Deck 10: Enterprise Resource Planning Systems

Question 1

A _____ is a set of related steps or procedures designed to produce a specific outcome.

A) business function
B) business goal
C) business process
D) business strategy
E) business operation

Answer 1

C

Question 2

Which of the following is not a function of functional area information systems?

A) providing information to managers in the functional areas
B) supporting the managerial tasks of planning, organizing, and controlling operations
C) providing information mainly in the form of reports
D) providing data from business events to the corporate database
E) providing analysis capabilities to middle level managers and staff

Answer 2

D

Question 3

Enterprise resource planning software is relatively straightforward to implement.

Answer 3

False

Question 4

_____ reports show a greater level of detail than is included in routine reports.

A) Ad hoc
B) Routine
C) Drill-down
D) Key-indicator
E) Exception

Question 5

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

Question 6

_____ reports contain special information not found in routine reports.

A) Ad hoc
B) Summary
C) Drill-down
D) Key-indicator
E) Exception

Question 7

_____ reports are produced at scheduled intervals.

A) Ad hoc
B) Routine
C) Exception
D) Detailed
E) Key indicator

Question 8

Transactions processing systems monitor, collect, store, and process data generated from all business events.

Question 9

The business processes in ERP software are typically defined by the company using the software.

Question 10

ERP software includes a set of dependent software modules, each with its own database, that provide support for the business processes in the functional areas.

Question 11

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

A) function
B) process
C) transaction
D) decision
E) calculation

Question 12

The characteristics of ERP systems include which of the following?

A) integrate the planning, management, and use of all resources of the organization
B) provide information necessary to control the business processes of the organization
C) include a set of interdependent software modules
D) may force companies to change existing business processes to fit predetermined business processes of the ERP package
E) all of the these

Question 13

Transaction processing systems typically provide information to managers in the functional areas.

Question 14

During which of the common cross functional business processes does a company purchase goods from vendors?

A) Procurement Process
B) Order Fulfillment Process
C) Production Process
D) None of the choices are correct

Question 15

A cross departmental process always ends in a different department than it originates in.