Question 1

A _____ is a set of related steps or procedures designed to produce a specific outcome.

Accepted Answer

A)  business function 
B)  business goal 
C)  business process 
D)  business strategy 
E)  business operation 
A)  business function 
B)  business goal 
C)  business process 
D)  business strategy 
E)  business operation C

Question 2

Transaction processing systems typically provide information to managers in the functional areas.

Accepted Answer

A) True 
 B)False  False

Question 3

The business processes in ERP software are typically defined by the company using the software.

Accepted Answer

A) True 
 B)False  False

Question 4

ERP software includes a set of dependent software modules, each with its own database, that provide support for the business processes in the functional areas.

Accepted Answer

A) True 
 B)False

Question 5

During which of the common cross functional business processes does a company purchase goods from vendors?

Accepted Answer

A)  Procurement Process 
B)  Order Fulfillment Process 
C)  Production Process 
D)  None of the choices are correct 
A)  Procurement Process 
B)  Order Fulfillment Process 
C)  Production Process 
D)  None of the choices are correct

Question 6

_____ reports are produced at scheduled intervals.

Accepted Answer

A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator 
A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator

Question 7

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

Accepted Answer

A) True 
 B)False

Question 8

_____ reports contain special information not found in routine reports.

Accepted Answer

A)  Ad hoc 
B)  Summary 
C)  Drill-down 
D)  Key-indicator 
E)  Exception 
A)  Ad hoc 
B)  Summary 
C)  Drill-down 
D)  Key-indicator 
E)  Exception

Question 9

Which of the following is not a function of functional area information systems?

Accepted Answer

A)  providing information to managers in the functional areas 
B)  supporting the managerial tasks of planning, organizing, and controlling operations 
C)  providing information mainly in the form of reports 
D)  providing data from business events to the corporate database 
E)  providing analysis capabilities to middle level managers and staff 
A)  providing information to managers in the functional areas 
B)  supporting the managerial tasks of planning, organizing, and controlling operations 
C)  providing information mainly in the form of reports 
D)  providing data from business events to the corporate database 
E)  providing analysis capabilities to middle level managers and staff

Question 10

_____ reports show a greater level of detail than is included in routine reports.

Accepted Answer

A)  Ad hoc 
B)  Routine 
C)  Drill-down 
D)  Key-indicator 
E)  Exception 
A)  Ad hoc 
B)  Routine 
C)  Drill-down 
D)  Key-indicator 
E)  Exception

Question 11

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

Accepted Answer

A)  function 
B)  process 
C)  transaction 
D)  decision 
E)  calculation 
A)  function 
B)  process 
C)  transaction 
D)  decision 
E)  calculation

Question 12

A cross departmental process always ends in a different department than it originates in.

Accepted Answer

A) True 
 B)False

Question 13

Transactions processing systems monitor, collect, store, and process data generated from all business events.

Accepted Answer

A) True 
 B)False

Question 14

Enterprise resource planning software is relatively straightforward to implement.

Accepted Answer

A) True 
 B)False

Question 15

The characteristics of ERP systems include which of the following?

Accepted Answer

A)  integrate the planning, management, and use of all resources of the organization 
B)  provide information necessary to control the business processes of the organization 
C)  include a set of interdependent software modules 
D)  may force companies to change existing business processes to fit predetermined business processes of the ERP package 
E)  all of the these 
A)  integrate the planning, management, and use of all resources of the organization 
B)  provide information necessary to control the business processes of the organization 
C)  include a set of interdependent software modules 
D)  may force companies to change existing business processes to fit predetermined business processes of the ERP package 
E)  all of the these

A _____ is a set of related steps or procedures designed to produce a specific outcome.

Transaction processing systems typically provide information to managers in the functional areas.

The business processes in ERP software are typically defined by the company using the software.

ERP software includes a set of dependent software modules, each with its own database, that provide support for the business processes in the functional areas.

During which of the common cross functional business processes does a company purchase goods from vendors?

_____ reports are produced at scheduled intervals.

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

_____ reports contain special information not found in routine reports.

Which of the following is not a function of functional area information systems?

_____ reports show a greater level of detail than is included in routine reports.

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

A cross departmental process always ends in a different department than it originates in.

Transactions processing systems monitor, collect, store, and process data generated from all business events.

Enterprise resource planning software is relatively straightforward to implement.

The characteristics of ERP systems include which of the following?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Crm and Scm

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Filters

Exam 10: Enterprise Resource Planning Systems

A _____ is a set of related steps or procedures designed to produce a specific outcome.

Transaction processing systems typically provide information to managers in the functional areas.

The business processes in ERP software are typically defined by the company using the software.

ERP software includes a set of dependent software modules, each with its own database, that provide support for the business processes in the functional areas.

During which of the common cross functional business processes does a company purchase goods from vendors?

_____ reports are produced at scheduled intervals.

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

_____ reports contain special information not found in routine reports.

Which of the following is not a function of functional area information systems?

_____ reports show a greater level of detail than is included in routine reports.

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

A cross departmental process always ends in a different department than it originates in.

Transactions processing systems monitor, collect, store, and process data generated from all business events.

Enterprise resource planning software is relatively straightforward to implement.

The characteristics of ERP systems include which of the following?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Crm and Scm

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Filters