Deck 8: The Interview

Question 1

"You would agree with me,wouldn't you,that our companies policies are fair?" is an example of a(n)_____ question.

A)mirror
B)yes-response
C)closed
D)probe

Answer 1

B

Question 2

Ted studied math and accounting in college,but worked as a junior high school math teacher for five years before being laid off due to state cutbacks.After a year of unemployment,he landed an interview at a bank for an entry-level accounting position.As a school teacher he got used to dressing "business casual" at work.What should he wear to the bank interview?"

A)He should stick to business casual since it makes him comfortable.
B)He should wear a dark suit,long-sleeve shirt,necktie,and leather dress shoes.
C)He should go out and buy the latest designer-made white linen suit.
D)He should wear a tweed blazer and short-sleeve shirt so he can wear that jacket if he is cold and take it off if it is too hot.

Answer 2

B

Question 3

You are writing a research paper on Certified Public Accountants (CPA),and your next-door neighbor happens to be a CPA.You decide to interview her for your paper.You would be conducting a(n)_____ interview.

A)information-gathering
B)employment
C)interrogation
D)problem-solving

Answer 3

A

Question 4

During an interview,the interviewer asks Ladeeta,"Where was your last place of employment?" What kind of interview question was asked?

A)open
B)bipolar
C)leading
D)direct

Question 5

Grace is applying for a managerial position at a retail store.During her interview,the interviewer asks her how she would solve complaints that customers might have or conflicts between the employees.What type of interview is this?

A)informational
B)second employment
C)behavioral
D)occupational

Question 6

What is the most important action to take after an interview?

A)send an email to the interviewer adding information about yourself that you forgot to include in the interview
B)try to contact others who were interviewed to try to determine who got the job
C)wait for two days and then telephone the interviewer to ask for the result
D)send a "thank-you" email or handwritten message within 48 hours

Question 7

During which stage of the interview is it most appropriate to discuss salary?

A)telephone contact to set the interview up
B)first interview
C)second interview
D)when you are offered the position

Question 8

_____ require a yes or no response.

A)Direct questions
B)Open questions
C)Closed questions
D)Bipolar questions

Question 9

An excellent source to find out about most jobs is _____.

A)the dictionary
B)an encyclopedia
C)Occupational Outlook Handbook
D)Salary.com

Question 10

Companies who want to develop or continue their archives often hire people to conduct _____ interviews.

A)oral history
B)media
C)persuasive
D)employment

Question 11

Nia is the Human Resource Manager for Longview & Associates,an accounting firm.This year has been very busy with people getting ready to prepare their taxes and get things in order,as well as making sure the office is organized.She must hire an accountant in a month to assist with the workload.She has narrowed the candidates to six.Only two live within driving distance.She will only be able to pay expenses for three candidates.What is the best type of interview that Nia could use to narrow her list to three?

A)telephone job interview
B)oral history interview
C)interrogation interview
D)counseling interview

Question 12

Increasingly employers use which process to streamline job candidate screening?

A)eliminating educational requirements as an unfair barrier to employment
B)randomly selecting potential candidates to ensure fairness
C)using computers to scan resumes for key qualifications
D)eliminating interviews and relying solely on resumes

Question 13

As Robert prepares an outline on what will transpire during interviewing a candidate,he starts with "What are you studying in school?" and then goes to "What are the courses that you took that can be applied to the position?" These questions are part of which concept?

A)general to specific questioning
B)funnel schedule
C)gestalt outline
D)inverted funnel technique

Question 14

A characteristic of law enforcement interrogation is _____.

A)the extreme efforts made to make the person being questioned comfortable.
B)the degree to which the questioning strategy is relatively unimportant.
C)the fact that the questioners do not need to establish credibility.
D)the purposeful creation of a stressful atmosphere,which is aimed at extracting a confession.

Question 15

_____ require a certain response.

A)Direct questions
B)Closed questions
C)Leading questions
D)Bipolar questions

Question 16

During his interview,Charles was very nervous.The interviewer asked him a question that he really did not understand.What should Charles do in this situation?

A)ask for the interviewer to restate question
B)try to answer the question
C)ask the interviewer a question instead
D)tell the interviewer that he does not understand and is confused

Question 17

Rachel has been on the job for three months,and it is time for her to meet with her supervisor for a performance review.This type of interview is best known as a(n)_____ interview.

A)counseling
B)problem-solving
C)appraisal
D)behavioral

Question 18

_____ are explicit and require specific replies.

A)Direct questions
B)Open questions
C)Closed questions
D)Bipolar questions

Question 19

Nikki was trying to get ready for an interview that she was having in the morning.While looking in her closet,she could not decide what to wear.Which of the following would be most appropriate attire?

A)dark skirt suit,small gold loop earrings,and navy stockings
B)polyester skirt suit,small gold loop earrings,and neutral-colored stockings
C)dark skirt suit,pearls,and neutral-colored stockings
D)light blue skirt suit,pearls,and navy stockings

Question 20

Which of the following is a legal question that can be asked during an employment interview?

A)What is your race?
B)What is your date of birth?
C)How many years of experience do you have?
D)What is your maiden name?

Question 21

Identify three questions that are illegal to ask in the United States in an employment interview.How should the interviewee best respond if asked an illegal question?

Question 22

An example of a closed question would be,"Do you think that listening is the most important skill in an interview?"

Question 23

Which type of interview would probably involve rapid fire questions?

A)employment
B)employment behavioral
C)employment stress
D)educational

Question 24

In an employment interview,"from what high school did you graduate?" would be a(n)_____ question,while "would you like to work for this company?" is a(n)_____ question.

A)closed,open
B)closed,bipolar
C)bi-polar,open
D)loaded,bi-polar

Question 25

A(n)_____ interview is meant to change or reinforce behavior,while a(n)_____ interview is meant to assess one's performance to date.

A)appraisal,problem-solving
B)employment,counseling
C)sales,persuasive
D)persuasive,appraisal

Question 26

It is a good idea to take notes during an interview.

Question 27

The basic format of an interview is the opening,the body,and the closing.

Question 28

It is a good idea to stick exactly to pre-formatted resume templates from Microsoft Word or other widely used software.

Question 29

There are a number of things an interviewer can do to make the interviewee more comfortable resulting in a more effective interview.

Question 30

Even if asked compound questions,it is a good idea to answer only one question at a time in an interview.

Question 31

To avoid trouble with Transportation Security Association agents or other officials conducting an on-the-spot security interview,it is important to avoid _____.

A)telling the truth since it will delay the process
B)showing identification since someone with your name is likely on the no-fly-list
C)over talking since it is an indication of stress
D)discussing whether your travel is for business or leisure since the official has no legal right to inquire about this topic

Question 32

Virtual world games,like Second Life,are sometimes used by interviewers so that they can assess _____.

A)the applicant's educational background
B)how an applicant acts under pressure
C)the appropriateness with which an applicant dresses him/herself and acts
D)an applicant's work history

Question 33

The inverted funnel schedule is most appropriate for reprimanding interviews.

Question 34

An interview is a purposeful conversation between two or more persons that follows a basic question-and-answer format.

Question 35

If an interviewee has asked a question but was not given a clear response by the interviewer,it would not be a good idea to probe for further information.

Question 36

Inevitably,the employment interviewer will close by saying,"Do you have any questions for me?" Identify two questions that you could ask and explain why they should reflect upon you well.

Question 37

Upgrading from mediocre business attire to a crisp and effective appearance for an interview typically results in salaries that are 50 percent higher.

Question 38

If asked an illegal question during an interview,it is proper to tell the interviewer that you were told in a communication class that it is your right to refrain from answering that question.

Question 39

It is the interviewee's responsibility to signal when the interview should conclude.

Question 40

One of the characteristics of an effective interviewer is to be a good listener.

Question 41

It is very important to research the organization where you seek employment prior to an informational or employment interview.Identify three types of questions that could be asked and explain why each of them is important.

Question 42

Is it more important for the interviewer or the interviewee to be a good listener? Justify your answer.

Question 43

You will be graduating shortly,and you have already begun your job search.You passed out eight resumes at the university's career fair,and the employer that you are most interested in has contacted you for an interview.You want to do the right things to impress the interviewer.In a brief essay,identify three things that you should prepare ahead of time in order to show off your best self at the interview.

Question 44

You are scheduled to have an employment interview at a major bank.Identify your gender and briefly describe what you should wear.

Question 45

Select two types of interviews and for each,explain the following:
(a)What is its function,how is it used?
(b)What kind of situation is it best used in?
(c)Give three characteristics of each interview that distinguish it from other interviews?

Question 46

The textbook notes that in the body of an interview there are typically nine types of questions that interviewers tend to ask.Identify five of these by name and give an example of each.For example,"direct questions" are specific and require specific replies.An example of a direct question is "Where did you last work?" You may not use this example as one of the five types.