketing,and public relations are examples of _____.
A)order processing
B)personal selling
C)nonpersonal selling
D)creative selling
A)order processing
B)personal selling
C)nonpersonal selling
D)creative selling
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23
Describe everyday low pricing (EDLP).
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24
Classic Sport Inc.signs professional basketball players and footballers to promote its products.Classic Sport is using sports stars to increase sales by enhancing the public's _____demand for its brand.
A)secondary
B)selective
C)primary
D)marketplace
A)secondary
B)selective
C)primary
D)marketplace
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25
Integrated marketing communications would include all of the following EXCEPT _____.
A)direct mail
B)sales promotions
C)public relations
D)distribution
A)direct mail
B)sales promotions
C)public relations
D)distribution
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26
Lubex,a car lubricant manufacturer,puts a sticker on your windshield to remind you when you are due for your next oil change.This is an example of which of the following promotional strategy objectives?
A)Accentuating the product's value
B)Providing information
C)Stabilizing sales
D)Differentiating the product
A)Accentuating the product's value
B)Providing information
C)Stabilizing sales
D)Differentiating the product
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27
In an effort to boost the entire pork industry in the U.S. ,the National Pork Board sponsors an advertisement stating,"Pork: The Other White Meat." This type of promotion is trying to develop _____.
A)primary demand
B)media containment
C)name recognition
D)media dominance
A)primary demand
B)media containment
C)name recognition
D)media dominance
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28
A manufacturer that sells _____ is most likely to employ personal selling.
A)scissors with a safety attachment
B)generic tea at a low cost
C)private jets to people
D)packaged chips all over the world
A)scissors with a safety attachment
B)generic tea at a low cost
C)private jets to people
D)packaged chips all over the world
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29
In the movie,The Social Network,the actor portraying Mark Zuckerberg was featured wearing products by Gap and the North Face.This form of promotion is known as _____.
A)trade promotion
B)institutional advertising
C)creative selling
D)product placement
A)trade promotion
B)institutional advertising
C)creative selling
D)product placement
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30
Assume fixed costs equal $480,000.The selling price per unit is $10,and the variable cost per unit of $8 produces a $2 per unit contribution to fixed costs.Find the breakeven point in terms of both units and in dollars.
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31
Describe profitability objectives.How do some companies maintain prices while still increasing profitability?
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32
When firms try to differentiate their products,they often apply a concept known as _____.
A)product valuation
B)personal selling
C)the marketing mix
D)positioning
A)product valuation
B)personal selling
C)the marketing mix
D)positioning
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33
Explain why companies and consumers often prefer sweepstakes to contests or games as a form of promotion.
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34
A company includes an instant coupon as part of its product's package that gives buyers a discount on the product's retail price.What is the company attempting to do?
A)Increase sales
B)Provide negative information about its competitors
C)Stabilize sales by employing personal selling
D)Differentiate the product
A)Increase sales
B)Provide negative information about its competitors
C)Stabilize sales by employing personal selling
D)Differentiate the product
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35
Micord,an automobile manufacturer,is running ads emphasizing that it offers longer warranties than other automobile companies.This is an example of which of the following promotional strategy objectives?
A)Accentuating the product's value
B)Providing information
C)Stabilizing sales
D)Differentiating the product
A)Accentuating the product's value
B)Providing information
C)Stabilizing sales
D)Differentiating the product
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36
Describe the relationship between price and quality.
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37
Explain how marketers conduct breakeven analyses.
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38
A major portion of the U.S.advertising is designed to _____.
A)accentuate product cost
B)stimulate pork demand
C)provide information
D)differentiate products
A)accentuate product cost
B)stimulate pork demand
C)provide information
D)differentiate products
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39
_____ involves the use of innovative,low-cost marketing efforts to attract customer attention.
A)Trade promotion
B)Guerrilla marketing
C)Creative selling
D)Institutional marketing
A)Trade promotion
B)Guerrilla marketing
C)Creative selling
D)Institutional marketing
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40
Which of the following scenarios illustrates the concept of personal selling?
A)A salesperson talking to a customer about a water purifier
B)A television advertisement about a new automobile
C)A radio announcement about a new restaurant
D)A salesperson handing flyers about a new boutique in a shopping mall
A)A salesperson talking to a customer about a water purifier
B)A television advertisement about a new automobile
C)A radio announcement about a new restaurant
D)A salesperson handing flyers about a new boutique in a shopping mall
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41
Television is an attractive advertising medium because it _____.
A)is relatively inexpensive
B)offers a constantly growing network audience
C)offers mass coverage and flexibility
D)provides instant feedback that can be used to measure effectiveness
A)is relatively inexpensive
B)offers a constantly growing network audience
C)offers mass coverage and flexibility
D)provides instant feedback that can be used to measure effectiveness
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42
Drelfin Community College purchases golf balls engraved with the words "Drelfin Community College," which are distributed at various college fairs in which it participates.These engraved golf balls are considered _____.
A)point-of-purchase advertising
B)samples
C)premiums
D)specialty advertising
A)point-of-purchase advertising
B)samples
C)premiums
D)specialty advertising
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43
A disadvantage of using _____ as an advertising medium is their short lifespan.
A)magazines
B)newspapers
C)outdoor ads
D)internet ads
A)magazines
B)newspapers
C)outdoor ads
D)internet ads
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44
Businesses often spend _____ as much on personal selling as on advertising.
A)twice
B)almost
C)five to ten times
D)over twenty times
A)twice
B)almost
C)five to ten times
D)over twenty times
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45
Fish Filler,a seafood restaurant,provides free drinks with each meal.Fish filler is using _____ to promote its sales.
A)premiums
B)samples
C)rebates
D)coupons
A)premiums
B)samples
C)rebates
D)coupons
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46
Companies typically prefer sweepstakes to games or contests because:
A)they can predict the number of winners in sweepstakes.
B)organizing sweepstakes require less advertising.
C)sweepstakes require product purchase to enter.
D)courts and rulings have favored the use of sweepstakes.
A)they can predict the number of winners in sweepstakes.
B)organizing sweepstakes require less advertising.
C)sweepstakes require product purchase to enter.
D)courts and rulings have favored the use of sweepstakes.
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47
Although a salesperson's work can vary significantly from one company to another,it usually involves a mix of creative selling,missionary selling,and _____.
A)personal selling
B)product samples
C)order processing
D)indirect selling
A)personal selling
B)product samples
C)order processing
D)indirect selling
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48
Sales of intangible products or services such as insurance often rely heavily on _____.
A)order processing
B)sales promotion
C)missionary selling
D)creative selling
A)order processing
B)sales promotion
C)missionary selling
D)creative selling
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49
Bell Inc. ,a computer manufacturer,is offering $100 cash back on the purchase of a computer.This is an example of _____.
A)specialty advertising
B)a rebate
C)a sample
D)a premium
A)specialty advertising
B)a rebate
C)a sample
D)a premium
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50
Informative advertising is most apt to be used in which stage of the product life cycle?
A)The growth stage
B)The maturity stage
C)The introductory stage
D)The decline stage
A)The growth stage
B)The maturity stage
C)The introductory stage
D)The decline stage
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51
Don-its,a coffee shop,uses _____ advertising when it tells people that "hard-working" people prefer its coffee over the coffee sold by its competitor,Moon-beverage.
A)comparative
B)informative
C)reminder-oriented
D)corporate
A)comparative
B)informative
C)reminder-oriented
D)corporate
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52
Craig,a public relations manager of GBS bank,creates an advertisement that explains how GBS bank has positively influenced the economy of his country.Craig has used _____ advertising.
A)institutional
B)cause
C)product
D)corporate
A)institutional
B)cause
C)product
D)corporate
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53
A paid,nonpersonal sales communication usually directed at a large number of potential buyers is known as _____.
A)the media mix
B)sales promotion
C)advertising
D)publicity
A)the media mix
B)sales promotion
C)advertising
D)publicity
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54
A leading manufacturer of exercise bicycles ran a full-page advertisement in a health magazine differentiating the price of its bicycle with that of a leading competitor.The manufacturer is using _____.
A)comparative advertising
B)reminder-oriented advertising
C)a pushing strategy
D)advocacy advertising
A)comparative advertising
B)reminder-oriented advertising
C)a pushing strategy
D)advocacy advertising
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55
_____ advertising is used to promote a specific viewpoint on a public issue as a way to influence public opinion and the legislative process about issues such as literacy,hunger and poverty,and alternative energy sources.
A)Effect
B)Cause
C)Persuasive
D)Comparative
A)Effect
B)Cause
C)Persuasive
D)Comparative
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56
Companies that provide _____ for NASCAR teams are eager to spend millions in exchange for a direct association with the biggest spectator sport in the United States.
A)public relations
B)sponsorships
C)specialty advertising
D)product advertising
A)public relations
B)sponsorships
C)specialty advertising
D)product advertising
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k this deck
57
Trade promotion is _____.
A)often used to promote goods or services to ultimate consumers
B)used to promote goods or services to marketing intermediaries
C)used to increase investments at the manufacturers' facilities
D)only used to build goodwill
A)often used to promote goods or services to ultimate consumers
B)used to promote goods or services to marketing intermediaries
C)used to increase investments at the manufacturers' facilities
D)only used to build goodwill
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
58
Sales personnel employed by companies,such as IBM and Microsoft,who offer technical assistance through consulting in order to promote goodwill for their employers are primarily involved in _____.
A)missionary selling
B)creative selling
C)nonpersonal selling
D)order processing
A)missionary selling
B)creative selling
C)nonpersonal selling
D)order processing
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
59
The goal of_____ advertising is to maintain awareness of the usefulness of a product.
A)advocacy
B)comparative
C)persuasive
D)reminder-oriented
A)advocacy
B)comparative
C)persuasive
D)reminder-oriented
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
60
The Federated Credit Union,through its direct-mail promotion,encourages its members to write letters to members of Congress asking them to pass legislation favorable to credit unions.Such promotion is a form of _____ advertising.
A)advocacy
B)public
C)institutional
D)comparative
A)advocacy
B)public
C)institutional
D)comparative
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
61
Gerard is a sales executive for an office supply start-up,and his job includes giving frequent demonstrations to prospective clients and business professionals.When a prospective client representative finds fault with the company's printer,Gerard should use this situation as a chance to _____.
A)show positive feedback received from other clients for the printer
B)extend the presentation and answer questions
C)determine if the prospect has the ability to pay for the machine
D)propose alternative purchases
A)show positive feedback received from other clients for the printer
B)extend the presentation and answer questions
C)determine if the prospect has the ability to pay for the machine
D)propose alternative purchases
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
62
When one company tries to compete with or match its competitor's rates,it engages in _____.
A)nonpersonal selling
B)personal selling
C)prestige pricing
D)price wars
A)nonpersonal selling
B)personal selling
C)prestige pricing
D)price wars
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
63
The use of literature and unusual visual aids is part of the _____stage of the sales process.
A)approach
B)demonstration
C)closing
D)qualifying
A)approach
B)demonstration
C)closing
D)qualifying
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
64
When a pharmaceutical company uses the phrase "ask your doctor" in its ads,the company is using a _____ strategy to appeal directly to the public instead of physicians alone.
A)pulling
B)public relations
C)rebate
D)pushing
A)pulling
B)public relations
C)rebate
D)pushing
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
65
Greta is a marketing manager of a bank who regularly sends materials to various companies to participate in credit card promotions.Greta is employing a _____ strategy.
A)rebate
B)pulling
C)public relations
D)pushing
A)rebate
B)pulling
C)public relations
D)pushing
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
66
Arianna runs a furniture store.A couple in her store tells her they're impressed with a particular living room couch.Arianna should _____.
A)show them a more expensive model
B)persuade them to buy furniture for their entire home
C)point out less-than-stellar aspects of the model
D)attempt to close the sale
A)show them a more expensive model
B)persuade them to buy furniture for their entire home
C)point out less-than-stellar aspects of the model
D)attempt to close the sale
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
67
Promotion that is aimed at the ultimate consumer with the goal of generating demand for a good or service is based on a(n)_____.
A)cooperative strategy
B)pulling strategy
C)pushing strategy
D)emphasis on personal selling
A)cooperative strategy
B)pulling strategy
C)pushing strategy
D)emphasis on personal selling
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
68
_____ achieves a nonpersonal stimulation of demand for an organization by unpaid placement of information.
A)Publicity
B)Specialty advertising
C)Point-of-purchase advertising
D)Cause advertising
A)Publicity
B)Specialty advertising
C)Point-of-purchase advertising
D)Cause advertising
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
69
Volume objectives base pricing decisions on _____.
A)image goals and status quo pricing
B)supply and demand
C)market share
D)breakeven analysis
A)image goals and status quo pricing
B)supply and demand
C)market share
D)breakeven analysis
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
70
Blue Computers Inc. ,a computer manufacturer,provides inner city schools with free computers and wireless Internet access.This is an example of _____.
A)rebates that support advertising
B)public relations
C)personal selling
D)creative selling
A)rebates that support advertising
B)public relations
C)personal selling
D)creative selling
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Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
71
A pushing promotional strategy is _____.
A)designed to promote one item at a time and place it near the location of an actual purchase decision
B)designed to encourage consumers to ask for a specific product even if a retailer does not carry it
C)primarily used when goods or services are marketed to the ultimate consumer
D)designed to market a product,product line,or service to wholesalers and retailers
A)designed to promote one item at a time and place it near the location of an actual purchase decision
B)designed to encourage consumers to ask for a specific product even if a retailer does not carry it
C)primarily used when goods or services are marketed to the ultimate consumer
D)designed to market a product,product line,or service to wholesalers and retailers
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
72
The salesperson's task of identifying potential customers is known as _____.
A)follow-up
B)approach
C)demonstration
D)prospecting
A)follow-up
B)approach
C)demonstration
D)prospecting
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
73
Assume a company wants to increase its profitability.Which of the following would be inconsistent with the company's objective?
A)Operate more efficiently
B)Maintain price while increasing the size or amount of the product
C)Reduce costs while maintaining the quality of the product
D)Raise prices while increasing the quality of the product
A)Operate more efficiently
B)Maintain price while increasing the size or amount of the product
C)Reduce costs while maintaining the quality of the product
D)Raise prices while increasing the quality of the product
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
74
What should a firm do if it is too difficult or too expensive to have salespeople meet all potential customers in person?
A)Use telemarketing
B)Engage in missionary selling
C)Meet prospects in a central location
D)Set up a focus group
A)Use telemarketing
B)Engage in missionary selling
C)Meet prospects in a central location
D)Set up a focus group
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
75
Salespeople explain to marketing intermediaries why they should carry particular merchandise,usually supported by _____.
A)corporate financing
B)nonpersonal selling
C)publicity stunts
D)offers of special discounts
A)corporate financing
B)nonpersonal selling
C)publicity stunts
D)offers of special discounts
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
76
Which of the following is an example of a virtual approach that companies use to identify and qualify sales prospects?
A)Focus groups
B)Webinars
C)Public service messages
D)Radio announcements
A)Focus groups
B)Webinars
C)Public service messages
D)Radio announcements
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
77
The process of finalizing a sale is part of the _____ stage of the sales process.
A)approach
B)presentation
C)closing
D)demonstration
A)approach
B)presentation
C)closing
D)demonstration
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
78
A company adds several features to one of its products and reduces the product's price.What is most likely to be the company's objective?
A)To reduce turnover rate
B)To meet competition
C)To increase the prestige of the product
D)To decrease the product's market fluctuation rate
A)To reduce turnover rate
B)To meet competition
C)To increase the prestige of the product
D)To decrease the product's market fluctuation rate
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
79
Kristen and Jack have had an in-ground swimming pool installed in their back yard.About one week after the installation,the salesperson that facilitated the installation telephoned and asked if everything about the pool met with their expectations.The salesperson is _____.
A)conducting a follow-up
B)trying to get a repeat order
C)prospecting
D)overcoming objections
A)conducting a follow-up
B)trying to get a repeat order
C)prospecting
D)overcoming objections
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck
80
The future attitudes of most prospects are affected by the first impression they form of a salesperson.Therefore,salespeople _____.
A)should carefully prepare their approach to potential customers
B)should use the same sales pitch to all customers
C)must be selective in identifying prospects
D)must be tactful when they respond to objections
A)should carefully prepare their approach to potential customers
B)should use the same sales pitch to all customers
C)must be selective in identifying prospects
D)must be tactful when they respond to objections
Unlock Deck
Unlock for access to all 150 flashcards in this deck.
Unlock Deck
k this deck