Question 1

During which stage of the interview is it most appropriate to discuss salary?

Accepted Answer

A) telephone contact to set the interview up 
B) first interview 
C) second interview 
D) when you are offered the position 
A) telephone contact to set the interview up 
B) first interview 
C) second interview 
D) when you are offered the position C

Question 2

The textbook notes that in the body of an interview there are typically nine types of questions that interviewers tend to ask.Identify five of these by name and give an example of each.For example,"direct questions" are specific and require specific replies.An example of a direct question is "Where did you last work?" You may not use this example as one of the five types.

Accepted Answer

1. Behavioral questions: These questions ask about past behavior in specific situations. For example, "Can you give an example of a time when you had to deal with a difficult coworker and how you handled it?"

2. Situational questions: These questions present hypothetical scenarios and ask how the interviewee would respond. For example, "What would you do if you were given a project with a tight deadline and limited resources?"

3. Open-ended questions: These questions allow for a more expansive response and encourage the interviewee to provide detailed information. For example, "Can you tell me about a time when you had to overcome a significant challenge at work?"

4. Closed-ended questions: These questions typically require a yes or no answer or a specific piece of information. For example, "Have you ever managed a team before?"

5. Probing questions: These questions seek to delve deeper into a topic or response provided by the interviewee. For example, "Can you elaborate on how you implemented the new process at your previous job?"

Question 3

Select two types of interviews and for each,explain the following:
(a)What is its function,how is it used?
 (b)What kind of situation is it best used in?
(c)Give three characteristics of each interview that distinguish it from other interviews?

Accepted Answer

1. Structured Interview:
(a) Function and Usage: The function of a structured interview is to ask a set of predetermined questions in a consistent manner to all candidates. It is used to gather specific information from candidates and compare their responses in a standardized way.
(b) Best Used in: Structured interviews are best used in situations where there is a need to objectively compare candidates based on specific criteria, such as for technical or skill-based positions.
(c) Characteristics:
- Questions are predetermined and asked in the same order to all candidates.
- The interviewer has a specific set of criteria and scoring system to evaluate candidates' responses.
- It is more formal and standardized compared to other types of interviews.

2. Behavioral Interview:
(a) Function and Usage: The function of a behavioral interview is to assess a candidate's past behavior and experiences to predict their future performance. It is used to understand how candidates have handled specific situations in the past and how they may handle similar situations in the future.
(b) Best Used in: Behavioral interviews are best used in situations where the job requires specific behavioral traits or skills, such as leadership, problem-solving, or teamwork.
(c) Characteristics:
- Questions are focused on specific past experiences and behaviors.
- The interviewer is looking for specific examples and details from the candidate's past.
- It is more focused on assessing the candidate's potential fit for the role based on their past behavior.

Question 4

Increasingly employers use which process to streamline job candidate screening?

Accepted Answer

A) eliminating educational requirements as an unfair barrier to employment 
B) randomly selecting potential candidates to ensure fairness 
C) using computers to scan resumes for key qualifications 
D) eliminating interviews and relying solely on resumes 
A) eliminating educational requirements as an unfair barrier to employment 
B) randomly selecting potential candidates to ensure fairness 
C) using computers to scan resumes for key qualifications 
D) eliminating interviews and relying solely on resumes

Question 5

One of the characteristics of an effective interviewer is to be a good listener.

Accepted Answer

A) True 
 B)False

Question 6

It is a good idea to take notes during an interview.

Accepted Answer

A) True 
 B)False

Question 7

The basic format of an interview is the opening,the body,and the closing.

Accepted Answer

A) True 
 B)False

Question 8

Inevitably,the employment interviewer will close by saying,"Do you have any questions for me?" Identify two questions that you could ask and explain why they should reflect upon you well.

Accepted Answer

Certainly! When an interviewer asks if y

Question 9

Nikki was trying to get ready for an interview that she was having in the morning.While looking in her closet,she could not decide what to wear.Which of the following would be most appropriate attire?

Accepted Answer

A) dark skirt suit,small gold loop earrings,and navy stockings 
B) polyester skirt suit,small gold loop earrings,and neutral-colored stockings 
C) dark skirt suit,pearls,and neutral-colored stockings 
D) light blue skirt suit,pearls,and navy stockings 
A) dark skirt suit,small gold loop earrings,and navy stockings 
B) polyester skirt suit,small gold loop earrings,and neutral-colored stockings 
C) dark skirt suit,pearls,and neutral-colored stockings 
D) light blue skirt suit,pearls,and navy stockings

Question 10

"You would agree with me,wouldn't you,that our companies policies are fair?" is an example of a(n)_____ question.

Accepted Answer

A) mirror 
B) yes-response 
C) closed 
D) probe 
A) mirror 
B) yes-response 
C) closed 
D) probe

Question 11

_____ require a certain response.

Accepted Answer

A) Direct questions 
B) Closed questions 
C) Leading questions 
D) Bipolar questions 
A) Direct questions 
B) Closed questions 
C) Leading questions 
D) Bipolar questions

Question 12

Which type of interview would probably involve rapid fire questions?

Accepted Answer

A) employment 
B) employment behavioral 
C) employment stress 
D) educational 
A) employment 
B) employment behavioral 
C) employment stress 
D) educational

Question 13

In an employment interview,"from what high school did you graduate?" would be a(n)_____ question,while "would you like to work for this company?" is a(n)_____ question.

Accepted Answer

A) closed,open 
B) closed,bipolar 
C) bi-polar,open 
D) loaded,bi-polar 
A) closed,open 
B) closed,bipolar 
C) bi-polar,open 
D) loaded,bi-polar

Question 14

You are scheduled to have an employment interview at a major bank.Identify your gender and briefly describe what you should wear.

Accepted Answer

A: When preparing for an employment inte

Question 15

Is it more important for the interviewer or the interviewee to be a good listener? Justify your answer.

Accepted Answer

It is equally important for both the int

Question 16

It is very important to research the organization where you seek employment prior to an informational or employment interview.Identify three types of questions that could be asked and explain why each of them is important.

Accepted Answer

1. Questions about the company's culture

Question 17

Which of the following is a legal question that can be asked during an employment interview?

Accepted Answer

A) What is your race? 
B) What is your date of birth? 
C) How many years of experience do you have? 
D) What is your maiden name? 
A) What is your race? 
B) What is your date of birth? 
C) How many years of experience do you have? 
D) What is your maiden name?

Question 18

Nia is the Human Resource Manager for Longview & Associates,an accounting firm.This year has been very busy with people getting ready to prepare their taxes and get things in order,as well as making sure the office is organized.She must hire an accountant in a month to assist with the workload.She has narrowed the candidates to six.Only two live within driving distance.She will only be able to pay expenses for three candidates.What is the best type of interview that Nia could use to narrow her list to three?

Accepted Answer

A) telephone job interview 
B) oral history interview 
C) interrogation interview 
D) counseling interview 
A) telephone job interview 
B) oral history interview 
C) interrogation interview 
D) counseling interview

Question 19

What is the most important action to take after an interview?

Accepted Answer

A) send an email to the interviewer adding information about yourself that you forgot to include in the interview 
B) try to contact others who were interviewed to try to determine who got the job 
C) wait for two days and then telephone the interviewer to ask for the result 
D) send a "thank-you" email or handwritten message within 48 hours 
A) send an email to the interviewer adding information about yourself that you forgot to include in the interview 
B) try to contact others who were interviewed to try to determine who got the job 
C) wait for two days and then telephone the interviewer to ask for the result 
D) send a "thank-you" email or handwritten message within 48 hours

Question 20

Identify three questions that are illegal to ask in the United States in an employment interview.How should the interviewee best respond if asked an illegal question?

Accepted Answer

In the United States, it is illegal for

During which stage of the interview is it most appropriate to discuss salary?

Select two types of interviews and for each,explain the following: (a)What is its function,how is it used? (b)What kind of situation is it best used in? (c)Give three characteristics of each interview that distinguish it from other interviews?

Increasingly employers use which process to streamline job candidate screening?

One of the characteristics of an effective interviewer is to be a good listener.

It is a good idea to take notes during an interview.

The basic format of an interview is the opening,the body,and the closing.

Inevitably,the employment interviewer will close by saying,"Do you have any questions for me?" Identify two questions that you could ask and explain why they should reflect upon you well.

Nikki was trying to get ready for an interview that she was having in the morning.While looking in her closet,she could not decide what to wear.Which of the following would be most appropriate attire?

"You would agree with me,wouldn't you,that our companies policies are fair?" is an example of a(n)_____ question.

_____ require a certain response.

Which type of interview would probably involve rapid fire questions?

In an employment interview,"from what high school did you graduate?" would be a(n)_ question,while "would you like to work for this company?" is a(n)_ question.

You are scheduled to have an employment interview at a major bank.Identify your gender and briefly describe what you should wear.

Is it more important for the interviewer or the interviewee to be a good listener? Justify your answer.

It is very important to research the organization where you seek employment prior to an informational or employment interview.Identify three types of questions that could be asked and explain why each of them is important.

Which of the following is a legal question that can be asked during an employment interview?

What is the most important action to take after an interview?

Identify three questions that are illegal to ask in the United States in an employment interview.How should the interviewee best respond if asked an illegal question?

The Human Communication Process

Foundations of Verbal Language

Nonverbal Communication

Listening

The Self and Perception

Interpersonal and Electronically Mediated Communication

Interpersonal Skills and Conflict Management

The Concepts of Groups

Participating in Groups

Public Speaking: Planning the Message

Public Speaking: Developing the Message

Public Speaking: Structuring the Message

Public Speaking: the Informative Speech

Public Speaking: the Persuasive Speech

Public Speaking: Presenting the Message

Filters

Exam 8: The Interview

During which stage of the interview is it most appropriate to discuss salary?

Select two types of interviews and for each,explain the following: (a)What is its function,how is it used? (b)What kind of situation is it best used in? (c)Give three characteristics of each interview that distinguish it from other interviews?

Increasingly employers use which process to streamline job candidate screening?

One of the characteristics of an effective interviewer is to be a good listener.

It is a good idea to take notes during an interview.

The basic format of an interview is the opening,the body,and the closing.

Inevitably,the employment interviewer will close by saying,"Do you have any questions for me?" Identify two questions that you could ask and explain why they should reflect upon you well.

Nikki was trying to get ready for an interview that she was having in the morning.While looking in her closet,she could not decide what to wear.Which of the following would be most appropriate attire?

"You would agree with me,wouldn't you,that our companies policies are fair?" is an example of a(n)_____ question.

_____ require a certain response.

Which type of interview would probably involve rapid fire questions?

In an employment interview,"from what high school did you graduate?" would be a(n)_____ question,while "would you like to work for this company?" is a(n)_____ question.

You are scheduled to have an employment interview at a major bank.Identify your gender and briefly describe what you should wear.

Is it more important for the interviewer or the interviewee to be a good listener? Justify your answer.

It is very important to research the organization where you seek employment prior to an informational or employment interview.Identify three types of questions that could be asked and explain why each of them is important.

Which of the following is a legal question that can be asked during an employment interview?

What is the most important action to take after an interview?

Identify three questions that are illegal to ask in the United States in an employment interview.How should the interviewee best respond if asked an illegal question?

The Human Communication Process

Foundations of Verbal Language

Nonverbal Communication

Listening

The Self and Perception

Interpersonal and Electronically Mediated Communication

Interpersonal Skills and Conflict Management

The Concepts of Groups

Participating in Groups

Public Speaking: Planning the Message

Public Speaking: Developing the Message

Public Speaking: Structuring the Message

Public Speaking: the Informative Speech

Public Speaking: the Persuasive Speech

Public Speaking: Presenting the Message

Filters

In an employment interview,"from what high school did you graduate?" would be a(n)_ question,while "would you like to work for this company?" is a(n)_ question.